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    Tricars

    5.0 (18 reviews)
    Open 9:30 am - 6:30 pm

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    8 years ago

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    8 years ago

    Great service. Matt is very attentive to your needs, I have never had a better experience buying a car! Always using Tricars from now on!

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    Review Highlights - Tricars

    The process was easy, the car is beautiful & as described & Matt & AJ were professional from beginning to end.

    Mentioned in 11 reviews

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    Fitzgerald Toyota Gaithersburg - Front of store

    Fitzgerald Toyota Gaithersburg

    (215 reviews)

    // 4 stars overall experience over 4 days of service for 1 issue…read more May 2022: My major issue was that my break was making a click when I was coming to a stop. I was told they couldn't figure out the issue so they need to call Toyota headquarters which takes a whole. Couldn't wait longer so I rescheduled. May 2022: on my rescheduled trip, I waited eight hours for them to tell me they contacted the headquarters to fix it but of course it was not fixed. I did lose faith July 2022: came back to drop off for the same issue. I found out that back in October 2021 Springfield Toyota installed my break pad and associated parts incorrectly so it was making a cracking noise. Therefore Fitzgerald was able to put on new hardware to fix the whole issue. I tell you once my issue was fixed my life was so much easier. Thank you to the technician that figured out the issue finally. I am satisfied. The one less star was because when I picked up the car the lady who processed my pickup was less than enthused to work there.

    Just changed oil in this store. It's horrible experience. With a valid coupon, I should pay about…read more$5 add tax. But they finally charged me $35. The coupon is very clear " regular oil change with coupon now is $4.95". But from the front desk lady to the manager, they excused it' s just an example not the final price. No one showed any respect to the customer. All of them just cheated you, and squashed your money. Never want to see these ugly faces again

    Fitzgerald Auto Mall - Enjoy the FitzWay

    Fitzgerald Auto Mall

    (73 reviews)

    Recently, I bought a Nissan Rogue, and I was really happy with the assistance I got from Anthony…read moreDiamond, the sales consultant. Mr. Diamond demonstrated self-assurance and attentiveness from the start of the procedure to the finish. Thank you for all your support, Ms. Phillip

    DO NOT BUY A CAR FROM HERE!!! I had one of the worst…read moredealership experiences I've ever dealt with, involving the following "managers" Paul Angel, Rob Buaynstein, Jason Buts, and Mussa Fowl. I live in Virginia and went through the full process of purchasing a vehicle from this Maryland dealership in good faith. Here's what happened: * I contacted the dealership about a specific vehicle and was told multiple times they expected me to come purchase it. * I paid out of pocket to have a mechanic drive 40 minutes to inspect the vehicle before buying. * I repeatedly asked to place a deposit or hold on the car, but was told they "don't hold vehicles due to corporate policy." Despite that, they continued to tell me things like "see you tomorrow" and prepared me as if the deal was happening. On Friday morning: * They had me submit a credit application (which I was told would be a soft pull, but it turned into a hard inquiry). * They sent me a signed buyer's order with the VIN and price, which I submitted to my credit union. * My credit union approved the loan and issued a check payable directly to the dealership for the full amount. * I sent them proof of the check, and they told me to come pick up the car that same day. While I was literally on the way (3 hours out), after sending them the check confirmation: * They informed me someone else was coming to look at the vehicle. * Then told me whether the car sold was "above my pay grade." * Shortly after, they sold the vehicle to someone else. When I called to resolve the situation, I was given the runaround by multiple managers: * I was told the check "doesn't hold the car" * They claimed someone else "was already in the system" * And ultimately said they were no longer selling it to me The call ended abruptly with no resolution. Key issues: * Misleading communication throughout the entire process * Hard credit inquiry after being told it would be soft * Sending a signed buyer's order, then backing out after financing was secured * Accepting proof of payment and telling me to come in, then selling the car anyway * Complete lack of professionalism from management Bottom line: I spent money on a mechanic inspection, took a credit hit, secured financing, and drove hours based on their word--only to have the vehicle sold out from under me at the last minute. This dealership does not honor its commitments and does not operate in good faith. Proceed with extreme caution.

    Tricars - car_dealers - Updated May 2026

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