This is my first ever review of any company in my life. I recently had the absolute best experience…read moreat Leete Tire and Auto. While my wife, our 8-month-old daughter, and I were traveling from Atlanta to a wedding in Leesburg, Virginia, our car broke down in Richmond. We dropped it off at Leete on a Friday afternoon, and I explained to the mechanics that we desperately needed the car repaired so we could drive back to Atlanta after the wedding weekend. They quoted me $1,000 for the job and promised they would do their absolute best to get us back on the road. The very next day, the mechanic kept me updated with text messages throughout the afternoon and evening. To make a long story short, he stayed and worked on our car until 11:00 PM on a Saturday night! Once it was finished, he let me pay the bill over the phone, which actually turned out to be cheaper than the original quote. He safely hid the keys for us so we could drive our rental car back from Leesburg, swap vehicles, and make it safely home to Atlanta without a single issue.Without the team at Leete, we would have been stranded in Richmond, missing work, and stuck paying for extra hotel nights. I cannot thank them enough. What mechanic stays at a shop until 11:00 PM working on a stranded family's car while constantly keeping them updated? They have earned my highest recommendation!

If you live in RVA, you lived through the hellish week where there was ice everywhere. Living in…read morethe city, I drove over ice to get parking spots. I ended up getting a flat tire in the process. AAA took my car to Leete Tire for me. I usually go somewhere else, but wanted something walking distance and easy to pick my car up since I had a busy week ahead. Getting my tire plugged and patched was so easy and way more affordable than I expected. I paid under $40 for the repair and was thrilled. The gentleman who helped me check out was really kind and answered all my questions about the tire too. I highly recommend coming here to fix a flat tire.

DO NOT TAKE YOUR CAR HERE!! Dropped car off for A.C. issue…read more Our car was returned to him with the entire rear view mirror(with obvious camera attached) removed from the window and hidden under a pile of stuff in his passenger seat. the pile of papers and things had been removed from his glove compartment. The trunk of his car had also been rifled through. We told a manager (?), he blew us off and claimed the heat melted the glue holding the mirror and as for someone messing with thinga in the trunk? he said "I don't know what to tell you about that". he said he would have the mechanic, George, call us the next day, he never did. We emailed corporate. No response. Now we have realized that tools were stolen from the trunk! About $400 worth of tools my husband uses for minor car repairs are gone. We are calling the police tomorrow to see what recourse we have.

After an inspection a while ago I was told it was about time for my rear brakes to be replaced. I…read morescheduled an appointment due to their deal on a brake package ($149 per axel). Buddy took me back to my car to show me what they were replacing and discussed replacing my rotors due to glazing. He thoroughly explained everything and gave options. I never felt pressure to buy things I didn't need. They price matched the rotors to a competitor in the area and took care of everything quickly. I had a great experience and will return in the future!

I'm sure I could probably get my oil changed cheaper somewhere else but JL is always convenient and…read morefast. This location is always super friendly and professional!

Pros: Speed of service…read morePricing as expected for a Jiffy Lube Cons: Poor customer service Did not vacuum the carpet Difficult ingress/egress Weak coffee :(

I requested to look at a tire with a slow leak. Waited over 2 hours. Once on the lift, they…read morereported that it could not be patched and did not have replacement in stock. I asked for air to be added. They spent the next 45 minutes cleaning and torching each tire, which I didn't not request. I asked the receptionist about this and they said it was their policy, so avoid a law suit. Three hours to look at a leak and to add some air. And to tighten all tires because they have to. They get 2 stars for not charging me. Suggestion: Tell the customer up front what will be done, no matter what, because that is your practice and policy. And that to do all that extra stuff, it will take X time. Will never choose an NTB again.

We went in for a slow leak in one of my tires. They took the tire off, they told me "there is a…read morescrew in the sidewall". "They can't patch it, and I'd have to pay almost $300 for a new tire". They were rude as well. I immediately went to another tire shop, where they politely and helpfully informed me that there was NO screw in the sidewall at all! They showed me the tire and there was a small screw in the middle of the tire that they easily fixed with a $20 patch. This place is a scam or they are completely incompetent. Either way stay away from this place.

I've been coming here for six years. Had told them my car started but barely it took a while to…read morestart (relatively new car) said everything's fine and dandy... it wasn't fine my battery was shot and needed a new one. Also got a state inspection which the technician actually ripped a piece of my CERAMIC tint off. I didn't give permission to do so, nor the ability to render it useless. They also use to clean your car and give you a wet wipe, in 2025 they just lie up charge and do the bare minimum. I will not be back. I can understand asking for permission or telling you at the shop but nobody said anything to me but my cars waiting outside with the rejected sticker. The manager even didn't care to find the original receipt I had to tell him twice the invoice number just to see my visit. He said the last time I came was 2024. This is crazy...

Either blatant incompetence / intentional wrongdoing. A routine inspection turned into 3 merging…read morerounds of repairs from $20 to $750, with the added promise of the brake pads being next. Customer service was good, but I lost all trust after the third round of repairs.

100/100 EXPERIENCE!…read more I had such a great experience at Express Oil Change! Tom was absolutely amazing! He was very nice, knowledgeable, professional, and just an all-around pleasant person to deal with. I originally came in for an oil change, and Tom took the time to let me know that my windshield wipers were no longer in good condition. He explained my options, gave me a great selection to choose from, and even made sure I got a great offer. I really appreciated that he was helpful and informative without making me feel pressured. What really stood out was Tom's personality and customer service. He treated us so well and made the entire experience so much better just by being friendly, welcoming, and personable. The manager, Stephen, also came out personally to greet us, which was such a nice touch and showed me that great customer service starts from the top! I will definitely be returning and recommending this location to others. Tom and Stephen, keep up the amazing work! This place gets a 100/100 from me!

Don't go here for state inspection. They will "hunt" for issues and then give you a ridiculous…read morerepair price.

I've been here many times and keep forgetting to leave a review! I never get "tired" of praising…read morethe professionals here at Allen Tire! Great service and the prices won't "flatten" your wallet!

Never gone here before but I was planning to bring my car here for a repair. I requested a quote on…read moretheir website and never heard from them back.

Very dependable and honest! Service was prompt and employees are friendly! I have been taking my…read morecar there the last several times I've needed a state inspection and oil change and have had a positive experience every time. I could not get my oil changed any where else in the area for less money. It's easy to make an appointment and my invoice was texted to me along with the message my car was ready. It's in walking distance of locally owned shops, restaurants, and the county library.

We have used C&J for five or six years now. They are incredibly professional and trustworthy. Wade…read moreis a pleasure to work with, and so is Olivia! In fact, the entire staff there has been nothing but great to work with. They do not overcharge and are an excellent value.