I wanted to share my appreciation for the excellent service I received from Michael, the Sales…read moreManager and his whole team at the Fairfield Sportsman's Warehouse. It is rare to find a manager so willing to dive into the technical details with customers. Michael is incredibly knowledgeable, patient, and clearly takes pride in ensuring you walk away with the right gear for your specific needs. He didn't just point me toward a product; he took the time to discuss the nuances of the equipment, which I genuinely appreciated. The entire atmosphere of the store reflects his leadership organized, professional, and welcoming. If you're looking for someone who actually understands the sport and treats your questions with respect, go see Michael. I'll definitely be returning to this location for my future guns.

First time shopping at Sportsman's Warehouse. I came in to buy some 9 mm ammo. They had 3 guys…read moreworking the counter and I was only person in line. One person in front of me being rung up and took forever once it was my turn. The guy processing my transaction kept canceling the screen when I tried to enter my telephone number for rewards At least the prices are decent.

Don't shop ever !!! Bought a bike for Christmas and tried to…read moreexchange it after seeing it was too small for my son. They tell me that they have a 24hour return policy on bikes and can't do anything . Now we are stuck with a bike that cost 140 dollars that my son can't use . Do not support this compan

I cannot believe the experience I had with this business! I just got back from picking up my bike…read morethat I only purchased two months ago. The derailer hangar snapped and needed to be replaced. This is why I left extremely upset! I bought the bike to go on rides with my son. I bought a separate seat that is attached to the middle bar so my toddler can ride with me. Last week during my ride we came across a cross walk where I began to cross and needed to shift gears up as I had just came from climbing a hill. While in the cross walk I began to shift gears down and the chain came apart causing my back wheel to be stuck. I had to carry the whole bike with my son it to the other of the cross walk. The following day - contacted customer service for help. I was placed on hold, then HUNG UP on. I immediately called right back and got the same woman who then told me she could NOT help me because I exceeded the 30 day return. She mentioned that she would have exchanged it but the bike was sold out. She then informed me the only option for me was to contact warranty and she referred me to my manual for the number. Next day - google GT warranty. Department was closed after 5. (Called when I was off work) Day after - called warranty and was transferred to a different warranty because they handled my brand bike and found out the department was CLOSED due to COVID. I then contact DICKS customer service and some guy answered who seemed like he just woke up out of his sleep and was high. I couldn't even believe it. He was so out of it... slurring his words... couldn't remember the things he was saying... and his sentences didn't even make sense! He told me that the bike had a 90 day return policy and to bring it to the store for return. Because of my strange interaction with him I contacted my local Dick's sporting goods and spoke to the manager Becky. I told Becky my experience and asked her if it was true that I could return my bike. She told me that it was not and told me she understood the frustration with warranty as she has experienced the department being closed as well. She made me feel understood and knew exactly what I was talking about. She told me to bring the bike in the store and that we could fix it. She gave me a heads up that it would be a first come first serve and I was fine with that as I was in no rush and just wanted the bike fixed. I offered to buy the part on Amazon as it cost about $20 and could possibly get it quicker than if they had ordered it. She told me not to come out of pocket that the store would just go through warranty. I was so happy to have spoke to her because I thought finally some good service. Next week - I bring my bike in. I walk to the back where I knew the bikes were located and came across Bob who mentioned he was about to be off and to go the front where I will need to fill out papers. So I go back to the front and waited to fill out papers. The girl assisting me was helping so many other people I was just standing there. Not to mention I had my 3 yo old who wasn't as patient. I filled the paper work Bob comes to the front and tells ME what happened to my bike. Basically telling me that I dropped my bike (which I never did) that he can tell because of the scuff marks (my bike came with no kickstand and when riding my bike I def brush the pedal against the wall when I come to a stop at a bench) he mentioned the oil on my spokes came from the chains coming off because the hangar bent when I dropped it. Which wasn't true. Before bringing it my son had been spinning where the gears shift and was touching the spokes with hands. The fact that they were causing me what I DID with my bike made me feel a type of way. I didn't argue with him because that's what he thinks after fixing bikes for a long time that no matter what I said wasn't going to change his mind. 2 days later - Bob calls me to tell me my bike is fixed and ready to go! He was very pleasant to speak with and although I felt a way from him telling me what I did to my bike I was just happy that he fixed it so fast! He was kind and told me he was able to fix it faster than usually was because he had an extra part from a previous bike he had to fix. He told me I would not be charged for any labor and to just pay for the hangar. I expressed my appreciation because I anticipated it being there longer and told him I'd come after work to pick it up. While I didn't mention it to him that Becky told me warranty would take care of it I waited until I got to the store with hopes of Becky being there. Arrival - I go to the back and push the button since no one was in the section. Steven comes over and was RUDE from the get go. I let him know that I pushed the button and he was like "OKAY." I was expecting him to say something else and he just stared at me so I said "I'm here to pick up my bike" and he was like "Okay... name?" And so I said "Jacklynn" so he rudely opens the binder and keeps flip

Made a stop at Virgil's en route to Grizzly Bay. Needed some circle hooks, but they didn't carry…read moreany. You work with what is available right? Instead, I picked up some soft plastic lures, grip pin hooks, and some frozen sardines to mix it up a bit. The lady behind the counter was helpful. She gave her recommendations and even threw a little bag of ice for the sardines. I'd definitively return, but I highly recommend calling in for fresh bait if that is your thing as some weren't available.

Stopped by at 2:30 for some bait, sign on the door said closed for bait. The bait store not open…read morefor bait purchases

These people are amazing. Several years ago, I purchased a firearm in southern California and had…read moreit transported so I could complete the DROS nonsense. I could not find my paperwork as I was interested in selling the firearm. I called, explained my situation, and that all I had was a receipt with the name Chelsea. They transferred me to Chelsea and she said se'd look into. No response. I'll called back and she said she emailed it to me. She sent it again. I didn't get it. I called and she suggested looking in my Spam folder. It wasn't there. I called back and asked if she could send me a paper copy and said she could get one out Tuesday. Perfect. So I 'm going through my emails and deleting several and was going to empty my trash folder, but I always look one last time before I empty it. What do I see? I see Chelsea's two previous emails that went right into trash, bypassing my inbox and Spam folder. I downloaded the DROS to my computer. I called my Internet Service Provider and the fault was theirs. Something in their system was dumping emails into my trash and not my inbox. That problem is now resolved. But I can't thank ASP enough for their patience and making every effort to help me...and in spite of me being annoying, they were nothing but patient and courteous . A++++bin my book.

Spend about 30 seconds in store and told me everything I need to know. Very unwelcoming, 3…read moreemployees and just myself not one person seemed happy to see a customer and was not helpful in anyway. Not a single hello, not a what you looking for. Very low inventory, and everything over priced. Want to support local gun shop however no reason to ever go here when I can go turners or any other bigger store and have happy eager employees wanting to help, significantly bigger inventory, and significantly cheaper price.

This is a cool LGS (local gun store) that has tons of guns. Given the space it's packed with pretty…read moremuch everything if you are into guns. It has guns/ammo/reloading supplies and accessories. What makes the shop unique is that they have a lot of stuff in new guns/used guns/consignment. I came here because my friend was able to find that they have the gun he wanted whereas everywhere else pretty much sold out. I happened to find something here also not found anywhere else. They have this no haggle policy posted everywhere so at least it saves you the trouble of wanting to get a "deal." The price is standard but not over priced. They also helped me to ship a gun that needed to go back to factory even though they didn't sell the gun (which is interesting because some stores won't do it unless you bought the gun there). They did charge me but it's not super expensive and they don't charge anything extra like storage fees or other processing fee so I considered it fair. Once again they have a lot of stuff and I found a couple items there that are low priced than anywhere else but you have to look for the ones you want. Good service and I like the people there. No BS but not money hungry like the ones near the peninsula. Parking is weird as even though they have the parking lot it's full even in the morning before the store is open but at least you can find parking on the street nearby.

im giving a 3 star because the person that helped was very rude. I dont know his name hes a big guy…read morewith glasses, a beard and has tattoos but he made me feel extremely uncomfortable. It was my first time buying a gun and I told him that and the way he was talking to me it made it seem like he was trying to make me feel stupid. He needs to learn how to talk to people. But I bought the gun anyway because they were the only ones in my area who had it. Now the pick up process was great. I was helped by I believe his name was PK. Asian dude with glasses and a black hat. He was extremely nice and showed me all the safety tips and how to properly handle the gun. Im most likely never gonna shop here again because of that rude guy who first helped me. Now that I have the gun I want I will take my business for ammo and parts somewhere else. I really hope the managers read this review and tell that guy he needs to work on his people skills. The guy is a complete jerk.

Great service , fast and friendly crew. Definitely my new gun store! Highly recommend Eric. Top…read moretier service!!

I got my Zastava AK-47 from Jesse and I did the order through their website simply and easy did…read morethe transfer to my FFL Reynolds Ranch and farm in Red Bluff Ca and took a few days over the Memorial day weekend and the process was easy a little slow on the emailing back and fourth but I can say they were answered . When opening the box Jesse included 3 extra magpul mags 10-30 style mags and the original pistol grip and even my gunshop was amazed by that who does this anymore the cost and value of my Zastava was well worth the wait the walnut stock is amazing Built like a tank the rivets are straight tight and it fires and cycles very well Im very pleased with my experience with Cordelia and this whole transaction , Planning to do more business with them soon have already refereed them to friends, To anyone reading this Buy with Confidence .

Captain Nelson and his son Joey are not only pros at finding fish, but seamlessly work together to…read moreget bait in the water, and fish out of water. After about 10 "shakers", we caught 4 keepers, to include a 10 lb fish. A huge bonus was Captain Nelson expertly filleted the fish. They were also great company and the trip went super quick. I'd definitely choose them again! We used Fishing Booker, price was as advertised

Talk about bait and switch. They where running a special for 350$. Called/emailed had good…read morecorrespondence then nothing. Finally responded back with the price of $900 for the day. Thought it would be a great experience with a local to learn more about the area im now living in. Got to be careful on the delta lots of people out that will take advantage of you. O-well for $ 900 I can cruise around and buy lots of bait and gear. I'll learn for myself!