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    Firestone Complete Auto Care

    2.5 (128 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Tires Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Rita P.

    Bottom line, the tires are affordable. However, the business transaction was difficult. I received an exorbitant estimate that needed to be explained -- once explained the cost was reasonable. MAKE SURE TO ASK FOR SEAT SAVING PROTECTION. After paying for all new tires, I got into my car to find grease everywhere. I keep my car clean, so if you look at the pictures all of that is from the maintenance. If you have cloth seats, remember to ask. I'm sure you could find a better package deal somewhere else, but this was convenient.

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    Photo of Sarah M.
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    11 years ago

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    Bridgestone S.

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    16 years ago

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    10 years ago

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    9 years ago

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    8 years ago

    Terrible service. I would never go back here again. Staff proved to be incompetent and an inconvenience to customers.

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    11 years ago

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    5 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    Bridgestone S.

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    9 years ago

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    Page 2 of 4

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Paul was very nice and honest.

    Mentioned in 7 reviews

    Read more highlights

    Virginia Tire & Auto of Springfield

    Virginia Tire & Auto of Springfield

    (276 reviews)

    I had a flat tire and was completely flat barely making it here right before closing. Chris the…read moremanager was outstanding and completely put me at ease. He came out right away to take and look and told me my options. My car was back on the road in less than 45 mins with no appt. Chris also explained other services and I will now be going back for breaks and rotors as I did not know they also offered these services. Thank you so to Chris and Brandon for all the hard work.

    After reading some of the reviews I was hesitant to go back to Virginia Tire & Auto. I had been…read morethere many years ago. Due to convenience, I made an appointment to get four tires. The car was taken into the garage within 10 minutes of the appointment time which I was pleased. The job took a little longer than the provided time estimate. Which happens at most shops. My issues began at checkout when I was provided the invoice and noticed a $350 tire plan. I asked the customer service person if he was going to let me know that he added the protection plan. The response, "Oh I thought I mentioned it". Typical used car sales man tactic. Then suddenly the car needed an alignment. The rep threw down on the counter and alleged document which showed the tires out of alignment; however, he didn't even try and explain what the form said just began to tell me I needed it. I was still aggravated about the protection plan, so I told them to give me the keys and I drove away. The car drove perfect and didn't need an immediate alignment like he tried to upsell me. I don't mind the upsell if it is done in a professional manner. This felt shady and I wasn't sure I believed him. The new tires are great and I am happy with the installation. If you decide to go here pay close attention to the final invoice.

    Springfield Amoco Servicenter

    Springfield Amoco Servicenter

    (3 reviews)

    The last time I was in there, it appeared that ever single mechanic had been replaced. I used to…read morebring my vehicle here for inspections because they were always good at pointing out the real safety hazards as well as things I might need to be concerned with but not nessessarily a safety issue. This last inspection was different. I could hardly understand what the man was saying and while his english wasn't bad, he was difficult to understand. He did point out a number of things I should be aware of but I just didn't feel like I had the same service I used to. It was rejected (horn was broke duh.. should've checked that..) but I decided to have it re-inspected somewhere else after having a garage go over it. (Merv's garage is great). It's an antique 1993 Jeep that looks it. After the garage fixed stuff the first inspection missed, the Jeep passed... but it wasn't at that station.

    Charged twice for same purchase!! Rude & incompatible! I need to file paper proof of double…read morecharging. I went there on Saturday, from afar! They charged me twice for the same purchase. First I had to swipe my card for the gas, but after loading, it (the POS) told me to go to the cashier. The cashier told me that my payment is not made, so I need to give my card to her. She took it and swiped it again. In my bank statement, I found that I have been charged twice. Now I called him, they said they will call me back later after figuring out what happened. Didn't hear anything from them, then I called after two days. This time they said that, I need to take the bank statement back to them with bank seal so that they know that it was authentic. They cannot check their transaction list, since they have too many transactions. I need to travel back to them with that piece of paper. They were very rude and didn't even say sorry at all.

    Premier Auto - Hybrid system repair for this Toyota highlander

    Premier Auto

    (45 reviews)

    Best prices!!! Replaced a car battery in 36 minutes, same day. Called ahead and they fit me in at…read more4pm! They are in an industrial park, office is upstairs next to Starline restaurant. The garage itself is downstairs. The owner used to be a Mercedes dealer mechanic. Battery price and labor were lower than everyone else in town. Waiting area has WiFi. Look for 7608 on the side of the building. Car runs great. Thanks!

    First of all shout to Elizabeth! She works the front desk, her communication skills and customer…read moreservice is over the top. Overall, this shop was amazing. Pricing is fair and quality of work is superb. Great communication between the shop and front desk as well. They provide detailed pre and post inspections. If they offer a service and feel like is overprice talk to them and they will find a way to work with something more managable. In our experience, we decided to go somewhere else to get our brakes done and the quality and pricing was a complete failure from the other place where we decided to get the service from. This resulted in wasted time and broken parts from something that was supposed to be "cheaper." But because of their detailed pre-inspection both times that the car came in we were able to get this resolve. I felt like Premier Auto were pretty transparent from the beginning, especially with being a woman, there is always the fear of being taken advantage for this reason. I highly recommend this place. Great jobs guys and I will make sure my husband keeps coming to you in the future for any car related issues! Thank you for working with us and ensuring our experience was pleasant from start to finish!

    Firestone Complete Auto Care - tires - Updated June 2026

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