Do NOT go here for an oil change. My daughter took her car in here and drove away and her car…read morestarting not functioning properly. The manager took no responsibility and did not offer to look at it and just argued that it was not their fault. Terrible service. Go to another place.

The website says that their oil changes take 10 minutes. I made an appointment on the website as…read moresuggested for 3 PM. I got there at 2:59 and both lanes had two cars waiting to be serviced. I sat there for 20 minutes and there was no movement whatsoever. I left. Went to the gas station and came back just to check and the lines still had not moved. So clearly the oil changes are taking much longer than 10 minutes and having an appointment is pointless. I even tried calling to make sure they were actually open so that we weren't all just sitting there for no reason. No one answered the phone and their voicemail has not been set up.

Broke my stud and said that they couldn't fix it that day I had to come back Monday before 5…read more Showed up Monday at 4:30 and was told I needed to be there before 4 as they couldn't handel it. There were 2 guys in the bays sitting on counters waiting for 5 o'clock. I have to now go a third time. I will not be returning to Quick lane.​

I purchased a used suv, ford escape. My oil change light came on during the stay at home order…read more Normally I have always taken my vehicles to Walmart for my oil changes. Walmart automotive was closed so I looked for another option. I stopped in and talked to them, they said I could wait but had another appointment came back the next day. This was the first oil change since I purchased it. Was impressed with the stuff that they checked and let me know about. The manager Mark Perry was extremely knowledgeable and polite. While I was waiting he was going out of his way to help another customer. I will be going back for all of my oil changes.

Terrible place to get repairs if your a woman. Went in to get a simple trunk lock replaced which…read morewas charged $269 for and ended up with needing a whole new central computer model replaced for $1,679.32. I dont know how that is possible but it happened. Went in at 9 in the morning and was forced to leave at 4 without being able to drive my car safely. But several men went in after I did and left with full repairs done and lots of information. I asked several times about my car and was simply waved off and told " just a little longer now", until my 21 yr old son came to follow me home round 4 and was told everything nessasary.

Aamco Springfield has my highest respect and admiration!!!!!…read more We were driving from New Mexico to New York when we stopped at a British petroleum station to get diesel fuel. BP colors their gas handles green and i made the terrible mistake of adding gas to our diesel truck. $&@#%. We had truck towed to Aamco and Friday AM i called them. They were all booked up with their regular customers, which i highly respect. They were closed on the weekend but first thing Monday AM they put a technician on our truck and completed the work that day. They had to drop the tank and clean it out and dry. We have an auxiliary tank that feeds into the main tank and the technician hooked everything up perfectly. We picked up our truck Monday before closing and the truck ran great. A big shout out to Mike, who was the person we communicated with. Very professional. I don't know the name of the technician or the manager. A big shout out to ALL!!!! We resumed our trip, got to New York, Gettysburg, and another 3,000 miles to home. If it wasn't for Aamco, we would have been stuck. God Bless them. Thank you, thank you, thank you, Cynthia and Bob

First and last experience with Walmart Auto Care Center on N. Bechtle. Took my car in for an oil…read morechange and tire rotation. The service guy at the counter asked if I wanted a new air filter and wiper blades and quoted me a price range for both. I agreed as I needed both and he checked them off on his little tablet. I gave him my keys and he gave me a receipt tag and I left. 25 minutes later I got a text that my car was ready. Picked it up and wanted at the counter for 22 minutes before an attendant even showed up. Finally a 2nd guy showed up Im guessing after his lunch break. When they rang up my total it was only $52 so I knew then they just did the oil change and none of the other items that I requested. I was late for an appointment so couldn't stay and question it. An hour later I looked at my bill in detail and saw where the technician noted that the didn't replace the oil filter because they didn't have that model in house???!!! So they drained my oil, added 6 quarts with a dirty oil filter and charged me for a full oil change! I tried calling 4 times since then and the phone just rings. Ridiculous way to run a business.

This is where I go for tires and oil changes. They have standard procedures and prices - never any…read moresurprises. I find the same staff year after year. They check lots of things each visit. The job is always finished in a lot less time than quoted. I feel comfortable that things were done right when I leave. I would like to use a dealership or locally owned business but have been ripped off too many times. And the price? More than fair, I saved $15 per tire for a comparable set.

They always have quick service, especially if you've made an appointment. But even without an…read moreappointment they do their best to get you in and out asap. They always show me what's wrong with my car, provide good diagnostic service at no charge, show me tire wear and balance my tires. I've never had an issue with their respect and they listen to my concerns. I would definitely return here again.

Poor service, 2 1/2 hours to change oil. Vaping and eating, didn't do tire rotation. Trying to get…read moreme to buy unnecessary stuff. Acted like no one knew what was going on. I will never return! Daniel wrote up my service order!

They replaced my AC belt two weeks later I had to replace the whole AC in my Tahoe. Out $2800 I…read morewould not recommend going there.

I called the Springfield center and ask if they could install my Alternator that I had myself…read morePurchased and they said NO they would not install my part and when I ask why he hung up on me !!!!!

I took my car in and they said a diagnostic for my car would cost $115.00…read more. one half hr later they called me and said they did not have the tools to diagnose my car but still charged $69.00

So I was getting ready to bring my vehicle there for services when I seen a customers car damaged…read morefrom a employee when they drove it into the bay the missed the ramp and instead part of the car ended up inside the whole in the ground at the bay. I drove a little later and a tow truck was removing the car from the shop.

I had an appointment scheduled to patch a tire. When I showed up they told me they didn't have time…read moreto do it. Absolutely ridiculous and very unprofessional. First time going there and will never go back.

Roger & Will are the best with taking care of their customers. They don't try to over sell!read more

The experience at criswell automotive was very pleasant they were able to fit me in right there…read morefor a oil change and happy to look over the whole car to see if anything was wrong.

I will say I'm thankful and happy with my service with this company I sent my 2003 Chevy Silverado…read more1500 ls 4 wheel drive to them after I done sent my truck to 2 other shops... I sent my truck not running to them around 11ish am on March 3 2021 and they got it in shop and started on it. Matt also kept me updated on progress and sent videos of my truck running good and the progress he has accomplished on my truck after going over it telling me what needed to be done... When I sent my truck to these 2 other shops they really tried to screw me outta money now I've sent my truck here and I'm thankful he pointed that out because 1 shop said my motor was no good that I was gonna spend thousands and thousands of dollars to fix it other shop was saying it was in my wiring harness that I had to send it to another shop and be charged from 85 to 129 bucks an hour... I will also say thanks to my younger brother Josh Blevins for referring me to this company even thou he says I need to listen more often so thanks baby brother and thank you so much Matt Criswell for getting my truck back on the road and drivable... I will be using this company much more from here out and recommend anyone who has car issues to contact them they are very good at what they do and won't let you down...