I don't really have a major problem with Five Guys, but I can't figure out what all the fuss is about! Aside from the "I need/want Five Guys" jokes, which get old pretty fast, I'm not certain what the major draw is for an establishment such as this. The burgers themselves aren't bad. They remind me of the type of burgers that one would cook in their back yard. The beef patty is juicy with good flavor and the decent portion size has not gone unnoticed, but for the price I just don't see how they can compete with some of the heavy hitters such as Smashburger or Inn-n-Out. Sure they have one of those fancy soda machines that let's you customize your drink from 5 billion possible flavor combinations and not to mention free peanuts that you can break and eat at your leisure. And sure, they have exceptional customer service, but for me personally, the negatives outweigh the positives. I guess perhaps the three main issues I have with the joint are the noise, price, and the fries. Every time I have come to this Five Guys the employees are shouting orders to each other while customers are sometimes sitting less than 15 feet away. Not sure if this just a quirk about the restaurant, but it's kind of annoying and prevents me from effectively conversing with the people at my table if I am forced to sit too close to the front counter when the place is busy. As far as the french fry situation goes, I am all for Five Guys hooking it up with giant portion sizes but this all comes at the expense of having to eat said extra fries directly out of their brown paper bag. read more

Five Guys - Get yo free peanuts here - Burgers Near Me - Las Vegas, Nevada

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This was my first time at Five Guys tonight. I got the little burger which in my mind would be a burger for a kid. . .LOL So when I asked them and they said that the little burger was a 1/4 pound burger. . .I was like well then what is the regular burger? Seriously half pound??? LOL All good. . .my bf devoured his 1/2 pounder and loved it! =) All the fixings for your burger are FREE!! Yes FREE!! LOL I got Jalapenos. . .OMG. . .they use FRESH jalapenos!! Not the pickled stuff everywhere else. Grilled Onions, grilled mushrooms, lettuce, tomatoes, pickels and hot sauce. DELICIOUS!! The Burger was juicy. . .the fixings rocked. . .bacon was crispy. . .it rocked!! =) And the fries. . .UNLESS you are starving for a major carb fix. . .get the smallest size. . .I got the medium size and they throw in another LARGE handful in the bag. So let's just say you get more then double the size that you ordered. It was crazy! But the fries were good. . .just not as crispy as I would like. . .hence the minus 1 star. Oh and I forgot to mention. . .they have free roasted peanuts while you wait. Totally cute! The ambiance was very clean and not loud at all. The staff were totally friendly and totally knew their stuff to answer all my questions. Will I be going back? Heck yeah! I'll be back! =) Great burger for a great price!! =) read more

Five Guys - Little bacon burger with fresh jalapeños. ...grilled onions and mushrooms....lettuce tomatoes and pickles. Delicious!!!!! - Burgers Near Me - Las Vegas, Nevada

Usually the burgers are tasty and fresh but today the burger tasted almost like it was bad. I only ate a few bites. The fries were tasty and hot as usual. I left the restaurant and started feeling sick. About 1/2hr from leaving I got sick. Not sure if it was the meat or veggies but something definitely was not right!! read more

Usually this place is a great little burger place. They have an online and mobile ordering system so if your looking for food to go and don't want to wait it my go to. Tonight was a little bit different. On their website it says skip the lines with online order. That was not the case tonight. I had to wait behind to groups ordering, while my food sat on top of the french fry machine. Again usually this place is spot on with order accuracy, but tonight was a big exception. So I ordered a cheese burger and 2 cheese dogs. I did not check my order before I left (won't make that mistake again) and was extremely disappointed when I got home. I got the cheese burger as ordered and then 2 additional cheeseburgers with the toppings that were supposed to be on my hot dogs. I usually order a couple meals at a time and the burgers do not do well reheated. Overall, this place has simple good food. They do need to clean up some loose ends though if they want me to keep coming back. read more

Awesome. Everything was good. But it's on the pricey side for a buger only reason it didn't get 5 stars.

Felt like grabbing a burger while doing some last minute shopping, stopped at Five Guys. Wanted to spend about $10. When I took a look at the menu, I knew that the $10 budget was out the window. Ordered a hamburger, small fries, regular drink. Total, with tax $12.52! Burger was just OK, fries were good, and lots of them. Nothing was worth the inflated price I paid. On the positive side, the staff is very friendly, the place is clean, and they still have free peanuts. read more

At first I didn't like this place but I gave it another try and delicious! The burgers are fantastic and I am addicted to the Cajun fries!

This location specifically always greets you, fast and quick service, great customer care and food is always fresh.

First thing you see when you go in is a lot of people, then the barrel of peanuts everywhere. I thought they were some kind of decoration until I seen people with them on the plates. Burgers and peanuts? Werid but awesome lol. So they bagged our food even though we were dining in. I look in the bag, and the fries are everywhere, and I can't even find the burgers! As I am looking for the burgers at the bottom of the bag, I find a small carton with a few fries in it. I think that was a pretty good deal to pay three bucks for fries, and they filled the bag up with them lol. I did not finish all those fries. I just had a simple hamburger and it was pretty small patty for almost six bucks. I like the idea of choosing toppings for free though. Another cool thing was the soda machine. It was pretty fun, to have so many choices and all computer. I will return and very likely choose more toppings. read more

Pretty good burger place. You choose what burger you want and then proceed to the toppings (All toppings are free, so choose all you want). Burger started to fall apart at the end, guess it was the excessive amount of ketchup and mustard they put on. The Cajun fries was recommended by the cashier and I thank her for that. Those fries were amazing! read more

They keep the quality high with awesome tasting burgers and fries. Is it just me or did the cup the fries come in get SMALLER? I also they noticed they raised their prices a tad.....oh boy read more

Still pricey. Still a good burger. One cool change...the super slick new digital coke machine. There are about 40 sodas to choose from! Pretty fun. For example, if you select sprite zero, you can then choose raspberry, strawberry, peach, grape, cherry, classic and so on! Fun! Note to diners! I had forgotten. The regular burger is really a double patty and the little is a single patty. Another nice touch, five guys numbers your burgers along with your order on your receipt, so you don't have to dissect them to figure oput whos is whos. Cool! read more

Let's just say that I am an IN-N-OUT addict and this was my first time at a Five Guys Burger joint overall. It was a pretty good experience and I really liked the quality of their Burger. Atmosphere 3/5: It's a fast food joint so no big surprise. The place a little bit dirty but beside that, it was alright. Food 4/5: I was pretty shocked by the Burger. It was pretty good actually and I really like that I was able to choose the garnitures on my burger and it was free. The burger is pretty decent size and actually preferred the bun from 5-Guys vs. In-N-Out. The Cajun style fries are really good. Service N/A: Overall, a good experience at Five Guys and Fries. But In-N-Out stays my favorite for their Secret Menu. read more

Five Guys - Cheeseburger with Cajun Style Fries - Burgers Near Me - Las Vegas, Nevada

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Five Guys has great hamburgers and fries. Great selection of drinks. You will not leave hungry. Very satisfying quick meal.

We went here for a late lunch. As always we were greeted when we entered the restaurant. We went to order and I wanted to try out the "secret" menu that I saw on the Web. I ordered a grilled cheese with a hamburger patty, bacon, grilled mushrooms and extra pickles. It took the cashier a little bit to figure it out, but she did. Our orders came out just fine and my secret menu "patty melt" was SO GOOD! Went in on a different day for an online order like I have in the past and was not greeted as usual nor acknowledged while I stood at the pick up side. I just looked at everyone no one asked if I needed assistance. I tried to say excuse me and they just kept their heads down. They weren't even busy. I just wanted to tell them I was there to pick up my online order so that they could start on my fries. They do not start your fry order until you arrive so that they are fresh when you pick up your order. Since they didn't acknowledge me for at least 5 minutes of standing there, I sent my daughter to at least tell them we were trying to pick up our online order. Finally after her saying excuse me a few times they acknowledged her. We got our order a couple of minutes after that and left. Maybe they were having an off day? I'll still go back. I can't get enough of my secret menu patty melt. Lol read more

Five Guys - "Secret menu patty melt" grilled cheese sandwich, add patty ($1.19), bacon ($0.50) & anything else off the free toppings. - Burgers Near Me - Las Vegas, Nevada

Considering this is a pick-and-choose place, there's a lot of room for success and failure with the taste here, but based on the bacon burger I made yesterday, the food here is just above average. Pretty good burgers, and decent fries that come in big servings. Nothing super special about the taste or quality. The appeal of Five Guys is in the charming set-up; the casual diner concept is cute, with the free peanuts at the door, and the lack of standard fast food corporate decor. The experience is refreshing; being able to personalize your burger, waiting for your order number to be called out, interacting with pleasant, happy staff. They do a great job keeping the place upbeat and clean! It's a unique place, and fun to eat at, definitely. Depending on preference, I can see why these burgers/fries are a favorite of so many, but they're not mine, so I'll probably be back only when someone else decides to tag me along. Plus points for the endless possibilities, though - I'll definitely branch out and try again the next time I end up there. read more

Five Guys - Bacon burger with top row condiments and fries - Burgers Near Me - Las Vegas, Nevada

This location was absolutely amazing. Everyone was friendly and the food was perfect. I had the Little Bacon Cheeseburger with grilled onions and mushrooms and the Cajun fries. I can't express how tasty everyone was. The tables were all clean as was the drink station and condiment station. The owner even walked around cleaning tables and asked us how everything was, offered us more fries and was even behind the counter helping the staff cook/ prepare food. Definitely recommend this to everyone! read more

Five Guys - Burgers Near Me - Las Vegas, Nevada

The meet was very thin was felling eating at MD don't recommend? fries was cold and saggy. I always go to Five Guys and always happy with the quality and goodness , but this time I was so bad, I not recommend, don't came in here for lunch read more

Five Guys - We're the meet on my burger ? - Burgers Near Me - Las Vegas, Nevada

The social distancing diagrams, set up and cleanliness was so organized! We ordered online and they had a smooth assembly line all the way to pick up! They nailed it! read more

All of the staff (except David) was really rude as soon as we walked in. It was close to closing so I understand their frustration but it was attitude (especially from Sherinet) the entire time ordering, death stares and complete unprofessionalism. We apologized many times and even tipped a lot just to be treated like sh!t, don't recommend going here. Again except for David, if it wasn't for him place would get a 1 star. read more

Today, 4/6, I ordered 4 cheeseburgers and one of them was missing the burger patty (I have the picture). I called the restaurant and the manager,Chris, offered me to go back and get another with no other compensation. I explained to her that it will take me 30 minutes back and forth drive so someone has to deliver or I should get my money back. She refused to accommodate any of the options. I am very disappointed with the way the issue was handled for such a big and famous company like five guys. I hope that someone from the corporation will reach me out or to solve the issue. read more

I've been to 5 Guys in Seattle and recently visited one in Las Vegas. Their burgers are good but I feel that the entire chain is over-rated. The fries are average. The prices are too high for what you receive. 3 out of 5 stars b/c they're ok but that's about it. read more

Extrlemly expensive!! Fries salty as hell, we order cheeseburger and one bacon cheeseburger and we got two mushrooms cheeseburgers. I better stay with in N out burgers !! Not worth it $43.00 for two burgers 2 fries and two milkshakes read more

This place is great. Food is made to order so you will have to wait a few minutes but the burgers are worth it. The fries are just average. Hot dogs are really good too. They have one if this drink machines that have everything. The staff is always supper nice. The manager comes out and checks on the customers like they are supposed to. They usually offer free fries as well so don't get the large. read more

I never realize people compare Five Guys to another unnamed business around town. I feel like Five Guys restaurants are all in a league of their own. If you order a burger, just try it "All the Way," or whatever its called to add all the toppings. I'll admit, I'm a pretty picky eater and don't like to try too many new things but omg!!! Getting it this way was probably the best decision I've ever made! Sooooo many flavors!! It's so good this way. Just try it out, or better yet, have someone in your group order it this way and just try it... you'll thank me and order one for yourself as well! The service at this location was great! It was my first time coming to this one and I highly recommend! read more

Let's be honest... I mainly go here for my fry fix... the burgers are large and good but seem to break up every bite you take. I usually call my order in and some times i still wait 15 min that kinda sucks But overall I do enjoy the food and the service. read more

I ordered my food from Postmates and the bag was greasy as f$$$ . My fries were all over the bag and the buns were kinda soggy. I never ate there before and had a bad experience. I probably won't eat from there again too bad :( read more

I like to come here when I'm doing a "low carb" diet. (Lol!) but end up ruining it with their awesome Chips. They do however make any burger you want into a bowl and remove the bread, so that's my favourite thing. Pretty much all of their chips are to share since the serving size is so massive. Regular fast food chain, better than in n out, but still fast food. read more

So I tried this location today. I walk up to the cashier to order a hot dog She says they are out of hot buns and I laugh and say really? She says they didn't have any yesterday either but I could get it on a hamburger bun. Two days and no hot dog buns? Nobody could stop at grocery store on the way to work and buy buns? Lol read more

First and last time I'll ever go here. The service was horrible, the staff was rude and the food was cold and soggy. Don't waste your time or money. read more

Got three of my orders wrong. Patties were quite dry. Also very expensive for a fast food burger joint. I'll take my business at in and out next time. Milkshake machine was also down! read more

Good food .....FILTHY RESTAURANT !!!! Had to look for a clean table cause all but 4 were dirty . And the kicker is the restaurant was completely empty with 5 employees and a blonde female employees sitting at a table with her computer in back watched our distaste for the lack of cleanliness and could care less. Never said a word just sat there with her feet in the chair . I'll just go to smashburger where they attempt to clean . #dirty #lazyemployees Just fyi.... We were here for 30 minutes and no one ever attempted to clean a table. read more

I hate to be a Covid-Karen but y'all listen. Our meals were happily made and we were on our way to blissful burger munching, the rainbows were shining and birds were singing until our brown bag tore and fries went everywhere. We were two feet from the restaurant, just outside of the glass doors. Fries were everywhere on the street. Now I have worked in restaurants for a while now, so GOOD COSTUMER SERVICE would call for an empathic "oh my gosh, I'm so sorry. It's on us, let me fix that for you." Instead y'all recharged and laughed at us. Now a FAT BIFF is hysterical don't get me wrong. I laughed too no doubt. But honestly not mad at the our fry mess (that's our clumsiness) but the fact of the scoff and recharge. read more

I was just cussed out by manager Brandon Garcia for asking for a mask. Nevada lifted its mask mandate yesterday and I inquired about it nicely only to be shunned, ganged up on by rude, unhappy workers gossiping and barely working. Just a terrible experience that makes me never want to go to any location again. Extremely rude and unprofessional, now I see why this location has been racking up 1 star reviews. read more

Over the years I've noticed Five Guys is only delicious if it's consumed as soon as you get it. I do a lot of take out. I hardly eat at restaurants so last time I had food from here I was not impressed. I threw half of my food out. This time I was hungry so I ate it in my car and it was delicious. Here's why... their buns get soggy fast. I add pickles, lettuce tomato, A1 sauce. And if I don't eat it right away. I'm just eating a sloppy mess. Their fries are good. They always give you such a huge amount of fries, I love it! I always order a little cheeseburger and that's the perfect size for me. They have one of those fancy coke machines with all the flavors you can think of. This place is always clean. Their customer service is good. And like all 5guys they offer free peanuts. read more

This is the best burger I've had for under $10. I think In N Out is one of the most overrated things in life. I don't get it! My wife loves it and could eat there twice a week no problem and I've had my fair share of bites. I just don't see what the hype is about. No doubt the price is better along with their fries but I'm not coming here for that. In my world, a great burger always has a ton of toppings and ordering your burger "all the way" is the only way to go. These patties are super juicy and taste fantastic. I also love the melty, oozy greatness of the cheese is put in between the 2 patties. On a side note, the soda fountain machine is tremendous. It's truly straight out of a Jetsons (automatically dating myself bigtime!) episode. I've never had that many choices for beverages at a burger joint with quite a few flavors I've never seen like raspberry diet coke. Now I have 2 unhealthy vices that I might have to indulge in once a month. This and Nothing Bundt Cakes! read more

I've picked up a lot of food to go since the lockdown... I gotta say, this evening crew has stepped it up big time!! By far the hardest working crew I've seen anywhere! Nice work all! read more

I was truly excited to try Five Guys because of all the wonderful things I've heard and basically, the hype around it. My brother and I ventured one afternoon and I was less than pleased. I did enjoy the fact that everyone was extremely friendly and not being charged for extra patties! Plus, the restaurant itself is nice and I was mesmerized by the high-tech soda machine (I wish I were able to utilize it, but no soda for me!). Our cashier, also really nice and friendly, was clueless about their ingredients! Their menu states one of the toppings to be "green peppers" and since I was unfamiliar with their burgers, I asked her what type of green peppers the menu was referring. Confusion. I continued, "Are they green BELL peppers, green CHILI peppers..?" The cashier responded, "Oh yeah, they're peppers, but, uh, I don't think they're spicy." All right...so I thought, okay some roasted or marinated green peppers? That sounds good on a burger. So I ordered two patties with green peppers, onions, lettuce, and tomato. My brother and I shared regular fries and cajun fries. You can imagine my disappointment when I opened my wrapper and realized that my first assumption of green bell peppers was right, but the cashier failed, not only to acknowledge that thought, but told me otherwise. How can you not know that your restaurant serves green bell peppers?? I amounted this to, hopefully, ignorance. It didn't add to a good experience for me because had I known they were bell peppers, I wouldn't have ordered it. Who wants raw bell peppers on their burger? It was so awkward. Plus, my burger was absolutely flavorless. I actually had to season my own burger with salt and pepper. I probably should have ordered cheese and condiments, but a good burger shouldn't have to rely on those accompaniments. The burger was tender and cooked well though. The fries were also good. I love handcut fries, so this was no exception. The cajun fries though, I will pass. I love cajun seasoning, but I felt like I was inside their shaker of cajun. It was SO overwhelming that it took away from the pleasantry of the fries. I don't know; my brother really enjoyed his burger and I take partial blame for not ordering my burger with cheese and other condiments to add flavor (I was trying to be healthier), but the burger shouldn't be flavorless alone! The fries are really great though (without the cajun drowning). So, I may take another stab at Five Guys - get a completely different burger and enjoy the fries..we'll see. read more

Blah. I've definitely experienced better. My boyfriend ordered a cheeseburger "all the way," meaning that it has all the toppings. I ordered a hamburger with mushrooms and grilled onions (boring, I know). We also got seasoned fries to share and two fountain drinks. We spent almost $30 on two burgers, seasoned fries, and two drinks. Honestly, I wouldn't mind spending that much or even more if this was some fancy burger joint, but it wasn't. There were piles of peanuts everywhere, fries in cups, and burgers wrapped in foil. All they need now is a ringmaster and an elephant to justify the pricing. Our food came out within 7 minutes or so. We ripped open the fries bag for easy access and the first thing I noticed when picking out my first fry was that they were all pretty soggy. Don't get me wrong, I used to love soggy fries as a child, but nowadays my boyfriend and I both like our fries nice and crisp, which is not what we had here. The burgers were in the same state as the fries. I understand that they're known for wrapping their burgers in foil, but c'mon, that just makes them all sweaty and soggy. Since my boyfriend got everything on his burger, the bottom was soaked in sauce and not in the delicious Carl's Jr. lookin' way. He said it was okay, but didn't end up finishing it. Mine on the other hand wasn't drenched in sauce, BUT it did look like someone wrapped it in foil and b*tch slapped it. It was all round except for one side that was flat. How does that even happen between the time they finish making it and giving it to us? The mushrooms were all droopy an didn't exactly look fresh. I finished my burger, but I was not satisfied. It was just boring. I could've gotten a better tasting burger for much cheaper at many other places in town. read more

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I must give this place 5 stars This is the best burger I have ever had in my life... Ive never had such a good quality burger the meat is so juicy and flavorful, the bun just melts in your mouth and to top it off i had bacon mayo and cheese to enhance this flavorful juicylicous burger. I ordered a side of fries to go with it there also very tasty I love the seasoning on them and there very generous with the amount they give you. My son had a grilled cheese and fries he ate all of his food which is very rare i actually had a bite of the grilled cheese myself and i must say it was pretty darn tasty for just a grilled cheese. I have no complaints about this place. How can you go wrong with good quality food, good friendly service at a decent price. If you haven't tried this place please do it will be the most delicious burger you have ever had, ever since Ive been here Ive been craving and dreaming of their food. read more