Walked in today for the first time and wanted general information on surf rods. I was greeted right…read moreaway and assisted throughly and patiently. I had many questions for Eric and not once did I feel rushed and he also did not try to oversell me on anything. Needless to say, I ended up walking out with a new rod and reel. I would highly recommend stopping in to Fisherman's Warehouse for all things fishing related!

I rarely leave negative reviews, but this experience was disappointing enough that I won't be…read morereturning. We originally came to Fisherman's Warehouse because of Dave. He is incredibly knowledgeable about tuna fishing, does an outstanding job lining reels, and has always treated us with professionalism and respect. He's the reason we've continued to shop there.Unfortunately, our experience with Eric, the manager, has been the complete opposite. My husband stopped in while he was tired and quiet, yet Eric later commented that he came in "crazy," even though my husband hadn't said a word to anyone. That was both unnecessary and disrespectful. This also wasn't our first negative interaction with Eric. On a previous visit while Dave was lining our reels, Eric repeatedly interrupted to tell Dave to make sure we knew we had to pay for the special line marking. We never questioned the charge and had absolutely no problem paying for it. We appreciate Dave's expertise and know quality work deserves to be paid for. When my husband simply said, "It's okay, Dave takes care of me," referring to the excellent service Dave provides, Eric immediately responded, "We all take care of you." The interaction came across as defensive and left us feeling unwelcome. It's unfortunate because Dave is one of the best resources for tuna fishing and reel setup, but management makes the overall experience unpleasant. We'll be taking our business elsewhere, and that's a shame because we genuinely enjoyed working with Dave.

I wanted to share my appreciation for the excellent service I received from Michael, the Sales…read moreManager and his whole team at the Fairfield Sportsman's Warehouse. It is rare to find a manager so willing to dive into the technical details with customers. Michael is incredibly knowledgeable, patient, and clearly takes pride in ensuring you walk away with the right gear for your specific needs. He didn't just point me toward a product; he took the time to discuss the nuances of the equipment, which I genuinely appreciated. The entire atmosphere of the store reflects his leadership organized, professional, and welcoming. If you're looking for someone who actually understands the sport and treats your questions with respect, go see Michael. I'll definitely be returning to this location for my future guns.

This store does not appear to care about their customers…read more The store left me two voicemails saying I had until close of business on August 21 to pick up a roughly $1,000 firearm. I relied on that and went well out of my way to get there well before closing, only to learn that they had canceled the transaction earlier that morning. Mistakes happen. But what really bothered me was the response. First they blamed me - they said I was late and this was just their policy, despite *two* voicemails from their team member (Michael) telling me otherwise. The manager (Kevin) then told me that *I'd* need to pay for another background check and initially refused to cover it due to their mistake. I later emailed the store manager, Bill Curtis, to explain what happened and give them an opportunity to address it. He did not respond. I don't live anywhere near the store. I relied on their representations and wasted a good part of my day. I'd think twice about trusting them and doing business with them in the future.

Just wanted to give Rod props for his help today with my driver! Thank you Dicks in Fairfield, CA.read more

The manager, Victor, needs TRAINING. I didn't even know he was the manager but I asked him whether…read morethey had a specific item in stock IN BLACK OR WHITE (I had already looked myself and only found PINK), he said "whatever is out is what we have", I asked can you check on your device? He unwillingly/rushingly scanned the PINK item and stated "Nope that's all we have is PINK". I asked, so not in back either? "No". I could tell he wasn't dilligently looking so I asked another employee if they had the item in BLACK OR WHITE..he found "THREE AVAILABLE" IN BLACK. As he was on the register he only pointed me back to the area I had already looked. I said I already looked there, he said "ok well then we don't have it, whatever is out is what we have" Long story short I looked online and ordered the item for pickup, about 30 mins later I receive a message that my item was ready & drove back to the store to pick it up. I asked to speak to the manager, and I couldn't believe it was the same guy who told me they didn't have it! We all make mistakes right, but it was just the way our initial interaction went that I knew he was being lazy. Further, rather than apologize he double-downed on his explanation that they only had PINK. Like bro I'm holding it in my hand & it says available online? I realized he only scanned the pink item, so of course it didn't bring up the other colors that may or may not be available. He was like upset I found it?? It's just annoying that I was just in the store and all he had to do was take 2 minutes to assist me. There were more employees in the store than customers & nobody could spare a couple minutes to simply look for an item, isn't that apart of the job? It was super weird bc Dick's employees are usually very helpful. I hope Victor is having a better day.

(Chris Helmsworth voiceover)…read more The vibe is finest hunting apparel store. Kody warmly greeted us and he helped get me the perfect size gear! Ran with a backpack, cap, long-sleeve, and pants in my fave camo. Will be back! And would buy everything again! Thanks, Kody! Woohoo!

I'm a long time customer with a large number of Kuiu items - from rain gear & insulation, pants to…read morelight weight hoodies for hunting/fishing. My wife and I each ordered Peloton 240 Full Zip Hoodies for a trip to Africa. My jacket pilled WHILE IN THE DUFFLE enroute to Africa. It continued to pill through normal wear during the 2 week trip. My wife's pilled excessively on the elbows during that period. Kuiu's response was: "As pilling is only cosmetic and is not the result of a flawed manufacturing process, this is something that our warranty, unfortunately, does not cover." Never had a fleece pill like this, not from Patagonia, Outdoor Research, Marmot or North Face. I guess I am accustomed to companies that FIELD TEST THEIR GEAR and STAND BEHIND THEIR PRODUCTS. Kuiu has lost a long standing customer.

By far the best fishing store in the bay area…read more Unrivaled service, selection and passion for the sport. These people are extremely knowledgeable, friendly and advocates for the local community. I wouldn't even think of going anywhere else.

Ordered a rod with Shane 7/29/26. Still no rod no update at 8/25/26. The guys seems really helpful…read moreat first but will ghost and sound bothered when u call the shop.

I needed some Spinner Reels spooled. Cedric was incredible friendly and the Shop Dog, "Delta"…read moreapproved of my order. 10 minutes later I had 4 reels spooled and found a great Bait and Tackle Shop.

For one they had every date we were looking for for two these people are vested in their bait shop…read morebusiness which when you're traveling, you don't always see that. Very nice people the lady was able to help me pull up my fishing license on my phone because for some reason I couldn't find it. Also, the prices are so so much better than a lot of other places. My husband ended up buying another fishing pole, he didn't need one I'm taking off

This place fucking rocks. Every time o go in there, I leave pumped up and ready to catch jaws…read more There is always laughing jokes and of course, fishing story's.

Great small shop with good advice and a good selection of saltwater gear! The owner is often there…read moreand the young folks are friendly and professional!

This has become a regular spot for me now . The service is wonderful and they have a wide…read moreselection. I always find what I need. When the price is pretty good.

The service is great and they are very knowledgeable. This is the only bait shop I use.read more

I went in to check out there firearms selection and was greeted by Ian. Good guy! He made me feel…read morewelcomed, and answered questions I had about, AR15, shotguns, and pistols. I'm new to this world, and he didn't make me feel like an idiot, like other gun shops had. He's very knowledgeable. I look forward to coming back when I'm ready to purchase, as I need to wait for my 30 day window. Thanks Ian!

This business has a rich story. This business was formerly Rocklin Armory. Susan, her husband, and…read morethe gentleman working the front are professionals and great people to talk with! The respect to customers is unrivaled compared to other gun stores. Susan really knows her regulations when it comes to dotting the I and crossing the T! If you are looking for well conditioned and maintained surplus weapons, this IS a business you need to stop and check out every month, as items sell fast! The younger guy welcoming everyone into the store really knows his modern and surplus weapons, on any budget! I completely geek out on weapons down to the factory and date markings, and I can tell this employee puts in work, outside of work. It is awesome to shop, talk to, and network with individuals who breathe this industry!

I came to Big 5 to see if they have some football items for my son, but they have limited items for…read morefootball. They have plenty of soccer and baseball items. They are currently clearing out their summer items like many stores, so there are sales on those items. They have a decent shoe selection. They have good deals when the shoes are on sale. While we were browsing around the store we were approached by an employee who asked if we needed help and I also noticed other families were able to get someone to help with shoe questions. They seemed to be decently staffed today which is an improvement from the last few times I was at the store.

I usually buy my every day shoes at Big 5 because of the large selection in my price range…read more Unfortunately their staff is minimal. At 1:30-2pm on a weekday I went in. The moment I arrived at the shoes a young man asked f I needed help. I told him I needed time to look. After a while I had selected a couple I wanted to try on. I could see no one to help me. I finally found the young man hiding between shoe racks in the back room. He got the shoes I asked for then disappeared again. When I was ready to try another pair I scanned the store for help. A young woman staring at her phone carefully avoided my area. Another was busy putting up sale signs. I raised my voice to ask for help and the original young man appeared and came over. He got me another pair and disappeared again. I truly felt like I was interrupting their day.