Terrible service. They spend way too much time to make a meal. This is not a good place to eat at.

VERY VERY SLOW ..this is my 3rd visit and each visits takes longer than the last one... even when they have only 2 customers and entire place is empty... Unaccetable for such restaurant read more

Went after work because I was tired and just wanted a shake. Waited and waited for forty minutes for a shake hoping it would just take a while longer. They kept telling me "a few more minutes" when they finally checked the shake machine and said it was spazzing out so I asked for a refund and was told yet again to wait. After a while longer I was able to get a refund but now I'm just even more tired and stressed. All that for a milkshake, it's just not worth it. This location is so understaffed, I don't even know how it's still up and running. read more

I try to give this location a try and they always disappoint. My last straw was today after I order a bacon cheeseburger ONLY bacon, lettuce, tomato and cheese. Once I reached home my burger had spread of ketchup on the foil and the cheese . I was not satisfied and will not be returning. Better service needs to be installed when customers ask for specific things on their burgers read more

Literally had one job, and burnt my bacon and thought it was still A good idea to put it on my food

The woman who attended me was rude. Didn't get her name, but she has a big tattoo on her left arm. I came in with a phone order and told her the two burgers that were in my order so that she could distinguish which order was mine. She walked over to her coworker and talked about me as if i couldn't hear her. She said "She told me her whole d*mn order as if there aren't others exactly the same." What kind of unprofessional business is that? I had no idea it was an inconvenience to list my order. She could've initially asked me for my name instead of asking me what I was picking up. Do better. read more

I visit the new location on Imperial/Crenshaw. I notice the prices were high, but I had a long day and thought I would treat myself. I must say I was not impressed with their burger, fries and drink. For one the prices are too high. Almost $9 for a double cheese burger and large fries and drinks over $3. The hamburger was tasteless . No salt, pepper or any other seasoning on it. The fries were overly salty. My total price was over $18. I don't mind paying more for a good burger, but this is not the place. No return for me. read more

walked in and the place was totally EMPTY and somehow they STILL managed to get my order wrong for ONE BURGER! when i asked for a refund the "manager" who had no clue on how to issue a refund responded with "perfect" TUH! now it makes sense on why the place was empty read more

The lady that works at this 5 guys Sunday nights closing, who took my phone order was VERY RUDE. I made my order 15min before closing (I understand they close at 10pm.) We got to the location but couldn't find the restaurant because it was behind the CITIbank. So I made a second call asking if I was at the right location and she said "are you here or not because we're about to close!" - clearly I knew that. That's the reason I made my order 15mins before. All she had to do was confirm I was in the correct area and direct me to the 5guys location (next to McDonald's behind CITIbank) instead she copped an attitude. What bad customer service she had. I def thought it was. read more

Aye yo. So dis what happened To me my boy! It was nobody in there and the one gurl who had helped me was maaad mean yo! She ain't even smile or say nuffn nice o nuffn! The dude had said what's up but he always cool. She gave me a water cup though and knew I prolly wasn't gonna get no water but so that was coo but then I went to use the bathroom and, " whaaattt?! Yoooo it was only a room for the ladies to do they thing but wasn't nuffn for tha fellaz! Door said something bout "all generals" or something like that but I ain't no general so I just held my pee cuz I don't live too too far anyway. So yeh then I go sit down and the dudes like yo it's ready bro and little mama hands me the bag. I just hope she feels better tomorrow cus she look sick or something or maybe her mom forgot her caprisun when she packed her lunch o sunthn cuz she was rude yo! I ain't spending no duckets there no mor! read more

I think this place over priced. The line is-long and its just not worth it .I'd go to the habit burger grill on century instead.

Excellent service. I've never had to wait in line to order. Best burger in town. You must try their Cajun fries!

This is a horrible place to eat my burger was so nasty. I was happy to see various restaurants opening in Inglewood but this location is horrible read more

The is my second time ordering from this location in 6 months and they continue to get prepare orders incorrectly. The kicker is that neither times were they busy. Go figure! I've been to other Five Guys in California, as well as, other states and this is place is the worst! Shame on Five Guys read more

Five Guys does not disappoint. First, let's start with the customer service. The staff is courteous and welcoming. They're great about suggesting burgers based on your appetite. The wait is longer than your typical fast food joint, but I don't mind because they're cooking the burgers to order. Finally, the food is very good. I would suggest the bacon cheeseburger. I've enjoyed my experience each time. I usually place a to-go order, but since the food is made to order, it holds heat, so I don't have to warm it in the microwave. Five guys is a welcomed addition to Inglewood. read more

As soon as we walked in the door we were greeted! The young Hispanic male who took our order was equally friendly and efficient! I am a sucker for GREAT CUSTOMER SERVICES AND THESE YOUNG MEN PERSONIFIED JUST THAT! I will be back!!!! read more

Great customer service and delicious burgers! Always clean and the employees are fast, polite, and hardworking! Definitely will be a regular spot for me! read more

Called to place an order over the phone, an associate stated that they were too busy and to call back in 5 minutes. I honestly thought that was very unprofessional. The purpose of me calling in my order in advance (while I'm on my lunch break) is so I don't have to spend my whole 30 min lunch break trying to order food and waiting. I will no longer be eating at crenshaw and imperial location any more. Service was rude but Saved me $19... read more

I came here on a Monday afternoon. It was empty and the waiting time for the food was not long (~6 mins). The service was great, order taker was very friendly! My sister and I ordered an Oreo shake, banana shake, little hamburger, little cheeseburger, and a regular sized Cajun style fry. The banana shake was very good! The Oreo shake tasted like a regular Oreo shake from like Jack in the box, nothing special. The fry portion was a little disappointing. I've gone to five guys in other locations, and they are much more generous with their fries. One critique is that they had fries ready to hand out. Food should not be prepared until it's ordered. Because they were already prepared, they came out hot but soggy. Really soggy... Burgers were great! Overall, I would come again and just ask for my fries well done. :p read more

I am very happy that it is a five guys closer to me, and this five guys have the BEST customer service out of anyone that I have been in. Everyone is enthusiastic and make the environment very comfortable. This young men are taking pride in what they do and that is greatly appreciated. read more

My french fries were very soggy and extremely salty and my burger was OK not worth the $15 i paid.. read more

Five Guys - Burgers Near Me - Inglewood, California

I like Five Guys in general, this one seems to have an issue following directions however. I have gone there twice now since they have opened and each time they have made mistakes on my condiments (A1, extra pickles, mustard, lettuce, onion) even though the receipt clearly states what I would like. I don't know if they are just in a rush and move too fast or if after they make the burger, they have an issue labeling which burger goes with which order, but this burger is cost too much to make simple mistakes that could be avoided if the one who makes the burger, just reads the freaking order and puts the right burger in the bag. Fool me once, shame on you, twice, now you just don't want my money. read more

Not worth it. Cook can't make a simple ordered chz burger. The lady calling out orders is rude. The guy who took order was the only friendly person. Too pricey for quality & service given. read more

My fist time eating from this location 3-6-19 and my last. My burger tasted nasty the lettuce was old and wilted and it had enough mayonnaise on it for two burgers and made my stomach hurt! I gave one star because i had to otherwise you'd get none!!!!!!!! read more

I just got here ..and i want to leave... didnt like the customer service... came off kinda stand off ish .. when the guy took my order didnt really seem happy to see me or take my order... also i work in management. Dont call ur customers bro. . . Im just here waiting for my order to be ready and get the hell out of here . NEVER AGAIN! read more

Great service and great food. Five Guys in my opinion have the best burgers and fries!

I had the worse experience at this location. I arrived about 8:20pm, I get here and there are two men cooking and folks standing around waiting, so I'm not sure if they have ordered or what so I ask and they say no. So the two young men behind the counter are working their asses off cooking and taking orders all at the same time. I'm like What is going on? So I ask the gentleman Vance was very professional and was doing all he could do. It was horrible he was taking orders and handling money and cooking. I then asked for the manager he said he went to lunch. What kind of manager leaves his employees struggling like that? When you are the manager and you want to take a break stay close by if you don't have help. So the manager finally strolls in and says " it's usually not that busy!!!! Really??? He may need more training. This type of stuff only happens in areas like this, it's sad. I felt awful for the employees so I had to call corporate on the spot. I will go to five guys but not this one. It's brand new and this is just terrible and put a bad taste in my mouth. The gentleman Vance apologized. This needs not to happen again. read more

Delicious burgers that are made to order. Caution their serving of fries is very generous so, I would recommend that unless you love fries to share an order. My sister and I order a large fry and it was more than enough. They also offer at some locations an online option to order and you just pick it up. read more

I ordered a little cheeseburger with everything and they didn't get the order correct. The grilled onions were raw. They forgot the mayo and the relish too. I was very disappointed because it wasn't like they were busy. read more

Don't get me wrong, the burgers are delicious but does it really take 7 mins to give me a side of BBQ sauce. And not only that, but to also mess up my order. I paid for a little bacon cheeseburger and they didn't even put bacon on it. It was my first time going and am pretty dissatisfied at the service read more

Dude!!! My experience was great!!! I walked in around 8:43 PM, look to my left and saw some peanuts!! Got a handful and got in line!! Place my order with this beautiful girl but I can't remember her name but she was beautiful! After place my order, I was just chilling on my phone because that's what you do after you place your order to distract yo self because if you don't distract yo self then time goes by really slow!! So I'm just chilling there and then all the sudden the guy behind the counter goes "yo what's yo number"?? I looked around for second and saw I was the only person there and said "your talking me"?? The guy said "yeah, what's yo number"?? I told him my number and the guy to the left to him said "we got yo order right now bro"!!! I was like yeah dog!! About 15.5 seconds later the guy calls me over!! He shows me everything in bag just to show me everything is there!! I'm like thanks bro and before I walk away the guy gives me a fist pound!! This place is awesome!! Great service!! I'm coming back again!! I don't know when but I'm coming back!! Thanks 5 guys!! You made my night!! read more

The burgers here are horrible. I can cook a better hamburger at home. The bun was falling part and the cheese partially melted. Additionally, overpriced and the only thing I liked was the fries. It was my first time here, so possibly it could have been this location which is horrible in cooking the burgers. IDK. Never going here again thats for sure. read more