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    First Rescue Ambulance

    3.0 (2 reviews)
    Open Open 24 hours

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    3 years ago

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    Jorges Get Around Transportation

    Jorges Get Around Transportation

    1.4(8 reviews)
    1.1 mi

    This location has not closed . They have a contract with the San Gabriel unified School district…read morepicking up Special Needs preschool children . My son is one of these children on their route. He is 5 years old. This morning a very nice driver named Cynthia came to pick up my son. I have a few concerns . But I'll start with the positive . The drivers are always on time. I've been told all the drivers are live scanned & finger printed. The vans and carseats are clean . The drivers seem friendly and professional . However this is only our second day on the route. My first concern was that the 2 out of the 3 car seats installed were extremely loose. I did not test the third because a child was in it and I didn't want to scare him . I tested my child's car seat and it was flopping around all over the place . Not secure at all. I tested the one in front of my sons car seat hoping it was tighter so that I could let my son drive in the van . It was even looser. I decided to not allow my son to drive in the van until this issue was resolved . The driver Cynthia seemed to understand and gave me a very respectful response stating she completely understood because it was my child. I then decided to video tape what I saw so I could let the owner Frank Acosta know. Here is the video see attached. My son was not at all happy about my decision so it basically ruined our morning . Children with autism need routine and structure we had practiced the day prior and he was really looking forward to this mornings trip. My second concern was how low the child safety harness was placed on the child who was already in the van . (We had hired Tamara Garcia from CarSeatSavvyLA.com 5 years ago to give us a training on proper car seat installation and she taught us that the harness should be directly over the collarbone area. ) The child's safety harness was placed way too low just above his stomach. I adjusted it for him . I respect what Frank is doing because he seems to understand the great need for parents of children with special needs to have reliable responsible drivers for our children . I also understand that Frank dedicated this business to his son Jorge who had specials needs as well which I can truly appreciate and admire. But I think the extra time and care needs to be taken to ensure all car seats are installed properly and that all drivers are trained on how to not only install them safely and securely but how to Also make sure our kids are strapped in properly . I will give them four stars for now until I have more information. I will say Frank was very good about sending me a video showing me that he took the time to reinstall the two loose carseats . I will check them out tomorrow . Yelp please make note that this company is not closed it is a currently operating business out of Monrovia california . The date today is March 26, 2019

    The speed limit is 25 in a school zone when students are present, which is literally right the…read moresecond I took note of the name on the side of their van. The guy driving this van flew down while students and their cars were present. My colleague said this happened before. So I looked up the business and spoke to whoever answered to report the violation. As someone who works at a school it is very concerning to see this as we are actively trying to SAFELY help students into their cars. I hope this has been fully remedied. If not, I'd reconsider giving business if their drivers don't respect important safety laws.

    Photos
    Jorges Get Around Transportation - Tailgating, unsafe driver

    Tailgating, unsafe driver

    Jorges Get Around Transportation - Tailgating & speeding

    Tailgating & speeding

    Jorges Get Around Transportation - I appreciated that Frank let me know right away that the car seats were reinstalled properly

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    I appreciated that Frank let me know right away that the car seats were reinstalled properly

    MedQuest Medical Transport

    MedQuest Medical Transport

    4.8(24 reviews)
    12.5 mi

    This company helped me get my husband transported to the hospital in a challenging and complicated…read moresituation. They were professional, compassionate, on time and priced competitively. And actually I have to say the two men who picked him up and transported him went above and beyond for us. They were fantastic! Highly recommend MedQuest!

    If you want to miss your medical appointment, this is the medical transport company for you! I am…read moreconfined to a wheelchair after a surgery for a broken leg, I booked MQMT to transport me to my follow-up appointment with my orthopedic surgeon at Huntington Orthopedic in Pasadena. I was assured by James over the phone that my scheduled pick up time was 1:00 PM (for a 1:45 PM appointment). No confirmation was received, so I phoned James the day before my appointment to confirm my scheduled transport. James told me everything was still on, and assured me I was "in good hands". The MQMT driver arrived 26 minutes LATE, and I was forced to reschedule my appointment (doctor allows only a 15 minute grace period for late arrivals, and it would not have been possible to reach my doctor's office before 2:00 PM). This company is TOTALLY UNRELIABLE, and I will NEVER do business with them in the future. I lost my appointment because of MQMT. I would give this gang a 0-zero stars rating, but unfortunately the 1-star rating is the lowest option to me.

    Photos
    MedQuest Medical Transport - We always carry a full tank of oxygen ready to last up to 5 hours!

    We always carry a full tank of oxygen ready to last up to 5 hours!

    MedQuest Medical Transport - Or top of the line equipment including a lift supporting up to 800 lbs

    Or top of the line equipment including a lift supporting up to 800 lbs

    MedQuest Medical Transport - Medquest Medical transport van.

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    Medquest Medical transport van.

    Freedom Care Transportation - Disposable fluid resistant sheets to maintain cleanliness. Yes, that is rain and hail! You never know what elements will be thrown at you.

    Freedom Care Transportation

    4.8(39 reviews)
    19.6 mi

    I want to take a moment to recognize Brian from Freedom Care Transportation. He has been picking me…read moreup since last year, after I had my stroke, and has been taking me to my dialysis appointments ever since. Over time, he hasn't just been a driver--he's been part of my journey. He has seen everything I've gone through and all that I've accomplished since then, and that makes his service even more meaningful to me. Brian is always on time, professional, and kind, but what truly stands out is his patience, compassion, and consistency. On days that aren't easy, having someone like him show up with a positive attitude really makes a difference. It's rare to find someone who genuinely cares about the people they're helping, but Brian does. I'm truly grateful for him and the role he's played in helping me get through this chapter of my life. Thank you, Brian, and thank you to Freedom Care Transportation for having such a dedicated and caring driver. Thank you, Brian.

    I can't say enough good things about this transportation service. They took my dad from rehab to…read morehis doctor's appointment and arrived right on time. The staff was kind, patient, and treated him with such care and respect. I even called afterward to ask about some paperwork. The woman I spoke to didn't immediately know the answer, but she told me she would find out and she actually called me back! That level of follow-up and professionalism means so much. As a daughter, it gives me peace of mind knowing my dad is in good hands. We truly appreciate everything they did and hope to continue using their service.

    Photos
    Freedom Care Transportation - Protecting our passengers face from the elements... That includes hail!

    Protecting our passengers face from the elements... That includes hail!

    Freedom Care Transportation - Veteran owned and Family operated. We truly care about you and your loved ones as if they were ours.

    Veteran owned and Family operated. We truly care about you and your loved ones as if they were ours.

    Freedom Care Transportation - Sandra and Steve from freedom care showing support to my mother on her last day of radiation,they are our angels.

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    Sandra and Steve from freedom care showing support to my mother on her last day of radiation,they are our angels.

    American Medical Response

    American Medical Response

    1.0(5 reviews)
    3.7 mi

    False billing practices!!!!!!!My insurance paid for my ambulance ride at 100% I received a bill for…read morethe write off contracted amount I called my insurance whom I turn called American medical response indicating I have no balance insurance paid 100% the representative seemed to understand then 1 month later I get another bill then another bill again I called my I insurance same case & senerio!!! Now my bill in sent to collections I gave made a report to the better business

    Beware of this company. My family was charged several thousand dollars for a scheduled…read morenon-emergency transport of less than six miles. This company charges extremely high rates and should be avoided whenever possible. The hospitals generally do not seem to care what American Medical Response charges their patients so you must get involved in making your choice for medical transport. in this case, San Dimas Community Hospital arranged for the transport, again, non-emergent, without giving us an option to choose another more reasonable priced transport company. in the case of non-emergency transport call ahead to multiple companies and get a cost quote. The fees that they, American Medical Transport, charged us for a total time commitment by their ambulance of less than one hour came out to several hundred dollars a mile or over two thousand dollars for an hour. We have had other experiences with their competitors wherein we were charged a small fraction of the cost for much longer distance and time commitments. There are good honest medical transport companies out there so there is no reason not to choose someone other than American Medical Transport for your non-emergency medical transportation services. Beware, avoid and spread the word about the exorbitant amounts charged by American Medical Transport for simple short non-emergency medical transportation.

    First Rescue Ambulance - medicaltransportation - Updated May 2026

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