Cancel

    Open app

    Search

    Five Guys

    3.6 (54 reviews)
    InexpensiveBurgers, Fast Food, Hot Dogs
    Open 10:00 am - 10:00 pm
    Updated 1 month ago

    Order Five Guys Takeout or Delivery

    Five Guys Photos

    Business Info

    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

    You might also consider

    Recommended Reviews - Five Guys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    the inside of a fast food restaurant
    Dave B.

    Five Guys is on our list of continual favorites. You can probably call us "regulars". With all due respect to all the local "ground steak" and burger places, there's just a little something that Five Guys has that makes their burgers taste better. When it comes to burgers, I break them down into 3 categories: 1.) Smashed on a griddle top. 2.) Grilled over an open flame. 3.) Thick and juicy. Five Guys falls into the smashed griddle category alongside Bill Grays, Tom Wahls, Wendy's, McDonalds. Thin patties sizzling in its own grease. Today's food was on par with what we come to expect from Five Guys. Mouth watering juicy burger patties, ooey-gooey cheese, and yummy toppings. A little skimpy on the lettuce today. If you haven't been to Five Guys before, do note that the French fries are like "family size". Don't order separate orders! Share! So, a few recommendations for improvement: 1.) Floors need a thorough degreasing. Even with slip-resistant shoes, I was slip sliding everywhere, especially in the restroom. 2.) The air conditioning is always cranking and it seems every table has a vent blowing full blast at it. 3.) The wall decor has GOT TO GO! Newspaper clippings dating back to the early 2000s isn't really credible anymore. "Best Burger" banners from Washington DC or Florida don't impress me much either. Plus, who's actually reads the articles??? Time to redecorate the walls.

    Soda Machine, Front of the Counter, Tables, Main Area
    Ji Ling R.

    Great food and good customer service! Free peanuts and the restrooms were fairly clean. It's nice and homey. Though only really small complaint is that the costs are a tad bit high and the chairs are pretty loud. Note: They serve Large Fries in a huge soda cup! Almost couldn't finish them!

    I think they are supposed to be a large Cajun fry

    I ordered a large Cajun fry not an extra small....and deffinently with Cajun...and I also wanted them cooked, not raw, horrible experience, this place is normally good but I see a lot of new faces, I come here frequently considering it's my back yard, I will give them another chance, but this was atrocious, considering the only thing I ordered was a large Cajun....

    Andrew A.

    I have been a longtime fan of Five Guys. This was probably around my 50th visit over the years to this location - and it will be my last. I placed my online order for curbside pickup at 5:32pm. I was instructed to be there at 5:39pm and to call so they could drop the fries, which I did. They said they would be out with my order in "a couple minutes." Meanwhile, I watched dozens of people walking in and walking out with food, other vehicles arriving behind me then driving away with their curbside orders. Maybe I was forgotten? So I call again. One minute later, they bring out a cold bag of food. At 6:27, 48 MINUTES after I arrived. The fries were cold. My double cheeseburger (which wasn't even made correctly) was cold and congealed. The cheesy dog was cold. I'm not sure how they can overlook a bag of food sitting right there for nearly an hour, and not to think to apologize and make a fresh new order upon realizing their mistake, but I will never be back.

    Lunch
    Sara D.

    Great burgers & dogs. You can put any toppings and order any combination.: Burger Bacon Burger Cheeseburger Bacon Cheeseburger My fav, just plain burger with mayo, onions, pickles, lettuce & tomato -small fries - they have malt vinegar for the fries! Water And peanuts. Sacks of these goodies, serve yourself. The burgers are juicy and succulent. One of the best.

    Milkshake
    Chris G.

    Love this location! They are taking the needed and even extra safety measures for COVID-19. The food is always fresh and done right. I had a burger my wife had the milkshake. They have underrated milk shakes and should be advertised even more!

    See all

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Mookie W.
    59
    100
    35

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay R.
    1
    18
    0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kel Z.
    73
    26
    5

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brian B.
    116
    72
    1

    10 years ago

    One of the best burgers I've ever eaten. Fries are great as well. Staff is friendly. Peanuts are a nice touch.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Five Guys

    You might also consider

    Verify this business for free

    People searched for Burgers 2,547 times last month within 15 miles of this business.

    Verify this business

    Red Robin Gourmet Burgers and Brews

    Red Robin Gourmet Burgers and Brews

    3.0(83 reviews)
    0.4 mi
    $$

    We walked in for a little lunch on our day trip to Rochester…read more We walked in to a nice clean lobby with the usual Red Robin motif on the walls and ceilings.. The hostess greeted and seated our party quickly, and our waiter got us set up with our drinks in short order. The food came out relatively quickly and was nice and hot. The misses opted for the teriyaki chicken sandwich, size and flavor was good. The kids cheese burger was the perfect choice for the little yelper, she ate quite a bit of it, but wasn't interested in the fries. (No photo as that thing was getting chowed on the moment it hit the table) I got the mikes hot honey chicken sandwich. It was cooled perfectly, and while I could taste the honey I think it could have used a little more. We saw our waiter a couple times during the course of the meal, I get it though the place was still kinda slow for lunch on Father's Day but a few more soft table touches would have have been appreciated. (We had to get up and request Togo containers).

    Stopped here for a girl's lunch, place wasn't busy at all. Seated immediately and order drinks,…read moreservice was very slow. It took awhile for our drinks to arrive. I ordered a Red Robin gourmet cheeseburger. Burger was very good, didn't like their red pickle relish. French fries were delicious, really like the seasoning. Not a fan of using the table side scan's to checkout. Service has really gone downhill..

    Photos
    Red Robin Gourmet Burgers and Brews
    Red Robin Gourmet Burgers and Brews
    Red Robin Gourmet Burgers and Brews

    See all

    Cotoletta - Caprese Salad

    Cotoletta

    3.7(61 reviews)
    2.5 mi

    One of our favorite spots for lunch when we're on the west side, I even gave my staff gift cards to…read moreCotoletta for Christmas and we had an office manager's lunch here as well. The portions are incredibly huge, and the sandwiches are creative and always flavorful. Their fries are also really good, so this is definitely a "cheat day" type of place. Only gripe is that it's sort of a self service lunch counter type place so there isn't true table service and you're sort of left to your own devices once you order your food, but we have never had an issue with service at all so it seems to be working!

    I think the concept works but execution falls short -…read more space: very linear, boxy, noisy - put some curves and absorption in. service: only two people beyond the kitchen are visible that do half of their work with their back turned to customers and have to figure out who needs what - they really did their best and seemed to care, were efficient - but a third person or some other change would be better. A lot of "do they know I'm standing here..."? food: felt it was too spiced up and rich - as if the underlying ingredients must not really have any flavor. For that reason alone, I'd make another choice next time I'm in town. portions/value: huge - great value - I think you could reduce portion sizes by 20% easy and put that savings into the above location: convenient and they make an effort to try and remove the plaza experience but it's still has little warmth.

    Photos
    Cotoletta - Bar area

    Bar area

    Cotoletta - Homemade mozzarella sticks

    Homemade mozzarella sticks

    Cotoletta

    See all

    Diamond Billiards Bar & Grill

    Diamond Billiards Bar & Grill

    4.2(11 reviews)
    2.0 mi
    $

    **PSA - Diamond Billiards Bar and Grill Diamond Billiards Bar & Grill **…read more Some context here... I've been visiting Diamond for a couple decades. It's been a welcoming place where I was able to bring friends, family, and meet people around the community As many of you know.. I've joined into APA Rochester league and have nothing but high regards to the coordinators and community that has been built across Rochester and Western New York. I have played APA league at Diamond Billiards since joining the league. Thursday nights the p paymenconcept is that you pay 'table time' to Diamond, to play on their league-reserved tables, and you pay weekly dues into APA. Last night Sarah and myself were humiliated by Diamond ownership in a manner that can't go unspoken. This post is public. Will go into as many business reviews as possible. And will be taken down if an apology and explanation is received. Last night I had a bye and my team was not playing. Sarah and I purchased time for a reserved pool table. We also purchased food and beverage. During that time I asked for a league mate to shoot a game with me on the table I had reserved. That mate and I played the game. During that game I overheard my name from the other side of the venue but did not take mind of it. Sarah returned advising that ownership was vocally frustrated that mate played on the table we reserved without paying for the table time, on that table. I shrugged it off Not long after I overheard the owner and bartender conversing one table away from us. I stared down the owner, listening to their conversation, and the owner stared at me having the conversation. This conversation involved swearing and obvious frustration of the situation. Since the owner did not have the manner to talk to me about this 1:1, without swearing, without humiliation, we immediately packed our things and returned the pool balls to their storage location. When storing the pool balls we had general conversation with the bar tender about the situation. The owner then came to the bar stating "the bartender is not the owner, I am, if you want to talk to the owner then talk to me" - insert explicit words into his statement. We attempted to have a reasonable conversation with the owner and were met with him walking off, to play the game he was in the middle of, and swearing at us and agreeing that we should give our money to another billiards hall. Sarah and I were humiliated by the loud tone, swearing, and inability for ownership to have a conversation to their routine patrons. --- I will be forced to go back to Diamond. Only because of the APA league and community. While at Diamond they will not be receiving money from me for their extra services. I have had conversation with my team captain and the APA coordinators to petition for corrective actions.

    A great pool hall with friendly folks. Almost all the tables are diamonds both barbox, and nine…read morefooters, wings are great, beer and booze are flowing. check them out.

    Photos
    Diamond Billiards Bar & Grill
    Diamond Billiards Bar & Grill
    Diamond Billiards Bar & Grill

    See all

    Five Guys - burgers - Updated July 2026

    Loading...
    Loading...
    Loading...