I'm a newer patient but I'm so glad that I switched to them! Everyone there is so kind, the office…read moreis incredibly clean and sanitary, and the prices, even without insurance, is not bad at all!

Go to this dental office if you want your insurance benefits maxed out and a surprise bill showing…read moreup in your mailbox later. They openly admit they do not verify EOBs because it's considered a "courtesy service," yet they have no problem upselling unnecessary treatments like nitrous oxide for children -- knowing it may not be covered by insurance and isn't always medically necessary. This office caused me so much stress that I transferred my child to another dentist for a second opinion. Turns out only 1 of the 3 molars they claimed needed treatment actually needed work. That alone says enough. SCAMMERS ! Oh and they don't tell you the charges until arrival. I've received 3 different charges for one tooth and a surprise text for a balance owed. Contacted Human Resources to have the 216.00 charge removed after paying $130 and having Aetna insurance. The wait to tell you the charges part of the strategy & then they have you sign the estimate to throw in your face that you signed it. Organized CRIME, on to the BBB for my next review on them... The front desk staff were nonchalant and unhelpful throughout the process, and management seemed more focused on swiping cards than properly running the office or helping patients understand charges and treatment plans. I guess those fancy decorations and showroom-style furniture have to get paid for somehow. . Don't waste your time here it's all about the money and charges. They will use up your insurance just on fees and up sales, and also have you to pay out of pocket. Wish I could leave 0 stars. And honestly, some of these Google reviews feel way too scripted to be believable.

This place is the worst. They tell you that your kids need a ton of work that they actually don't…read moreneed. They are money hungry and Dr. Nia the wife is disrespectful and doesn't know how to work with kids. She was very unprofessional and rude while my son was crying. Do not take your kids here.

This dentist in my opinion is the best children's dentist in the united states and as a result is a…read moremust add on my list of best dentists in the US. If you are in the Atlanta area and are considering making an appointment for your child to see Dr. Nancy Kil, do yourself a favor and make that appointment today.

The worst experience ever! The scheduling system is completely ridiculous. The staff at the…read moreDuluth office don't care and are indifferent. The dentist doesn't greet or meet the parents. I don't think there is a dentist! I think unqualified office staff perform all procedures. BEWARE, and don't trust this dentist.

I took my 9 year old son to see Dr. Millkey today for the first time. It could not have been a…read morebetter experience. The staff is so friendly and helpful. When we arrived, they had run my insurance and they gave me a printed detailed list of all costs for a basic first exam, X-rays and cleaning, including what was covered by my insurance, before I even thought to ask. The hygentist was wonderful and very patient with my son. He was a little anxious and she did a great job of calming him down. I was also really impressed with Dr. Millkey. She had to give me bad news about a severe cavity in one of my son's permanent teeth. But she explained the options clearly - even suggesting we get a quote from our oral surgeon in case it might save us money. She has a wonderful bedside manner, saving the bad news for me alone while my son was distracted picking out a small toy with one of her staff members. I don't know how I lucked into such a wonderful practice that also accepts our dental insurance!n

Amazing! Dr. Millkey and her staff are beyond amazing. 5 stars does not do justice to this…read morepractice. I started taking my son to Millkey way when he was 2. It took me a while to find a pediatric dentist that was suitable because when it comes to my baby nothing is ever good enough (lol). I walked into Millkey way and was transported to this fantastical galactic space which took me back to my childhood. The staff at the front desk addressed my son by name. I wondered how they knew then realized we were the only ones in the office. It took me a moment to realize hey, they did not overbook because no one else was scheduled with us. There was no wait time. The dental hygienist took us to the back and got to cleaning my son's tiny teeth . My baby was so comfortable that he layed there, no fuss which I was so thankful for because it put me at ease. Dr. Millkey did her exam after the cleaning. She has such a warm spirit and calm energy. She patiently answered all my questions and when I had no more she gave me a ton of information and pointed out something I had never noticed, my son has and under bite and cross bite. She advised me to wean him off the pacifier to help with those issues. During the 2nd visit x-rays were taken and Dr. Millkey allowed me to view them and take photos. I was so pleased and thankful. I actually saw the permanent teeth in the gums hanging around waiting to descend. I can't say enough about Millkey Way Pediatrics. Friendly staff and amazing Doctor.

I cannot recommend this dental practice. My first visit was a cleaning, and everything was fine…read moreuntil Dr. Kearns came back and told me I had three cavities. This was surprising to me as I have been receiving dental care every 6 months for my whole life and haven't had a cavity in 10+ years. My prior dentist was in my hometown and someone I had been going to since childhood and was very familiar with my teeth. Because we had a good relationship with this dentist, my mom even asked them what they thought and they warned that I should get a second opinion. However, I was scared of having cavities, so went ahead with the fillings on Dr. Kearns recommendation ($400+ out of pocket for a college student). I was also told to buy an expensive specialty toothpaste in the office that retailed for half the price on Amazon. Over the next several months, I had horrific, constant dental pain where the fillings were. I couldn't eat anything on one side of my mouth for months. After about two weeks of pain, I went in for a revision, which did not help. Only now 6 months later I am starting to be able to eat on the other side of my mouth. I should note that I had no dental pain in this region before despite the diagnosis of three cavities. I should have switched after this, but had scheduled a 6 month cleaning immediately after my first appointment which crept up on me, so decided to just go in and do the cleaning. When I arrived, the front desk told me I had a balance of $170 that they were about to send to collections. I had not received a single text, email, or physical mail notifying me of my balance. I was able to pay this balance, but knowing that they were happy to send this to collections and potentially impact my credit score without any notification is a disgrace. The cleaning itself was fine, but my hygienist told me Dr. Kearns was very busy and when she came to check me out she barely spoke a word to me, only rattling off dental jargon to the hygienist. I will not be returning to Intown Dental Center. I have never had anxiety related to the dentist until now. The poor bedside manner, weaponization of authority to overprescribe procedures/sell you things you don't need, shoddy fillings, and lack of billing transparency all made this a horrible experience.

Horrible front office!!! Called 3x to schedule an appointment answered and then they hung up. Put…read moreme on hold 2x and I waited. When they answered and I said hello....they hung up. This happened multiple times in a matter of minutes. Do yourself a favor and take your business elsewhere. Get a front office that isn't belligerent and is actually trying to get patients!!! Just amazingly crappy.

Great office! Everyone is extremely helpful and friendly. My hygienist Bonnie was excellent and on…read moretime. Highly recommend!

I have come here twice with my toddler and it has been a great experience both times. Check in was…read morequick and easy and staff at the front desk are very sweet and helpful. They have a nice clean waiting room with seating and a little area with toys and books. We only had to wait a few minutes before we were taken back. They made my daughter feel comfortable and sang to her and talked to her while doing routine cleaning and checkup. The dental hygienist was so sweet and did such a great job with my daughter. The dentist came by a few minutes later and explained everything so well to me and answered any questions I had. She was also very kind to my daughter, even though my daughter was scared and cried. They gave my daughter a goodie bag before we left which she really enjoyed. Very happy with the experience and will be back again!

My kids have been seeing Dr. Angie for 3 years and she's been wonderful. The office has always be…read morefriendly and helpful. And their referrals for orthodontics was great and matched our insurance needs.

Original team was great. Unfortunately now under new ownership/management. The lack of a timely…read moreresponse to my inquiry about membership and associated benefits has lead me to cancel my membership. Requests via phone and email to cancel membership not returned after numerous attempts. At this point, no response is required. I will seek to cancel directly via my CC company.

I didn't get past the front desk. They have sold as of last year and the new group needs a little…read morebedside ability compared to the original owner and Dr. Cody! We miss Dr. Cody!