Observation: Five Guys demonstrates a high correlation between ingredient freshness and perceived taste quality. Method: direct consumption under controlled conditions (hunger level: moderate). Result: burger exhibits optimal moisture retention, while fries show consistent external crispness and internal softness. Conclusion: product performance exceeds standard fast-food benchmarks, suggesting a refined preparation protocol. read more

So I went shopping at target and got the munchies and seen a five guys downstairs and was like bet. I walk up to the cashier and seen they have this deal called the Little Burger Combo $13.99 and I was like not bad. I ordered my burger with mayo, ketchup, lettuce, tomato, and grilled onions and little Cajun fries light seasoning! I get my food and they hook you up with a generous amount of fries but I started coughing up a lung cause boy did it feel like they dumped the entire Cajun seasoning on the fries like they were rough it was so packed with season and I asked for light seasoning cause I have kidney issues and the burger was still pink and the topping/ condiments weren't on the fresh side and I was like nah I'm good! The cashier was super kind but obviously didn't pay attention to my request, and if your planning to eat make sure you clean the tables cause they were filthy and food court was really noisy which also irked me. Idk if I would go back but wish yall the best read more

Five Guys - Burgers Near Me - Los Angeles, California

The 3 stars are soley for the incredibly nice and friendly staff. But regarding the food? Sorry, this was by far the worst burger and fries I've had. I rarely go to burger joints because of the following reasons. But this one is the best example to me, in my opinion. I ordered a cheeseburger with bacon and fries. When I opened up the wrapper, oh my goodness, was this meat with some melted cheese and all the fixings squashed together into a nearly solid mass with bacon, and the "burger bun" was pressed onto it. It was almost like a mushy slice of thin bread. Seriously gross. I ate half of this thing because I was very hungry. The fries. A world away from being crunchy. I met downtown to meet my spouse for lunch, and we had lunch in this area. I actually never even heard of "Five Guys". And I think I will just forget about them, too. read more

Five Guys - fries - Burgers Near Me - Los Angeles, California

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I love this place, the burgers are always on point and unlimited toppings is always a plus. It's a bit pricey but worth it for a once in a while indulgence. The fries are ok and I have yet to try their famous hot dogs. read more

The customer service was great. Natalie was such an angel and Bernie the manager is doing a good job.

(GrubHub Delivery) Thank God this place is close to my work. I can't leave work to buy good food so I have to order in. My usual order here is their "Little Cheeseburger". For Five Guys, their "Little Cheeseburger " is little but it is the perfect size for me. I order my cheeseburger with lettuce, onions and grilled mushrooms. And they are so quick to make it. Thank you, Five Guys! read more

not worth the price. mid especially if it's calling itself fast food. everything there is basic you can get a better burger a restaurant for cheaper plus's more read more

I barely go here but when I do the staff is friendly, patient, any questions that you have they answer with no problem, Restaurant Always Clean, Restroom Clean, Kid Friendly, Dine - In & Outdoor Dining available, Credit & Debit Cards available, Self Serve on the fountain Drinks, Free Peanuts available, They have a lot of extra Free Toppings that you can put on your burger, The only thing is every item is Sold Separately ( No Combos ) read more

Five Guys - Double Cheeseburger With Fresh Fries & Drink - Burgers Near Me - Los Angeles, California

They need to toast & butter their bread. The fries used to be better; now they taste dry even though you get plenty. I like their shakes but you can't get it with the $12.99 special; u have to buy it separately. read more

I love this place. The cajun fries are bananas, and the bacon cheeseburger is always delicious. I like that they have lettuce wrap options, and i usually get it in a bowl so it doesn't go everywhere. Had a great cheat meal here today and the staff was delightful. There was a trainee on the cash register and he crushed it. I'm sure that is a super stressful role, but he did great. The food court dining area is nice and clean and super chill. Bummer its not more busy, but hey tis the season. Thank you Five Guys! Now I'm off to Target, which is upstairs! read more

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Vegggie burger great.. but the fries were like (have a little fries with your SALT !!!!!) super super salty

Five Guys make REALLY GOOD BURGERS. The French Fries are made while you wait and are equally delicious. There are a lot of things you can add to your burger, as well! We always get mushrooms, tomatoes and cheese. The staff at this location were very friendly and were nice enough to cut the burger in half for us. One cheeseburger and regular sized fry was plenty for the two of us. This Fuvw Guys isocated in a small outdoors cakked calles Fig & 7th. If you are looking for place to eat AND shop, this is a great choice. Stores there include Target, Bath and Body, Victoria Secrets and Nordstroms. There is a nice parking structure adjacent to the mall. You can validate your parking at Target. We usually only end up paying an additional dollar. read more

Five Guys - Burgers Near Me - Los Angeles, California

I got a hot dog with jalapeños on it it was awesome I would go back and I recommend eveyone to go as well read more

Five Guys - Hot dog was awesome - Burgers Near Me - Los Angeles, California

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First time for me and I'm an LA chick. Let's just cut to the chase, the Cajun fries stole the show. The guys were helpful with recommendations. The service was quick, food was hot and fresh. It was worth my money , with inflation everywhere is pricy. Yet I didn't feel cheated I was extremely satisfied with all aspects of this visit. I'll be back. read more

If I could give this Five Guys zero stars, I would. Everything about my meal here just now sucked.. the food, the taste / flavor (actually, this didn't suck because there was none), the price and the long wait. I don't feel I'm being unrealistic or difficult when I ask for a couple burger patties a la carte when I'm on keto. Yet, this place insisted on charging me full price for their "bowl"... It was a bowl alright... A bowl of crap. The meat, onions, mushrooms and peppers were all bland - absolutely no flavor. I didn't even get the mustard I asked for. And the wait? Ten minutes for a couple patties and bland veggies in a bowl... Not worth it. This place is terrible. I'm shocked they don't have worse reviews. I'm a fan of Five Guys, but this one gives the brand a bad name. read more

Five Guys - Bland patties and veggies. Is salt an extra topping now? - Burgers Near Me - Los Angeles, California

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Always a nice burger made fresh. French fries freshly made. The only thing that is annoying is the brown paper bag . when you leave there you look like you're homeless. It looks like you've been carrying this greasy, horrible looking paper bag around for a month or two. One of my coworkers mentioned that he was so correct, too funny. It also indicates the fries are quite greasy, but they are delicious. Maybe they should at least change to a white paper bag or something coded or something... and maybe less grease on the fries. read more

I had Five Guys years ago and didn't like it. My favorite friend wanted to have Five Guys and I couldn't say no to her. I ordered Little Cheeseburger ($6.89) with grilled mushrooms, grilled onions and BBQ sauce. My burger was not good at all, especially the bun. I didn't bother finishing my burger. Hamburger ($8.19): my friend got this with onions, pickles, lettuce, tomatoes, jalapeno peppers and light mayo. She said her burger was very juicy and she really liked it. Regular fries ($4.99): we shared the fries and I didn't like it. The fries were very limpy. My friend thought the fries were okay. We ended up throwing away more than 3/4 of our fries. Located at 7th & Figueroa food court, Five Guys has the friendliest cashier. She was helpful, sweet and friendly. 2 stars!! Five Guys is not yummylicious!! read more

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We ordered fir delivery and it was great still warm. Even the fries. It was made just like was wanted. Desiring a great Burger this is the place read more

At 4:27pm I attempted to place a order, and the cashier just walked away from me without saying why. I felt like she was being discriminating. Then another employee came to the register (Eddie o) and I started to place my order and it was interrupted by Eddie o answering the phone. Me and my Usc students frequent this place often , I just want better customer service read more

Meh. Look at this soggy burger, i just ordered it here at the mall and am eating it here, the second I pick it out of the bag my hand is covered I this nasty greasy wetness, its all over the tinfoil of my bruger and in my bag and on my fries in the bag its quite disgusting. I'll even show you a picture look at the sheen on this soggy disguting wet bread bun Nasty. Just nasty. I've heard bad things about this five guys since it opened last year and I finally decide to come check it out and I was already weary looking at the staff who look extremely unintelligent as it is, you shouldve seen them working it was funny yet sad. And they even charged my wife for 2 orders of fries when she only asked for one, she has to go back and get a refund. Just a lot of wierd unprofessional disgtuing quality expensive food. For a nasty greasy torn bag. Yikes. I recommend any other burger place. read more

Five Guys - Burgers Near Me - Los Angeles, California

I crave burger and fries every now and then.. Big Mac and fries does the job but the location on 3rd/Grand just closed recently. I remembered Five Guys opening up at 7th/Fig at the downstairs food court and headed that way. The line close to noon can get 15 people deep if you don't get there early enough and a ton of burger lovers waiting for their order. Ordered a little burger (one patty) and little fries Cajun style. Best thing about the burger here at the toppings which you can chose. Lettuce, mustard, grilled onions and A-1 is the way to go. I like the Cajun flavor of the fries which is a bit sweet and peppery. The fries itself are just okay. I like mine crispy and when I asked for crispy, they still weren't crispy. Overall, cashier and folks here are friendly and try their best to accommodate the crowd. Not bad, not great. Just an average burger. read more

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Admittedly I'm not the biggest fan of Five Guys. However, there's a pretty significant void in well-known burger joints in DTLA. And with Shake Shack not coming until next year and In-N-Out refusing to go to DTLA without a drive-thru option (which makes ZERO sense to me since the SF location doesn't have one), Five Guys finally struck as the first option at Figat7th. So hey, sometimes you just gotta get fat on a burger and fries right? You know what you get with Five Guys. Ok burger with a load of toppings and lots and lots of fries. Five Guys has never had the best beef patties, and the patties I had were a bit dry. Still, it was satisfying because I was in IDGAF fatass mode and Five Guys answered my call. Review got bumped up 1 star because of how great the service here is. Working in a location like Figat7th is really stressful due to the volume of people coming through and how quick the turnaround has to be. So with that in consideration, the staff here are super friendly and really do make you feel super welcome. They do their best to make sure you are well-versed on the menu and get your order right. It's not something I usually see at many burger joints, so I had to point this out. Oh yeah, the line can get long. REALLY long. Have fun with that lol. read more

Five Guys - Burgers Near Me - Los Angeles, California

NORMALLY, the food here is fairly good. This last time however, I had all I could do to keep from calling corporate. A young lady making food (with no gloves) was also handling money. When my turn came, she greeted me while smoking away on some gum. I asked her to please get rid of it because it looked very unprofessional. She turned around and stuffed it in her cheek, which I saw when she opened her móuth to speak.. AGAIN, I ASKED HER TO GET RID OF IT. This time, she went behind the line and "did so" but while she did that she processed to say "some crazy BITCH at the register was ordering her to get rid of it. When I asked for her manager, she said " he was out running errands" and I could call later if I felt like it!!!! read more

Hungry for a burger but not looking to pay a full-restaurant premium on one, I decided to give Five Guys a try at last. Well, that price saving plan went out the window: A cheeseburger and regular fries without a drink was over $13. Ouch. The burger? It reminded of a decent diner burger ― straightforward, tasty, but also basic. The burgers don't have much of a distinct identity; it's basically the standard mom-and-pop café burger. At that nearly $9 price tag, the cheeseburger should cover the fries and probably a drink, too. As for the fries, I'm not a fan. They're the kind of fries most people make at home, i.e., starchy baking russets (not the right kind of potato for frying) with thick skins fried just once. The moisture in the potatoes makes them go moist very quickly, and the thick skin dominates the flavor and texture. I don't like these at all, and I'd never order them again. The burgers are tasty (if rather generic), but Five Guys is just a bit too pricy for me liking. I don't see myself frequenting them much. read more

Five Guys - Burgers Near Me - Los Angeles, California

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I liked the staff; they were friendly. Food, however, was not super impressive. The beef patty was good quality but the burger was lacking in a few ways: 1) cheese wasn't fully melted 2) burger was falling all over the place and just couldn't be held in place. All in all, no In-N-Out but not horrible either. read more

Five Guys - Cheese not fully melted, falling apart burger - Burgers Near Me - Los Angeles, California

Only my 2nd time at Five Guys, first time at this location. The food court seating here is such a crush of humanity during peak lunch rush. Do yourself a favor and don't bring a group. Not sure why they don't do combos; It shouldn't cost $16 for a burger, fries and soda. Burgers are good, but not great. They are filling and you won't be hungry. All I've ever heard about are the fries and how amazing and crispy they are, but reality is they aren't special at all and the burnt ends are barely crispy. I have yet to eat a fry that doesn't flop over. The cajun flavoring is fine, but in the end they're just regular tasting fries. Overall, the flavor is good, but the value isn't there. read more

It's not In N Out but it's definitely solid. Located in the Target shopping center downtown this Five Guys is in a busy food court with open seating and parking is validated if you buy something at Target. My daughters always get the hot dog and say it's great. I get a cheeseburger with mushrooms and A-1 sauce, really good! Prices are reasonable but things can go wrong in a hurry if you don't follow my Pro tip, see below. Pro tip: Make sure you buy something at Target! Even a pack of gum or something but do it! Otherwise you ganna get emptied out for parking!! read more

Great taste! Loved the meat, doesn't taste like your average fast food burger, the hot dog was also good, served pretty quick too! read more

Five Guys - Burgers Near Me - Los Angeles, California

Food is good but it really sucks when you spend about 20 bucks ($17) and they dont give you what you order,... Starts off with building your own burger says Ms Aime the cashier that attended me, but i didn't get my grilled onion, neither my 2 chesese, or the sauces i also got a vanilla shake instead of a strawberry shake, walked all the way back to work just to find out i got something totally off and expensive! Im very disappointed. Wasn't able yo go back because i don't have a long lunch. Next time i need to open up the whole bag and see what i got. read more

Five Guys - Plain and wack!! - Burgers Near Me - Los Angeles, California

The food here is overall extremely greasy and just not enjoyable! Don't recommend this spot at all!

Unfortunately, delivered fries were nothing close to crispy fries, and yes I am completely understanding that delivery cannot be the same as takeout or eating at the food court. The fries were very very wet and pale..and the delivery man did not make any other stops before coming to my place. The burgers were ok, nothing too different from before the pandemic. read more

I came here because my friend loves this place. He ate Five Guys when he lived in NC- And he liked it so he came here too- I tagged along with him- Wow- they have great burgers. It is juicy and the french fries are excellent! The ingredients are definitely FRESH! Loved it! Also, the portions are pretty big and service is nice. However, I think it is a bit expensive. I definitely believe that In-N-Out is the better deal in terms of value. Also, Habit is good enough- I am not sure why Five Guys are more expensive. Parking here is ok. Not good but I prefer walking or taking an Uber- It is really in a weird location. I think if it was closer to USC, more people would come and enjoy- For me, I like here a lot but given that In-N-Out and Habit are closer to my house, I will stick for them for now- But please do try out- It is a good burger! read more

This place is nasty asf. Sougy fries beef tasted old bread was soggy people were rude as hell stay away from this place do not recommend this dump to anyone. In and out way better prices are ridiculously outrageous as well. read more

Before 5-guys came to CA I have heard stories of this mystical burger joint that served burgers that were "better than in n out".....right. I was obviously skeptical, and when a location that was drivable finally opened up, I came through. The result: "meh". DEFINITELY not better than in n out, not even close. That was years ago. This review stems from my most recent visit to the downtown location. Where one of my co-workers challenged yet again that 5-guys is better than in n out. Since I have only been once, and it was years ago, I decided to give it another shot: this time was even worse than I remember previously. First of all: the burgers are about as expensive as you could expect to pay at many sit downs. I paid either $13 and some change for a burger (double) and fries- no drink, no fancy add-ons. I'm not sure if the pricing varies per location, but this is a bit much. The burger- it was just above warm when I got it, and it reminded me exactly of a double quarter pounder with cheese (from Mc Donalds). Definitely not better than in n out, definitely not worth the price. I'd probably rather have gone to Mc Donalds. read more

I haven't had Five Guys in years, but with DTLA's narrow choice of casual eateries, I couldn't resist giving it another go. It is located on the back wall of the TASTE food hall between Salata and the former Flying Pig space. It is a walk-up counter with a huge queue, however I've only been at "off times" so it's never been packed. There were surprisingly no issues with ordering, waiting, or the food considering they have just opened. The staff here is really really friendly and helpful. Kudos to all the chefs who greet you every time you walk up! The food itself is better than I remember from my last FG visit. While it's not the greatest burger I've ever had - it definitely beats FatBurger down the street and it's more convenient than driving out to Habit or In N Out. I like their mini burgers & cheese burgers, which are single-patty and the perfect portion if you're not looking to get stuffed. Love their array of free toppings which give you endless options to customize your burger. They also offer hot dogs and a veggie sandwich, but I haven't tried either yet. Fries are pretty solid, although I prefer them with the Cajun seasoning over the regular ones. Their milkshakes are also realllly good. Overall, it's definitely a little pricy for a casual burger joint, but the staff, quality of the food and convenient location for downtown workers and locals make this one of my revolving choices for a quick bite to eat. read more

Five Guys - Burgers Near Me - Los Angeles, California

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After a long day of not eating because I was to busy to stop and even think about how hungry I decided I wanted to get a burger with bae. Ordered a couple burgers first burger was a cheeseburger with ketchup, lettuce, tomato, and bacon. no mustard no mushrooms no onions no pickles second burger was a cheeseburger with light mayo extra pickles and ketchup and mustard. Both burgers were wrong the first didn't come out with anything except pickles and mustard the second came with lettuce and tomato.. burgers were still good just not what we wanted. Employees were very friendly and glad to help us but maaaaaaaaaaaan the order was on the receipt just a couple lazy mistakes I'll be back because the employees were nice and didn't argue about the order. Round 2 I'm looking forward to you so I can change this review! read more

Five Guys - Five guys - Burgers Near Me - Los Angeles, California

1st star for being cool people trying to complete our order correctly and promptly 2nd star for the groovy atmosphere (for a food court) No stars for a greasy burger No stars for a therefore inedible bun No stars for lousy distribution of toppings read more

Best Burger ever! In the past years I heard so much how great In-N-Out Burgers are and only a few days before visiting LA I heard about Five Guys and wow, they were great. Next day I went to In-N-Out they were great too, but not as good as five guys. read more

Five Guys - Delicious - Burgers Near Me - Los Angeles, California

This place always does me right! Five guys is my favorite burger place! I could EAT these everyday lol! But yes excellent customer service! I'll be back read more

I think its a cool concept. The food is good. The service is good and the place is spotless. I believe the prices are a bit high but hey there is a market for everyone especially those who have $18.00 for a double cheese burger, fries and drink. read more

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