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    Five Guys

    2.9 (50 reviews)
    Open 11:00 am - 10:00 pm

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    Front counter and menu
    Wendy M.

    We went to a different location this time and I was impressed with the friendly staff and the quick service. I was a bit confused about their prices and the young man ((Devon-hopefully I spelled it right) took the time to explain the difference between them too me. He was extremely patient and friendly. 5/5. The inside seating area was clean, but I didn't stay since we were getting ours to go. I'd give the cleanliness of location 4/5 Parking is somewhat tricky if that part of the strip mall is busy. They do have handicap parking! Kudos 4/5. I will definitely be going back to this location -Whitagain for a burger and fries! Definitely recommend.

    Quick service with a great attitude! Thanks to the crew at Five Guys in Cockeysville!
    Dave G.

    Thanks for the quick service and great attitude. Much appreciated. Thanks Five Guys Cockeysvile! Now it time to eat! Cheeseburger All the way!

    a receipt for a phone

    We come in once every week or 2, we tip, we're always nice and respectful. The crew wasn't even that busy tonight. There was one customer ahead of me, then halfway through my food being made, a different customer came in. With one dine in table that was already eating their meals. And 3 crew members, which seems to be the norm, even on busier days. As a matter of fact, a 4th employee was just leaving for the night as I walked in, too. So there's really no excuse. We always ask for the fries to just be cooked a little extra longer to make them crispy. So when I ordered from the girl at the register, I requested them to be extra crisper than normal. I noticed she didn't relay the message to the tall guy who was cooking, and that seemed to be in charge, nor was it noted on the register or my receipt. So when the tall guy handed the food off to the customer ahead of me, I reminded and asked again. The guy was seemingly annoyed and answered me in a mocking tone that "they got me." Yeah, they got me alright. Not only were the fries not extra crispy, some were half cooked and half raw still. Honestly, it wouldn't have been that big of a problem cause we could pop em back in the oven, but they were way over salted. Sometimes, you come across a fry that's under cooked or over salted, but this entire batch was this way. Is it ignorance? Incompetence? Or just laziness? I'm gonna guess all 3. It doesn't even take extra effort to just leave them in an extra few minutes. But to undercook and over salt is just messed up. So tonight is our last time giving this spot our repeat business. There's another Five Guys Burgers that's 4 miles down York Rd with free and easy parking that is heading towards Towson with much better reviews. Tame the extra few minutes and go there instead. Order #88 on 9/20/2023.

    I didn't get my food until 3:15pm.

    Normally this place is fine. but the new crew is the worst. They left my burgers on the counter for 20 minutes. The one girl with the septum piercing shouldn't be in this business since she's slower then molasses, ITS FAST FOOD. meant to be fast, not watching my food get cold while she finally drops fries after my foods been sitting there for 20 minutes. It will be a while before I ever try this Five Guys again.

    Little Bacon Cheeseburger
    Ryen E.

    One of my favorite burgers and fries. Everyone is friendly and ordering is easy to customize toppings. Food is cooked to order and so fresh. My go to is the little bacon cheeseburger with lettuce green peppers and jalapeños with a small order of fries. There is always more fries in the bag than you realize it's delicious.

    This was supposed to be a GRILLED CHEESE
    Kay M.

    Wish I could give this place a 0. My husband went here to get me a grilled cheese (7 months preggo over here) and he came home with just two buns with pieces of bacon on it. He paid 6 dollars for this ? I called to let them know the manager hung up on me. Don't go to this joke of an establishment.

    Time due for pick up and time of refund - NO FOOD!

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    11 years ago

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    9 years ago

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    7 years ago

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    15 years ago

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    15 years ago

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    14 years ago

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    9 years ago

    Service with an attitude. Fries too salty. Burgers cold.

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    11 years ago

    My fat-assed beer belly roomates eat here a lot. Thanks for making them fat five guys.

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    12 years ago

    Love 5 guys this one has nice fast service and low wait times. Fresh fries. Delish burgers.

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    Five Guys - burgers - Updated August 2026

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