Fitness Fixers, especially Kirk, are the consummate service professionals. They know what they're doing; are very responsive and accommodating in responding to service calls. They also work well to balance their representation of the parent service company & manufacturer (Ifit and NordicTrack in my case) and the needs and expectations of the customer. I highly recommend their service for any of your fitness machine needs. Such pleasant and authentically caring people! read more

I got a nice response from Eric and explained how sorry things went and I thought it was great that Fitness fixers got back to me. So in the future if I need help I will try them again. read more

I bought a used ProForm 305 cst treadmill. On day 3, it went crazy when I turned it on with the magnet. It elevated all the way to the top by itself, then I heard a loud pop and it stopped working. Kirk from Fitness Fixers came out the next morning and diagnosed a bad motor circuit board. He had the exact part on his truck and replaced it. He also noticed my tread belt was off center and adjusted it. He showed me how to lubricate the tread belt to keep it running smoothly. Fantastic service and knowledge. This will be my goto place for future treadmill repairs. read more

Fitness Fixers - My treadmill fixed and like new - Fitness/Exercise Equipment Near Me

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I would give Eric 10 stars if I could just for being an exceptional human being. My review is very much like "Judy C." On 4/14/21. I contacted Eric on a weekend and never expected a call back until Monday. He called me right away and talked me through how to get a replacement for the broken console monitor on my vintage Schwinn airdyne. My disabled/autistic son uses this for exercise. He enjoys watching the numbers increase as he keeps pedaling. He has behavioral challenges when things don't go smoothly, so I was hoping to remedy this problem asap. Eric was able to guide me to a replacement part he found, as we spoke, on eBay. I bought that part & installed it. (He offered to come and install it if I needed help.) When it wasn't working properly, Eric helped me find another one on eBay. All this, and no charge. I would've been happy to pay him. May the good you do for others return to you many times over! Thank you Eric for your generosity & kindness. read more

I scheduled a routine preventative maintenance on my Pro-Form 2009 Treadmill. Kirk did an excellent job and I would definitely have them back again. He was well trained, informative, and showed me how to lubricate the belt. He also showed me the type of lubricant to order on Amazon. I'll have Fitness Fixers back next year. They were very affordable. With a treadmill that old and used that frequently is good for me to take care of it. read more

Bought a used treadmill online that didn't work, kurt came out same day I called. Fast and easy, these guys are great.

Great service! They were able to fix an old treadmill and weight set. Works like new!

Called them in the am because my treadmill was making a weird noise and by 11am they had called me back and said they were in route. Tech inspected, found a game card that the fan sucked up which was causing the noise. He oiled my band and got me back up & running - no pun intended would definitely will be calling them for regular service! read more

Contacted Eric regarding my Vintage Schwinn Airdyne...he was generous with his time and knowledge... all pro bono....he knew exactly what was going on with my bike and assured me all was well and I owned a great workhorse piece of equipment...Happy Peddling for me!! Thanks so much!!! read more

With parks & trails closed, I needed my treadmill serviced pronto due to the belt stuttering. Erik came out the next day.. assessed, tuned-up and calibrated the machine. We found him to be courteous, engaging and an incredibly low cost for an in home repair service! Would highly recommend and will definitely call again if needed. read more

With the virus out there and gyms closed we started searching for a home elliptical and had zeroed in on several, including Sole, which was on backorder. Before going further, I decided to Google who might be available to service a machine we bought elsewhere and first encountered Fitness Fixers that way. I contacted Erik via their website form at 7:30 pm to inquire about their availability to set up and assemble and elliptical. Shortly after 9:30 pm I had an email back detailing their service and rates. Erik agreed that the Sole was an excellent machine, but also noted that he could deliver in the next week a True, which was a step up in quality, for not much greater price if we had any interest. He then gave us quotes on a couple models of new Trues and a couple models of remanufactured Lifefitness. The quotes were very competitive and included delivery, setup (free), mat & tax. We did our research on True, including contact with our former personal trainer, who strongly endorsed the brand from experience, and it seemed an excellent recommendation for us not only because it was immediately available and not only because it had excellent ratings but also because it had a compact footprint. I then spoke with Erik by phone to get his take on the two True models, which were about $1K apart in price, the more expensive one having adjustable stride. He gave a complete, honest assessment, took into account our characteristics and needs, absolutely without a "sales pitch." That was late on a Thursday afternoon. He was available to deliver and assemble the next day (!), which we couldn't do, and instead we agreed upon Monday. So from first contact to final assembly the entire transaction, including our research and thinking time, was one week. Erik and Kirk arrived on time to set up on Monday, both wearing masks. They showed the same level of courtesy, professionalism, customer-orientation and friendliness that Erik had shown from the very first email contact. They worked efficiently and cleanly, explained the machine and answered all our questions with total installation time from arrival to departure of their vehicles about 90 minutes. Fitness Fixers are unbelievably responsive, knowledgeable about all fitness products and professional. Erik was a true pleasure to do business with. A better customer experience is hard to imagine. You can't go wrong with them for purchasing or servicing fitness equipment. First class in every way. read more

I had a sadly neglected Stairmaster, which I need during this crisis more than ever. Erik came on time, friendly, but professional, with appropriate mask, replaced the defunct battery which he had in stock, fixed it all, and cleaned it with wipes before he left. Great service at a reasonable price. Can't beat that! My Stairmaster works great now. read more

My treadmill sounded like some poor animal was trapped inside and being tortured each time I started to run. Erik was so helpful, contacting the manufacturer and procuring a new motor. He then installed it promptly. Now I have no excuse for not running! Seriously, I'd recommend Erik and Fitness Fixers any time. read more

I needed my Proform bike fixed and Erik was very knowledgeable in what to do. He knew exactly what the problem was and even explained what he was doing so that I knew what to do if the same issue came back up. He was very professional and did his work very quickly. It definitely shows that Erik is very experienced in servicing workout equipment. He was in and out within 20 minutes and was super friendly. I would definitely recommend giving him a call if you need your exercise machine fixed! read more

These guys were great! I had an older Proform treadmill where the incline wasn't working. I emailed Erik, who told me exactly what to do and it worked immediately! Next time I need to buy or repair fitness equipment, he will be the first call I make. Thanks so much! read more

This is the third time I've used Fitness Fixers for take down/move/set up of my exercise equipment. They've helped me with a treadmill, an elliptical, and an inversion table. Erik and Kirk are extremely professional and take obvious pride in their work ethic. They are always responsive, on time, friendly, knowledgeable, and thorough. I can't say enough good things about them! Thanks you guys! read more

Erik did an amazing job diagnosing and repairing our theracycle. It is a motor driven bike that exercises both arms and legs. It was designed to help maintain muscle strength and stamina in patients with neurological disorders like Parkinsons. http://www.theracycle.com/ We are fortunate that Erik is willing to travel to the bay area to service equipment like this. His expertise and his patience are what make him such a great person to work with. http://www.fitnessfixers.com/about-us2.html read more

I don't usually write reviews, but Erik's professionalism and decency make it a pleasure. We got terrific service and Erik was incredibly helpful. He responded right away to our online request and then when he came out, he saw that the problem was solved with the flip of a switch and got the machine to work right away. Then after giving good tips for care and maintenance, he didn't even charge. From now on, Erik will happily be the first and only person we call. read more

We had a broken exercise bike. They fixed promptly at a good price. The bike works better than ever

I bought a new NordicTrack 1750 posted on CL from Eric. We chatted several times and he patiently answered all of my questions before I decided to buy it. They delivered it, set it up and explained the functions. They arrived exactly on time and the entire process was professional and friendly. Highly recommended. read more

We found Erik via Yelp and were very pleased with his professionalism and service. He was punctual, friendly and helpful. He found the problem quickly and saved us from scrapping an otherwise excellent condition treadmill. His rates were reasonable and he did his repair in a timely manner. We live in Novato and he was nice enough to coordinate a time when he was in the area, so we did not have to pay extra in travel fees. He knows what he is doing and we recommend him highly. read more

FANTASTIC service. We called Fitness Fixers and spoke to Erik -- the owner -- about a 10-year-old treadmill that needed repairs. He quickly texted us a quote for the repair, but also offered us options to purchase either a new or used/refurbished version, in case that was something we were considering (given how old ours was). He texted us a price and specs for a new treadmill he had in stock, and we looked it over and price compared online. Not only was it a totally competitive price, he was able to deliver the treadmill (ProForm) the same day (Valentines Day no less!), and he hauled away the old one for a small fee. Quick, reliable, LOCAL and a really nice guy. Highly recommend Erik and Fitness Fixers in Sonoma County for repairs or purchase options. Thank you, Erik! read more

Erik is great, professional, and he got the job done for a fair price. I really appreciated a job well done with our treadmill repair. I would definitely recommend his services to friends. read more

Very friendly, efficient, affordable and knowledgeable. Erik, was great- he was obviously out to do what was best for me and my treadmill needs - not what would put the most money in his pocket. Very happy with his services, and will definitely be keeping his number and email if service is ever needed again! read more

Had a problem with my treadmill and called FF to come out and diagnose it and give me an estimate. Received a call back within two hours and had a delightful chat with the company's rep. He listened to my problem and without hesitation told me exactly how to fix it for under $10. Ten minutes and I was back in business on my long trek to nowhere. I worry that this type of advice won't generate enough income to keep this 5 star company in business and almost hope something more serious goes wrong with my machine so I can meet them in person. Seriously, you don't find many of these type businesses anymore. Trust them to identify the problem and to give you an economic solution. Thanks guy read more

The expertise, efficiency and customer service of Erik at Fitness Fixers are phenomenal; I could not be happier with the repairs and maintenance on my Sole Elliptical 35. Not only does Erik have the knowledge to get it done, he also coordinated my repairs and parts through the Sole Warranty I did not even know I had. I highly recommend him. He went above and beyond for me yet again-- I had a weight bench and free weights that I had been wanting to sell - but the weight and awkwardness of the items stopped me cold. Erik took the lot down to Play it Again Sports for me as he was heading there anyway-- and they mailed me a check. Thank you and bravo, Erik! read more

I bought a used treadmill off Craigslist from Erik. The first thing I noticed when I went to meet him at his storage unit was that everything was super clean and organized. Erik delivered and set up the treadmill for me. It's been great. He even told me how to lubricate the belt ever six months, and told me I could call him anytime if I had any questions. Erik is top notch. Don't hesitate, just call him. read more

I want to give Fitness Fixers and Erik, the owner, my highest possible recommendation. I have a 6-7 year old treadmill where the incline motor stopped working. I called the manufacturer and they said I need a new incline motor so I ordered one. After about 4 weeks the part had still not shipped, so I called Erik and he determined that he had the correct incline motor in stock so I cancelled my order with the manufacturer. Erik came out the next day and determined that the problem WASN'T the incline motor but was the circuit board which he replaced. He then cleaned and serviced my machine all for a very reasonable price. I would have been stuck with an unnecessary incline motor if I hadn't called Fitness Fixers. Erik was completely honest and did not try to upsell me. In fact, I asked him if he should come back in a year to service the treadmill and he said no; just pay attention and if you start noticing any slowing down or other changes give him a call. I will certainly call Fitness Fixers in the future and am very happy to have my treadmill back and working. Again, Erik has my highest possible recommendation. read more

I made the mistake of storing my treadmill outside (on a covered patio). It turns out that the moisture in the air fried the circuit board and even killed the motor. Erik diagnosed this quickly and fixed up my treadmill beyond replacing the dead parts. He also replaced a drive belt and bearings that were worn out. The treadmill now works like new, even though it's four years old. Erik was very professional, knowledgeable, flexible, courteous and generous. I couldn't ask for more! read more

I highly recommend Erik and Fitness Fixers!! Erik has been very professional, competent, and pleasant. He seems to have great expertise regarding fitness equipment and diagnostics/repairs, his rates are very reasonable, he strives to get the most affordable and highest quality parts, and he gets the job done well and quickly. He repaired my Pro-Form elliptical. I am grateful that he is helping me maintain its longevity. I will contact Fitness Fixers for any future fitness equipment needs! read more

We have a "home gym" of sorts and our treadmill and exercise bicycle were in need of a tune-up. Eric from Fitness Fixers came at the appointed time to do the required maintenance. The bicycle had a pesky noise that it made when the tension was increased. Eric initially thought he had isolated the problem and we all believed it was fixed. When the noise happened again, Eric continued to diagnose the problem, ordered the necessary parts, and got us back up and running. In addition to being timely, attentive and polite, Fitness Fixers continued to provide excellent service until the problem was resolved. This is certainly a service provider worth knowing. read more

Eric helped break down a treadmill I had been unable to and the offered to help me move it to its new location - down a flight of stairs no less - then reassembled, tested and fine tuned. Arrived on time, did what I couldn't, helped above and beyond and personable and professional throughout. Highly recommended. read more

I had purchased a Bowflex Tread Climber a few years ago on Craigslist and the deck plates needed to be replaced. I found Eric online and we arranged for him to come to my house . It was a 1 hr 45 min drive for him. He showed up in the time-frame he had given me. What a pleasant and knowledge guy. He replaced my deck plated and had the machine running like new in a very short time. I would highly recommend this business to anyone who need exercise equipment repair. I couldn't be more pleased with the service. read more

I bought a used treadmill off of Craigslist, and after only one week of use I was having some issues. I called Eric and he was very helpful over the phone and was ready to walk me through fixing things myself. Since there were a few small issues I figured it would be best for him to come check out the treadmill and make sure everything was running smoothly. He was flexible and able to get me on his schedule within a few days. He was prompt (arrived 10 minutes early, actually) and professional. He knew exactly what was going on and how to fix it. I was having issues with it not locking once folded, the track was slippery and off so it was making noises and rubbing against the side, and I was having issues with the music player...among other things. He answered all of my questions and checked out everything little thing I brought to his attention that was a concern. He was honest in what he would do if it were his treadmill, and I really appreciated that. I didn't feel like it was all about money or he was trying to scrape as much out of me as he could. It was helpful to learn more about the treadmill I've got, and now I feel much better (and safer) in using it. I jumped on that bad boy this morning and had a great work out. No more slipping, and everything is running beautifully. Eric's prices are very reasonable and he was very polite and knowledgeable. I know that if anything comes up I can call him and he'll get on it. Thanks Eric! read more

Erik is great. He got back to me promptly, showed up on time, and did the work for the quoted price. He also took the time to show me what I needed to do with my new treadmill to keep it in good running order. I would highly recommend him. read more

Great follow-up, prompt, professional, fair price.