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    Firestone Complete Auto Care

    2.5 (39 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    6 months ago

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    2 years ago

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    9 months ago

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    1 year ago

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    4 years ago

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    4 years ago

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    3 years ago

    Refused to help with an issue that resulted from services from Firestone said to take it back where I got the work done!

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    3 years ago

    I came in here a few days ago and they were honest and polite, they also had great service and they acted very professional

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    8 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    8 years ago

    I was given fast and friendly service. Love my firestone tires. I was dealt with kindly and the fixed my old road noise.

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    9 years ago

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    9 years ago

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    11 years ago

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    15 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    13 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I assumed it was something big, like the radiator, that was wrong and started researching which new car I was going to have to spend a fortune on.

    Mentioned in 2 reviews

    Read more highlights

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    3.1
    (11 reviews)

    Got my oil change done in this location. It was a long wait due to many cars are trying to get…read moreserviced. The staff was nice and accommodating they made sure to get the all the cars in soon as they can. They have coupons for oil change, they can check your tires so as other services that you need. The price is not terrible, one thing I like about getting my car serviced here is I don't need to get out of the car and wait for hours.

    My fiancé and I have visited this location many times without any issues, but our most recent…read moreexperience was terrible, and we won't be returning. We waited over 1.5 hours for an oil change after being told it would only take 30 minutes. Once we reached the bay, the technician drained the oil and then informed us they were out of oil filters. They had to get more from across the street, which caused an additional 30-40 minute delay on top of the supposed "15-minute" oil change. We paid full price, and while the technician did apologize, it would have been nice if they had checked if we had time to wait before starting the process. After our 2.5-hour oil change, my fiancé called the location to discuss our experience with the manager. He spoke with someone who is presumed to be the manager named, "AJ or DJ." The manager was extremely rude, interrupting and yelling at my fiancé while he was mid-sentence. What shocked us even more was when the manager laughed at him and blatantly ignored everything my fiancé said after explaining that people plan their day around estimated service times and that this delay caused him to miss most of his nephew's first birthday. He told him to call corporate to "complain" because they are owned by corporate. We weren't even complaining, just providing feedback from our experience, as we have done for both good and bad experiences. Most managers appreciate hearing both positive and negative feedback from customers, so they can improve their operations. This situation became LESS about the oil change and MORE about how the manager treated a customer. If he's treating customers this way, it makes us wonder how he treats and trains his employees. This is deeply disappointing because we know Valvoline doesn't stand for this in their business model, and we hope action is taken seriously. We've never encountered such poor treatment at any business and hope it doesn't happen to anyone else. Due to this experience, we will not be returning to this location and will take our business to a different Valvoline. Please do NOT support this location. 0/10 recommend.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    3.3
    (30 reviews)

    They tried to quote additional repairs, and they did not do the repairs I brought in for. The…read moreoriginal quote $765.00 . They charged me $442.00. Then they quoted $1800.00. I have done a lot og business at this store, but I will never go to any Firestone again. I want my $442.00 back. The store was in Greenwood, Indiana, store 6882

    Unsafe and Dishonest -- I Left Feeling Deceived and Manipulated…read more I took my car to Firestone in Greenwood (1295 US-31 N) after two trusted shops had diagnosed an outlet hose issue -- something covered under my Firestone warranty. That's the only reason I chose to go there instead of my usual mechanic. When Firestone looked at it, they claimed the problem wasn't the outlet hose at all -- it was the inlet hose, which is conveniently not covered by warranty. That immediately raised red flags. The outlet and inlet hoses are in completely different spots -- one's up, one's down -- it's not a small detail to get wrong. I asked the technician if I could record the issue for my own reference and clarity, and I was met with a sharp, condescending attitude. I came in alone. I fit the image of the "naive woman" they thought they could get over on -- and that's exactly how I was treated: dismissed, patronized, and pressured. When I asked how soon I could get my car back, the tech snapped at me, "So you're not getting any work done?" I calmly said no -- it had already been diagnosed as an outlet hose, and if it wasn't that, I'd go back to my regular shop. His whole energy changed -- cold, defensive, and rude. There was zero professionalism. Let me be clear -- the two shops I went to prior were honest, skilled, good-hearted people. The way Firestone handled me was the total opposite. I left without agreeing to the repair. But when I got home, my coolant reservoir was completely empty. I topped it off and monitored it. Before Firestone, I had to add coolant maybe every 3-4 days. But the next morning -- after only a 10 to 15-minute drive to work -- my entire hood was engulfed in smoke. I immediately pulled over and opened the hood. I recorded a video. What I saw was alarming: coolant was violently spitting from the inlet hose, and it was clearly not even connected properly. The wet interface was leaking profusely. My coolant tank was bone dry again, and I'm just thankful my car didn't overheat on the road. At this point, I felt deceived, gaslit, manipulated -- and like my vehicle had been tampered with to make the inlet hose appear to be the issue. It went from a manageable slow leak to a dangerous, dramatic failure within hours of Firestone touching it. I didn't pay a cent -- and never will. This wasn't just poor customer service. It was unsafe, unethical, and deeply disappointing. If you're a woman, document everything. If you rely on their warranty, get a second opinion. Don't assume they'll stand behind their work -- they might find a way not to. I wouldn't recommend this location to anyone. I left feeling targeted and betrayed. Do better, Firestone.

    Jiffy Lube

    Jiffy Lube

    3.2
    (17 reviews)

    I've done a review on google, but I haven't done one on yelp, and it looks like they don't have a…read morehigh star rating from yelp. However, this is a five star location.It is a go 2 4 everything I need done for my vehicle. I'm not vehicle illiterate.I'm very well versed in how to take care of my jeep.However, sometimes I don't have the time or day to deal with it. In the last 3 years, this Jiffy Lube has become like family. They are honest, repairs are done quickly and timely. There's always a clean environment. I've never walked into a dirty bathroom or any situation where I felt uncomfortable to sit inside. They will offer you all the things that your vehicle tells you is needed to have done. I've never once been upsold on things I did not need, they only verified what I already know needed to be done. Every technician at this location is spot on hard-working and honest I would work with any either one of these find employees to get my vehicle taken care of. They are competitive for the oil change prices.In the area and also don't forget, there's always coupons online.And at jiffy lube dot com.For people who do want an extra little discount for oil changes. I do advise this location for all of your needs as they are. In all-in-one stop and more reliable than most shops that I've known in more areas. I will continue to bring my vehicle as long as I live here in this state. And in this side of town, prefer my vehicle needs and any family vehicle needs

    Getting an oil change on my son's car. Typical Jiffy Lube not to clean inside however a nice open…read moresitting area. They have to get out of the car and go inside while they work on your car in the bay next-door. Prices for oil changes have been going up lately so they are pretty much in line with all that. Of course they came out and offered me all kinds of things that I didn't need, but I did not take them at this time. The person that greeted me upfront was nice even though it was very cold outside and they got the job done quickly.

    Firestone Complete Auto Care - tires - Updated June 2026

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