10/10! Wow! What an experience! We just recently moved to the area and numerous people suggested…read moreDr. Shoemaker from a Kennesaw Moms FB page so I scheduled an appointment for my child. The initial phone call was very simple and I was able to schedule an appointment for an initial visit and cleaning and they also emailed the documents to complete prior to my visit so that I could be prepared beforehand. When we arrived, there was plenty of parking available outside. We were greeted by a friendly woman at the front desk and were able to quickly check-in and hang over our paperwork. The kids were able to play with the toys and they lit up once they saw the gaming space (one tv had Minecraft and the other had a Super Mario game.) Every single dental assistant and hygienist was VERY friendly and just so sweet and welcoming. They were so kind to my 3 year old daughter who joined me for the appointment and even included her (she has never been to a dentist just yet). Dr. Shoemaker is awesome! So bubbly and friendly, he came in and greeted us, started chatting with my son and instantly made him feel comfortable. We never once felt rushed or out of place. It was very warm and happy experience for both of my kiddos! My son's cleaning and exam was successful, then they allowed both kids to pick out a prize and even gave them balloons. They were ecstatic! Check-out was very simple and I was able to schedule our next appointments. They provide both text reminder and email reminder about appointments. Absolutely recommend 10/10. What a wonderful dentist office!

The staff and Dr. Shoemaker were so wonderful. They immediately put my 3 year old at ease and he…read morestill talks about how much he loved his dental visit!

Terrible customer service. The dentist didn't wear gloves. Inappropriately kissed my daughter on…read morethe head. I could not give a lower rating.

I experienced the most unprofessional behavior at my daughter's appointment. I had to pull my…read moredaughter out the chair mid service. I would never trust them with my child again.

INCREDIBLE INCREDIBLE doctors and staff. They actually care about your child and want to make them…read morefeel as safe and comfortable as possible.

We actually enjoy going to the dentist! Every person in this office is so kind and welcoming. Dr…read more Lulu makes it so fun for my little one. He warms up to her so quickly because she turns everything into a game and she is so sweet to him. She is very attentive and caring. The way she speaks to us, keeps track of little details of our family and relates to us is just a little bit of what sets her apart from the rest. There are lots of toys for the kids to play with, a TV mounted to the ceiling for the kids to watch their favorite show during the brushing. She makes herself seem more as a friend than as a dentist and we all leave each visit happy!

This place always smells like urine and poop. First I thought it was because somebody left a…read morediaper in a trash can but it is every single time. I don't think they actually have a cleaning service. The staff are very rude and the dentist and hygienists are not very accommodating to autistic children. They get very impatient. My child is very sensitive to smell and I thought we were gonna get sick from how bad the whole place smells. Aren't dentists offices supposed to be sterile. Why would it smell so bad if they have someone cleaning. We won't be going back unless this address. I have repeatedly brought the smell issue up to everyone and they just ignore it. How do you work at a place that smells that bad? I am still not sure of the type of care received. They wouldn't repeat what they were saying and I am deaf in one ear.

This place is great! They really, really care about the kids' teeth. His previous dentist just…read more"gave up" on his teeth and referred me to DFC. His teeth are in better shape.

Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.

My first time. Thank God for a real dental practice. Lovely new clean professional office. Nice…read morefront desk gal. My appt was at 2:00p. Hygienists took me at 2:05p. Amy was pleasant, thorough and informative with suggestions and options for future treatments. I met with Dr. Miller who gave me a complete checkup and suggestions. Very pleasant. I know I can trust him. My insurance covered my cleaning 100%. By the time I was leaving The insurance gal had already researched my plan and any cost to me for what I needed done. I was covered 100%. They didn't try to rip me off. She was extremely knowledgeable. What a relief to have found an honest professional dental practice. I immediately called my girlfriend and told her this is where you want to make an appointment. I'm so happy the journey to find a reputable dentist is over. Thank you!

Excellent dentist. Beautiful, clean office. Friendly and knowledgeable office staff, hygienists and…read moredentist. Very happy.

We absolutely love this practice. We moved up here three years ago and after trying two different…read morepractices we started to get discouraged. Thankfully someone referred us to this practice and we could not be more pleased! The staff is amazing and super caring and Dr. Park is so gentle and straightforward.

Office staff is difficult to deal with. I was shopping for dental plans and called to ask which…read morethey accepted so I could use it there. They don't know. I asked how that could be possible as they are the ones that determine which they accept. Short story - No help, I was given only some company names. My estimate for a procedure was given verbally rather than listing services. The default when you're leaving your appointment is they tell you what date and time the next one is verbally, as though someone is going to remember it six months from now. You have to ask for it in writing which just comes off as cheap. How much does it cost to give a card telling me when to come back and give you money again? If you don't have insurance, they don't seem to want your business.

Dr. Galloway and her entire team was professional, caring and knowledgeable. I plan to have her and…read moreteam install an implant. In addition she made me feel like a person not just a customer that she was going to make a lot of money off. I would recommend her to anyone! Good job! Having excellent staff is not simple and reflects the boss.

On point! All the time! Little or no wait time in waiting…read moreroom. Friendly staff. Clean atmosphere. Leah the dental hygienist is very friendly and professional. She does thorough work and cleans my teeth to perfection! Dr. Gray is friendly and asks questions and is very concise in his examination. Wonderful experience all the way around!

Great first visit, easy booking. Friendly, efficient, and informative. Stacy, Marie, and Dr Grey…read morewere all wonderful to meet and took great care in their treatment. Clear plan to proceed and clear costs presented for future procedures.

I've been with Kennesaw Dental for over 10 yrs now. All of the staff is great!!…read more There have been times where I needed emergency dental treatment and they fit me in right away. Now my whole family uses them.

Just a follow up. After being followed to my vehicle and cussed at by the receptionist because I…read morewanted to use my insurance instead of paying cash outright, I found an outstanding dentist locally. I was able to use my insurance as well so my actual out of pocket was just over $100. While at Kennesaw Mountain they told me I needed two crowns for the two root canals I had done at the Endo. The Endo recommended a crown and a filling, (one tooth was cracked), Kennesaw Mountain Dental Associates told me I actually needed two crowns to the tune of almost $3,000. Come to find out I didn't actually need two crowns. The recommendation from the Endo was correct, all I needed was a crown and a filling this is after both dentists at my new dentist looked at the root canals done by my Endo. So in addition to being rude and lazy, they are also trying to over charge by pushing unnecessary dental procedures. Be very careful if you visit Kennesaw Mountain Dental Associates. Make sure you reach out to your insurer prior to your visit and check your coverage or they may try what they tried with me and tell you that you don't have coverage. Also if they recommend a procedure don't hesitate to hit pause, take few days and get a second opinion. It could save you thousands of dollars.

What a lousy facility. They completely changed the staff and Drs FOR THE WORST. I got to my…read morescheduled appointment at 2:30p. They told me I was late and that my appointment was for 2. Said they couldn't see me. NOPE! I was on time. I looked at the message from the office via text reminding me of my 2:30p Appointment on June 3rd. Despite then realizing that the appointment was indeed for the time in which I showed up for it, they still saw everyone else that can got their appointments and refused to clean my teeth. No apology until another lady behind the desk noted my frustration and tried to help. Evelyn was the waste at the front desk. It was she who said I was late and it was past the grace period. Honestly for a moment I did a double take as it seemed I was NPT IN THE USA. SAD

Please do not do any care at Greater Expressions! They overcharge for services and up cost all…read morethese services you DONT need but will keep their salaries HIGH. Corporation greed at their best. Switched dentist I haven't have a cavity or needed work in years. No bill from dentist since. Great expressions took thousands from me for "replacement work" not needed. I've also been waiting for 2 years for a refund for having two dental insurance. Do you think I had any money refunded? Nope they pocketed it. Corporation to file a complaint?? They stopped taking customer complaints bc complaints were too much! Worst interaction with a dentist office ever. RUN