This was the worst burger I've had in a really long time. The meat had no flavor, the cheese tasted like velveeta and the vegetables were not fresh. The fries were so salty I was wiping them on my pants. I won't be eating here again. Gross. read more

We went in just before four ( might be their shift change) and ordered 24 cheese burgers and eight fries. They didn't even bat an eye. Very professional and got going on our order right away. When it came time to leave they had everything packaged up perfect!! Everything one could ever want on their burger in to go side dishes. When we got back to the track to deliver the burgers to our group we could not have been happier!! Not one complaint. Everyone agreed, Very good burger!!!! Thank you to the staff!!! They were great!!! Even while they were busy making our order they still noticed and said hello to everyone that walked in the door. Wonderful job to all involved! read more

A hidden jewel in this town, great costumer service wonderful employees and outright delicious food. Served to the best quality and if you need anything they can fix it for you. Music is always good and the vibe in the store is always laid back and friendly. Definitely a 5 star place; not to mention extremely clean. The employees clean so much and have the place spic and span read more

I'm not quite as sold on Five Guys as so many others are, but they are good burgers, maybe a tad bit greasy. Their fries are damn good, though. read more

Funny thing, we have been back a few times and I really like the food now. Maybe I was there on a greasy fry night, because now their fries are perfect. I really like popping in for a treat from time to time but if my kid jokes about there being "more than 5 guys", or "2 guys and one girl", or "only 4 people behind the grill" he might not get to go anymore. *bonus - the kids LOVE the soda machine. read more

I understand that giving away Salty peanuts might be good for business but in a world with a increasing Nut Allergy rate they should drop it for edamame or something like that so that people like my sister can actually enter the restaurant and get food from there. But besides that it's the best burgers in town and really quick delivery read more

Finally a place that has better hours in Monroe. The servers are really cheerful and great, the sofa machine is pretty cool to play with, the roasted peanuts are a cool plus while you wait for your order, so these things above make for a good experience. To my experience the actual burger was just okay, (much better than red robin super heavy greaseness). I'll come back again read more

The Monroe Five Guys is just like the one closest to our home in the Palm Springs, CA area. This place is famous because they make great food. They charge one price for a burger and let you choose your toppings. I typically get the the bacon cheeseburger with lettuce, tomato, mayo, grilled onions and grilled shrooms. Another popular combo is to ditch the mayo, lettuce and tomato and get BBQ sauce for a more western experience. It has a backyard BBQ taste that I love. In Cali we have another popular chain called In N Out, which is the benchmark for a good fast food burger. Five Guys exceeds it for me because of the extra toppings. Tip: Don't order "everything on it" because the sauces will just overpower everything else... first time I came here I did that and was just flat out disappointed with the ketchup mustard bbq mayo burger.... read more

Had dinner here tonight and was not impressed. It started when we approached the counter to order and the employee behind the register was more interested in talking over us to the other employee out by the tables. Multiple times while I was trying to order he interrupted me to call out to another employee. Very rude!! We should have left then. As for the food, we couldn't believe 2 burgers a small fry and a shake cost over $24! The fries were tasty. The burgers were ok although my grilled onions were barely grilled and my husbands jalapeños were not spicy at all. The shake left a bad after taste. Maybe fake flavoring? We won't be going back. Pretty disappointed over all. read more

Terrible Five Guys. Ordering was a chore because the cashier couldn't hold a train of thought. When they called out an order and the person wasn't at the counter immediately the employee said "f*** it" and put the bag down hard. Probably squashed the burgers a bit. read more

Kept trying to call during business hours. Line was "busy" for at least the 20 minutes I tried. At 845 pm? I doubt they are that busy. WTH. read more

Five Guys isn't the best, but it's not the worst USUALLY. Unfortunately I got food poisoning here. Definitely won't be back!

Lately the fry cups are only filled 3/4 full and no fries dumped in the bag. Don't really care about the "extra" fries dumped in. But the cup should at least be full disappointing to get home with not enough fries for everyone. Consistently needs to be looked into at the Monroe location. It's just been a bit disappointing lately. read more

Great burgers with tons of extras. Everything is made from scratch before your eyes (except the buns). Get one order of fries for the whole table. read more

I wanted to see how the food would be in the "new normal." I ordered online for pickup at 12:15. Food not ready until 12:35 making my daughter late for work. And there were only 3 other customers. 5 Guys- get it together or don't offer online ordering! read more

I'm a big big fan of Five Guys burgers. Normally, I go to the Northgate or Totem Lake branch on the way home to Monroe from Seattle. So, yeah, I would give those two stores both 5 stars. I was really happy to hear that Five Guys finally coming to Monroe so now I can eat here even more often. To be honest, the key to their successful burgers is on their patty and how well they cook it. However, this one in Monroe just opened a couple days ago. Maybe since it is still new, their chef is not quite there to that level yet. The patties are still too dry which take away the juicy flavor of the actual Five Guys burgers. I hope the owner takes this point into serious concern and find the way to improve it. So that Five Guys Burgers will maintain their standard quality. Well, I will come back again for sure. I will give them couple weeks before I come to try again to see if they fix this problem. Their fries are the best (especially the Cajun Fries). Worth every single penny :) Ps. Five Guys' burgers suppose to look messy. I call their messy burgers beautiful because that's when their burgers taste the best. The one I tried today (bacon cheese burger) was too pretty and clean. Maybe that's another thing they should fix haha. read more

What a great burger, and good fries too. Still, I wasn't happy to see the chef touching doors, counters , and his Nose with his hand without bothering to replace his plastic gloves which are no doubt in ample supply. What's the point of the glove then? The restaurant was also cold inside and another customer had an issue with hearing employees behind the counter swearing. He didn't want it to be a big issue but it was good to see the manager taking it seriously. read more

I went the day of the grand opening, so the long wait was anticipated. I like the layout, which is very open with lots of tables. The food was not good. I ordered a burger and medium fries. The patty was bland, and the bun was soggy. The fries were beyond greasy, to the point of feeling wet, and were not crispy at all but also soggy. I think the oil used for the fries was either not hot enough or overused. The fries were cut thick, which I would have liked if they were cooked properly. Overall this is a good spot if you like greasy food, but I won't be going back. read more

Everyone should know about 5 Guys Burgers and Fries by now. To explain the concept would be as redundant as telling you about GEICO's 15 minutes thing! What you may not know, is that while a chain eatery, I have to give serious compliments to this outlet for getting the food AND the service right. I'm not sure how they do it, but should be congratulated for it. While most of the other 5GB&Fs in the Seattle area hover in the 3 Star range on Yelp, these folks are closer to 5. It's because the team working there has fun and wants the customer to have fun too. Thanks for a great experience! You're better than most and everyone should know that. read more

I don't understand what the big deal is. Not even in the top ten best burgers I've eaten. I don't know what was in them, but three burgers for the three humans and a plain burger for the dog, and the gas is off the charts! I looked around on the Internet and found that it affects others this way, too. At least I know that I'll never spend another $40 there. read more

The good: it was VERY clean, there was lots of room inside for more chairs and tables. It looked empty. Sadly : ( not quite what I expect from 5 guys after tonight's visit. We visited 5 guys for 5 burgers tonight for a family dinner - just after the races ended... We were all hungry and looking forward to a great meal. To start off we tried the peanuts but several of them tasted stale - not fresh. We have visited this location before (and the Bothell and Lynnwood locations) and had a good experience, but tonight the fries were soggy and way to salty, 2 out of the 5 burgers were made wrong, and the cheese sandwich was... the most over priced sandwich! It was over $4 for a bun with cheese on it - toasted... that's it. We spent $38, but we should have gone elsewhere. Sad... I have always loved 5 guys, not sure what happened tonight... Suggestion: Please put a garbage near the exit door so people can throw away their trash on the way out. read more

It's a hamburger. A hamburger. Not a golden trophy or an autographed hamburger. Just a normal State Fair style burger. Myself and 2 kids ordered a cheeseburger and fries and drink. It was $51.00. The food is great, no doubt. But year another PNW food joint that charges 3 times the amount. Remember there is still normal working people amongst you office bound elite. read more

I love five guys !!! But this Monroe location was far from what I expect out of a five guys !!! The burger was dry , the fries not cooked enough and the service was terrible! They seemed very under staffed , they all moved like turtles ! And on top of that they are not friendly ! This five guys is NOT the five guys experience ! I would take the extra time to go to the one on Lynwood !!! read more

Wow I did not expect to spend that much for 2 people for a mediocre burger. There is nothing special about the food here, there is a burger madness on fry lands in Monroe whose food is not only more reasonably priced but also better tasting. read more

Went with my family to eat here tonight. Not only did they short us one burger, when they did finally get us our full order my friend pointed out that there was something melted in the cheese of my burger. It was tin foil. I have never found foreign objects in my food made by any restaurant until tonight. They had to remake my burger, thank God it's an open kitchen so I could watch them make it correctly and safely the second time. Overall not impressed and will not be eating there again. read more

Five Guys - Foil is supposed to be outside the burger, NOT INSIDE MELTED INTO THE CHEESE! - Burgers Near Me - Monroe, Washington

I've eaten at MANY Five Guys and this is a great one. It was very clean, great staff, and the burger was perfect. Plenty of parking and outdoor seating too! The only thing about this particular location was the customers. They didn't pay any attention while in line, and when it came time to order, one after another held up the line for MANY minutes trying to make their orders. Oh, its also directly next to an AMAZING movie theater! read more

This Five Guys restaurant has stepped up their game. I heard they had new management about a year ago or so and ever since then they are right on point. We now always get enough fries compared to the last few years when all we got was half a cup. Amazing burgers with whatever you want on it and the fries are freshly cut. read more

Had such a great experience at Five Guys tonight. My food was excellent and was made quickly. My shakes were perfect. The people who served me really made the experience memorable, though. A tall kid that works there, I think his name is Tristan, gave me great service. Funny kid, makes great shakes, and is very kind. Cheyenne was also really nice and kills it when it come to making burgers. Will be back for sure. read more

Food was up fast and they are open till 10 so stop by after your movie or before. I recommend the grilled cheese with a burger patty! It's the best patty melt around! The staff was friendly. Only complaint would be the tables were clean but our seats were really dirty and I had to get a napkin to wipe it off. Only reason I didn't give 5 stars. I'll be back next time I'm at Galaxy theaters in Monroe. It's too tasty and too convenient not to go to before a flick. read more

Good food but inconsistent service and quantities. Sometimes the service is great, but for the most part it's just kind of mediocre. Once they have your order it's often difficult to get their attention even for something as simple as a cup for water. Fry quantity seems to be all over the place... sometimes it's just the fries in the cup, sometimes they toss in a few bag fries, sometimes they add in the extra scoop of fries like the other stores do. If I'm going to pay nearly $40 for two burgers, two fries, and two shakes I expect a little consistency... and some dang bag fries would be nice too... Despite all of this, the burgers NEVER disappoint. read more

Best burger spot around! Clean place, delicious fast accurate fresh food. Customer service is kind and cool. Shakes are so creamy and flavorful. I have 4 kids and this place pleases all of them. Good location next to the movie theaters. read more

Usually this place is awesome and i don't have any problems. The food that I was given didn't match my order and then I found a hair in my burger. The manager we spoke to was nice about my order not being correct, but the hair in my food was just super gross. read more

The past two visits were not up to our expectations. Both times we did not get the amount of fries we were used to. It seems like business costs have risen, so we dont get the normal army amount. The burgers have been sloppy and have not had everything correct. Extra lettuce means extra, not less... It is just not the same. The only good thing about this location is the staff is very nice and professional. The food lost us. read more

When ya need a burger, and you want it pretty fast, this place really hits the spot. Their "regular" burger is a double pattied delight, built to your specifications w/ as many toppings as you can handle. The hand cut fries are the stuff of legend, having grown up w/ real fries, these are as close as they come. Even the source of the spuds is listed on the wall. My only gripe is the price. $6+ for a burger is a little steep, but given that I thought their regular was just one patty, I am reserving judgement too much on the price. My husband and I ordered one regular cup of fries and it was more than enough for the two of us to share. We didn't order drinks, so we were only given 6 ounce plastic cups for water. I wish they offered milkshakes...and I don't understand the whole peanut thing, but given they offer them, I will say we didn't find offensive piles of shells on the floor, so at least they are quick to clean up the messes left behind by their peanut loving clientele. I guess this is a long standing tradition of their business-free peanuts while you wait, but don't leave the store with them. And anyone with peanut allergies should be aware of this as well as the fact that they use peanut oil. The crew is upbeat and friendly, with one of the cooks singing along w/ the music the entire time he was flipping burgers and calling out ready orders, and even though we saw 4 guys and 1 girl, I'm not holding that against them...LOL read more

I can't say enough good things about this place. The only downfall is the sometimes disorganization. The food is decent enough, and I love the fries. Kids love it too! read more

Let's just start off with this, it was super slow! And all I ordered was a cheeseburger and fries... but overall food was good!

This place was good...Last two times in six months was absolutely gross..I'm 50yrs old and eat burgers everywhere....Went tonight and they charged us $45 bucks for complete garbage..... Never been on Yelp before tonight...Do not go to this place told a worker before I left ....This was the most disgusting fucking food I ever had and left....This punk kid knows I said this......... Don't go run and hide , RIP OFF , gone straight down hill.........No stars show a picture of puke....They make me show a star ......Run run away go to red Robin read more

Great, fresh, hand formed(?) burger patties with plenty of choice for topping(no extra charge) and fresh cut fries at very reasonable price!. Friendly, energetic, attentive staff. read more

Place was packed, it took to long to get my food. When I did get my meal the food was great

I love five guys and I'm glad we have one in town. Just wish this place was a little cleaner inside :/ excellent burgers and fries tho. I will keep coming here for sure! read more