My ten year old refrigerator started dripping at the ice dispenser. I hopped on Yelp to find a…read morereputable repair company and found Sullivan & Son. Bill Sullivan came out within a few days, it was not urgent, to inspect the issue. He determined the flap that allows the ice to dispense needed replaced. He ordered the part, which took about five business days to arrive, then scheduled the repair. After the repair, which was fair and reasonably priced, I've had no more drips. Yay! If you need a trustworthy, knowledgeable and fairly priced appliance repairman, Bill Sullivan is the one!

I had used sullivan and sons on two prior occasions, both simple issus that were handled by Bill…read moreSullivan efficiantly. Recently while on a dinner date with my seven year old granddaughter, I recieved a call from my daughter saying that her refrigerator was not working. I could not go back to see what was wrong. I called Sullivan and sons hoping they could come out first thing in the morning. Bill Sullivan offered to come there that night and fixed the problem. Not many people would do that. David Andrews

My 20 year-old Frigidaire Refrigerator started making noises that we've never heard before. My…read morehusband was concerned so I called this company because I read their reviews. Denys arrived promptly, knew what the problem was and came in back on Monday with the new part. Efficient and knowledgeable. I plan on using him again as my appliances are all 20+ years but in very good condition.

Amazing he was extremely professional, very responsive and diagnosed and fixed the dryer on the…read moresame day !!! I will Be using this company from now on high recommend

Constantine was thorough and professional. I called him on a Friday afternoon and he came by the…read morenext day on Saturday. He diagnosed the problem with our second fridge that is in the garage. It basically lost cooling in the fridge and freezer. He ordered parts that afternoon and picked them up came by late morning on The following Monday. After installing, it took a couple of hours for the fridge and freezer to get back to normal temperature. I was very impressed with his skills and will call him if I have any issues with other appliances. What he charged me was very much inline with what I expected.

DO NOT USE THESE PEOPLE!!!!…read more They came to my place in March to repair my freezer and ice maker. The tech told me that he had to order the ice maker and that I would have to pay a deposit. I paid the deposit and they scheduled with me to come back on a Saturday to finish the repair. They never showed up so I called to see when they were coming. That is when they told me that the part was obsolete and that there was nothing they could do. I told them that they wasted my Saturday waiting for them to come to my house and that I wanted a refund of my deposit. They sais that would refund my money. i never got the refund even though I called many times. DO NOT USE THESE PEOPLE!!!!

Do not use this company. I am a very fair consumer and value service. I cannot remember a company…read morethat I used prior that has left me more disappointed. Their technician dressed as if he was going to a nightclub took a look at my stove. made a simple assessment that I needed new burners. He told me he had the burners ordered and would be back to install in two . days. I paid my 129 service that would be deducted from the repair cost. A full week went by with no communication. I had to make several calls over two week period could not get a straight answer. We are now one month later and they simply do not return my calls. It is my fault. I should've asked to see their licensing. The gentleman that arrived appeared to have no idea what he's doing yet We paid him as we were in a rush to get the repair done. I suspect he has no licenses. This is a unqualified business that pays to be first on a google search. Scam do not use this company.

Needed help with front loading washer (compact) and after looking then looking up a few different…read morethings told me that it would be better to replace than try and fix. I really do appreciate the honesty as he could have easily tried to fix this or that and things still wouldn't work. I did do a double check and repair and parts would have cost as much as a new washer. Thanks you for your feedback and attention James

We have been blown off by this company to the point the man never bothered to return calls or text…read moremessages. He even went as far as to pretend he was his daughter to hide from completing a job. He gave us an estimate, ordered the parts and left us hanging right before Thanksgiving. We gave him more time because he pretended to be sick and still blew us off right before Christmas. We gave him another chance and he set up an appointment to come January 3rd and just never bothered to show or call. Don't waste your time or money on this joker.

Sloan did a great job on repairing my refrigerator. It stopped cooling, so I had no idea how much…read moreit would cost to get it repaired. I called Ken's Appliance Repair first, but he was backed up. He referred me to Sloan. Said he was a good guy. So glad he did. Sloan was prompt, worked hard, & returned later in the day with the part that it needed. So nice to have honest, reliable service these days. The price was fair, so I didn't have to go into debt for a new refrigerator. I highly recommend this business for any appliance repair needs. Thank you so much

He quickly fixed my dryer and made sure all components were working. It's been a couple of months…read moresince the repair and absolutely no trouble since.

Phenomenal company. Very cost-effective and the staff are very polite and clean. I would definitely…read morerecommend them to anyone looking for repair or replace the unit. Even during the pandemic very well staffed and pleasant people who honestly want to try to help you. I had a problem with the unit and they immediately came out that day. I can't say enough about my positive experiences with this company.

Tried several times to get someone to call me back. I have three AC units in many refrigeration…read moreUnits. Poor customer service, or poor communication

I had a problem with my refrigerator not turning back on after it had cooled to the appropriate…read moresetting. Obviously there was a problem but I could turn it to the off position then turn it back to the recommended setting at it would turn back on. After reading the reviews, I called and schedule an appt because we all know Murphy's law and that if I waited it would officially stop working at night or on a weekend. Allen came out, listened to what the fridge was doing and immediately knew it was the "cold switch". He said he would have to order the part and it would be in within two days. Not a problem as it was still technically running. The next day Greg called to let me know the part was in and set up a time slot for that day. Allen came back and made the repair. He was such a nice gentleman, professional and friendly. Listened to the trouble shooting I had done and didn't doubt me because I was a woman. As for value, there is an $80 service call charge, however it's deducted from the cost of the repair. That's good value in my opinion. I highly recommend GNG appliance repair for your household appliance repair needs.

Made my mom happy with the service they provided on my mom's washing machine. The service was…read morereasonably priced and my mom said that she would have me call them again for her! Great job CNG.