I am a little late with writing this review, however it is very well deserved. This was the…read moresmoothest and most pleasant car buying experience I have ever had. I had not bought a car in 10 years so I was a bit hesitant initially. I spotted my perfect car (Mercedes CLA 250) from the USAA car buying service and contacted Tricars immediately. Matt promptly got back to me and we scheduled for me to take a look that afternoon. I came in and it was just as described and right price. I actually didn't expect to make a decision that day, however I felt super confident in my purchase and took the plunge. As I said before, it was such a pleasant car buying experience and 7 months later I'm still happy with my purchase. I will definitely be purchasing from Tricars again.

I'm super happy I found these guys. I traded in my mustang and got an Audi A7. The process was…read moresmooth and easy. These guys are truly professional and do not waste your time, and are utterly respectful. I've purchased many cars in my life but it has never been this easy. The front right headlight had some condensation in it and Arash said it would be taken care of on their expense in two weeks or so. They are very detail oriented and very honest. I really couldn't be happier. Matt was a big help too. I highly recommend Tricars.

I had a great experience purchasing my first car! A 2024 blue Honda Civic Hatchback. I was greeted…read moreby William, he took such great care of me and my family. He was very helpful and a kind person. Thank you to everyone at Sport Honda

So I originally came in yesterday to collect the part that I ordered, which was the Honda emblem…read more(something so simple). I got there and they said they couldn't find the part... so I'm like I came for no reason i see. The guy in parts stated that we can reorder it for you and you can pick it up tomorrow. They said they can't ship it to my house or another dealer smh. Just overall an inconvenience to my day. I came the next day to pick the part up and asked for a complimentary car wash and they declined....just ridiculous. One of the worst dealers I've been to. If you must go to Honda go to the one in greenbelt and just ask for Lateef! He's great! Never coming back to this silver spring location again... Update: the owner gave me a phone call and apologized to my situation and I was able to get a car wash the following day. So I did appreciate that. Raheem was very kind when I came back in and got me sorted

Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service…read more Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life!

My favorite place to go for auto repairs and services . Honest, knowledgeable and friendly staff.read more

Great professional service!!!! They fitted my car with some new tires and the entire process was…read morepainless and on time.

We recently ordered tires from Tire Rack for the first time and their recommended installer near us…read morewas S2 Dynamics. We had the tires shipped to them and it was very easy to make an appointment for installation. My wife took the car in and she said that the team at S2 were really great and installed the tires in no time and she was back on the road. The cost of getting tires from Tire Rack and the S2 Dynamics install cost saved us a significant amount of money compared to the dealer. Would definitely recommend.

DO NOT BUY A CAR FROM HERE!!! I had one of the worst…read moredealership experiences I've ever dealt with, involving the following "managers" Paul Angel, Rob Buaynstein, Jason Buts, and Mussa Fowl. I live in Virginia and went through the full process of purchasing a vehicle from this Maryland dealership in good faith. Here's what happened: * I contacted the dealership about a specific vehicle and was told multiple times they expected me to come purchase it. * I paid out of pocket to have a mechanic drive 40 minutes to inspect the vehicle before buying. * I repeatedly asked to place a deposit or hold on the car, but was told they "don't hold vehicles due to corporate policy." Despite that, they continued to tell me things like "see you tomorrow" and prepared me as if the deal was happening. On Friday morning: * They had me submit a credit application (which I was told would be a soft pull, but it turned into a hard inquiry). * They sent me a signed buyer's order with the VIN and price, which I submitted to my credit union. * My credit union approved the loan and issued a check payable directly to the dealership for the full amount. * I sent them proof of the check, and they told me to come pick up the car that same day. While I was literally on the way (3 hours out), after sending them the check confirmation: * They informed me someone else was coming to look at the vehicle. * Then told me whether the car sold was "above my pay grade." * Shortly after, they sold the vehicle to someone else. When I called to resolve the situation, I was given the runaround by multiple managers: * I was told the check "doesn't hold the car" * They claimed someone else "was already in the system" * And ultimately said they were no longer selling it to me The call ended abruptly with no resolution. Key issues: * Misleading communication throughout the entire process * Hard credit inquiry after being told it would be soft * Sending a signed buyer's order, then backing out after financing was secured * Accepting proof of payment and telling me to come in, then selling the car anyway * Complete lack of professionalism from management Bottom line: I spent money on a mechanic inspection, took a credit hit, secured financing, and drove hours based on their word--only to have the vehicle sold out from under me at the last minute. This dealership does not honor its commitments and does not operate in good faith. Proceed with extreme caution.

We have used their service department for a Rav 4 never again…read more They were supposed to do an oil change and fix a tail light. They gave us the car back and a bill neither was done. We bought cars from them years ago never again. Sales department doesn't call back. Makes you wait forever in the showroom.... Not a good dealership go elsewere.

I had an excellent experience with Joseph and Adam at Mercedes-Benz. From start to finish, they…read morewere professional, knowledgeable, and incredibly attentive. Joseph kept me updated throughout the service process. It's rare to find someone who truly cares about both the customer and the vehicle, but he went above and beyond. Everyone I encountered at this location was very attentive and friendly. I highly recommend this location.

Purchased a expensive used car here, recently I had to open the hood for the first time to put…read morewindshield wiper fluid in and I see that car even tho says no damages on car fax, was repaired and they left a screw out and the grill was broken and never fixed. ANDRES, sold me the vehicle and I tried reaching out to the manager Abdul but he does not answer, seems like he knows that this would eventually happen and now he is ducking my calls. Just look at the pictures, this vehicle was well above 80k.

I worked with Nick and he was very kind and knowledgeable. The entire team was respectful of my…read moretime and my family's time, and we never felt pressured to buy anything. We were able to leave with the car we wanted at the price point we were looking for. Overall it was a very pleasant experience.

Walked in looking at purchasing a Mazda CX-5 and the sales person was not helpful at all. He was…read morearrogant and not knowledgeable. We ended up just walking out. Not the place I want to spend $45K on a vehicle...there are other options

Andy and Gen were amazing!! They were very professional from beginning to end! Made our purchase…read moreexperience a great one!! We'd definitely recommend them to anyone in the area looking to work with a great team!

I have been a loyal customer at this location for years. Jim Cluttler was absolutely amazing!…read moreAlways so friendly and professional! Will definitely miss him! Today I went in for a scheduled oil change, the person Omar Ramos had a serious attitude. I asked a question about appointments, I was trying to get a clear understanding, and he was very unprofessional. His tone was very off putting. I literally had to step back because he was too close to me. Maybe he shouldn't be working at 7 AM in the morning if he's not a morning person . I know he said he had just started, but maybe he needs more training on customer service but some things you just can't teach. I never had a problem with any of the service reps here, always have had great experiences .