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    Firestone Complete Auto Care

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Oil changes

    Routine automotive maintenance

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    3 months ago

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    Ask the Community - Firestone Complete Auto Care

    Take 5 Oil Change

    Take 5 Oil Change

    1.5
    (4 reviews)

    I'm not one to give companies 1 star reviews due to a technical issue but I like giving second…read morechances. I came here for an oil change and oh boy... Employees were nice and professional but the service itself was scary. I don't know how frequently Take 5 chain's take European cars, but I find that they don't do a lot of training on them, more specifically VW's. After doing my oil change, roughly 24 - 48 hours later my oil pressure light came on and I said "that's weird." I looked and everything seemed fine, so I went on my day thinking it might reset itself. 72 hours later it didn't turn off and I went back to Take 5 and it seems like they didn't put the seal on properly, so it was just leaking oil. Computers never lie. Good thing I didn't drive any further because feel like my engine would have blown up. This would be the last time I would be taking my car to a Take 5.

    Poor service under "new management" I brought my SUV in on…read moreWednesday, August 21st for a simple oil change. I should have immediately left when I noticed the staff looked under the influence of drugs and/or alcohol, but unfortunately I stayed. Less than 48 hours later I hear something dragging under my car. When I pull over I see the underpinning was not screwed back on all the way. There were only 3/10 screws put back. Thankfully this happened because I then noticed oil dripping from my car. My car was almost out of oil and the oil filter wasn't put on properly. When I called and spoke with the manager, he didn't deny that he has a problem with his staff getting high when he's not there. He also admitted that the person working on my car had not been trained properly and was not supposed to be doing that job yet (Team members listed on the receipt were Hunter, Pancho, and Jordan) I asked for a refund and told them I did not want to bring my car back to them and the manager told me he had to see the car and take pictures before he could issue a refund. I offered pictures or a video of the oil leaking but that wasn't acceptable. He then asked for my address of where I was located. I do not wish for this company or their staff to work on my car or to know where I work/live. I am having the issue fixed elsewhere but beware of the Take 5 on Broadway. If I hadn't have heard the underpinning dragging I would have ran out of oil and ruined my engine because I had a coupon for an oil change....

    Firestone Complete Auto Care - tires - Updated August 2026

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