I stopped in at Five Guys after several close friends said it was a good burger joint. Unfortunately, I wasn't all that impressed. Maybe it's that I'm not much of a beef-eater these days. The place is a "no frills" burger restaurant. They don't fancy anything up at all and evidently there is a target market for that kinda taste bud because I've heard so many raving reviews just through word of mouth. The restaurant is a walk-up and order kinda place so service can't really be rated. We had the typical high school kids take our order. There was no real enthusiasm for recommending anything on the menu. There are no options for a side other than fries and they do not offer anything other than a burger except grilled cheese and a hot dog. Their fries are fresh and pretty good, but I don't think I'll be returning for fries. I think there might be a convenience to this place for people who want a simple burger and don't want to deal with the all the "bells and whistles" that other restaurants might have. I just don't like the idea of a place that doesn't even offer a chicken sandwich for those who don't eat much beef. Luckily, I had the option of a [(n)expensive!] grilled cheese. read more

I wish I could give this place negative stars. I ordered delivery and was missing part of my order- no big deal; I called to have it fixed. After a long discussion and being told that the restaurant couldn't do anything for me, other than give me a coupon to the restaurant, they called back with a solution. If I ordered another item, they'd be able to send a drive out with the missing item from the first order, and they'd refund my money. Needless to say, there's been no refund. The customer service was some of the worst I've ever experienced at a restaurant. read more

I'll be honest, I really don't get what the big deal is with Five Guys. It seems to be a place that is given so much praise and recognition. I came here for the first time the other day to give it a shot. It really did not impress me the way I hoped. The food was not bad by any means, however I've had burgers from McDonald's that are just as good...and FAR less expensive. A single patty bacon cheeseburger with fries cost about $13 and that does not include drink. In all fairness, the staff was nice and the restaurant was clean. However, would I come back to Five Guys for the quality of the burger and the price I paid? Probably not. read more

It's a burger joint. Nothing fancy. Doesn't claim to be. Burgers are made with real beef. Real beef! (still can't figure out what Sonic uses, yuck!). Lots of fresh toppings to chose from. I keep it simple so I can taste the meat. I can't figure out how some people are claiming the fries are frozen. The bags and bags of potatoes lining the order line kinda gives it away, and the board on the wall that tells you where the potatoes of the day are grown. The fries are fried to order and need to be eaten immediately because they are so fresh, they will get soggy if ordered to go because they don't stay crispy as long as the frozen ones. Love the tea machine. I like half green tea mixed with black tea. Yum. read more

You will not leave hungry or lacking in excess of fat content for the week. three main ingredients use - meat / potato / grease. If you want an expeensive greasy burger this is the place. And they are on the expensive side for burgers. read more

They where great I did this to myself I ordered online and went to the wrong location and they gave me a refund and they made my order here no questions asked and where very nice to me and the food was great too thanks guys read more

I feel like the quality of this Five Guys is like a burger restaurant yo-yo. One minute it's up, and then it's down. When Five Guys is on their best game, it is easily the best burger I've ever tasted. Any other time, and you might as well go somewhere else. I have to show up right when they open just to get a properly made burger. Their expensive prices don't help the matter. Between 16 and 20 dollars I've paid for a two patty Bacon Cheeseburger, Cajun fries, and a large drink. If I'm going to shell out that kind of money for any kind of food, it needs to be top notch. The grilled onions and mushrooms I get on my burger really aren't grilled. They really should be called "sautéed onions and mushrooms." I guess, when I think of grilled onions, I should call them caramelized onions. That could just be a failure on my part, but for these prices, am I really that wrong? Their Cajun fries are good, but they're greasy. The one thing I will say in their defense is that they do know how to make bacon for a burger. But even then, anybody in my position could make bacon for a cheeseburger at home and save a ton of cash over going to this place. Sorry, Five Guys. I'm not impressed. read more

Once you have five guys, you'll always crave five guys (no homo) These are burgers with strength with fresh toppings made for real men with hair everywhere who like their meat thick and juicy. Usually order a bacon cheeseburger ALL THE WAY (with all the toppings) Go HAM or go home. read more

Good good good A tasty burger with delicious fries. This is a must for burger lovers. read more

In the past, we were impressed by the great service and fun atmosphere. Not so on our recent 1.20.18 visit. The young lady taking my order didn't take it correctly. Then the music was so loud and obnoxious it was uncomfortable to even be in the place. I did talk to the manager and she refunded our meal and was gracious. She explained the music is picked by corporate and they can't control anything but the volume. I do appreciate her working to make our experience more pleasant. I'll think long and hard before I visit this 5 Guys location again though. read more

When you get your order, check it. They always mess it up. Not sure how hard it is to make sure you get 4 burgers and 1 order of fries. This location sucks! My food was also cold, except the fries. read more

I love their burgers! and fries... lol. There is nothing more American than a good ol' cheeseburger & if you haven't tried it, DO IT! I promise you won't be disappointed. You pick from a simple menu and load it up with lots of toppings (FREE) Get those veggies in! haha - Prepare to do a little extra work out the next day :) I've been to this location a few times and have always been treated great- friendly service and good food for cheap... can't beat that! I want to add, their fry portions are crazy (regular & large) and they throw some in the bag too, so for 2 people a regular is more than plenty! and get some cajun fry seasoning on the side - yum! Enjoy! Also, they have an app so you can order from your phone and swing by and pick it up. You have to enter your card # and I'm not down with that... but some people don't mind so i though I'd share! read more

Simply the most fresh and delicious burger in town!@ The fries are addictive and are served in a "share with your friends and family portion! read more

Blech!!! This place is awful... These burgers are a "gut bomb" waiting to give someone a heart attack. I ordered a "small" burger with mustard lettuce tomatoes and pickles, but the patty was super, super greasy and the bun was soggy. Then the kid who put the fries in the bag just threw them in on top of everything and it was gross. I had to dig past the fries to get to the burger, and you could see all the fry grease seeping through the paper bag. I almost gave it back and asked for a refund. The fries were were waaaay too salty and greasy. I tried to eat some of it, but threw it out and left. On top of that, the meal was super expensive. A tiny burger, fries and a coke was over $11.00. I wish I could give this place negative stars. I'll never go back, and definitely not recommend this place to anyone. Yuck! read more

First time to visit this hamburger grill and was amazingly surprised at the great tasting burgers! Will definitely be back!

Usually get good burgers and fries from here. Ordered on the phone app as usual and stepson went and picked it up. Two burgers didn't have cheese as ordered. Ordered a small Cajun fry for one person and a large regular to split with my wife. The Cajun fries had so much seasoning and the regular order had so much salt the fries were all inedible. read more

This place does have a good berger but I'm pretty sure its only because it's swimming in grease. I do like that you can add any topping at no extra charge but I hate the way they mash the berger into the foil so when you open it, the bread is soggy sheets of paper with grease running out every where. The cajun fries are also not very good and soggy. read more

Best burger/fry combo!!!! Juicy fresh burgers with fresh potatoe French fries (chips) worthy of malt vinegar!!!

One...the assembly line of burger is a turn off...two, let customers know it comes with 2 patty and last but most importantly I really dislike crunchy burnt Bacon pieces on my burger! I really should have sent it back... and whataburger got better burgers than this spot. read more

The menu at Five Guys is so limited I refuse to go any longer. No onion rings. No salads. Only burgers and fries. How boring. You have to ask for mustard. There is no salt or pepper anywhere to be seen. The bathrooms are solo, so if someone is hogging up the bathroom, you just have to wait, even if it's lunchtime, and you're on a short time fuse. Just nothing about this place that would tempt me to ever go back. read more

Place is really great and people who work there listen to you and are helpful. Great prices and lots of food in your bag lol. Food is so good and they get it right every time read more

The 5 guys burger is decent- they have a good variety of toppings and all the burgers are double meat. With that being said, the burgers are still pretty small. Maybe its the bun size, I'm not sure. Think McDonald's $1 burger bun compared to a Whataburger burger bun. The cajun fries are good, but over-seasoned. I end up trying to brush some of the seasoning off just to make them enjoyable. Once you add cheese, fries, and drink, the price tag gets up there. Five Guys is just okay, doesn't leave me craving. read more

Fattening, but well worth the calories.. Great burgers, even better fries! All toppings are free of charge.

The staff generally seems miserable. I've been multiple times due to the food being good, however the environment is toxic. I've showed up at 8 and been told "this has to be to go". Odd group of workers read more

No complaints. I got the single patty cheeseburger with sauteed onions and mushrooms and some Cajun fries. I thought the burger tasted about equal to MooYah's and better than Smashburger. The fries are similar to MooYah's (medium thickness) with a tad more grease (just how I like em) and with the Cajun flavoring on them it was just enough salty vs. seasoning. I would come back. read more

I've been to Five Guys several times and thought it was time to write a review. It seems like this is one of those places that you love or don't. I'm one of the don'ts. While the hamburgers are decent enough and taste "homemade", it isn't the kind of homemade I like. I don't like the hot burger with cold toppings wrapped up in foil. It reminds me of something my mom would have made in the 70s and I don't pay money to feel like I'm eating at home. I find their menu confusing for sizing of the burgers and fries. We always end up with too many fries. Also, there isn't a kids meal which makes it a little expensive. Overall the place is okay but there are so many other places I would rather go. The food is good but just doesn't appeal to me. read more

I live this place generally I am not really a burger person, but when in rare occasion I crave a burger this will be the only place I go to to gets burger. It so fresh the patty cooked in front of your eyes! The fries are to die for they always do extra scoop into the bag so ordering a small fries is enough for me and my husband! Our must go place for a yummy burger! read more

Still love the burgers and fries! Had one okay experience but that was due to new people awhile back. Last two or three trips have been great! read more

I would not even give this location a star! Horrible customer service. Beyond rude employees. I would never spend my money at another five guys again! read more

Not a big fan of burgers but I gotta say 5 guys ya got the best burgers! The first time I had it i took a bite and I was like Ooh damn!! Wtf did you guys put in there! read more

I ate here today and i couldn't believe how good the burgers were. It was one of the best burgers that i have eatin in a while. It was only $5 for the burger, it was worth it! I would recommend this place for someone that wants to eat a burger for cheap. Excellent restaurant. read more

Good old fashioned hamburger and cajun fries I'm looking forward to talking my daughter here for the food

Even though the burger can be considered tasty but the service when ordering is pathetic and worst was how dirty was this place. The floor was visually dirty and felt sticky... the tables looked like no one had cleaned them for days..... AWFUL....!!!! I left wondering at what level of hygiene is the kitchen......!!!! It was my first and most likely the last time to eat here...!! read more

Wife and I were in the area, and we didn't know of any good places to eat. We'd heard pretty good things about Five Guys, so we decided to give it a shot. First off, we walked in and it felt like a walk in cooler. Don't know why they have thermostat set on 60 as it was in the low 70s outside. Wife gave the guy at the counter her order, and I asked for a beer. Turns out they don't serve alcohol. I ask the counter guy how they make money without selling beer, and he says they charge 20 bucks for a burger. After waiting 15 minutes (I checked the ticket), her food was ready. Burger was not bad and the fries were ok. Not worth $13.50 IMHO for burger+fries+drink at a counter-service joint. We won't be returning. read more

Five Guys - Burgers Near Me - Cypress, Texas

Five Guys is always pricey. The cherry shake was too sweet. It was made with some sort of cherry purée mixed into the ice cream. Too, too sweet. The fries were greasy, limp, and too salty. The cheeseburger was good. There wasn't enough mustard and mayo to enjoy it fully. The beef patty is better quality than a drive-thru. I won't be back because I was just passing thru. The place wasn't very busy at this hour. read more

Really really good hamburgers and the people are ALWAYSSSSSSSSSSSSSSSS SOOOOO NICE!!!!!!!!!!!! I absolutely love going here when I want something hefty and that is going to fill me up. read more

Yep it was super good as always food was great and the store was clean I will go back again

Really god burgers and fries. You will not be disappointed with a cheese burger and Cajun fries. The have the best around.

I went around 5:30 to pick up an Internet order. The young guy at the register was very disinterested in helping me. He told me my food would be ready in a few minutes. I could see two internet orders sitting above the fries. He then turned away from me and continued his conversation with another employee without checking the two Internet orders above the fries. After 10 minutes, I asked the manager to check the two bags above the fries and amazingly enough my order was one of them. Now I wasted 10 minutes and my food was cold. Very poor service. It is of note that there was no line and very few people in the sitting area. read more

Waited over 20 mins for a mediocre burger... Forgot to add that they forgot to place my order, so that's why I waited so long. It's been awhile since I've been to Five Guys and I'll say that I won't be returning to any of their joints anymore. read more