Thanks for coming out ASAP, Andrew was knowledgeable and gave us all the details on…read moretesting/diagnostics. He got the part and fixed it one the spot. Would highly recommend this company and Andrew and will definitely call them back again in the future! A+++

Have been using keystone for many years, and they have not let me down once. Saved me getting a…read morewhole new furnace for they found a motor in stock. Bet most place would just say " U need a new one". I will keep using them till I move out of area or to a place where I dont have to worry about it.

My wife and I swear by these guys. We have a 1950s era home with the original in floor radiant…read moreheating and new state of the art boilers and controls. Building Waters keeps it run-ing shipshape. Additionally, we purchased a "split" hvac unit from them which they installed and maintain. We've found them to be prompt, responsive, respectful of our home, and fair in their pricing. Highly recommended.

I usually don't post much but when a company is this good I should let everyone know. Building…read morewaters and the company they affiliate with have to say Evan And Johnathan stand up work and my first call in this line of work is the honesty of the company. I'm not a plumber and I know this can be costly , they where honest straight forward , knowledgeable, and tolerated my dog. Thanks and great to have companies like this so close to home. Hope the boss reads this! Thanks again. Dan

We had a central air conditioning unit installed and the experience was great!!…read moreWe love our new central air. The team was very helpful with questions I had. Ashton was also extremely supportive and helpful. Great service and I would highly recommend them. The value was good as well.

I set up an appointment with this company for my shop units. I was use to going to Stop Heating &…read moreCooling and was told they had bought them out. I explained that I had an air conditioner/hearting unit that needed help. I explained that the unit was smelling of vinegar and moldy smell. I explained that the unit was cooling but that it was extremely hot to the touch outside. I was told that it was most likely a valve that was plugged and that they could come out and fix that and clean the unit. I set up my appointment for 3:00. The next day I called and asked if I could have both units cleaned so I would be set for winter. I again explained that these were hear and air units AND gave them the name of the unit I had in my shop. I was told they could do that. They did ask if they could back the appointment up to 1:30 and I agreed. On that day I get a call at 11:50 that Mr. Michael Gaughan is on their way. I race over there and open up my shop. I am waiting for 20 minutes so I call to make sure they did not come early and leave. The person on the phone tells me they are still on their way. Ten minutes later I get a call from Mr. Gaughan from his vehicle asking me if I am there even though he parked right in front of the shop and could clearly see me inside the building. He walked in and I proceeded to show him where the units where and what was happening. He cut off my sentence by wanting to see where they were in back. We walked around the building and he looks at the one unit and asks me if the unit is working and I said yes, but it is running really hot. I told him that the company thought it was something plugged. He then asks me if water comes out of the unit. I said I did not know for sure because se there has been no water coming out of it. He then asks me why I would think water would be coming out and I said because the condensation has to go somewhere and its clearly standing water inside. He then asks me where the water is. And I have no idea what he is talking about. And he said well the water to hook up a hose. And I said, we do not have water back here. It is in front of the building. Is this so you can clean the unit or what because your company never said anything about this. So he then starts walking the opposite way of where we came in. Not to look at the other unit but just walks away from me. I ask him what he is doing and that there are no water outlets over there. He proceeds to tell me that he is nosy and he just likes to nose around and see what's going on. I tell him that where the trash is and it's easier to get back the way we came. On the way back I show him where the water hoses are and he complains that his hose may not go back that far. Back in the shop, he then turns to me and asks me what he wants me to do? Does he want me to take the unit out? Does he want me to take all the insulation out? How the heck do I know? I called his company and they told me they would clean the unit and fix the draining issue. They never asked me any questions. So finally I ask him if he has ever seen a unit like this. And he tells me he only works on big units and split units. I ask him if he knows what to do because if he is not comfortable doing this I cannot afford to have him mess it up and need a new unit. And he still has never even looked at the other unit. So then He starts complaining about how he would have to do this and I have now lost confidence in this guy. So I call his company back and tell them that this guy is not sure how to proceed and could you talk to him. I am now in business mode voice stating that I told you everything when I made the appointment and now I have someone who I am worried is going to screw things up worse. So I give Mr. Gaughan my phone and they discuss it. He hands the phone back to me and the they tell me that he knows what to do and it will be okay. I again reiterate that if he does not feel confident doing this I cannot afford to buy another AC. So I get off the phone and say you are good to go. But by that time Mr. Gaughan has developed an attitude. He takes two steps and gives me the stink eye. Takes two more steps and gives me the stink eye. He then takes out the filter to the AC which is clean and then shoves it back into the unit. He tries to pull the front plate off of the unit and cannot and clearly does not know what he is doing. I then say to him; I do not understand what is the attitude here. Look, if I am not confident in my job, I let the client know so they do not walk out unhappy. Do you feel comfortable in what you are doing? He turns to me glaring. I am looking back at me and he starts walking past the door and takes two steps and says angrily Competent and then walks some more and says competent. And I say back to him, I have no idea what is going on here or what you mean by this. He then walks around his truck and stands there doing nothing and then he walks over to the other side

I am extremely disappointed with Heating and Cooling Solutions and would not recommend them based…read moreon my experience. In December 2025, I purchased a new furnace and condensation pump from this company for over $4,000. Just a short time later, the condensation pump stopped pumping water properly. I contacted Heating and Cooling Solutions, and they sent a technician to my home. The technician determined that the plastic drain tube they had originally installed was too long. They simply cut the tube shorter to correct the problem. Despite this being an issue with their original installation, I was charged a $129 service call fee plus an additional $150 for approximately 15 minutes of work. I called the owner, Todd, to ask why this repair wasn't covered under the warranty, especially since the condensation pump had just been installed by their company. Instead of standing behind their work, I was told that I should have been performing "preventive maintenance." I find it unacceptable to be charged nearly $300 to correct what appears to have been an installation issue. A company that installs equipment should stand behind its workmanship, especially on a recently installed system. Instead, I was left feeling like my concerns were dismissed and that I was being charged for their mistake. This experience has left me completely disappointed. I expected much better customer service and integrity after spending thousands of dollars with this company. Unfortunately, I feel these business practices are unfair, and I will not be using or reccomending Heating and Cooling Solutions again.

Great work on my upstairs attic furnace. I was not happy they wore there wet boots up my beige…read morecolor carpet. This was the only estimate got. They was fast, on time and cleaned up well.

I had them come out and install a new central air unit and a furnace in my house they were very…read moreprofessional and courteous and punctual the even cleaned up their their mess and made my house spotless after they were done and explained everything to me to make sure I was understood everything that they did I would recommend them to anybody thank you again Keith v

I called the office at 9:30 after they ghosted me at 9:00. I was told they were packing their gear…read moreand on their way. They showed up at 11 a.m. - two hours late (after the office lied about their arrival time). They were unprofessionally and sloppy dressed, stuck like cigarettes, and didn't introduce themselves. They just said, "Where's the furnace?" When I remarked they were late, they said they were at another house, contradicting the office admin report at 9:30 a.m. No Work Order. No IDs. No Identification on their truck. They didn't come in ready to work - no flashlight or tools. They opened my bedroom door (accidentally) when pushing the furnace room door aside. They complained that the unit to remove was "too big." Never worked in a mobile home(?). They walked out to their truck - and drove away after sitting in there for 50 minutes. They gave their boss some BS so they didn't have to do the job. When I called their office, I asked to speak to the receptionist's manager, who told me the BS story relayed by "my guys" and said, "This isn't going to go anywhere."

Wow what an amazing crew. I was totally freaking out when the furnace quit in the middle of winter…read more However every person I dealt with was so amazingly helpful. At least five stars and highly recommend.

During this heat wave they were able to service my AC swiftly and the gentlemen were professional…read moreand courteous. Highly recommend this company. Fair pricing, also.

A local business whose prices and services are excellent. I advise you to check with them first…read morebefore contacting other companies.

I had the team of Mike and Cobey here to take care of some issues found during an inspection by the…read morestate-sponsored energy assistance program. Problems were small gas piping leaks at furnace and clothes dryer, as well as upgrading the vent piping from the water heater. The guys were very friendly and did good work. They took before and after pictures of everything, and replaced the furnace filter with a higher-quality one. I'm surprised at the couple of bad reviews here. I even went to the Better Business Bureau site to see if there were any bad reviews or official complaints, and couldn't find anything. I like these guys.

We needed our dryer vent cleaned...BAD!! Lowe's was super responsive, price was fair and they came…read moreout quickly. We thought about trying to do it ourselves with a blower but so glad we had them come out because we had a birds nest in our vent for a long time - huge fire hazard. Thank goodness we had a smart dryer that stopped working because of the clog. It would've been super cool if they were able to put on a cover/cage so the birds didn't come back again because we don't have a ladder that's tall enough. Obviously outside of their scope but might be something to consider for an extra price.

José arrived on time -- even called ahead to give me a 30 min heads up -- and he did an amazing job…read moreat cleaning all the air ducts and dryer vents at our home. He even discovered a place where the dryer vent to the outside of the house had come apart and repaired it at no extra charge. Very nice too! Def will use Lowe's Duct Cleaning again!