Got my oil change done in this location. It was a long wait due to many cars are trying to get…read moreserviced. The staff was nice and accommodating they made sure to get the all the cars in soon as they can. They have coupons for oil change, they can check your tires so as other services that you need. The price is not terrible, one thing I like about getting my car serviced here is I don't need to get out of the car and wait for hours.

My fiancé and I have visited this location many times without any issues, but our most recent…read moreexperience was terrible, and we won't be returning. We waited over 1.5 hours for an oil change after being told it would only take 30 minutes. Once we reached the bay, the technician drained the oil and then informed us they were out of oil filters. They had to get more from across the street, which caused an additional 30-40 minute delay on top of the supposed "15-minute" oil change. We paid full price, and while the technician did apologize, it would have been nice if they had checked if we had time to wait before starting the process. After our 2.5-hour oil change, my fiancé called the location to discuss our experience with the manager. He spoke with someone who is presumed to be the manager named, "AJ or DJ." The manager was extremely rude, interrupting and yelling at my fiancé while he was mid-sentence. What shocked us even more was when the manager laughed at him and blatantly ignored everything my fiancé said after explaining that people plan their day around estimated service times and that this delay caused him to miss most of his nephew's first birthday. He told him to call corporate to "complain" because they are owned by corporate. We weren't even complaining, just providing feedback from our experience, as we have done for both good and bad experiences. Most managers appreciate hearing both positive and negative feedback from customers, so they can improve their operations. This situation became LESS about the oil change and MORE about how the manager treated a customer. If he's treating customers this way, it makes us wonder how he treats and trains his employees. This is deeply disappointing because we know Valvoline doesn't stand for this in their business model, and we hope action is taken seriously. We've never encountered such poor treatment at any business and hope it doesn't happen to anyone else. Due to this experience, we will not be returning to this location and will take our business to a different Valvoline. Please do NOT support this location. 0/10 recommend.

had an excellent experience at Grewal's Automotive. The team was professional, honest, and super…read moreknowledgeable. They took the time to explain what was going on with my car and gave me fair, upfront pricing -- no surprises. My vehicle runs smoother than ever, and they finished the job faster than expected. You can tell they really care about their customers and take pride in their work. I'll definitely be coming back for all my maintenance and repairs. Highly recommend to anyone looking for reliable and trustworthy service!

I've taken all my vehicles to Grewal over the past decade or so. I've always gotten great service.read more

I love this location. I think all of the employees are extremely helpful, and friendly. I have…read morealways been treated fairly and with respect. I am appreciative of the transparency they offer. I have always been pleased with my service here.

This Jiffy lube is excellent. They are thorough and fast. They always check extra details like…read moreexterior lights and switches. I've used the Southport Rd. location the last 3 times and their work is constantly impeccable. The people are care about the quality of their work. Their customer service is excellent! I will not be going anywhere else.

Yes, I do other activities other than just dine out. This…read morelittle south side facility in front of Costco on County Line Road is consistently staffed with smiling, friendly and very efficient people. There are many choices to get your oil changed and finding a facility that can be trusted and are quick is a big plus. To the Yelpers in Greenwood or the south side, I highly recommend this location of Valvoline.

The service is terrible here. The workers are rude, they are NOT organized, they're extremely slow…read morecompared to other place, 30 minutes before we could even get services. We left. You're better off doing this stuff by yourself, the auto part store is a quarter of the price to just do it yourself!

The people are nice and all, seem to know what theyre talking about and are necessarily too bad…read morewhen it comes to upselling (it does happen but from what ive seen its only stuff that is truly needed) but my one problem with them is this is the second time in a year that ive been there for an oil change and gotten my car back to see the contents of my glove compartment on the floor of the car. This would have been nice to see them clean it up rather than just leave it as is.

Firestone never disappoints us when it comes to getting our cars serviced. The customer service…read morequality and efficiency are great. We have been using Firestone for the past 10 years and they always deliver great quality after checking what our car needs. This is my favorite location, I have never had problems with them.

They tried to quote additional repairs, and they did not do the repairs I brought in for. The…read moreoriginal quote $765.00 . They charged me $442.00. Then they quoted $1800.00. I have done a lot og business at this store, but I will never go to any Firestone again. I want my $442.00 back. The store was in Greenwood, Indiana, store 6882

Unsafe and Dishonest -- I Left Feeling Deceived and Manipulated…read more I took my car to Firestone in Greenwood (1295 US-31 N) after two trusted shops had diagnosed an outlet hose issue -- something covered under my Firestone warranty. That's the only reason I chose to go there instead of my usual mechanic. When Firestone looked at it, they claimed the problem wasn't the outlet hose at all -- it was the inlet hose, which is conveniently not covered by warranty. That immediately raised red flags. The outlet and inlet hoses are in completely different spots -- one's up, one's down -- it's not a small detail to get wrong. I asked the technician if I could record the issue for my own reference and clarity, and I was met with a sharp, condescending attitude. I came in alone. I fit the image of the "naive woman" they thought they could get over on -- and that's exactly how I was treated: dismissed, patronized, and pressured. When I asked how soon I could get my car back, the tech snapped at me, "So you're not getting any work done?" I calmly said no -- it had already been diagnosed as an outlet hose, and if it wasn't that, I'd go back to my regular shop. His whole energy changed -- cold, defensive, and rude. There was zero professionalism. Let me be clear -- the two shops I went to prior were honest, skilled, good-hearted people. The way Firestone handled me was the total opposite. I left without agreeing to the repair. But when I got home, my coolant reservoir was completely empty. I topped it off and monitored it. Before Firestone, I had to add coolant maybe every 3-4 days. But the next morning -- after only a 10 to 15-minute drive to work -- my entire hood was engulfed in smoke. I immediately pulled over and opened the hood. I recorded a video. What I saw was alarming: coolant was violently spitting from the inlet hose, and it was clearly not even connected properly. The wet interface was leaking profusely. My coolant tank was bone dry again, and I'm just thankful my car didn't overheat on the road. At this point, I felt deceived, gaslit, manipulated -- and like my vehicle had been tampered with to make the inlet hose appear to be the issue. It went from a manageable slow leak to a dangerous, dramatic failure within hours of Firestone touching it. I didn't pay a cent -- and never will. This wasn't just poor customer service. It was unsafe, unethical, and deeply disappointing. If you're a woman, document everything. If you rely on their warranty, get a second opinion. Don't assume they'll stand behind their work -- they might find a way not to. I wouldn't recommend this location to anyone. I left feeling targeted and betrayed. Do better, Firestone.

I've done a review on google, but I haven't done one on yelp, and it looks like they don't have a…read morehigh star rating from yelp. However, this is a five star location.It is a go 2 4 everything I need done for my vehicle. I'm not vehicle illiterate.I'm very well versed in how to take care of my jeep.However, sometimes I don't have the time or day to deal with it. In the last 3 years, this Jiffy Lube has become like family. They are honest, repairs are done quickly and timely. There's always a clean environment. I've never walked into a dirty bathroom or any situation where I felt uncomfortable to sit inside. They will offer you all the things that your vehicle tells you is needed to have done. I've never once been upsold on things I did not need, they only verified what I already know needed to be done. Every technician at this location is spot on hard-working and honest I would work with any either one of these find employees to get my vehicle taken care of. They are competitive for the oil change prices.In the area and also don't forget, there's always coupons online.And at jiffy lube dot com.For people who do want an extra little discount for oil changes. I do advise this location for all of your needs as they are. In all-in-one stop and more reliable than most shops that I've known in more areas. I will continue to bring my vehicle as long as I live here in this state. And in this side of town, prefer my vehicle needs and any family vehicle needs

Getting an oil change on my son's car. Typical Jiffy Lube not to clean inside however a nice open…read moresitting area. They have to get out of the car and go inside while they work on your car in the bay next-door. Prices for oil changes have been going up lately so they are pretty much in line with all that. Of course they came out and offered me all kinds of things that I didn't need, but I did not take them at this time. The person that greeted me upfront was nice even though it was very cold outside and they got the job done quickly.

Had an appointment here for 5:30pm on a Friday for an oil change. I noticed that my car was still…read moreout at 5:30pm so I asked a worker if they were running on time and he said yes. They have a few seats available and a TV for entertainment while waiting. I was so uncomfortable waiting inside because the air was blowing so much and it had my nose running and eyes watering very bad. I wanted to wait outside but there are no seats available outside. Around 6:30pm, I noticed my car was still outside not being worked on, so I went to the service counter where no one was and hit the screen that said need assistance which was on the thing you put your card in to pay. Someone eventually came and said that they were running behind because they were short technicians. I was upset because someone else told me they were on time, but he didn't say anything to that. My car was ready to go at 7:30, and the person that checked me out was not friendly. I was glad my car was done, but the customer service is terrible. This is a convenient location for me though and it's cheaper than other places that get me in and out faster.

Horrible experience with auto care center!! Not friendly workers and they don't care about their…read morecustomers! Will never come again!!