This is a chain restaurant, where you sit at your table, order your food, then pay at the cash register when ready to leave. Waiting is a problem here, whether you wait in line for the cashier or to get a seat. I wanted to ask a question, but i had to wait in that long cashier line. There should be another person to do just that.The waitstaff is roaming all of over the place, and you have to flag them down. First Watch is a modern looking restaurant, full of glass, steel and wood. I ordered the eggs over medium and avocado toast with chicken sausage pattie and potato hash. Egg whites were raw and runny. Avocados had dark brown spots, potato hash was blackened. Not good, but if cooked right, it can be very good. read more

Great food and great service. My family and I come in consistently once a week. Solid place.

This place is so nice! Went here for the first time over the weekend and it was a great experience. Delicious food, good service, cute restaurant and reasonable prices. I will be back and would recommend First Watch to a friend! read more

My girlfriend and I love to eat breakfast here. It's our go to breakfast place. Usually we love it, however we had an incident where my girlfriend got hair in her food, which we understand happens sometimes, but it was not handled how we thought it should have been. The service is the only thing that is preventing us from giving First Watch 5 stars. The food is excellent, but the service is poor. I feel like the servers can use the coffee more than me when I am there in order to make them more up beat and approachable. read more

Went here late Sunday morning, our first time here. Had to wait about 20 min. Place looked nice and clean. Waitress was friendly did a good job. I had the works omelette and it was really good. I enjoyed the mushrooms. Everything looked yummy, I will be back for sure! read more

Love it for weekend breakfast. They have lovely health choices to pick from. Food is tasty. The only down side is u may need to wait a while depending on what time u go. No rsvp s. read more

My boyfriend and I love this place! We go to brunch/breakfast here every possible chance. The seasonal menu is always amazing as is everything else on the menu. The staff is always super friendly. You definitely won't be disappointed checking out this place!! read more

We had lunch here the first week they were open. We chose to be seated at outdoor table and did not get served for quite a while. We decided to go inside and see if we would have better luck at an indoor table. We went inside and let the person at the reception area know that we were not served outside and would like to sit inside. He apologized, set up a table for us, and brought a waitress over to take our orders right away. He checked on us a few times and made sure that our food came quickly. At the end of our meal, he came over and let us know that the check was taken care of. We did not expect or ask for that. We were very impressed that they made this gesture and in doing so, were able to create loyal customers in us. Food was quick and very good! We will be back. read more

follow up. Got a call from First watch corporate I think. Nice touch... now the bad part. Then the restaurant manager called me and offered a free return trip to try the restaurant again. After a bit of discussion he got to the point where he DISAGREED with my assessment that the omelette smelled rotten ( to both me and my companion ) because no one else complained. I had asked the waiter to smell it ( the odor wafted from Hi the plate so it didn't require putting your nose in it. I also would have thought the manger, who made excuses about being TOO busy to address a customer complaint that he heard about (he remembered it) other than to comp the meal.. Well it's not my fault no one else knows what rotten eggs smells like. Would have been ok all he had to say is sorry I don't know what happened and went from there. Poor customer relations. The customer is always right. In my opinion Zero Stars read more

Went today for the first time, it was crowded and had an approximate 25 minute wait! Check in on line at least 20 mins prior to arrival if you don't want to wait but Complimentary coffee is offered!! Now the good part...SHRIMP and GRITS!!!!!! I don't know of many places in this area that serve shrimp and grits but I wouldn't go there anyway! DELICIOUS shrimp and grits!!! My daughter is a picky eater and had the chocolate chip pancake...it was so good she took what she couldn't finish home with us!! My wife had some breakfast sandwich that looked like it was in a commercial and said it was very good! Great overall experience and will definitely be back for more!! **I saw a review that complained of the price of a cup of coffee...they pour you a cup and then leave the pitcher on the table. So for the price it is plenty of coffee to enjoy without having to ask the server for a refill and definitely no wait for that refill...unless you're eating delicious SHRIMP and GRITS!!!!! read more

Food is really good and the staff really hustles. Great selection of unique breakfast and brunch options. Nice addition to the area!

This is probably the best breakfast place I have ever eaten...amazing place...im a health enthusiast and this place is all about healthy choices...it is farm fresh to the table food...amazing...i love it...bit expensive... read more

Great Healthy Options! Kale Smoothie was sweet & energizing. Nice decor, quick wait service. We will return again. I used the "Nowait App" to sign us in as we left our house..no waiting for this party of 5 from Malvern:) read more

I've visited this location many times, and the food is usually decent. The service is always somewhat lacking, whether inattentive or insincere. The last two times I have come to this First Watch, I've asked for my eggs to be over medium, and I've been so disappointed by how they turned out. The first time this happened, I did not ask for them to be remade, but after a repeat offense I decided something needed to be said. The first attached picture is the first eggs that were brought out. They were so runny that I couldn't move them onto the other plate without them breaking and spreading everywhere. Our server did not come to check on us or ask how the meal was, and was nowhere to be found until I had finished the rest of my meal but the eggs. When the server finally came back, I asked for the eggs to be redone, and the second plate that came out was still not cooked correctly. Though the eggs were cooked together and physically connected, one was severely over cooked and rubbery while the other was liquid, shown in the second and third attached pictures. the server came back to ask how the remade eggs were, and I informed him they were still not right. At this point, my friend had been finished with her meal for 10 minutes, so I did not ask for them to be remade again. What kind of upper crust breakfast establishment can't cook eggs to customer specifications? The server apologized, but no manager was ever involved, I was not offered any kind of discount for the trouble, and I will likely not be returning. read more

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I had a GREAT experience at First Watch, a new restaurant in Newtown Square! (3735 West Chester Pike, Newtown Square, 19073) I heartily recommend it!! Apparently they are a National Chain which I'd never heard of - but this one has a very distinctive local vibe! It has a varied menu with an equal combination of breakfast, brunch, and lunch choices. (It's only open from 7 AM to 2:30 PM.) It has a lot of interesting and healthy variations on classics - like the 'Florentine Eggs Benedict' made with very fresh baby spinach, avocado and tomato on toasted ciabatta (it was delicious!); you have to ask for the accompanying chopped sautéed potatoes - but there is no extra charge - and they were good too! Have you ever had 'Carrot Cake Pancakes'? They say that they are "humongous" and it was almost larger than the dinner plate - and oh so good!! Ask for a cup of coffee and you get a very large mug AND a big thermal carafe full too - all for $2.89. Certainly enough caffeine for the day! Although I saw a lot of 'healthy choices' there were also all of the 'regular' classics that you might want. The ambiance is modern, interesting, and open-feeling. I have to say that there were a LOT of people eating there at 10 AM, and it was rather noisy; but still had a lot of open tables. The wait staff was prompt and pleasant and did a really good job of making everyone feel welcome and they were very attentive. There is also a small outdoor patio - it looked nice (but way too hot today) - but it seemed like the traffic noise from West Chester Pike would be annoying. I will definitely be returning to this place - try it! URL to Newtown Square location's menu: https://s3.amazonaws.com/cos-firstwatch/dec-2017/FWR0717_LiveMenu_H50118_WEB.pdf And their 'Summer Menu' specials: https://s3.amazonaws.com/cos-firstwatch/may-2018/FWR0418_SummerLTO_Menu_WEB.pdf read more

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My vegan dining experience here was very good. My only request is that they add a non-dairy milk option for the coffee. My avocado toast was very good, the lemon wedge on the side compliments the taste of the avocado toast very well. I substituted breakfast potatoes for the eggs that come with the avocado toast (just a bit pricey for avocado toast. When I arrived, we were on a waiting list, however, we found out there is also an option to put your name on the list before you arrive, from home. We will be doing That next time, however, the wait was very reasonable for a Sunday at 11:45 am. We were seated after about 25 minutes by a table in the sun :-) Our waiter, Trey, was exceptional and made us feel very welcome. He was friendly, professional, and gave the table a lot of attention, despite the crowd. He was very accommodating when we asked to make modifications to our orders and he acted like it was no problem at all. read more

The food looks really good, but we wouldn't know. This review is about the service. We gave our name to the guy at the register. We saw him write it down. 20 min later we saw other couples go that definitely arrived after us. We spoke to the hostess and she sat us immediately with no apology. We waited for our waitress. Then we waited for our coffee and tea. She finally came back with it and an attitude, asking us if we were okay. We said we'd like to order and she said nothing and proceeded to the table next to us. We got up and left. We didn't need our food spit on. They were all having a bad day. It was such a bummer bc my husband and I finally got a babysitter for a couple of hours for brunch alone time. read more

I just went today by myself. Sat at the community table. Ordered a drink and meal. 10 minutes later another fellow joined me. His food came out in 10 minutes. Waitress re filled my drink. I waited a few more minutes...then I had enough. Wanted to pay for the drink they didn't let me and I left. I won't be back. read more

I think this is our new favorite breakfast spot!! I must add that I am a picky breakfast eater because I love to find healthier options, most healthier options are just ok, this place was A+!!! I ordered the power wrap and asked for it to be on their whole grain bread instead of a wrap. It was so fresh and full of fresh veggies, the bread was delicious! My husband he shrimp and grits and said it was the best he's ever had. My 4 year old had a chocolate chip pancake and was moaning when she was eating. There were a few pieces left from her pancake and she insisted on bringing it home because "it was so good!!" We will definitely be back!! We've learned that it is crowded and there is a long wait but that's what happens when the food is amazing!! read more

I've been to this location a few times in the past always had great service. Today I went hoping to sit outside for a quick breakfast. I was seated at 10:30 and a server didn't come out until 10:45. Don't seat people outside if you're going to make them wait 15 minutes before anyone checks on them. Not impressed at today read more

I've been to other first watch restaurants and this one was similar to the rest. Good food. Love the ability to join the waitlist and not have to wait as long. Service was okay. Definitely will be eating here again. read more

We came in at 12:10 and placed our name on the waitlist and were told we had a wait of 20 minutes (we understood, it was a busy morning!) After about 25-30 minutes I asked the ETA of the table and was told "you're coming up!" I went back to sit and wait. After 45 total minutes of waiting and seeing multiple parties come and get seated I went up to the other hostess and asked what's the approximate wait time as we have been waiting for a long time. She said we were 6th in line because "whoever makes an online reservation can come in and 'check in' and gets bumped up to first in line". Obviously after hearing this we got up and left and said the situation out loud and about 4-5 other parties left after hearing this restaurant's "policy" for patrons waiting for a table. Let's think about this logically: if customers were constantly making online reservations, coming in, and "checking in" at the hostess table my family and I could be sitting there waiting until closing time. Let me know how that makes sense and maybe I will EVER come back to this restaurant. Thanks. read more

I tried this place for the first time based on a recommendation of a friend that everything is always fresh. The kale juice , was tasty but I ordered the sweet pecan salad....one if the worst salads I have had in a long time. The description sounds Good, and had it not been slathered in a warm thick dressing more appropriate for a sticky bun, I could have enjoyed all their fresh ingredients. I will not be back again. read more

Lame. I ordered the Chile Chorizo Omelette . You shouldn't put Avocado in the description of the dish and only have a couple of coin size slices of avocado that you have to hunt down to find. And the Chorizo, please. Little pea size balls of what looked like dog chow. Overpriced and way too "hip". Give us breakfast not a fastbreak to profits. read more

I had breakfast here. I had some granola and yogurt thing. It was delicious. I would definitely go back and try more stuff.

Good breakfast except for the grits.....they were watery and appeared not to have been cooked.....a blob of melted cheese on the top hid the grits themselves,,,,should have sent them back but on a Sunday morning this place is a zoo and our waiter was getting flustered because of the demands that the seniors were putting on him.....they wouldn't pour their own coffee (the pot was on the table) and they wanted soy milk for the creamer...avoid Sunday mornings between 9 and 11if at all possible or take advantage of their get in line selection on their app. read more

I'm not a big brunch person, but been at 2 of their locations and the food is always good and usually above average. Have to say the service was not as good as when we went to the Newtown Square location. If you like breakfast these are good places, but the lunch items are not what I like. read more

I love this place. Please bring back that cinnamon roll waffle as a permanent menu item. I was so disappointed to find out it was off the menu today. read more

I had a very good experience. The potatoes are personally my favorite. The eggs have a very good taste. My favorite thing that they do is they give you a vase of water so they don't have to go back and forth. read more

Having brunch with my 12 year old at a lovely outside table. Service was prompt, restaurant is clean and beautifully furnished, menu includes a nice variety of lovely brunch and lunch foods. I had eggs benedict traditional - no skimp in the ham and a delish lemon taste in the hollandaise. My daughter had the bacon avocado omelet and devoured it. Great place. read more

Great menu variety with plenty of healthy options and local ingredients. Highly recommend the million dollar bacon! Expect a wait on the weekends. Once seated the service was great- very efficient and friendly. read more

Imaginative menu. Excellent omelette and scrumptious whole grain bread. Delicious side salad. But how can you have a successful breakfast/brunch place with lousy coffee??? Also it is very loud! read more

Beef barbacoa. Tasty dish. Needs a little more of the barbacoa. Great salads and pancakes also.

There is a possibility of 4 stars on a follow up visit, but this first time around a 2 will due. let me first point out that my server was was cool, other than him the Belgian Waffles were cold, the turkey sausage were half done, but the Millionaires bacon was good (four strips of bacon cooked with syrup, peppers and some other stuff)) Great atmosphere and worth trying again read more

On arrival your first impression is this is a fun place. While reviewing the menu you think oh what a healthy menu. This comes from the names of the different selections, new carrot ginger chai, healthy turkey, sunrise granola, AM Super foods bowel. Disappointment sets in when entree arrives. Ordered eggs, over. The eggs that arrived were so small and the yolk was broke. The eggs are not organic. If you Claim to be a breakfast restaurant and can not cook an egg, really. My partner's egg was also delivered with a broken yolk. I have never ordered eggs in a restaurant which were delivered with a broken yolk and so tiny. They should add the words very tiny to their description of the eggs. The prices are comparative high for breakfast but does not deliver value. Great disappointment. When I complained about the egg was informed by wait staff they are told to past it off what ever way it turns out. Avoid this place and go back to your local breakfast restaurant. Thanks for letting me get this off my mind. First review ever read more

This is my official first re-review, a follow up to my first ever and only review on yelp. I have bumped my score from 1 star to 2 stars. I want to thank Ashley with her follow up and awesome customer service. If there was one good thing that came from my experiences was her. She deserves 5 stars just for her. That's where it ends. So I gave First Watch a 2nd chance. This time I brought my girlfriend along, so this way I have a 2nd opinion and in hopes of not being too harsh. But after our experience, she agreed with me and I am not just being petty. First, I understand it was a weekend around brunch time. I was expecting a wait. But a 30 minute wait??? After we got seated by a nice young lady, a nice young man took our order after 15 minutes. We ordered our food. After a nice 45 minute wait we finally got our food. This is a total of an hour and a half from walking in until getting my food. I ordered their special. It was a play on Huevos Rancheros but with cornbread and poached eggs. It sounded delicious and the description explained it as the eggs being on top of the cornbread. When I got it, my food was cold, the corn bread was on the side and here is the real kicker - The yolks were hard. I didn't order hard boiled poached eggs. My girlfriend got the frittata. It was good if you like an open a pile of scrambled eggs with additional ingredients. Frittatas are supposed to be crisp on the bottom. It was not a frittata. When I spoke to the waiter, he apologized and told me he can have them cook me new eggs. I declined. I been in the industry, I have a lot of friends in the industry and I've watched the movie Waiting... I do not want my food replaced. I would want a discount of my check instead. The waiter did not offer the discount, so he did not get a tip. There are far better places in Delco and Chesco to go to for breakfast. This will definitely not be on the list read more

Great food, great staff . Only issue, is last two times I was here , I've watched management scream at their employees. Not only is it unprofessional for the customer to witness this, it is a bad way of managing. I've been in this business for years, I've managed hundreds of employees, if you have to scream you're not doing it correctly. Instead of helping , you are hovering and eating food in the kitchen with the same gloves that you are working in. read more

Decent breakfast but somewhat unspectacular. I got the Belgian waffle which was good but not awesome. The bacon was good but not awesome. I would go back though. read more

Food was very good quality. Prices are a bit high in general but not if you factor in this is a brand new restaurant/cafe and it's located in Newtown Square... Got the BLTE (bacon, lettuce, tomato, egg) and really liked it read more

Ok so Sunday afternoon I worked up an appetite looking for wedding venues so we stopped at first watch a restaurant we are very familiar with. From the moment my family and I walked into the restaurant we are stared at (we are a black family of three) our server Virginia sat us at our table and took our order. We started with drinks as anyone else would , she brings us stylophone cups and says all the dishes are dirty! A older whit couple who walked in as we did got seated at the table across from us and the were served glasses! At this point I tried again , I ordered a cranberry juice which was still brought to me in a stylophone cup! I'm am completely and utterly furious now!!!! I don't make a scene I remain calm and finish my entree. I observed the restaurant for a while and notice there is a middle aged white giving instructions to the host and picking up things off the floor I assume she is the supervisor, but I was in no condition to speak to anyone. She continues to make her rounds and comes close to our table my 2 year old daughter had dropped her fork on the floor this woman walked next to our table looked at the fork and stepped over it !!! I could take no more we paid our check and left! I am so hurt that this is the experience we had and I will no longer be supporting this company. If you care about respect for any person no matter what they look like you would not support them either. read more