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Firestone Complete Auto Care

2.8 (48 reviews)
Closed 9:00 am - 5:00 pm

Services - Firestone Complete Auto Care

Vehicle battery testing

Check engine light

Engine oil light diagnosis

34 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto regulator replacement

Auto switch replacement

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Windshield wiper replacement

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Recommended Reviews - Firestone Complete Auto Care

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This is where they filled up my oil to.

I was recommended this place by my coworkers since it's so close by. I went there for an oil change and the total ended up being $120. Which was over priced for just an oil change but it was fine. Car worked well and nothing new was wrong with it after that wasn't already an issue before. They left on the invoice a few suggestions I should get fixed. I didn't mind the first visit so I went back the next day to get my headlight and blinker replaced thinking they would do well again. I drop off the car and head to work. I go back a couple hours later and it wasn't done yet because something set them back but it was fine since I was working anyways. I go back 30 minutes later to pick up my car since it was done. I turn on my car and I see the ESC light was on which means my traction control is off. I press the button to turn it back on but it wasn't working so I go back inside to let him know. He ends up telling me 30 minutes later that it was there when they got it. I tell him that it wasn't because I looked after the oil change the day before and it wasn't there and I looked when I turned on my car that morning and it wasn't there either. So now I have to drive to Phoenix with my traction control off and I have to wait til Monday to talked to the manager. Then I realized tonight while driving home that my rpm did not go under 2500 the whole time unless I was at a full stop. I'm not sure if it was like that yesterday after the oil change or it just happened today after the headlight replacement. But before the appointments, my rpm would always hover just above 1400 even while pushing in the gas since I have an automatic. I even have videos of my rpm and even just my dashboard being normal while driving before the appointments. Which I plan to use if further action is needed. I have to wait til Monday to talk to the manager about what can be done if they do anything at all. I have to drive to Phoenix tomorrow without traction control and with my rpm's being high the whole time. Hoping the talk with the manager goes well and they can fix everything free of charge so it can go back to how it was before. Update: they also put way too much oil in my car. Car is hovering over 3000rpm when I'm only driving at 45mph. Will most likely look for further action. Another update: the reason my rpm stays that high is because they broke my gear shift. I have an automatic so I decided to go to manual gear shift to see if that fixes it but it stays on gear 3. Can't go up or down. I'm not sure if there is even anything they can do about it but I'll see Monday. Had to use a friends car to drive to Phoenix.

Headliner of the main stains (don't worry there are other stains too) on the right backseat of the car.
Tori D.

Went for an oil change, unfortunately, also received a large oil stain on the headliner of my car. Was not informed of the spill and had to discover this a day later by chance. They intentionally withheld this information, when informed them that they did this did not make any attempts to resolve the problem, and I still have not received any rightful reparations because the headliner is now completely stained and looks tacky. Drive/run as far as you can to another auto mechanic.

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2 months ago

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7 years ago

Great customer service, effective and efficient!! Great place to be service for many vehicle needs.

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

I had my truck towed to Fletchers on sunrise I was greeted in a friendly manner and handled with urgency even on a busy Saturday.

Mentioned in 6 reviews

Read more highlights

Discount Tire

Discount Tire

(197 reviews)

Palo Verde

had a great experience with the team at Discount Tire on Speedway and Dodge in Tucson. I needed my…read moretire replaced and the staff was incredibly helpful, informative, and reliable throughout the entire process. They made everything easy and kept me updated, which I really appreciated. Ramon especially stood out with his customer service, he was kind, funny, and made the whole experience much more comfortable. I'm sometimes hesitant about going to mechanic shops, but this location has such a positive and welcoming atmosphere, even when they're busy. I would definitely recommend this Discount Tire location and their team to anyone who needs tire service!

Long story, if you can take it. I have been buying tires…read morefrom Discount Tires ever since I discovered them in Tucson. Since then, I have bought from Discount Tires in at least three cities, since I travel too much. A total of well over 50 tires, on over a dozen cars by actual count. All B.F. Goodrich KO tires, since I live on a dirt road, and need the extra protections on the sidewalls. Any time I have bought a car, I have gone straight to Discount Tires to put on a new set. Expensive, but if you've ever changed a tire on a dirt road in southern Arizona in the summer, you will understand. Discount Tires offers a pretty good guarantee, which I have used more than once. Good stuff. At least until yesterday, when I ran into a brick wall at the store where I have bought the most tires. I got a slow leak in one of my front tires, so I took my Subaru in to my favorite store to get it repaired. They advertise that they will fix flats whether you bought it from them, or not. Slam dunk, since I actually bought the tire from them anyway, right? Wrong. Alex went on out to my car when I brought it in at the appointed time, and looked at all the tires on my car, and reported that he could not fix the flat on my front tire, because one of the rear tires is 11 years old. Huh? What does that have to do with the front tire, I asked? Well, it turns out that company policy, according to Discount Tires, is that they will not work on a car that has an old tire. Not work on the tire, the whole car. Doesn't matter if they sold the tire in question, all the tires on the car, or none of them. Company policy. I whined that I had been a great Discount Tires customer for decades, always bought the high-dollar tires, blah blah. No dice. He hands me back the keys, shows me the door. Now, you may ask why I have such an old tire on my car to begin with. Well, the tread is not only not worn out, but it matches perfectly the wear on the rest of the tires on the car. If you have ever owned a Subaru, you know what this means. If your tires are mismatched in the tread, you will toast your transmission eventually. Really. Ask friends who drive Subarus. So, if I replaced the old tire, I would have to buy four BFG tires, for well over a thousand bucks. Rather not, if I don't have to. The old tire has about half the tread, has no cracks, has been watched carefully over the years, but its old. End of story. No more Discount Tires for me. I don't believe in dealing with businesses that have secret rules to screw you out of your money. As they say, your mileage may vary. Good luck. Miller McPherson Tucson

Jack Furrier Tire & Auto Care - Certified Lube, Oil, Filter Change

Jack Furrier Tire & Auto Care

(73 reviews)

Excellent customer service! We're from out of town and were on our way home from a camping trip in…read moreMt. Lemmon when our car broke down. I looked for the nearest auto shop and thankfully this one was only about 30 yards away. It was a Friday afternoon and the shop was busy, but seeing that I was from out of town and on my way home with a wife and 3 very young kids they said they would try their best to get us on road so we wouldn't have to spend the night in a hotel. The manager, Bryan, and asst. mgr, Eric, stayed past closing with one of the mechanics trying to figure out why the car wasn't running after fixing the obvious problems. After some time they told us that unfortunately they wouldn't be able to get it solved that evening but would have to keep looking at it the next morning and we'd need to spend the night in a hotel. Bryan called a hotel for us to make a reservation. It happened to be the one I would have chosen myself (I was already looking on my phone in the event that we had to stay the night, and didn't want to be "recommended" a hotel that was more than I was willing to pay). Then he and Eric told us we could grab whatever we needed from the car, and put our 3 car seats in their vehicles and they would drive the 5 of us over to the hotel themselves! Not your typical customer service (I was just thinking about the logistics of getting our kids and car seats into an Uber ...). When we got to the hotel Bryan came in with us just to check at the front desk and ensure they had the reservation he made for us over the phone, which they did. Then they told us that we could leave the kids' car seats in their vehicles and they'd come pick us up the following day! The next morning Bryan called to let me know that on further inspection the electrical problem in the van did appear to ruin one of the computers and so the computer would have to be replaced. Unfortunately, while they could replace the computer in their shop, they don't have the capability there to reprogram it. So, he made a few calls trying to find a place that would have the equipment AND be able to fit us in before they closed. Keep in mind this is Saturday morning--just about the worst/busiest time to try to get something fixed. He said he did find a shop that he's worked with before that could squeeze us in, so our van would be towed over there. To make a long story short, our car was eventually fixed and running Saturday afternoon, so they came and picked us up again and we were able to go home that evening. Our van took up a bunch of their mechanics' hours and it took some logistics on their part in working with the other shop to get it running before the end of the day Saturday. Bryan and Eric (as well as the mechanics) were extremely helpful to us and doing all that they could to get our family back on the road as quickly as they could. Being from out of town (and being the weekend), they could have easily taken advantage of our situation and charged us way more than they did (after all, what other options did we have??). But instead, they were very sympathetic, went way beyond any normal expectation of "good customer service" (who calls hotels to make arrangements for their customers and then drives them with their kids in car seats in their personal vehicles?) and gave great rates to help minimize our cost with all that was needed on our van. Even after we were on our way home, Bryan called me just to ensure that everything was working properly and there were no problems. I can also say, in response to some of the negative reviews, I purchased 2 tires here and what they charged me for those after tax and everything, was about $40 LESS than the total would have been at Discount Tire (that's NOT including Discount Tire's road hazard certificates). All in all I was very impressed with their service as well as their rates and would highly recommend them to anyone. Hopefully I won't need their help in the future, but if my car breaks down in Tucson ever again they'll have my business!

Great service! It's a big deal for me, but we had (3) turn…read moresignal lamps out, and rather than flail on our own, our local Furrier replaced them at no cost, a very nice gesture indeed!

Firestone Complete Auto Care - autorepair - Updated June 2026

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