Came here as they were suggested by Honda of Fishers and my car was in an accident by another party. I had to drop my car off during a holiday week, and they were very accommodating. Ended up being around $2,500 worth of damage. Also handy that there's an enterprise not far from here so if you need a rental car, you don't have to travel far. The best part of this place? They would text me updated every time something was happening. Time to take it apart? Got a text. Time to paint? Got a text. Time for pickup? Got a text. It was such an easy, but refreshing thing. They also got it done a week earlier than planned. I had one minor hiccup when I went to pickup but they were closed on the weekend (google maps said they were open). My car looks amazing, and they even deep cleaned the car inside and out. Very, very impressed. read more

I worked with Dallas for a minor mishap and found this business to be very professional courteous and helpful. I chose this auto body shop as I felt their pricing was fair for quality workmanship. One of the things I really appreciated is they kept in touch with me throughout the repair process by text informing me of each stage. They cleaned and washed the car before pickup plus provided porter service to my home after drop off and also for pickup once the repair was completed. Nice people to work with and did quality work. I would definitely recommend them! read more

Very good and fast work. Their systems and responses were right on time. I felt important to them.

I had a horrible nightmare experience with them!!! I was in a car accident that damaged my right passenger tire and had my car towed to Fishers Collision Center. It took them 45 days to start working on my car and after they fixed the original issue, they called me to inform me that my engine died. My vehicle was purchased less than 2 years prior and I never experienced any engine issues. They blamed it on the oil pan must of been damaged in the original accident and said the engine needed to be replaced. My issue with this was the fact that this was 60 days after I towed my vehicle to them and they never even attempted to start the car until they finished the original tire issue, when they attempted to test drive it. Then after they took another 30 days to replace the engine, they never called me to inform me my car was done and ready to pick up. I had to call them because I lost patience for how long they were taking to repair this new issue with my engine that happened under their care. After I picked up my car it didnt even take 3 days for my vehicle engine to overheat and my car wouldnt drive above 30 mph. I then brought my vehicle back to Fishers Collision Center and demanded they fix my engine, and the collision center manager named Merze (Mercy) blatantly lied by pointing blame towards my car insurance company by stating that my insurance company delivered them a bad engine from the junk yard. After waiting another 30 days for them to replace the bad engine for a 2nd time, the 2nd engine also failed and my insurance company decided to total my vehicle. I am irate that I trusted them to fix my right passenger wheel and their negligent care of my vehicle led to my engine dieing and they failed to take accountability for their inept ability to car for vehicles in their presence. The 5 months they strung me along anticipating my car to be repaired led me to not be able to perform my business which I use my vehicle to perform. I will sue this company for malpractice and negligence. I highly recommend you not take your vehicle to the Fishers Collision Center. Eric C. read more

I have had a horrible experience with them! It took 5 weeks to get in. I understand it is just the nature of our world today.... They have me buy the parts a week before my car goes in for repair. And then my car goes in for repair and they tell me that the parts from Lexus came in damaged and now for 2 days straight they have been telling me they dont know when the parts are coming in. I have reached out to Lexus on my end to see if anything can be done but I would definitely NOT take my car back to them -- they will not even get back to me! read more

No complaints. From start to finish was a great experience. They worked well with my insurance company and they didn't need anything from me! Best of all I didn't have an appointment and they got me right in. Highly recommend! read more

I am super happy with the service I received here to repair my bumper! I got into a minor accident when we had all that ice and snow and needed my bumper fixed. I had my insurance company contact them to handle everything. My car was ready in 3 days. It looks amazing, I actually think it looks better than it did prior to the accident. Not sure if they always clean the cars so immaculately or if it's just due to COVID but my car was spotless inside and out! I was super happy to pick it up in that condition. read more

The job was well done, but man do they take forever to complete it. My repair was a few dents in the left side, but I was without a car for a little over a month. Communication could have also been better with the service team. That's my experience, but someone else might have a different one. read more

As always any collision shop ran by Merze Solis. As always every time i've had a car worked on by any shop he is managing does a fantastic Job . Over all I would always bring a car back to Merze . Fishers collision has a fantastic way to keep you up to date on your vehicle. The paint job looks amazing and is as good as it was before. read more

We got into an accident in December, we dropped our truck off the end of January. They never give you updates so you'll need to call yourself. They will take your vehicle apart but won't order the parts they need. The employees will call in sick and they won't have anyone else work on your vehicle. You will run out of rental car time and they don't care & will do nothing to assist you even tho it's there fault it's taken so long. Then they will finally tell you your vehicle will be ready tomorrow but it's missing some pieces so they'll just give you the money for those things and you can take care of it yourself. Then they don't give you the money for those pieces saying they don't know what you're talking about and charge you for your deductible. DO NOT DO BUSINESS HERE!!! Terrible service!! read more

I had the best experience working with the team at Fishers Collision Repair! They repaired my car faster than promised, handled everything with the insurance company and when they gave it back to me it was beautifully clean. I can't thank the team at Fishers Collision enough for their fast, friendly service! read more

Had my insurance Company email estimate to business. I checked in and was picked up by Enterprise Car Rental. How easy and quick. Truck ready in week, work looks great and they even cleaned the cab. Highly recommend this business. read more

I am very impressed with the service I received at Fishers collision. I was treated courteously and the body work was completed 2 days earlier than I was promised. Thank you to Jeff Shaker customer service manager for a job well done! read more

Have had my car repaired here a few times and they are the best around! They do amazing work that looks like new and do it in a great amount of time! Customer service is exceptional and I have had nothing but great experiences here. Take your car here! read more

Had an insurance claim. Told me they could fix all the small bumps and bruises for the same price, maybe a little more. Price went from $800 to $1,200 and they missed 2 very noticeable spots. Told them how disappointed I was and no one cared. I will never use them again. Dishonest! read more

I had such a great experience that 5 stars aren't enough! My thanks to Mercy, Amanda, Jeff, and all the other people who work behind scenes in the body shop. They are very professional but best of all, they know how to give the 'human touch' in their interactions with people. Mercy will treat you fairly. read more

Fantastic experience, customer service!!! A special thanks to Mercy, Landon and Brian for the outstanding work and service and making a bad situation a little easier to take!! Will refer and use this shop for all my repair needs! Professional, aim to please and care about their customers!! read more

The entire group at Fishers Collision Repair is a phenomenal group of people. The workmanship is second to none. They repaired my car after it was rear ended, they made it look brand new again and was complete on the promised date! I would recommend to anyone and everyone. Thanks fir such a great experience after a terrible ordeal of getting hit. read more

very professional and very helpful in expediting our insurance claim. our work van looks as good as new!!

I couldn't have asked for a better experience. From the time we took our vehicle in for an estimate to the time we picked it up after the repairs were complete the staff was in contact with us. They made it so easy being in contact with the insurance company providing documentation that they needed to having our rental car arrangements ready. We were always in the know of what was going on. read more