Requested service on my furnace which was leaking and had no heat or hot water. Was told they…read morecouldn't come out that they had 5 other jobs they were working on. This company installed my furnace and did all the plumbing for our entire house. Our house is approximately three years old.

This company has known me for 4 years. I called them before 9:30 a.m. with a relatively urgent…read moreproblem -- water pump used to pull water from the lake to a seasonal camp to plumb the camp (including toilets) -- not working. I noted that I had stayed past the weekend to get it fixed. The woman answering took all the information and said she would talk to her people and call me. I had to leave at 2 p.m., she had not called, so I called back. She told me immediately that no one was coming, they were"booked solid" for three weeks, and she had no other plumber to recommend. She had obviously spoken with her people and failed to call me, even though she knew I was waiting for her promised call. There is no excuse for such poor customer service at a service company.

Aqua Tech are the absolute best in the business! My water and heating pipes froze and burst in the…read morehouse. Zack and his team performed hurclean efforts to get me back up and running in short time. i consider this company as a best in works class company! highly recommend!

Just had my furnace cleaned, Zack did a wonderful job,he was very professional and polite. When I…read moredid my laundry the area near the furnace was spotless, excellent work ,and a clean job keep up the good work , I'm having them replace my hot water heater next.

Beware of this company. Very unprofessional. We have them so many chances. They were supposed to…read morefix a leak and shower that did not have hot water. They fixed it but the shower knob did not stay put. It turn 360 degree every time when we turn in the water. They scam people. Promise stuff on the text but never come on the day they said. I got out of work or not go to work to wait for him and still nothing. I left messages and they never return the call. We paid for a service and they do not fulfill it. My niece wanted to file with bbb. She research this company and he had his license suspended. I was like what ? She showed me. The company is shady. They also come into our house with dirty feet and not cover over their shoes. We don't like that. They need to respect people's house. We ended up looking into someone else who was more Professional and nicer. Plus we did file with the bbb.

Sean was called in for a multi task job. He responded first to my YELP shout out for bids and very…read morepromptly responded to all follow ups. He called me and asked if he could arrive early and arrived promptly. He explained everything in detail and when he went to the store he promptly returned. He worked very hard while he was on site and diligently worked through a number of problems.

They make techs push additional services, club membership while being the most expensive plumbing &…read moreheating company I've ever used. They're no longer a small local business but a big corporation that services their needs first. The straw that broke the camels back is when the tech put old, dirty filters in the furnace. He saw a box that had ones I had replaced in it and assumed they were new and installed them. He couldn't see they were dirty!

Fire your customer service department they wasted my time and they then told me that they would not…read morebe able to help me after I called them back once I had an appointment See below

I had my sink unplugged and my leaky toilet replaced. This is a great company. I have been a…read morecustomer for years.

They are quick, efficient, professional and reliable. They completed they work nicely from start…read moreto finish. Thank you.

We needed a few toilets, faucets and a kitchen sink (and faucet replaced). Job was well done, guys…read morewere polite, friendly and did a fantastic job. They kept all work areas clean and even wore booties over their boots which I appreciated very much in the in-climate weather. Eddie and team were also able to take all the old stuff with them which was a huge help to us. When I had initially called them, I had a broken toilet and even though I didn't need them to come out in an emergency call situation, they did call me right back and I was grateful to them for getting back to me so quickly. Jenine the office manager was a huge help to me in selecting the new products that were installed and for coordinating a date that worked well. Job was completed in a very timely manner and was fairly priced. I will definitely be a return customer to this company, thank you!

A small family owned company who does the job right! I…read morehad a leaky shower faucet that another plumbing company previously attempted to fix with second hand parts and failed so I called Badger. Since I was going to have some plumbing work done, I went for the shower/tub mixing value replacement and a new water heater too. I was in communication with Jenine and scheduled the work. They showed up with the water heater and new shower parts and did the job perfectly. Even turned the water heater so that the front was easier to access. Eddie and his crew were prompt, communicated well and finished the job promptly. Will definitely use them again. Can't say enough good things about them.

Bill from All-Pro Plumbing,…read more Was great with an easy going friendly style. Like your son, grandson or friend were doing the job. Hard to find that kind of service today. Meticulous with all the details of the job he performed. Made it a point that he does it right or not at all....even made a few suggestions that we talked about and instituted to make the job even better. Easier for me to get to and maintain the outdoor spigot. FAIR PRICING for a job well done. You can't get a better person for any plumbing job you need to have done. Bill will be my go-to guy for future plumbing needs!! Thanks again Bill, for your prompt and excellent service. Bronc N. Goffstown

Would give zero stars if possible. This kid is a hack. He has no idea what he is doing. he did…read moreplumbing work for my in-laws and totally made a mess of it. We had damage and had to call an actual plumber back as we decided not to have him back. The plumber said everything was wrong and not to code. We will be taking action. Do not hire this guy!

From the owner: At Backroad Plumbing we aim to fix up your plumbing messes with a smile. I have happily been in…read morethis business for over 10 years and everyday is always a new adventure. I started my career in the septic world, installing leach fields and septic tanks as a grunt until I worked my way up the ranks and began to learn how to drive a 4000 gallon pump truck. I now full time drive my pump truck and love every second of it. I began trying to venture off on my own when I began to learn the ins and outs of not only drain cleaning, but pipe system repairs both inside and outside of the home. Every service call is a possibility for a headscratch puzzle but I always intend to find all the pieces and stick em right back together for you!