They broke my grill didn't tell me when I told them it was broken the said they didn't notice it…read moreit was a busy day and my car was old they did a break job and my A.B.S. light and my T.B.S. light were on so I took it back the next day was told a part was bad but ok to drive without fixing it the next day breaks were squealing and scrubbing so I went back to see what was wrong I was told by the manager the don't marry the car and that my car was old and things break I only was asking them to look as to what was happening with the breaks since I was told I was good to go after the repair the manager Jim said he wished I never came to their store the mechanic refused to put it on the lift because they had also popped lose the trim at the bottom of my van I was told because the car was old and rusty it flexed when it was lifted and that was what broke it so I left and will use firestone in the future oh and when I arrived not only was no one at the counter the mechanic was asleep in the lobby I feel sorry for Dustin I think he's the only thing going for the place Jim the manager is very combative to deal with if you have a problem and escalates your already stress level rather than being helpful to a problem. He would rather deflect responsibility or help than find out what happened and I wasn't asking anything unreasonable or for free if it was something else's I'm willing to pay for it but now I just feel scammed because I ask them to fix what they broke. Maybe look somewhere else for auto repair that cares about customers and their cars I rate them a zero after my experience and will be making a reporter with the B.B.B

These guys time and time again help me out and instantly fix issues. Any big job i've had done is…read moredone within a day or 2. They work with you, and can help make things fit your budget! They do it all, from completely replacing all my AC parts or fixing oil leaks with new gaskets on the engine. My truck is old and works like new, Thanks to this team. Shout outs to Justin/David/and their lead mechanic

John and John at John's Automotive are wonderful people…read more Last Friday after work, my car would not crank. When you turn your ignition switch half way and wait for the fuel pump to engage. This was not happening for me, so I knew it was the fuel pump. After two hours the two truck came to my rescue in the cold and darkness. I brought the car to my home. Then on Monday, I called John's and asked if they could fix my car. I had several friends recommend them. I am so happy that I went there. They have a new customer for life! Pros: Very fair prices on parts and R&R. Nice and trustworthy Owners and Mechanics. Cons:very limited parking space. I let them know when the tow truck was in the way. They made sure he had a good spot to park my car. Recommend? Hell Yes!!!

Definitely recommend John's! Needed someone to look at my daughter's car after Autozone said her…read morealternator was bad.. brought to John's since it is convenient located close to JU. John's staff were polite and so honest, they squeezed her car in even though they were clearly very busy. Assured me there was nothing wrong with the alternator and charged a very low amount for the diagnostic. Will definitely be using John's again in the future!

Great experience Justin was fantastic quick and easy.! Definitely will use them again.read more

Predatory pricing, won't let you use coupon that you get right off their site, claiming things are…read moreemergency that are false, trying to upsell you. Very very very expensive compared to even the other Jiffylube down the road. Asked for an oil change and ended up leaving stressed and crying because of the cost.

Whether it's installation of tires, brakes or electronics, this is the place!…read moreMike and his crew, Sam and Musa do great work , and have helped us upgrade our vehicles for regular maintenance and specialty lights on my Jeep Wrangler. They are very knowledgeable and helpful in the education of the accessories that they install. I definitely recommend them.

Omar is the best, I stopped here on an emergency one day and Mr Muhammad fixed it. I came again…read morebecause I was satisfied with the service and got an alignment. I was in and out. this place is very professional and efficient I highly recommend

I looked at the reviews for oil change places and Take 5 had all 5 star reviews. I found a $25.00…read moreoff coupon off of their website. I loved the way they all did team work. They gave me a cold bottle of water. They checked my tires and added air, checked my air filter-it was good. The synthetic oil change had very fair prices. They told me to come back anytime and that they will check my oil and fill it for free S needed! What a great way to get repeat business. They by far exceeded all of my expectations! Pros:the entire experience! Cons: I am in a new car and I was scared I would drive into the open spot in the ground-where the guys go down into to do the oils change. But, they politely guided me. Recommend? 100% YES

I'm not a fan of take 5 but I went to this one. Although it's never a 5 minute oil change or hardly…read morea 5 minute wait or even 50minute at other ones, this one was great. No wait. Very courteous and explained suggested options without being pushy. I would definitely go again!

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

I drive a little more to obtain great service at reasonable prices knowing I get quality repairs. I…read moretook my GMC Yukon to have my shocks installed and it was fast and not pricey. I chose them over the dealership and took my OEM shocks to Sandalwood Automotive and it was way cheaper than Dealership. I just took my Yukon for an AC issue and they fixed it. I know the dealership would have charged me double.

I can't speak for other peoples experiences, but I was extremely satisfied. This review is for…read moreservice done about a year ago. I went in thinking I was having transmission issues. They determined I was actually having brake issues. They could have seriously padded their till that day, but provided a service that was the least expensive of the things the issue could have been. I wouldn't have known any better if they told me it was one thing and repaired something different. They kept me informed the entire time of their progress and their completion time, then followed up to ensure all was well. They told me I would need more work done to the brakes, but it could hold off. Now is the time for that work. If I were still close to their store, it would not be a question where I'd be going. Instead, I'm debating convenience over peace of mind

Horrible service and attitude. WAYYY over priced... Owner was unkind and unfriendly…read more Very disrespectful and dismissive

I had a third tire with nails in it. Always my right rear tire. The tire that was on there was only…read morea month old. I bought from GoodYear. I forgot to purchase the warranty. So, I wanted to try a new local business. I try to support all new businesses in Arlington. I dropped off the tire, he had to order one that I chose. He told me it would be about an 1.5 hour wait for delivery of the new tire. He was very transparent, and polite. I came home to work remotely. In less than an hour, he had called to tell me it was ready. I continued to work and Ernie went and picked it up and put it on my car. The price was right. Let's hope, no more nails in my tires. Pros: a very clean shop, inside and out. Nice Owners. Free popcorn & coffee. Cons: if you're heading south, it's hard to get to. We just did a turn around. Recommend? Of course!

Never bring your car here. This is how your brand new tires will end up a few weeks after bringing…read moreit here for Tire Alignment. I have 6 month warranty on an alignment they made worse then when i brought in. Offered me my money back and just never gave it back. What a peice of garbage mechanic and business

Can you trust a snake? Smile in your face.. and rip you off. Not BBB... a small shop with…read more"hands-on" mechanics who have no training. They are sub-contracted with parts companies so that you cannot bring your own .. have to order from their parts companies. You don;t know the quality of what they are installing.

Mr. Johns is so helpful and accommodating takes care of his clients and follows up with great care…read moreto make sure all is running great! And if you're lucky enough to meet Mr. Santiago you would really be in for a treat! Very knowledgeable person and so eloquent and professional thank you and the team for taking care of my baby in its time of need my Toyota 4Runner with over 235k miles thanks you too!