They don't fix your car, They take your money and when you have a problem ( car not fixed) they do…read morenot return your call. Do Not Go To Westside Auto unless you like wasting money

I have had brakes done and alternator replaced by these mechanics. They are top notch! I moved here…read morefrom georgia and found this business online . I an so happy with their service! I definitely recommend them to everyone I-know in Jacksonville! They are professional and thorough! Thanks for all you do to keep me snd my family safe from n our vehicles by honest and trustworthy repair work!

Does thorough diagnostics, and fixes difficult issues. He's my go-to guy. A little pricey, but…read moreyou get what you pay for.

I stumbled upon Grease Monkey while waiting for a tire rotation at my local big box tire facility…read more I googled oil change around my location and found them. To be honest I was drawn by their catchy name. Upon arrival I was greeted by their welcoming staff. The waiting room was clean and offered free beverages. While waiting they popped in to let me know that my air filter didn't need to get replaced and showed it to me as well. While waiting I watched as they inspected my lights and vacuumed my vehicle. And just like that 15 minutes had passed by and my oil change was done. I didn't even get to finish the coffee I brewed! What service! I'll be back in 5k miles for my next oil change.

A rarity these days: a HONEST repair and service shop. Reasonable bills for good work. Clean shop…read more Nice people.

Best shop I have been to in Jax so far for auto/mechanical services. I needed an alignment on a…read morevehicle with air suspension, which is a somewhat difficult task to perform compared to a normal vehicle. Kyle got my alignment dialed in very fast and even tested it on the road to make sure it good before he signed off on it. Top notch work. And they even have a real friendly dog in the office.

I called to get a quote on my qx80 infiniti about struts and shocks. I was told to take it back…read morewhere I got that information from and where I been taking my cars for repairs. Very rude and such and ass.

Great people Really helped me out when i needed a quick…read moreheadlight replacement. They made a special request to rush the required parts and had me on the road in no time at all. They have kept my 11 year old caddy running like a top at 1/2 the price the dealer was charging. Suburban will always be my go to mechanics .

I got mixed feelings about this place. They helped me out a lot when it came to replace my engine…read morefor a 2015 VW Passat 1.8L but I had to find the engine and deliver it there. So really, all they did was the labor and it was less than $2K. Very affordable but. I got a fuel pump done recently and it was over $1,200 with them finding the parts and labor. Definitely overpriced. I got upset because the text message that the wife sent wasn't clear enough for me to know the final price was. After arguing with both the husband and the wife, I asked them to remove the parts. It took the husband less than 15 minutes to do it. I was being charged 3.6 hours at $145 an hour for a less than one hour job. YouTube has a step by step 30 minute video only one tool needed. Both of their responses were "we charge you for what we know not what we do". The husband doesn't even know English. I found all the parts for less than $350 on rockauto.com with guarantees and they were charging $440 parts for an Audi parts just because the cars come from the same maker. Only reason this isn't a one star is because the wife wasn't upset with me, even after I was rude. But they didn't even respect my car when they returned it.

Carolina lied to me saying that they would have my clutch installed and ready within 72 hours. She…read moretranslates for her husband (the mechanic) who doesn't speak english. Get an invoice before they do work, don't assume they are honest. They initially quoted me $750 and increased to $2,100 for additional repairs they pressured me to get without an invoice. They said the previous mechanic left bolts loose, etc. I had my previous mechanic come to EJ's to talk about the mistakes they found with his work. That's when my previous mechanic told me that they are liars & scammers. He was shocked that they gutted my car as it's unnecessary to remove the engine to replace the clutch. It's not necessary to remove my wheels to access the clutch. They also double-charged me for labor ($750 + $800) which they haven't broken down in the invoice. They've had my car for 2 weeks, gutted it, and let my car sit on the lot as they worked on other vehicles. I've been without transportation for 2 weeks. I'm paying car insurance for a vehicle that I haven't driven for 2 weeks. Every day they lie saying that my car will be ready by tomorrow. I assumed this place was trustworthy from the 5-star Google reviews. The labor time for my initially requested services to change the clutch is 3-6 hours. They said my engine had a major oil leak. They've added on more unnecessary repairs while keeping my car hostage. Their business isn't secured with a complete fence. I have severe anxiety that my rims or other car parts will be stolen. I have severe anxiety that my vehicle will not be repaired correctly by someone who only speaks spanish and may not even be certified. Every day that goes by that my car is not repaired, I panic. This is a Honda civic, they are easy cars to repair, they have several youtube videos on the clutch replacement steps for my model. I feel stupid for trusting this business. Scammers! Beware, they will ruin your $7,000 vehicle investment. I was just getting ready to sell it too. Having the clutch changed was my final issue before I sell it! Now i'm out $2,000, filing a BBB complaint, and will likely have to pay more money for someone else to fix their mistakes. Expensive lesson that I had to learn, but nobody deserves this.

A co-worker had recommended Miller's Automotive! They shared that Ted was honest, fair, and…read moreprofessional! I have been using Miller Automotive since March 2018. I have had all of my cars serviced. I have had them complete - oil changes, tune ups, air conditioning repair, tires, transmissions. I initially lived in Clay but have since moved to St Augustine. I continue to bring my cars to Miller's in Orange Park! I highly recommend them for your automotive needs! Rob

Approximately 2 months ago after having 2 previous mechanics attempt to fix my minor but irritating…read more13 yr oil leak, Ted finally got it right !!!! I waited a couple months to "make sure". He checked everything to insure my car is running sound and he recommended maintenance repairs such as flushing fluids, etc. that hadn't been done in about 10 years. My car is 23 yrs old with very low mileage. I AM THRILLED! My car runs so much better. I now feel safe to drive it Thanks Ted, Tara and Staff

They just charged me $30 to install 2 head lamp bulbs that literally took him one minute. I cannot…read morebelieve this! Never again. I guess because I'm old they took advantage of me. After reading my review someone comes back and says it took them 20 minutes to install 2 head lamp bulbs and that I wasn't sure what needed to be done. THAT is NOT true! I walk in there holding a twin pack of head lamp bulbs that I had just purchased from Advanced Auto and needed them installed. If I hadn't known what was wrong with my car, how would I have known what to buy? You overcharged me and now you're trying to back peddle. I even said to the guy that was installing them...."Wow that was so simple, I could've done that myself!" It was a box that sits right on top under the hood. He took the lid off, pulled out the old bulb and stuck the new one in. It was so fast and easy, a third grader could've done it. 2011 Toyota Corolla LE for anyone that wants to look on YouTube to see how easy it is. This place ripped me off plain and simple. But that's ok....LESSON LEARNED!!!

Great communication, kept me informed every step of the way, very friendly and professional. If you…read moreneed some work done i highly recommend, they fixed my suspension issues on my 2019 civic within a matter of days!

This shop is the best. Very fair and value their customers. My girl friend found them about 5…read moreyears ago and we have been going there ever since. I have recommended them to 5 different people and they all will not go anywhere else. The most consistent shop I have been to. Never been disappointed.

Amazing fair shop. Great service. Very knowledgable about automobles. The fact that the care enough…read moreto offer financing to the community to keep you driving and getting to and from work is uncanny and unheard of even from the big guys. The real question is why would you go any where else? I would not. I wish we had more great machanics like them in Duval County. Thank you guys for you great work.