Just had Joe come out and hook me up on short notice, he went above and beyond even though I had my…read moreown unit and met me at the home improvement store to pick up my unit. The install was quick and painless, the workmanship is top notch as well with everything being hard plumbed, even though they had to drain my old one the whole install took around 90 min. Cannot recommend Joe and his crew enough, I'm more than pleased.

I've used Premier for several water heater replacements (for our home and rentals as well). Always…read moreresponsive, fair priced and, most important, quality workmanship. Joe is my 'go to' contractor for water heaters.

Originally booked an appointment for Tuesday evening, 6-10pm. Was communicated to that their…read moretechnician was at a job that's taking longer than expected. Rescheduled for 12-4 the next day. No problem. Was then called by their dispatcher at 1:30 saying their technician was 30-45 min out. After 2 hours I called back wondering where our technician was and was informed he was 12 minutes out. A call in that 2 hours we were waiting would have gone a long way to a 5 star rating. Our technician Kevin, deserves 5 stars. His service was excellent! Took care of our drain and was extremely professional.

Replace gasket under sink. Replaced entire drain fixture.. plus pipe drain from garbage disposal…read more Bit pricey but trustworthy.

We scheduled routine inspection on our air conditioner. Southport added refrigerant and 3 days…read morelater our unit stopped working. Southport tried convincing me to buy new unit. This went on for days until I had a different company come out for a second opinion. The new company found that the Southport tech left the service cap off after adding refrigerant so it all leaked out!!! Southport had 3 different techs come before we got the second opinion....either it is gross incompetence or a scam!!!! You decide. I cant believe the level that they went to to try and get me to buy new unit when mine is only ten years old and worked fine until Southport came for the routine inspection. Thanks to the second opinion I have a perfectly working unit again.

Excellent and efficient sales process and quality products that were installed quickly and…read moreefficiently.

Can't rate any lower, this guy put my furnace in Backwords...actually side ways! I had to pay a…read moreReal professional 6 grand to fix it. He then started a fight so he did not fix it, and blamed it on me.complete incompetence. Buyer beware

I used Top Tier Mechanical for my HVAC needs in June 2024. I had a new AC unit installed with a new…read morecoil and line set. During the installation, the line set was damaged, property was damaged and things left a mess. He attempted to give me a 2 foot piece of drop ceiling track when what was damaged was a 4 foot section, deeming this section useless. No attempt to replace the 2 damaged ceiling tiles. On top of the damage, the unit never worked properly. I've tried multiple times to have the company rectify the situation as everything is under warranty. It was never rectified last year and as of this year, the company came out and attempted to fix the issue and it did not work. I had a friend, that's works for a HVAC company, come over and check the numbers with his meter. He did not perform any work at all on the system, simply read the number to let me know that the reading wasn't within normal range. Chris, the owner of the company, told me that he was going to warranty my coil and replace it. He has made multiple lies to me with different dates and times he come out. I made sure to set aside time from work to be able to be here for him. He doesn't show up and completely stopped responding all together. I filed a complaint with the Department of Agriculture, Trade and Consumer Protection. They have reached out on my behalf and he lied to them stating information that goes against the proof I have in all of the text messages. I have all the paper trail going all the way back to June 2024 when the install happened. It's all been through text messages and I have screenshots of everything. I'm currently without a working AC unit and had to borrow window units to get by in this heat. As of now, I am out a lot of money. I have since had an HVAC company come out and take a look at my system. I was informed, and have pictures, that the coil in my system isn't the right coil. I paid for a 2.5 ton coil and received a 1.5 ton coil. This was verified via serial number. On top of the coil being wrong size, it was improperly installed without the right size pan under it causing a major airflow issue. I have pictures of this as well. When looking into the warranty, he never registered the coil only the condenser, meaning that it is not under warranty. Regardless, it was the wrong size and I had to buy the proper coil for my unit. After having these issues I looked deeper into the company and the owner has been sued numerous times under his personal name, Top Tier Mechanical and his previous company name of Fresh Air Mechanical. It is a long list of small claims and fraud cases. It's all public knowledge, so do yourself a favor and stay far away from this company. If you do not believe me, search for yourself on the Wisconsin CCAP webpage. Thank you and I hope I saved you a long list of problems and headache.

I have used Clear Flo Plumbing twice in the past five years. The first time, Bryan arrived the same…read moreafternoon I called, right after the water heater stopped working. He replaced a heating element and the charge was extremely reasonable. I was so impressed that with his promptness, work, and price that I made a note to use him exclusively, This week the water heater stopped working again. It is 15 years old and the life expectancy of water heaters is 10-15 years, so I thought I would have to replace it. I went to Home Depot which referred me to a service company 300 miles away. They said an electrical permit and an electrician would be required -- true, if it is a NEW installation. The extra $450 made me balk. I decide to call Clear Flo again, figuring there was always a chance that it might be something that could be repaired. Bryan made an appointment, called to say he would be a few minutes late. When he arrived, he immediately checked the circuit breaker (my first guess, too), then removed a small panel on the water heater, pushed a red button, and the problem was solved. Total charge: $0. Fantastic. I only wish I had more problems for him to solve

Was referred to Brian by my regular guy when they couldn't take on an urgent toilet replacement. I…read morereached Brian right away and he squeezed us in between 2 other jobs. He's a good communicator, arrived on time, and made a worrisome project go away quickly. Fair prices and easy to work with.

I called at 8 am because I didn't have any hot water. While I was still on the phone and they were…read moretelling me that I would get a call back to schedule a service call, I had another call come in from First Call telling me that someone would be here within 2 hours. Less than 2 hours later, a wonderful, friendly, knowledgeable, and professional tech arrived. He found the problem and fixed it. He then did a complete inspection of the plumbing in both units of my duplex. Wow. Service like this is simply outstanding.

I had to have a new furnace installed and it was under a home warranty program that I had and…read morewasn't really 100% confident with the choices that the warranty program suggested that I reach out to. Turns out that first call heating has a stellar crew and I am extremely happy with the work they did and the patience they had with my concerns. I haven't had to deal with new furnaces for a long time so they definitely did a good job on that. I don't know how they price compared to other shops because that's not something that you can really just look up or call and ask. After having a brief conversation with the owner on one of the issues I was facing concerning the warranty company he took the time to really break it down for me as to how they work and that my warranty company was the one that he chose to stay with. Over the years, he used to have a few others, but apparently they did not serve the customer very well (and them). I had a Lennox Elite installed and it's definitely a nice furnace...I just hope that it outlast the other brands out there. The warranty on parts and labor seem to be pretty comprehensive. What is also nice to know is that with first call heating and cooling, they have a very nice 100% satisfaction guarantee for the first year. The way that it was explained to me was if anything goes wrong at all, I don't pay a dime and they come out and fix the issue should there be one. I'll wrap this up by saying that when the crew comes out to your house to do an install, they are extremely polite, kind and very conscientious of what they're doing. I would highly recommend first call heating and cooling without a doubt.

My wife and I swear by these guys. We have a 1950s era home with the original in floor radiant…read moreheating and new state of the art boilers and controls. Building Waters keeps it run-ing shipshape. Additionally, we purchased a "split" hvac unit from them which they installed and maintain. We've found them to be prompt, responsive, respectful of our home, and fair in their pricing. Highly recommended.

I usually don't post much but when a company is this good I should let everyone know. Building…read morewaters and the company they affiliate with have to say Evan And Johnathan stand up work and my first call in this line of work is the honesty of the company. I'm not a plumber and I know this can be costly , they where honest straight forward , knowledgeable, and tolerated my dog. Thanks and great to have companies like this so close to home. Hope the boss reads this! Thanks again. Dan

Repair of a leaky chrome P-trap under the sink with corrosion at the fittings, did a great job and…read morewas quickly replaced and we're back up and running within an hour

Handy, convenient, polite Not cheap but apparently going…read morerates for minor plumbing are outrageous all around. They made time for me the next day and handled it well.

Needed a new furnace, Omer came the same day and explain the process in detail. He came back the…read moresame week to take measurements and was able to install the new unite a few days later. Omer worked hard for a couple of days, installed the furnace and cleaned after himself. Took care of the paperwork and warranty for us. Great service at an affordable price. Will work with Omer again.

We had some issues going on with our 14 year-old furnace. I immediately looked at the reviews from…read moreO&W heating and cooling. And I was very impressed by all the reviews all five stars. So I thought we would give them a try. Excellent service! He arrived on time and showed me everything that was wrong. Turns out all it needed was a cleaning of some wires and a condensation tube was completely frozen which he took care of immediately. He also took the time to discuss with me of something that needed to be done in the future regarding our unit. Omer was extremely trustworthy and honest! Also the price was extremely reasonable!!! My husband and I were extremely happy with this company and will definitely use them in the future as you should too.

Benwa Development Group did an unbeatable job on our project. Not only did they communicate clearly…read morethroughout the process, but they offered their expertise for any we questions we had. We are already planning to use them for future projects. We can't recommend them enough! Sankalp and Oscar were fantastic!

From the owner: We believe in honest work, transparent communication, and building futures one project at a time…read more From remodeling and repairs, we bring your vision to life. Contact us for your project needs.