Service was fast ,I'm a member of this Firestone,I have been change oil,Perron oil and filter change since a couple years ago,Jesse was so helpful and very nice Love this place Great service Nice environment They do a good Job read more

Sam is very helpful and helps me to solve my problem. He gave me a good advice about what I need.

I stopped here to get my oil change performed. Jesse was the person that I met in the office. He told me $59.95 and it would be about 45 minutes. They took my car to the back (I could see my car through the windows in the waiting area). They knock out the oil change very quickly and I was back on my way before 45 minutes were up. Thank you for the fast friendly service. read more

I needed to have a car inspected. I called and spoke with David and scheduled an appointment for the following morning. They completed the inspection in the time frame he had promised. I could not be happier with their work and professionalism. If you're in the area and need your car serviced check them out. read more

Firestone - Entrance - Tires Near Me - Rowland Heights, California

Ted and Jesse were amazing to provide me with quick service, to get my car fixed, would highly recommend Firestone rh

Occurs on January 9, 2020 ！！nowner is Absolutely cheating, scamming, fake shop，I will guarantee you regret for life！！！！！ his store is not Firestone, but employees wear uniform counterfeit logo clothing, large billboards outside are fake, and promotional advertisements are on the store's exterior wall. The billboard in front of the store is fake. Give you an illusion, illusion. They also damaged my car's fuel tank cap and asked me to pay $ 50 for a new fuel tank cap. I asked for an invoice. He rejected me and was unable to provide me with an invoice. I realized that I had been deceived and extorted. They pretended to be a brand of firestone chain stores to cheat money. When I walked into this store, I asked the manager if this is firestone, and the manager answered me positively, yes! !! !! !! Firestone discount cards and credit cards can be used, but when the checkout is finished, the manager said that we have no discounts, and instead said that it was not firestone. They also damaged my car's fuel tank cap and asked me to pay $ 50 for a new fuel tank cap. In order to change the oil, I asked for an invoice. He rejected me and was unable to provide me with an invoice. I only changed the oil, and the tire inspection cost a total of $ 210. After waiting for three hours, I saw that they had deceived the Chinese elderly and women. Because I saw this while I was waiting, because if you do n't speak English well, you will be deceived, the manager will anger me and drive me out, let me leave his store, rudely curse, this is a bad thing, he Not only deceived me, but also impersonated firestone !!! This is scam and shameful. Many people are deceived. What I said is true, please investigate! In the end, the manager angered me and drove me out of the store. He told me to rudely swear me. This was a bad experience. He not only cheated me, but also faked Firestone. Is terrible. This is scam and shameful. Occurs on January 9, 2020 shop name：Firestone Location ：18213 Colima Rd Ste 10 Rowland Heights, CA 91748 这家商店不是firestone，但是员工穿着统一假冒标志服装，外面很大的广告牌是假的，促销广告在店外墙。商店前面的广告牌是假的。给你一种错觉，假象。他们还损坏了我的汽车油箱盖子，并要求我为新油箱盖子支付50美元。我提出需要发票。他拒绝了我，无法向我提供发票。我才意识到我被骗，和敲诈了，他们冒充firestone连锁店的品牌形象骗钱，在我刚走进这家店的时候，我问经理，这里是不是firestone，经理肯定的回答我，是的！！！！可以使用firestone的优惠卡和信用卡，但是结账的到时候，经理说我们没有优惠，改口说不是firestone。他们还损坏了我的汽车油箱盖子，并要求我支付新油箱盖子支付50美元。才能更换油，我提出需要发票。他拒绝了我，无法向我提供发票。我只换了油，轮胎检查 一共花掉总计为210美元。等待了三个小时，我看到他们欺骗了中国老人和妇女。因为我在等待的时候看到了这个，因为如果你英语说得不好，就会被骗，经理对我发怒驱赶我出去，让我离开他的商店，粗鲁的骂人，这是糟糕的事情，他不但欺骗了我，也假冒 firestone !!!这是诈骗和可耻的。有很多人被欺骗对待。我说的都是真的，请你们调查！最后经理对我发怒驱赶我出去，让我离开他的商店，他讲粗鲁脏话骂我，这是我糟糕的经历，他不但欺骗了我，也假冒firestone !!!损坏里firestone的品牌形象 read more

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Been going to David for several years now for my company and personal vehicle and have had nothing but positive experiences. Oil changes are always quick and efficient; I'm usually out within an hour. I've had multiple tire replacements done and they've always done an excellent and thorough job. Not much more to say. David and his staff are knowledgeable and honest. Come here for your vehicle needs and you won't be disappointed. read more

Afternoon folks, just came in a couple of minutes ago to get a change of oil since my car was in desperate need in one, they asked if I was going to be waiting there I told them they can call me since they offered to call when it's ready so I decided to walk to Starbucks across the street I seen it was taking a while so I decided to walk back which it was almost an hour when I dropped it off the guy says are you here for your car? I said yes, he then says "oh it's been ready", um wow I thought, I could have gotten it sooner and to find out he is charging me $150 plus taxes so he wanted to charge me $164 and change I ended up telling him that is not what the other guy I had spoken to had said when I arrived earlier, he said it's taxes that $150 was not the total. Then while I'm getting my money out he starts to mention that my boyfriend called crying because the price is way to much which during this whole thing I was informing my boyfriend via text about how much it would be, and I didn't know he called and the employee was laughing about the situation and pointed to the board and the board said $140 something so they have it on the very top in the corner in the right side of the room false advertisement where you can't see you literally need to step over there to see when it should be in clear distance anyways at that point I was upset and didn't say nothing else he looked at me and said they will bring the car out. I started to walk out of the building and some other guy drove it up as I was walking towards my car not close to it yet I can see him getting out of the car and just walking away! Which is very unprofessional anyone could have just hopped in my car and take off since he left it on and left my key by my cup holders didn't even give it to me and didn't acknowledge if I had gotten into my car or nothing. What a horrible experience never again will I come here!! HORRIBLE COMMUNICATION, UNPROFESSIONAL EMPLOYEES, RIP OFF OF YOUR MONEY!! read more

Firestone - Receipt of what they charged - Tires Near Me - Rowland Heights, California

Beat shop to go for services. Good pricing, explain in detail if the work required and complete the job in a timely manner

This place is horrible. Called yesterday for appt at 11am with the manager David. I showed up they said they don't take appointment. Of course David is not there. I asked if he could call him. He said he won't answer. Of course you're not calling him. read more

Came to get an oil change two days ago with a friend on a Saturday morning. Was told synthetic oil was able to go 8,000 miles and was recommended. (My car is a 2004 V6 Toyota Camry) Didn't expect the total for a simple oil change to be (62.95 + tax 5.98) to be a total of $68.93. (-1 star) When paying, my friend asked what was the synthetic oil used, David seemed flustered and didn't know what to answer her, so he just rushed for me to pay... (-1 star) Pretty sure I won't come back again, as I'm sure other places charge less... If anything, I'd only come if I very desperately needed a quick (30 min) oil change. (3 stars for speed and ease... I guess) read more

I've taken my civic and camry here in the 4 years I've lived in Rowland Heights and David and his exceptional staff have kept my cars in tiptop shape. Thanks you for the awesome service! read more

3.5 stars I got my oil changed here today, and I was pretty happy with their service. Davie helped me, and he was very nice. He even walked over to the Carls Jr. next door to ask me if I wanted to change my air filter and to tell me when my car was done. Compared to Northern California prices, this place is very cheap. If you check in on Yelp here, you also get $5 off. Just less stars because the location is not as ideal - Carls Jr. was my only option of what to do while waiting. read more

Every time I have gone to this Firestone center Dave has provided excellent service and today was no exception. I was able to get into to the service bay in less than 10 minutes and out with a repaired tire in less than 30. Dave is the star and once again he came through in my last minute time of need. read more

Won't be coming back here again. Simply asked if they could do an alignment on my truck he said it would be $80 I said ok. Waited for 10 minutes he put it on the lift said I had bad tires needed to replace them gave me two different quotes one for 1000 the second for 600. Look the tires I currently have are new. I just need an alignment he said he couldn't without getting new tires on there first what a scam .The Asian man was polite but I don't believe he was honest took it to a different location they did it and no problems plus he charged me $40 for absolutely nothing what a burn. DO NOT COME TO THIS LOCATION read more

There are many, many bad firestone shops out there but this is not one of them. You must take into consideration that they are all owned by different people and you cannot assume they're the same. This shop is owned and managed personally by Mr. Gih himself and I can honestly say he is an automotive purist. I had the chance to speak with him briefly while waiting for my car and discovered he is a collector of cars and motorcycles, modern and classic. He is a true gearhead and is actually passionate about his job, which is very rare nowadays. I've brought all of my family's and my own cars here for a few years for both big and small repairs, and the prices have always been reasonable. The guys that work for him are also pretty good. From my experience, the best time to come is on the weekdays. Weekends are always busy and your service will most likely be quicker on weekdays. read more

Firestone - Fixing oil leak, getting new tires, new alignment. car is out of warranty already :( - Tires Near Me - Rowland Heights, California

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This shop is not Firestone. They deliberately wear Firestone to unify the company, the billboards are fake, and the publicity ads are posing. The billboard in front of the store is fake. They also broke my car oil case on purpose and asked me to pay them $ 50 for a new one. I asked their manager for an invoice, he didn't give me, and I only changed the oil, and the four-wheel balance check totaled $ 210. During the waiting period of 3 hours, I saw them deceiving the Chinese, old people, and women. Because I saw it while I was waiting, because if you don't speak English well, I've filed a police complaint. Never go to this shop for repairs, I promise you will make you very disappointed! !! !! Bad experience in life........ read more

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Crazy to see such bad reviews. I came here to get new tires and had zero issues. David was honest, easy to work with and very accommodating. I was hesitant at first after seeing the reviews but had no choice due to a time crunch. Don't regret it and will be back if ever in the area and need my tires changed. read more

I have been coming here for several years now for various services and the owner, gentleman always has been courteous and respectful. I can trust him over many other places. Not too sure about negative reviews but I really like this place. Great price, fast service, convenient location etc. Yay, theres Carls Jr. right next to it. I will keep coming here when I am In southern Cali. read more

Quick and easy. Been coming here for oil changes and maintenance things. Thanks again!

Been here twice for discounted yelp check-in oil change. First time was amazing. Based on my experience from the second time I will NOT be returning. They did not put back all of the bolts on the plastic trim under the base of my car/oil pan; I noticed it was hanging half off and when I looked under there were several bolts missing. The check engine light also went on the day after the oil change. I changed my gas cap because I thought that was the problem and cleared the codes with my OBD2 reader. I had assumed it was my issue ... but it wasn't, because the lights turned back on shortly after. It turns out that Firestone had unhooked a hose to my engine block when they changed the oil. When I opened my engine it was obviously off. WHO DOES THAT? Maybe they wanted me to return so they could charge me for service. Sketchy sketchy. Thanks but no thanks this is more trouble than it is worth to save $5. Go somewhere else. read more

I had a leak going in my. Car. Stop by here since it's soooo close to my house. They quoted me $600 said I needed all kinds of hoses and seals done. Went to my uncle to get a second opinion. My uncle was furious. Turns out it was only Cap that needed to be tightened. They tried to rip me off. Luckily I double check things out. They took advantage that I didn't know anything about cars. This place is shady business. I let all my family and friends know. I have lived in Rowland Heights for 41yrs. I know alot of people out here. Stay away from this place do yourself the favor. Find a better honest place. 1 star because I couldn't post it without putting at least one star. Zero stars read more

I was referred to Dave from my husband, who has been taking his car here for years. I wanted a mechanic I can trust and Dave is honest and hard working. He will tell you if something needs to be fixed and then put the best item in there. When I first purchased my new car the trunk latch wouldn't open when i pulled the drivers side lever, I took it to my dealer and they told me it was because of valet mode or something so it's working like it was suppose to it didn't seem right and sounded like they were just making stuff up so I asked Dave if he's take a 2nd look and let me know what was wrong, not only did he check it out he fixed it and didn't charge me for it and said it was just a connection issue. I've also purchased tires from home twice now and he's always given a great deal and allows me to drive with confidence. I've moved to Orange County now and still try to take my car to him. read more

I arrived at 3p.m. To get an oil change. The sign says 30 minutes or less. The guy said we close at 3:30 so I can't do it. I said well why would you have a sing lit up 30 minutes before you close indicating an oil change in 30 minutes or less? Why not turn that sing off 39 minutes before you close so people don't get the wrong idea. He was like come back Monday. No type of acknowledgement or anything. HORRIBLE! I have been going there for years. However l, my family and I will take our 6 cars elsewhere. PEOPLE TAKE YOUR BUSINESS ELSEWHERE. read more

What I want to say is this place is suck. I went this store and asked for pumping the air. The guy, Ted, with unfriendly manner, didn't talk to me much. He just asked me back off. At the end, he said he couldn't fix my tire. I told him that I would go some where else. He wanted to charge me $8. I replied, "isn't pumping air free?". He said checking the tire is not free. I told you from the beginning to the end, I didn't ask for the checking. In addition, he didn't communicate that he was going to check my tire and it's not free. Ted is rude. He said "FUCK". I don' t know how this guy got this job. I would like to say, "Don't go this place. There are couple good choices in that area" read more

Firestone - This guy was rude and suck - Tires Near Me - Rowland Heights, California

David is awesome! He is honest, and only recommends service that is necessary. Prices are slightly higher than Firestore Complete Care stores, but it's worth the marginal difference. It's hard to find a good mechanic, and now that I've found one, I'm staying a loyal customer. BTW, my husband asked if he could match another shop's price on tires, and he was able to beat the price. As mentioned by one of the previous yelpers Melody, the Carl's Jr next door is a great place to wait. Let David know you are there and he'll go over to get you if there are questions or when your car is ready. David has worked on both my Audi and Infiniti and he does a great job. read more

Just visited this place today. A friend referred me here and I'm so glad I gave this shop a try. I failed a smog check and had to get the problem checked out/fixed. I'm always nervous going into an auto shop not knowing exactly how big the problem is because I find mechanics so hard to trust. I also saw David and he was terrific. Gave it to me straight. Showed me exactly what the problem was and they started working on my car almost right away. Even though mechanics were already working on other cars, they had 1 of them come work on my car since I was the only one waiting at the shop. In and out in under an hour. Great place. read more

Rhyan molina got an excellent salesman to buy 2 new tires to pick up later on today. excellent service how to block and they're having free food and drinks outside this location. Come on down and get your tires free food and free drink read more

Like John G. have been coming here for years for everything ranging from an oil change to AC problems. Admittedly a family friend, but David will always take care of you, won't rip you off, and he and his crew know what they're doing. If you're getting an oil change, it's convenient because you can head on over to Carl's Jr. next door and eat while you wait =) read more

The service here is great. David is very sweet and helpful. We always come here for our oil changes and car issues. Oil changes take about 30min, but they are usually done before then. We trust this shop with our cars. We had an issue with one of our cars. We had to get our motor replaced, our car is now working better than it originally had been! It's hard to find a place where you can get great and quick service. As well as finding a trustworthy shop. So far this place has been the best. I would recommend going here! David is the best! read more

Stay away from here! They charge $40 for diagnostic which they say they'll apply to work done, but the problem is they jack up the price 40% or more compared to other mechanics so you're getting ripped off! Also when they do bad jobs and you take it back they don't take responsibility and blame it on something else and will charge you for more work that should've done right from beginning! You have been warned! read more

Great service from Sir David and Sir Ted, this place got a one up from Mr. Richard Quick(firestone upland) for the place I should take my beloved car too after we moved.. I must say I was not disappointed, 10 minutes from the house and always top notch service from the ladies and gents of firestone read more

Firestone - Tires Near Me - Rowland Heights, California

The parents always come here to get their car tuned and fixed. If you can win over my folks, that says a lot! Came here for my very first time to get a wheel patched up. Service was quick and David was super nice. Reminds me of a kind Asian dad. Anyhow, I noticed some people complained about the price in their reviews. Everyone wants $$$$$ work and pay $ for it. Drives me nuts!!! Take an Econ class, that's not how it works. Also, prices are posted in the waiting area upon entry. These folks did excellent work and I feel the amt I paid is justified for the precious cargo (aka the people in my life) I drive around. read more

Puente Hills Automotive is great. I started going there when it was on approved list for a company car I had and have now taken my personal car there for around five years. David, the owner is extremely honest. I once thought I needed power window repairs which would have been close to 500 dollars and David looked at it and saw I just had missed an adjustment on the window control buttons. No charge. I have had a number of repairs and routine maintenance jobs done and have been greatly satisfied. I think any negative reviews are based on unrealistic expectations, or something similar. I absolutely trust that what ever they tell me I need, is true and that they will charge a decent price for an excellent job. read more

I came her few weeks ago to change my sister's car tires. The service was great I love using the discounts I got some sort of credit card and works good for to lower the prices. It took i little longer for the card to be done but all good. very happy!! read more

The best firestone in business! I have been coming here consistently for 3 years (oil changes, tire repair, brake service, and transmission flush), and they never fail to exceed my expectations. As previously noted in other reviews, David is amazing! He is such a sweet man that always welcomes his customers with a sweet smile. Even when I first started going here after I moved, he remembered me each time and greeted me by name as I walked in. (He even remembered me when I called in!) Anyways, the other workers are also great! They are SPEEDY and will even check extra maintenance issues for you. I find their prices very affordable, especially with the coupons available online. Keep up the good work! read more

Came here since my regular auto repair was closed. Car was making squeaking sound and i hear metal scraping when i turn the wheel at a certain angle. Was hearing it towards the left front wheel. I asked how much the inspection would be and guy said $40 and that can go towards the repairs if they find something. So i agreed. Guy told me that the left front wheel had a nail and to patch is $30 and the rear brakes needs pads quoted me $130. Also said the rotors need to be serviced and that was additional $45. I opt out of getting my brakes fixed since that one i was already going to my regular mechanic for. I told the guy to just do the tire. Little did i know they charged me the additional $30 on top of the $40 after the repair was done. When i told him i thought that the $40 can go towards the repair and i was willing to pay the $40 only for the patch up, guy said that he told me that $40 would have been towards the brakes(don't say you told me that when that was not actually mentioned, all you said in the beginning that it would go towards repairs) should have told me that it was not included and would be an additional $30....... never again....... read more

David is very nice! he and his team are accommodating to our schedules, and he has great competitive prices!!

David is an honest guy so I'm going to say anything bad about him. He does great work and does it at a reasonable price. However, there are some things that are on the higher price for what they are. When I wanted to change tires, his price was much higher than Costco's. The battery he quoted me for is also much higher than I could find at Pep Boys. There are also other things, like some moderate work done that my wife's vehicle required, that was cheaper at the Infiniti dealer than at David's shop. If you want to get something big done, I would suggest getting a price quote from David and then shop around to see who has the best deal. read more

TRUST the 1 star reviews! STAY AWAY! I don't understand the 5 stars that has been given to this spot. I need to warn every one of you who goes here, THEY WILL TRY AND RIP YOU OFF. I have gone here a couple of times for their early bird special oil change.... 1st time I went, the man behind the counter was an elderly Mexican man that just did the oil change and that was it. This made me go back a few more times but I never saw him again. The next couple of times I went there was an elderly Asian man who (I'm not over exaggerating) immediately began finding reasons to charge me extra for my oil change. Saying something about my filter wasn't the right one for the special given on the oil change or some nonsense. Which I knew not to be true since I had just gotten an oil change there without any of his "reasons" brought up the 1st time (and from knowing my car FYI / Know your car ladies). I regrettably brushed this off as a bad mix up and went back for my 3rd and final time. This time he (the same elderly Asian man) said my coolant was leaking and it needed to be changed immediately. When I asked how he knew this (there wasn't any previous leakage that I had noticed) he showed me some random stain under the hood and said this was how. I unfortunately believed him. Thankfully because I didn't personally know when to know there is a coolant leak I declined his $300 offer to fix it then and there and took it home to further investigate. THANKFULLY I DID THIS. After going online and seeing how to check yourself for a coolant leak (leave a cardboard under your car over night, any stains mean there's a leak for sure) and also asking a mechanic friend of mine, I found out that I was being screwed over BIG TIME (No stains of course after my cardboard test btw). Finally, the last story I have is my fault. I had recommended this spot to my sister in the beginning when I had 1st went there and forgot to update her on my fallout with this place. She went and unfortunately was told the same nonsense about her coolant AND air filter. She ended up forking up about 200 bucks on her car on top of her oil change she initially went for. coincidence? if you're intelligent you'll know it's not. IF that's not reason enough to stay away from this place then good luck. Maybe it's just the "gentleman" behind the counter I've been dealing with and not the actual place and other workers, but I'm here to tell you it's a shady spot. STAY AWAY. read more