I was a member here for almost 6+ years, and I finally decided to cancel. The biggest reason for this review is 100% due to management. Over the last 4 years, my monthly fee was going up. I probably contacted once a year to figure out what was going on, and was told "management will get back to you". They never did, up until a few weeks ago. The reason my membership went up was because back in 2018, the "Dues Lock In Fee" was never paid (they literally have my card information on file). At the time of signing up, they said my monthly fees wouldn't go up. It took you 4 years to tell me that?! To which management said "Well this is the first time I am hearing about this, and I called you right back". Yeah, no. Again I have been trying to contact management for the last four years, and not a single response. To find out, again this was due to an error at the time of signing up? In trying to resolve it, I had two options. They could throw in some personal training (which I declined, since I am being trained by their former trainer), or I could sign up for the Lifetime Membership which they would waive the annual fee. I ALREADY PAID AN ANNUAL FEE with my current plan for the year! Ultimately I said look if you can bring it down to the original price, I'll continue being a customer with yall. They couldn't, so I decided to leave. I genuinely wanted to stay, but with the way management dealt with this, no thank you. This gym is extremely dirty, and I have gone at almost all times. I know they have people who clean the gym, but it's disgusting. Bathrooms look like they are cleaned once, and 9/10 times it's always dirty when I come. I feel like the same machines are always needing to be fixed. The only good things about this gym were how polite the front desk workers were and their inbody scan! Erin is extremely friendly and so polite! I didn't work with all their trainers, but the one I did work with was amazing. It 100% sucked to see her go. The best part of the gym was the in body scan (probably the only reason I wanted to keep the membership). If you are looking for a basic cheap gym, please by all means go ahead. read more

The air circulation is very poor which made it extremely stuffy and hot even though it's winter. Studies have shown that hot conditions ruin your workouts so I'm hoping they improve this. I've been in more packed gyms that weren't nearly this hot. Aside from that they have most equipment I need from a gym. read more

Beware of joining. Read the small print. I tried to terminate my membership and was told I had to give 30 days notice and would e charged an additional month. This was not disclosed when I joined. I was threatened with collections if I didn't pay an additional month. Not good business. Still waiting for the email they promised when I terminated!! read more

The workers here are the best, very supportive always maintaining the gym. Have recommended multiple friends to this gym!

The workers here are very helpful and very professional. Loved the environment here and would totally recommend.

BEST GYM EVER I've been a member here for over 2 years and I love it! Their pricing is fair and the team is super friendly. They have knowledgeable trainers that will give you an amazing workout. 10/10 recommend! read more

The last time I was here was 3 years ago... What a difference! I wasn't expecting to see all the changes. It was modernized and up to date... bright and airy. The gym floor was broken up into 4 areas: cardio, functional training, free weights and weight machines and racks. The cardio area was probably the largest area. Everything I saw seemed to be in good working condition. The locker rooms were standard size for a Fitness 19 and with limited showers. The negatives are that the free weight/ weight machine area was crowded and the cardio StairMasters were filthy. read more

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Be aware!!! I signed up for this gym when they first opened as a family plan. The plan was under my now ex-husband's name. They automatically renewed under only my name. I had informed them that I did not want to renew the gym membership as I had moved from the area years ago. To this day, I get constant calls from a debt collector, saying that I owe Fitness 19 for membership. I have explained numerous times to the debt collector and fitness 19 that I have not been to that gym for several years, nor did I renew my membership, and I had also informed them that I wanted to cancel years ago. Even after all that they refuse to stop harassing me. I called the gym to speak with the manager, and I was told I would receive a call back. He never called me back. I explained to them very politely my situation and how I can resolve it. They seriously do not care! They just want to take your money. It will continue to do so even if you tell them you want to cancel. It has been a complete nightmare. I'm still dealing with the issue as of today. This has been going on for years now. Save yourself. read more

Great gym with good amenities and workout equipment. There's always enough equipment to do whatever workout you desire on that day. Lots of TVs to keep yourself entertained with up-to-date sport events, and very friendly staff members! read more

7 months no problems and i can bench 225 at 130bw any more questions ????????????????????????????? W workers

This is a great gym. The community is great and everyone is nice in here. The staff are always ready to help with no questions asked.

Walk-able distance from my house, location is the main reason for me to go here. They technically have everything you need, but it gets complicated during peak hours. If it's busy good luck getting a bench or machine for weight lifting. There are only two benches for doing chest press. My only other gripe is with other members not RERACKING their weights. If you are lifting 4-6 45lb plates, you should be plenty strong and more than capable to put them back. I've had to rerack other people's weights countless times here, more than at any other gym. It would be nice if other members could be more mindful, especially considering the limited equipment. Staff has been helpful from my experience, no complaints there. read more

I didn't enjoy this gym as much as the one in Newark. This gym definitely feels more cluttered and small. I also had a semi bad experience with a staff member. Overall just a gym I don't prefer and it's also the vibes here read more

If you want to GET ROBBED, then come to this place! Otherwise, RUN! Once they have your credit card information, good luck trying to cancel your membership, or receive a refund. The manager will trick you into signing up, and once they have access to your bank account, it's over. The first thing they do is charge you annual fees+monthly fees. Canceled my membership, just to find out after checking my bank statement that they've been charging me for almost a year. I'VE BEEN A MEMBER FOR YEARS AND THEY BETRAYED ME LIKE THAT! When I asked about it, they said that they have a new manager, and the new manager was very tricky. He tricked me into a new membership for 1$/month, and a couple of months later I noticed that I was charged almost $100$ the next month, then $30 every month thereafter. Shady business, run by shady people. The facility itself is very filthy and half of the equipments are broken/out of service! Dirty bathrooms and nasty shower areas. The lockets got broken into, and people's valuables have been stolen, and this gym doesn't take any responsibility. This place needs to be shut down. read more

This is an amazing place, gym small but you can the machine you like. Nice clean gym.

I've been training with Henry as my personal trainer for two months, and the results have been amazing I've lost 11 pounds during that time! He's super professional, knows exactly how to motivate without pushing too hard, and tailors each workout to fit your goals and needs. He also pays close attention to form and nutrition, which makes a huge difference. If you're looking for someone who truly cares about your progress and helps you get real results, Henry is the one. Highly recommended! read more

Good employees great people everywhere. Best gym in the Bay forsureeee. They have everything you need here. From weights to cardio machines. Good recovery station as they have red light therapy and some massage chairs! read more

I've been coming here for a couple of months now and absolutely love it! Always have equipment to use and super clean. Also Gaby is so nice and welcoming. She always says good morning and has a smile on her face. Thank you Gaby and fitness 19! read more

This worker named MD is honestly one of the best workers at this gym, he listens, he helps, and honestly is just an awesome dude. I'm not glazing but on some glazing type beat, yall should go to this gym just to talk to him. Darab is also cool! read more

My name is Araceli. I'm going to the class of strength every Tuesday and Thursday in Oakland fitness 19 with the instructor Miguel, he is great and every time motivates us to work hard with his amazing techniques, he always is positive and he has a lot of patience to every one in the class, he review to everyone if we do correctly every exercise, he is an amazing instructor, I really like the class. read more

I love coming to this fitness 19! it's always so welcoming and clean and has really good equipment! Gaby is always super friendly and helpful too, and always answers my questions with a smile on her face! I will definitely be coming here more often read more

Not such a great experience, I signed up for this gym so i can go ahead and try it and see if i wanted to proceed with coming here. As I sign up online, I put down for myself that I will be coming today at 7 PM. Keep in mind I filled this information out by 6 PM. Within the hour timeframe I was getting so much calls from them back to back. Saying if we're still interested in joining? I thought to myself why are they being so pushy for me to sign up? They must get some type of commission to be harassing me so much. I still give them a chance because it's close to my house. As I walk in I didn't feel such good vibes. I went straight to the treadmill because that was the only thing available. It was so packed in there. There was not a machine available. Not sure why they're being so pushy about people signing up if there's no space. The customers there are so rude and they mug you. Makes you feel very unwelcome. read more

This gym is located Conveniently down the street from my house. Environment is super friendly, staff always seems enthusiastic and happy especially Daniel couldn't recommend this location enough read more

The trainers and workers are super nice and friendly. Makes the gym experience very welcoming!

Clean and safety environment, friendly staff highly recommended. Staff is super friendly and always available for any questions

Clean, well maintained. Staff are relatively friendly. Good trainer. All at reasonable price

The service is deplorable. Today March 24th all the treadmills and step equipment were out. You will expect the service desk to notify clients or put up a sign. Nothing was put up clients kept going to machines and we had to be notifying them ourselves. I personally went to the desk to complain and nothing was done. The service staff have no clue about great customer service. read more

Hi, I like this gym a lot but could you guys refill the disinfectant wipes, please?? Also, I think the gym needs a deep clean because there's dust everywhere from the bottom parts of the machines (treadmills especially) and the corners of the establishment. I'll change my rating once I see these changes! Please and thank you! read more

Love love it here. Staff is awesome!! Erin and Sandy are two of the sweetest and professional staff members I know there. The guys are great too I just always talk to these two. Very helpful. Would recommend!! read more

I've been coming here for about 7 months now, and I like this location better than the one at daly city. The staff here are so nice too.

I honestly wouldn't still be at this gym if I wasn't paying $5 a month. I feel bad for the people who have the regular rate. Everything I used to like about this gym has changed. Yes, you can still see employees cleaning during the day but overall the gym is dirty now. It used to be spotless! The weight plates are always every where. Many of the machines are in need of maintenance. One of the cable machines was broken for over a month. There is a shattered mirror behind the leg press. The leather on benches and machines are cracked. A sink in the bathroom doesn't turn off properly. The kids club closed because of flooding. It really seems like they just stopped caring about this place at all. I know that managment has changed a few times. I'm not even sure if there is a manager any more. I never see one in the gym. I heard from another gym member that our gym was relocating further down mission blvd. I am not sure if that is true. If it is I guess it makes sense that they stopped giving a damn about his place. However, it shows that they don't care about their current members very much. read more

Fitness 19 - This hole in the wall by the squat rack has been here for years - Gyms Near Me - Hayward, California

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I started going to Fitness 19 Hayward location, because I was interested in VANCIA class by Vanessa Garcia. I love VANCIA, it is a high intensity class with dances and all the fun stuff. I love going to VANCIA, it is really interesting and challenging for me. Vanessa is really caring and professional!!!! LOVE HER!!! read more

Fitness 19 - Gyms Near Me - Hayward, California

amazing gym. good support and amazing customer support. good equipment and very clean.

such a cutesy gym, sweet staff. everyone here is sooo nice and has huge muscles. i recommend all the trainers

Este GYM lo mantienen siempre limpio y amables, máquinas siempre están disponibles y trabajando, el baño siempre limpio!! Es un lugar donde con confianza puedo hacer ejercicio o ir a las clases!!! Recomiendo VANCIA read more

Nice gym with a variety of equipment. There are a lot of disinfecting stations making the gym very clean. The location of the gym is nice and staff are friendly. Definitely recommend going to this gym. read more

Great place to work out! I've been a member for a year now and the price is pretty good!

Stay away from this gym. Their "new" general manager, Steven Steinway, is a nice guy but needs to be told when he should follow up after having months of trouble attempting to cancel a membership. Mind you, their new general manager is not "new" to Fitness 19 (it turns out that he's worked for them for over 2 years), so he probably knows how things work, right? Nope. Why does it take months to cancel a membership? Prior to him, I was helped by 2 other managers (a previous assistant manager and the previous general manager) in an attempt to resolve my membership cancelation. You heard that right. I asked to cancel my membership and was subsequently charged for 4 months + an annual membership fee due to the lack of follow-up and inattention of the customer service at this location. By the way, I was charged months of membership fees in 2019/2020 when you weren't even allowed into the gym... what? Get this, I even asked to speak to someone else who might be able to help (I'm a nice person, and I was understanding and respectful throughout the exchange). He referred me to his district manager, who I had to personally call and left a message for on 11/17 (to a Google Voice #, by the way). It is 12/2, and I've yet to hear back. Because I'm reasonable, I'll back out Thanksgiving and weekends, but that's 10 days of irresponsiveness. Super unprofessional and disappointing for a leader to ignore and dismiss customers. These are clearly learned behaviors, indicative of the culture at Fitness 19. Save your money, get home gym equipment if you can, or invest in a gym that takes their customers seriously. Do yourself a favor and read the other 1-star reviews here and be warned. read more

Fitness 19 - 24-hours is a long time in Fitness 19-land. 10 business days later, no return phone call. Don't trust a single word they say. - Gyms Near Me - Hayward, California

This location is pretty decent I like how it's always clean. All fitness 19 locations are just a lot smaller than what I'm used to. The front desk ppl here seems nice. The downside is it gets packed in the evenings not enough room for the amount of guests, but that's common with all their locations. read more

Huh! I've had a very hard time at this gym. I was pretty caught up with things because of which I couldn't be able to attend my sessions at the gym or barely was able to go to the gym. This is what happened. I went to the gym and asked the manager that I wanted to cancel the membership he persuaded me to pause my membership. I thought maybe in the coming weeks I can make it so I was okay. A month back I informed the gym that I wouldn't be able to continue the membership and I'm okay paying the fee for canceling the membership and the Personal trainer since I was charged when if you read the agreement the session aren't charged until you sign after your session! Nevermind, I informed my trainer of my situation of travelling and some personal reason, whatever I wanted to cancel my Pt and membership. Very casually they told me theyd cancel it. turns out im being charged for sessions im not going to make it. im okay with paying cancellation charges but how does it make sense to charge your customers that have an issue to charge $40 per for 30 minutes. let me be honest if you, if you are someone moving in hayward , looking for a gym please be mindful signing their paperwork. i think everyone who has tried to cancel membership with them have had a hell of a time with them. they don't cancel it. charge you and also make you feel stupid and unwelcomed. read more