I have chronic back pain and long legs. Running puts my back into spasms, and most elliptical…read moremachines stride length is too short for me. The Precor AMT is one of the only machines that didn't cause me problems. I was able to order it online. Unfortunately, I ordered it with the wrong screen. I called the company, and they immediately responded and set up a way to change the order. They kept in touch to verify every step of the process. Customer support was to notch. They contacted me to verify the delivery time and date. They gave me a 1 hour window and actually showed up during that time. What a shock compared to other deliveries I have received. They say the system up exactly as desired. I couldn't ask for a better experience. If you are looking for high-quality fitness equipment, this is the place to shop!

ZERO stars. "Not good" does not begin to describe how terrible this company is to deal with. Worst…read morecustomer service experience I have ever had. Total incompetence not to mention a complete disregard for safety concerns for terrible product installation. Wouldn't recommend buying from this store to my worst enemy. And to top it all off RIDICULOUSLY overpriced. DO NOT BUY FROM THIS BUSINESS.

The owner is very knowledgeable when comparing her wide range of products, their effectiveness,…read moreefficiency, and pricing rates. She's flexible and always tries to help customers make the best financing decisions for their medical needs!

The owner was very nice, very knowledgeable. I would definitely recommend this business.read more

Stopped in recently looking for parts for my Granddaughter's bicycle and I was quite surprised as…read moreto how dismissive the employee treated me based on what I feel was simple needs and not to their standard(s) of customer(s) culture of bicycling. I found a quite simple Bike shop down the street and was treated like a Life Long Customer! Won't return or recommend!

This shop is professional and honest. They did a basic repair on my bicycle that I've owned for…read moreover 20 years and weren't trying to rip me off. That is a rare thing when a company would rather help and save you on unnecessary repairs or tries to upsell you. In fact, I brought my husband's bicycle in and his was recommended to be replaced but only because of issues we knew already were an issue. These gentlemen are here to help. They will show you what's wrong and be kind.

Extremely knowledgeable and helpful. My thumb was getting stuck in my ball and not only did he fix…read morethe issue right away, he had me test it before leaving! He was also friendly and answered all of our questions. Highly recommend!

Bowling pro shops are few in the Bay Area and the ones that are still around have very few open…read morehours so finding a good shop that is open when you need it to be isn't easy. I was recommended to two. This one which had hours listed on the bowling alley website and Google and another in Vallejo that had no info so Kevin's it is. My friends from San Francisco went to Kevin's for the package deal which includes bag, bowling ball with custom drilling and shoes and spoke highly of Kevin. We went today and had our new balls drilled. He is knowledgeable and very nice and we are very satisfied with his service.

Bought a new refrigerator for our new home and everything from the purchase to delivery was very…read moregood. I want to give a shout out to the delivery driver Marvin and his assistant (sorry I didn't get his name) they were so careful in the process of getting the fridge from the street through the bare dirt backyard. Once in the house they were very respectful of the brand new flooring and the fit into the fridge space. Other things in the day did not go so well, but this was a welcome relief to have it done with such care and respect. The reason for the lack of five stars is because any time I called the store, I never got to talk to a real person, but had to leave a message and wait for a call back.

I recently shopped for new kitchen appliances at Pearson's in Vacaville, and was assisted by Zach,…read moreto find appliances with all the options that I was looking for. Zach listened, shared his knowledge with me about the different brands that provided my criteria, and walked me through the showroom, pointing out those brands that qualified. Delivery day went smoothly: truck arrived during the specified timeframe and delivery gentleman were cordial. It was a great experience. THANK YOU, Zach! I look forward to working with you next time I'm in need of an appliance.

Great selection of gear for both skiing and snowboarding. Just looking at the shop because I was in…read moreNapa while my wife was at an appointment. The owner handed me a flyer for the upcoming Ski and Snowboard Swap.

I felt bad for the shop, and wanted to support a local business. NEVER AGAIN! We had rented once…read morebefore for my son that is still growing. Equipment was okay-pretty used. Decided to return to get the rest of our skis waxed, and rent for my son. It was a genuine rip off-rental prices are ridiculous. You are better off renting up in Tahoe-quality and price wise. In addition, the owner is incredibly rude and disrespectful.

They have the best prices in town and the workers there are so nice if they already close…read more They go through their way to open the door for us

The worker is a very cool guy and store always looks good and smells good all the timeread more

Tune up 20" kids mountain bike. Jamaica was very helpful- installed proper brake pads, new chain…read moreand rear inner tube. Very reasonably priced and and confident bike will perform for my grandson without issue. Thank you!

Walked in asked for assistance on a disk break bicycle, employee working today on Wednesday…read moreNovember 12th 2025, gave me good advise on aligning the caliper, break pad and wheel. He proceeded and said: " I don't get paid to tell you how to fix your bike. You can look it up on YouTube." I thanked him for his time and told him that service is what sells". That was not good service. I rate them a 1 star for giving out good advise but terrible service.