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    Firestone Complete Auto Care

    2.5 (128 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

    Firestone Complete Auto Care Photos

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    Rita P.

    Bottom line, the tires are affordable. However, the business transaction was difficult. I received an exorbitant estimate that needed to be explained -- once explained the cost was reasonable. MAKE SURE TO ASK FOR SEAT SAVING PROTECTION. After paying for all new tires, I got into my car to find grease everywhere. I keep my car clean, so if you look at the pictures all of that is from the maintenance. If you have cloth seats, remember to ask. I'm sure you could find a better package deal somewhere else, but this was convenient.

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    2 months ago

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    2 months ago

    The service I received at the Firestone in Abingdon, VA. Was amazing. Good friendly employees. Joe Garrett was exceptional

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    7 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    Page 1 of 4

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Paul was very nice and honest.

    Mentioned in 7 reviews

    Read more highlights

    Virginia Tire & Auto of Springfield

    Virginia Tire & Auto of Springfield

    3.1
    (276 reviews)

    I had a flat tire and was completely flat barely making it here right before closing. Chris the…read moremanager was outstanding and completely put me at ease. He came out right away to take and look and told me my options. My car was back on the road in less than 45 mins with no appt. Chris also explained other services and I will now be going back for breaks and rotors as I did not know they also offered these services. Thank you so to Chris and Brandon for all the hard work.

    After reading some of the reviews I was hesitant to go back to Virginia Tire & Auto. I had been…read morethere many years ago. Due to convenience, I made an appointment to get four tires. The car was taken into the garage within 10 minutes of the appointment time which I was pleased. The job took a little longer than the provided time estimate. Which happens at most shops. My issues began at checkout when I was provided the invoice and noticed a $350 tire plan. I asked the customer service person if he was going to let me know that he added the protection plan. The response, "Oh I thought I mentioned it". Typical used car sales man tactic. Then suddenly the car needed an alignment. The rep threw down on the counter and alleged document which showed the tires out of alignment; however, he didn't even try and explain what the form said just began to tell me I needed it. I was still aggravated about the protection plan, so I told them to give me the keys and I drove away. The car drove perfect and didn't need an immediate alignment like he tried to upsell me. I don't mind the upsell if it is done in a professional manner. This felt shady and I wasn't sure I believed him. The new tires are great and I am happy with the installation. If you decide to go here pay close attention to the final invoice.

    West Springfield Auto Care

    West Springfield Auto Care

    4.5
    (59 reviews)

    Great guys; great service on the whole. I had a noise coming from the area near the serpentine belt…read moreon my 19-year old car. One of their mechanics was kind enough to just take a listen and see what he could make of it, free-of-charge. When I brought it back for a more thorough diagnosis, they identified the problem (timing belt rubbing slightly on something due to tolerances that are too tight; addressed in a manufacturer's technical service bulletin from 15 years ago). It would have been a big job and a bundle of money to fully resolve the issue. Ultimately they (Brent) advised me to just let it go and keep an eye on it because it's not a "catastrophic" issue. Honest and much appreciated advice. That said, I also had another less satisfactory experience before this. Had a slow leak in a tire, so brought it in for inspection. They had a young (teen-aged) and probably less experienced mechanic patch the tire for me. He kept looking to the older mechanics for guidance, which didn't instill a lot of confidence. Sure enough, the patch ended up failing while I was on the highway. In the end, I had to replace the tire. Upon inspecting the old tire, the folks at the tire shop told me that the puncture wasn't close enough to the middle of the contact patch, but rather on the outer part of the tread, too close to the sidewall to be safe, which meant that it should've been immediately replaced, rather than patched. So, just make sure that Brent and/or one of their more senior, certified mechanics is taking care of things and you should be good!

    We've had a good amount of service done on our cars through out the 2 years and we've also had out…read moreVA inspections done. Pretty happy. Honest work and prices. Way cheaper than the dealer and they've actually helped me figure out what I need done.

    Firestone Complete Auto Care - tires - Updated July 2026

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