I know what I said earlier about reviewing chain restaurants, I don't need you to remind me. Sometimes there's just exceptions to the rule. I wasn't sure if I wanted to steer my review more towards Five Guys generally, or this locations specifically. So it is what it is, figure it out. Anyway, I'm on MSU campus and in an area where there's several unique food options. My first Five Guys experience was many years ago and I love this place. My daughter and I decided this is the lunch for the day and we stop in. We each get a cheeseburger "all the way", share a regular size fry, and drinks. The bill came to roughly $25, and we grab our seats waiting to be called up for our order. We grab a paper bowl of shelled peanuts to munch and kill time. About 10 minutes later, we each have a burger in our hands that we aren't sure how to eat. The "all the way" burger has so many toppings it barely fits in your mouth. Read the menu for the details. Everything is clean, everything is fresh. The prices may be a little more than usual, but trust me, it's worth the experience. Being in business for over 30 years, and having over 1500 locations, I certainly can't speak for every place, every where, every time. What I can say, is I've never had a bad experience, bad service, or bad food ever at Five Guys. At any location. I'm sure there's that exception to the rule though. I 4 starred this place because it's great and I love it. I didn't 5 star it because it's a chain restaurant. It's my review, so I can do that. Make your own review if you don't like it. I'm definitely coming back. Over and over. Mainly because these are some really good burgers. But I also like taking pictures of burgers and these are some very photogenic burgers. Eat up. read more

Five Guys - Cheeseburger All the Way - Burgers Near Me - East Lansing, Michigan

brayden c. food tasted goo, i like the lemonade, very fast for the amount of people in the place read more

Pretty good! Very fast service for how many people there were. The burgers were decent and would definitely go again.

arrived to pick up an order, gave my name, and was told to wait. After waiting nearly 20 minutes, I walked up and asked what was taking so long, only for them to say my order had been ready the whole time. Literally, just take the five seconds to properly read the takeout orders before telling someone to wait. Waste of my fucking time. read more

After paying $15 from a meal without a drink I was severely disappointed to open my bag when I got home and see my fries were basically empty and my burger had one tiny piece a lettuce on it. I cannot imagine how someone would place the fries in the bag this empty (And no they were not spilled along the bottom of the bag) read more

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Great food as always! Very fast service! The place was very clean. Will definitely go back again!

Very rude and snappy , counters and table were dirty, ketchup was out. Atleast the food was decent

This place probably has the best cheeseburger and fries I've ever tasted in the area. They've never disappointed me in the slightest. I love the amount of fries they give you! They're a little bit on the pricey side but it's definitely worth it to me. Their burgers aren't too greasy and are cooked to perfection. Their fries are perfectly seasoned, and are exactly like those classic boardwalk french fries that they claim to sell. Always a joy to eat here, I love getting it delivered to my work for lunch! read more

Update. I went back and the prices have went through the roof. 9 bucks for a cheeseburger, 4 bucks for a little fry with no extra scoop of fries into the bag. For the price they charge nowadays you minds as well go to a sitdown joint. read more

Quit saying you're gonna reopen on a certain day, and then pushing it back another 5 days, boutta start calling it 5 days instead of 5 guys, hurry up and open so you can make money. read more

This place serves one awesome burger, and the fries are out of this world! The burger toppings selection was nice as well.

Obviously Five Guys is a chain restaurant, so I wouldn't normally think to review it, but I really liked this location. Sometimes you just have the craving for fast food, and Five Guys definitely fixes that up! read more

Not too bad. I don't know what it is but the Cajun fries are always so salty. I can never really finish them because of how salty they are. BUT, they do give you a ton of fries which is awesome. The burgers are good almost like the In N Out burgers...which I still prefer. Unfortunately, I live in Michigan now so this will be the closest I will get. Overall, good burgers that you can customize and I would just stick to regular fries. Good location and great workers. read more

Great hamburgers and excellent fries! Went here for lunch. Be forewarned. What I thought would be $12 to $15 meal turned out to be $20. Had a regular hamburger, "little" fry and small drink. That is without tip, which comes up as an option if you pay by credit card. It will be awhile before I eat here again. read more

Best...burger...EVAR! OK, well maybe not ever...it's not like they use artisan buns or gourmet toppings, but what more can I say? Burgers are enormous and delicious, and prices are reasonable. It's not the best food I can possibly imagine, but for the type of eatery it is, it doesn't get any better. They lose a star due to their hours. I'm probably being nit-picky, I know, but at 10 PM on a Friday night, I should be able to find a better place than a bar to sit down to a meal before a midnight movie showing. But I digress: I challenge you to find a better 50's-themed burger joint that is well-priced, clean, consistent, & delicious. Not gonna happen. A meal of a bacon double cheeseburger with everything ("All The Way", which is cheese, lettuce, pickles, tomatoes, onion, mayo, and probably some other stuff I'm too lazy to look up), regular fry, and small drink will only set you back a few more dollars than a comparable meal at Culver's or even Wendy's (it was about $12). But the food at Five Guys is way better than at those other places. Additionally, unless you specify a "small" burger with only one patty, it will automatically be a double burger & they give you a big cup of fries & then dump a bunch more into your bag, so portion sizes are VERY generous! They keep it simple: they only have a few items on their menu, but what they do, they do very well, and maybe most importantly, very consistently. I've been to this place around a dozen times & to the Ann Arbor location a few times & I have yet to have a bad experience. The fries are never burnt, it always tastes like they just changed the oil, and the Cajun seasoning on the spicy fries is never too heavy. The burgers are always cooked to perfection; juicy and delicious, never dried out. How many times have the overused oil and day-old patties at McDonald's, Wendy's or Burger King ruined a meal for me? More times than I care to admit. Pay the couple extra bucks & go to a place you'll be happy to tell your friends about. Simple as that. read more

Five Guys - Burgers Near Me - East Lansing, Michigan

I ordered 45 minutes ago and am still waiting on my food. They keep saying they'll get to me next. Bruh

Service is horrible. Love the burgers, love the fries. The service is terrible. Ordered a take-out order. They wait till you get there to do the fries, which is a great concept. However, the staff sat gossiping for 15 minutes rather than cooking the fries. That was the FIRST visit for this order. Got home. One burger missing. Drove back.They barely even apologized. No comp, no coupon, no nothing. They really need to get their act together. read more

First time ever ordering from here. The food was nice and hot when delivered to me and tasted wonderful.. definitely be a returning customer

Really good but overpriced There grilled cheese is underrated fries are amazing burgers amazing they need a bigger menu but it's still the best burger place rn in my opinion read more

I seriously love this place!!! Not having a Five Guys in the city where I live sucks - this is the closest one a little over an hour away. Well worth the drive. Friendly staff, great food! Just remember, the "little" burger is a regular sized burger!! i forgot last time & ended up with 2 meat patties! The fries are fabulous too!!! read more

Five Guys - Burgers Near Me - East Lansing, Michigan

First time at a 5 Guys. The cheeseburger was outstanding. And a reasonable price. Fries looked great (though I didn't order any). Good portions. But the service was very poor. There were maybe 6 people ahead of me. The largest order was probably 4 burgers and a hot dog. I waited over 1/2 hour for one cheeseburger. There was no urgency on the part of the staff. Looked slow motion. I will have to try another location to see if this is the norm. read more

Excellent burgers and fries. Surprised people can find anything negative to say about this place. Worth the extra $3.00 as opposed to fast food, which is what it needs to be compared to. If you order a regular burger, it's two patties. which is quite a bit. Better than most. read more

Five Guys - overall...not too shabby - Burgers Near Me - East Lansing, Michigan

Yeah.... this restaurant was definitely not for me. I don't understand the hype at all. My burger was a sloppy mess that fell apart in my hand. People told me that the burgers here were "HUGE" but they're actually smaller than a whopper from bk. The beef patty wasn't bad but was nothing special I prefer the smoked taste of a bk whopper patty. The cajun fries had waaaaay too much salt on them. But most of all ITS WAY OVERPRICED! I bought 3 burgers and 2 large fries for my group and I would've saved money getting much bigger and better burgers at a nice sit down restaurant. read more

The food is pretty good! The customer service is what made me give this one star . There is a young African American worker that is very rude ! read more

There's something special about Five Guys; something that's somewhat hard to place. Perhaps it's the smell of it, greeting you from a block away. The smell of the kitchen, of the real, fresh meat sizzling away. The smell of fresh potatoes. It's downright warming on a cold autumn day. Perhaps it's the crisp look of the place, the sharp lined red and white interior. It's so simple yet so complex, the walls lined with articles and comments and even note cards written in crayon by some of the youngest fans of the food. Perhaps it's the fries. Oh, the fries, so many fries. Ordering fries is downright indulgent - it's one of my few criticisms that one cannot buy the quantity of fries that a healthy person should be eating on their own. By it's very nature Five Guys almost demands you bring along a friend. Back to the fries themselves. A single bite brings back memories of something, pushing onward you start to recognize it. These fries taste like...like...potatoes. Not fat, or oil, or fried bits, or processed starch, but potatoes. It's refreshing. The taste is as fresh as if you yourself pulled them from the dirt seconds before walking through the door. Perhaps it's the burgers. Most would probably say so. Like the fries, it's so simple and yet so complicated to sum them up. The statement "the burgers taste like meat" sounds like the musings of a Buddhist monk, but it is what it is. It is food at the edges of categorization, pushing labels back to their rightful places after years of careless wandering. Perhaps it's the toppings. Mayo, lettuce, pickles, tomatoes, grilled onions, grilled mushrooms, ketchup, mustard, relish, jalapenos, green peppers, A1 sauce, BBQ sauce, and hot sauce are all free. It's as tempting to make a burger piled high with a laundry list of your favorites as it is to go back time and time again to perfect the ultimate combination of flavors. So what's the catch, you ask? Portion size. That's all it really is - all other problems can really be traced back to portion size. Don't get me wrong, I like to eat. I can put down a good amount of food. If under pressure I'm sure I could eat a regular burger and a regular order of fries. I'd likely feel not so great when I finished, and I'd also be out almost $10. The little burger - which I would suspect is around a third pounder - is the perfect size. It feels like it should be the regular and the regular should be a double (which it is, literally). The regular fries are enough to feed two comfortably, and there is no smaller size. It plays out in the cost - even a little burger, a regular fries, and a drink will set you back just over $9. It may be as simple as this: bring friends. They (and you) will thank you later. read more

Absolutely terrible service, literally 45 mins waiting for a burger. There were barely anybody in here, they just don't want to work.

After hearing all kinds of great things about Five Guys from my cousin, we decided to give them a try while in EL. We didn't wait long to order, or to get our food, but then again, MSU was on a break, so maybe that slows down the traffic, I'm not sure. Don't be fooled - their regular Cheeseburger is a double, the small cheeseburger is a single pattie. The burger could only be described as messy and sloppily put together. Yeah, it's a $5 burger - but that's the burger only, slap fries and a drink and you're looking at $9. For a fast food place, that's a little much for a sloppy burger in East Lansing. It tasted good, but again nothing special. Fries were ok - but not as great as I had expected them to be. They were fresh made, skin on, but really nothing special. I wanted to love five guys, but I just wasn't that impressed.... read more

This place does simple, quick, food. I love that they make the burger patties fresh and slice up the potatoes for fries on site. Is this the best burger and fries I've had? No, but it was a good experience and very tasty. If you're looking for a simple, fast meal at a reasonable price this would be your place! read more

Great food, that's not the problem. Everyone with a sense of what's delicious knows that. The problem is that this is THE SLOWEST FIVE GUYS EVER!!!! And the idiot with his pants sagging down so far I can see nearly 100% of his worn out jockey shorts and singing while cooking the burgers doesn't seem to be helping the situation Pull your pants up and make my burger. 40 minute wait?!?!? read more

A step up from fast food burgers, but nothing to get excited about. The iceberg lettuce still reminds me of fast food joints, but the jalapenos really were popping! Love that you can add tons of free toppings to your burger, including green peppers! I ordered the little hamburger and left the place thinking "where's the beef"? I am a complete french fry snob and these fries just didn't cut it for me. They were a bit too greasy and didn't have that nice crisp crunch that I was seeking. I liked that they offered malt vinegar to drizzle on your fries and tons of ketchup too! The serving size of fries was too much for one person! Bring a friend and share them! Both the burgers and fries were made fresh and they even had a chalkboard which named the location where the potatoes came from for that day. read more

The "grilled cheese" was just a nasty basically plastic unmelted square between two soggy hamburger buns. DO NOT RECOMMEND. honesty smelt like it was cooked in the mens bathroom. the whole place was just dirty and i am very disappointed. read more

I decided to wait for a second visit to our new Five Guys before reviewing. The quick and dirty is these folks make a pretty good burger and in my opinion it's worth the pretty penny you'll end up spending on it. The hubby and I first visited during their opening week and I was really excited to try them based on legend alone. The restaurant was brightly lit and very clean not to mention packed with happy, laughing college kids. The girl behind the counter asked if this was our first visit and beckoned us closer. She went to explain the burger sizes and that the regular fries were more than enough for both of us. She wasn't kidding either. While the burgers were fantastic, made with fresh ground beef and hand formed, juicy and cooked just right, the fries left me cold. They were under cooked and half seasoned and unfortunately for us, cold. Fast forward almost 2 weeks later and Five Guys have redeemed themselves. The fries were delicious! Fresh from the fryer, hot and crispy. And again more than enough for two people. I watched the guy fill the cup with fries then they throw in about a handful extra into your bag! How awesome is that? The burgers? Delicious as ever. read more

Five Guys is definitely a good burger joint although it was late to come to East Lansing. The ingredients seem of high quality and the food is good here, especially the fries but there are no combos and it's a bit overprice- especially for the fries! read more

Five Guys - Burgers Near Me - East Lansing, Michigan

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The employees here are rude, unprofessional, and disrespectful. I was literally yelled at, refused service, and harassed. They refused to have a civil discussion, resolve problems intelligently, or do the basics of their job. Too much ego. Imagine having ego as a fry cook. They won't allow me to go in to pick up my food and they wont bring it out to me. I would never be caught dead going there again. I encourage all other to stay away as well. read more

The fries did not disappoint. I really love the unlimited topping you can get for your burger.

I don't ever never ever eat burgers at restaurants but this place is a must! I took a bite out of my husband's burger and almost ate the whole thing. It had really great flame broiled flavor and all the toppings are free. The beef is fresh with no fillers or preservatives (now they just have to work on the grass fed local beef ) and the fries are freshly cut and fried as you order them. Nice! Just don't here more than once a month, too many calories... Maintain people! The cashier was also super nice btw :) read more

Five Guys - Burgers Near Me - East Lansing, Michigan

Great food, service, & speed! clean restaurant! I wish I could remember his name but the guy who helped my last night (Wednesday Oct. 16 around 6:30) at the register was just great! thanks you good burger boys! read more

I have had multiple bad experiences at this location. Every time I place an online order I always have to wait at least 10 minutes after my order time for the food even though I purposely arrive after the order time to ensure its ready. One time the staff was too busy talking to each other to notice I was even waiting for an online order and allowed my food to get cold. Why have online ordering if you cant even fulfill basic functions? Usually the food is still decent but this time they also screwed up my order in not only one but two ways, on top of poor service. I like the Five Guys franchise but hate this location. Also the guy who always is working the register is very rude and provides the worst service I've ever seen. Please get some quality management in here to turn this place around. read more

I dont think there is a time of day that I am not craving the food here. They do one thing here, burgers and fries, and they do it well. The burgers are built to order. The sky is the limit with the toppings and sauces. You can stack it with patties, cheese, and bacon to your hearts desire. If you are looking for a burger that wont be a small mess on your face, then you are not ready for this. This is the big leagues. Along with the burger, comes the fries. Regular or cajan depending on your taste, personally I go with cajan everytime. Not only do you get a container full of fries in the bag, but they take a second scoop once it's all bagged and dump more fries into the bag. It's bag fries galore. Once its ready grab some napkins and go to town. Always lots of seating and peanuts there to snack on while you wait. read more

I love this place. I recommend it to everyone. I love their big juicy burgs and Cajun fries. The staff is friendly and laid back. I would choose this place to go to if I were out with someone because I know that the food and experience would be of great quality. You can slap anything on your burger that you want. read more