Not my most favorite burger place but not my least favorite either. The positives: The little burger is still plenty big for one adult hungry person. Love that you can choose what goes on the burger and the toppings are part of the price. The size of the french fries is very very generous. The negatives: The grilled mushrooms look and taste like out of a jar. Please don't offer that on your menu if you cannot afford grilling fresh mushrooms. Its disgusting. Ruined my burger. Otherwise not a bad concept. Definitely not on the cheap side though. Quality could be better. read more

The staff in this location is so rude and unprofessional. Eat elsewhere! Five guys as a whole is great but this location is the worst fast food place I have ever been too. The manager and her cashiers are so rude! read more

I didn't have the fries, so I likely missed the best part. I had the little bacon cheeseburger w/ grilled onions, mushrooms, relish, tomato and mustard. For a burger with so much accouterment, it was impressively bland. It's as if the grill hasn't been seasoned, like you would season a skillet. The $6 burger tasted fatty and rich, but not flavorful or savory. I enjoyed five guys in nyc and nc and don't recall the blandness. For my slightly higher-end burger dollar, I'll opt for In N Out. read more

I have to give it to this place. They make a great burger. If your not careful, too many toppings can make the experience a bit messy, but that is the sign of a quality indulgence. The french fries are decent, but seemed to be a bit soggy for my taste. Maybe the oil wasn't quite hot enough, or they got pulled early, but I prefer a crispier fry. But I must say, they do give you more than your share on each order. A small is plenty for 2, and a large order will easily satisfy 3, if not 4 people. The most entertaining this I must say is the soda machine. Yes a soda machine. It has an LCD display, and allows you to pick something like a 100 different drinks and flavors. I was totally amused. With the free peanuts offered to pas the brief time waiting for your food, and the quality of the burgers, this is a must try for any meat-loving American. read more

Just moved to Phoenix from Southern California and while exploring the area stumbled on Five Guys. I was excited because I have friends in Philly that tout this place. We headed over at about 2 to let the lunch rush die down--we only had 3 people in front of us but the restaurant was about 75% full. I ordered the cheeseburger and DH got the bacon cheese burger both "all the way". We each got a small order of fries, mine regular his cajun style. We were #68, so we got our drinks, sat down and waited (opted out of getting peanuts). It took less the 5 minutes for our food to be up and boy am I glad we didn't get peanuts. The burgers were double pattied with sauted shrooms, onions, pickles, lettuce, tomatoe and ketchup and mustard. The french fries came in small cups but there were at least that many at the bottom of the bag too....no way we would eat all of those. Next time 1 small order. I now also understand what a "little" burger is on the menu, it must be one pattie. The burgers were good, sloppy with all that stuff, but really good flavor. Glad they were wrapped in foil so I had something to hold it all together with. The fries were done in peanut oil (I assume). Not cripsy but I don't think they were supposed to be. They were good, but the cajun was a bit much. The price was reasonable just $20 for two big burgers, 2 fries and 2 drinks. Will definitely go again. read more

A friend and I decided to give this place a try and I'm glad we did! The staff were friendly and helpful and the food was fresh and delicious. I ordered a cheeseburger and my friend ordered the bacon cheeseburger. We both really enjoyed them. We were disappointed that the menu only included regular and little burgers. We were informed that the "regular" burgers were always two patties and the "little" burgers were one patty. How can you go wrong there? As far as I'm concerned the optimal burger to bread to condiment ratio is 2:1:1 so a "regular" burger here is perfect! We both ordered fries and the cashier asked us if we were sure? We asked why and he informed us that the large fries were REALLY large and we could probably just split an order. We said sure and looked at each other with a bit of incredulity but went ahead anyway. What the heck, save a few bucks. When our order came up there was definitely enough for us to share and there were actually too much for us to finish. Too bad those excess tasty morsels had to be discarded. The drink dispensers were high-tech and cool. Neither of us had ever seen dispensers like these and missed out on the different flavors available because of our unfamiliarity. I will definitely explore this further on my next visit. Vanilla Grape Orange Sprite/Coke anyone? One final thought... I never saw 5 guys there. The facility was staffed by 2 guys and 2 girls. I'm good with that! I may revise this in the future because I will absolutely return! read more

The wife was craving Five guys yesterday....so since we were in the neighborhood we decided to stop at this location. Since I don't eat red meat I had the Cajun fries which are pretty good.....but the highlight for me was my introduction to PEACH SPRITE. Five guys has introduced these fabulous Coke product machines throughout all of there restaurants and they draw long lines. You can put together many different combinations of drinks from peach sprite to coke lime......from pink lemonade to raspberry lemonade.....from grape sprite.....to vanilla coke....I mean the list goes on and on. So while this will not be one of my first choices for food....it could be a great choice for my beverages in the future.....especially for PEACH SPRITE.....yummy. Eat, Drink, and be Merry my Friends!!!!! read more

I went in with low expectations, and I tell ya.....Five Guys makes one hell of a double bacon cheeseburger. I don't care what ANYONE says, my burger and fries were fan-freakin-tastic! I'll be back eventually. I can't overdo it with this place otherwise i'd have a heart attack. read more

From working for three different five guys locations the staff could use a little more energy. I know what the business is all about because I was a former employee for them back home in California for about three years. They could use some energy! However I'll give them quality on their burgers. Every time we've gone in our burgers were perfect. I usually get no bun and do a lettuce wrap.. their lettuce is on point. Green and fresh! They also aren't stingy with their barbeque sauce! Yay! My only complaint about the food is the fries. A little soggy and not really fresh. Could use some work on that. But overall, I love five guys! read more

Always hot, fresh, and fun. Has the new fangled Coke machine that can make anything Coke into a raspberry, lime, vanilla, diet Sprite. Try the Cajun fries and get the burger "all the way." read more

So I am only 96.27% positive that I have been to a 5 Guys in Carson, CA (South of Los Angeles, by the Ikea) So, I've read some of the other reviews, and I totally get the VISUAL comparisons to In and Out, but that's it really. The fries are a million times better! The burgers were thicker and juicier and so flavorful! The bacon was great, the bbq sauce was tasty, the grilled onions were great, good texture not as grilled and mushy as In and Out. I think my sandwich would have been better with Cheddar rather than American cheese. The American was a little too salty for my taste, but it was still a great burger! I do have to say though, it is a bit pricey. I paid $12 for a bacon cheese burger, fries and a large drink. That's not much cheaper than Delux or Fez, and more expensive than Smash Burger. Can't wait for a second (or is it third?) visit! read more

I finally had Five Guys. We made 800 jokes on the way, after we ordered, I swore the cashier told us to enjoy some penis while we waited. Excuse me? Oh. Peanuts. Of course, all burger joints have peanuts?! A bit bizarre, but they were tasty. We all ordered a burger to our liking and we shared cajun fries. My cheeseburger with grilled onions and jalapenos was good, it tasted like something you'd make at home. The fries were terrible. Not sure how they've earned such recognition. I like crisp fries, these were flimsy and greasy, and I wasn't a fan of cajun seasoning, either. Overall, I stand by In-N-out. read more

Five Guys - cajun fries - Burgers Near Me - Phoenix, Arizona

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This is another welcome addition to Bell Town Center, which has been adding some great new businesses in the past few months. I had the little bacon burger which was perfect. Super crispy bacon. My husband had the Cheeseburger.double patties. He enjoyed it. I loved the fries..if you are a crispy skinny fry kind of person, than forget coming here. They were thick, and a bit on the soggy side, which is just how I love them. They have mello yello as a fountain drink option. Mello yello! take me back to 1986! It was pricey..burgers, 1 medium drink, 1 large fry-$18 and change. the atmosphere was fun, and I didn't see the peanuts until we left, darn! We'll be back. read more

Thought I was grabbing a cheap dinner when I ordered a regular cheeseburger. She told me my total was a little over $9 dollars and my brain was like what the heck but I hadn't been to five guys in ages and I was in a rush so I just paid it. I'm waiting for about 15 minutes and I'm seeing all these people walk in and pick up their orders so I go up and ask them if mine has been made, and one of the worker looks around, grabs an order off a shelf and hands it to me. I'm wondering how long has it been ready at this point, and also remembering why I don't eat here, and then I open my bag in the car to find the burger is huge and has two patties. I still have no idea how everything happened. In n out still takes the cake. read more

I used to be an In-N-Out fan but Five Guys is now my new favorite new fast food burger joint. I think Five Guys gives you a good value for its price. The food is fresh and you can choose from a variety of toppings (from mushrooms to peppers) to add on your burger. Also, their fries are pretty good, though they are not as unique as In-N-Out's or McDonald's; I recommend ordering the seasoned ones. Be sure to tell them you want a "little" hamburger or cheeseburger or they will give you a double patty burger. read more

My sister and I picked up lunch Saturday. We got 2 bacon double cheeseburgers and 1 large fry, the total was $20. The burger was worth every penny. They have a wide variety of toppings and the burger is made when you order it. The burger & fries were so filling that I skipped dinner that night and fell asleep shortly after I ate. I'll be back....not too soon though. read more

Really good food but a bit on the pricey side. The large fries will be enough to feed 3-4 people, and the regular size will feed 1-2. I got a bacon cheeseburger and it was delicious. Everyone working there seemed nice and attentive. They just need a drive-thru and they'd rock. read more

Having lived in DC and having been to one of the originals, I've gotta say it kind of saddens me to see 5Guys go global. But I can't say I don't love being able to get 5Guys in PHX now. Because I used to have them ONLY when I was home in DC and then after my divorce and move west.. ONLY on a layover there. BEST burger I have had EVER and being from Cali where IN and OUT rules.. That means something. Always clean. Always friendly.. ALWAYS fresh huge burgers and fries to share.. read more

5 stars for an upscaled fast food burger joint. My daughter enjoys this place, and when we are in the neighborhood, we will lunch here. Prices are obviously posted, so you know going in this is not a $1.00 burger. But you get what you pay for, and Five Guys is no exception. Expect a simple starter burger around $4.5, big old bacon cheeseburger checks in at under $8. EVERY time, the order is accurate. The fries are made of REAL potatoes, served very hot, fresh, super yum. One regular order easily covers two people. I love how you can choose any number of add-ons and condiments and there's no extra charge- this includes extra cheese, grilled onions, grilled jalapenos, etc. And there's a huge assortment of condiments to choose from. You can also get your burger wrapped in lettuce or as a bowl if you don't want a bun. The burger itself is made of high quality beef. Casual environment, music playing when we've been there. It's clean, employees are very friendly. read more

I want to like Five Guys Burgers, I really do. My first experience with them wasn't really anything special. I do enjoy the fact that they make the burgers the way you want them too, but the ingredients going into the burger is nothing special. Also, the way they stack the burger is what kills it for me. By putting the mushrooms and onions on the bottom of the double patties, it kind of melts the bottom bun, which was a big bummer for me. The meat wasn't spiced at all, but tasted fresh, which gives them some points. As for the potatoes, I don't really care where they come from, so having a sign to tell us where they come from seems kind of pointless. We got the Cajun spiced fries, which the wife didn't enjoy, but I liked. They tasted frozen though, which was kind of a let down. EDIT: Just found out they always use fresh potatoes...didn't taste fresh. Other than that, you do get plenty of food for the price, and the decor is nice. Staff was great. I might try again, but with Smashburger and Fatburger around, I might not. read more

Below is a general review of the two AZ locations I have been to, and at the bottom will be notes specific to this location... This place definitely is not for everyone. If you like Mickey-D's or In n Out then you probably should just keep on walking. But if you like a burger that was made when you order it or fries that are real potatoes and don't taste like the cup they came in then this place could be a great option. They are a little pricier than your average quick service joint, but its worth it. The portions are HUGE, even if you order the "regular" fries and the "little" burger they are still BIG. They don't charge per topping beyond the norm like Smashburger, and they have tons of toppings to choose from. Would love to see a fried egg option, but other than that the majority of burger loving taste buds will find topping options that please them. They have some non-burger choices as well, which is nice. Hot dogs, grilled cheese (which people keep saying is a must try) and a veggie sandwich. Eating here is a 5 napkin type experience, a lil messy, a lil crazy, but oh so yummy! Hint: if you are transporting 5 guys in your car, definitely put something between the bag and your (clothes, passenger seat, floor mat, etc..) the grease WILL leak through the bag. I agree with a below post that the placement of peanut snacking boxes are a little awkward (and frankly I don't get why they exist at all, but whatever) BELL ROAD Location Specific: Easier to get to if you enter on the Bell road side. Staff seems to be more personable than the Mill ave location (at least on the day I visited) Parking is vast and free. read more

I called in an order today to try one of their burgers. Worst burger I have ever had. Dry, not juicy like a burger should be. Meat was tough to chew. Very thin meat patty. From now on I will stick to where I usually get my burgers where they are thick and juicy and full of flavor. I also specified the time I wanted to pick it up. I got there about 3 minutes late and they still did not have it ready. I had to stand around and wait. read more

Five Guys is good eats. We've been eating at this location frequently (perhaps too frequently!) since it opened. Honestly, I don't think the food here is any fresher than In & Out Burger, but I like the selection of toppings (can you say, "fresh jalapenos!") and the great selection of sodas. The peanuts are a nice touch to get you warmed up for the Main Event while you wait. I personally think it's a little over-the-top to decorate the place in nothing but rave reviews (WE GET IT ALREADY!!), but the cool music makes up for the lack of ambience. Since the Zagat announcement earlier this week, it's been mobbed. Try to avoid peak hours, unless you want to wait for a table. Five Guys is definitely pricier than In & Out, but I think the selection of ingredients justifies the premium. 3 tips: -Our family of 4 (2 adults, 2 kids under 10) can make do with one order of fries, though the orders have gotten smaller than when they first opened. -Ditto for the burgers. Don't let the moniker "Little Cheeseburger" fool you. I got the regular burger...once. But the "Little" one is perfectly sufficient for me, especially after I load up on toppings. -Can't decide between the regular fries and the tasty Cajun fries? Ask for a 'half-half' order and "POOF!", you'll get it! Enjoy! UPDATE: Gotta drop 'em to 4 stars. The last several visits, the fries have been soggy. Once they were even opaque in the center --- not cooked! Ask for them EXTRA CRISPY!! read more

I had such a great experience at this five guys! It was all thanks to Ronnie. I was having an off day thanks to the gloomy whether and the minute I walk through the door I get the best greeting from him. He made small talk and was very helpful throughout my ordering process. He even made some good suggestions of toppings for my burger! I'm willing to make the drive to this location just because of my experience with him! read more

Best burgers in town. It's a little pricey but man is it worth it. The cajun fries are simply amazing. They have barrels of peanuts out for you to munch on while you wait for your food. The employees are friendly too. read more

Five Guys - Burgers Near Me - Phoenix, Arizona

A little pricey for burgers and fries but it sure beats all the drive-thru burger joints! The fries are delicious and my favorite! I've heard the shakes are awesome so I will have to try that next time. Burgers with grilled mushrooms and onions - YUMMY! A+ read more

Wow, the weird part is that I tried and tried to get somebody to listen to me after a bad experience. This is the gist of what I complained about: Not only was I rudely greeted at the door but my fries were not made to order, three of the items that I asked for on my burger were missing and I had a nice long fine blonde 16in hair in my burger. I will elaborate a little later. But for now I would highly recommend not going to any fiveguys store. There are some serious health code violations going on here which I will make Maricopa County aware of. UPDATE: The owner/mgmt. made a few half hearted attempts to contact me via phone even though I told them I only wanted to communicate via email due to my job requirements. I even tried to call them back with no results. The sad part is that my first two encounters were fantastic. I'm not sure what's going on here, but let me give a little advice: When a customer complains with legitimate concerns, do not blow them off. You certainly can afford to not only apologize, but throw a bone, a gift card, a free burger, something! What I received was 000000000000. Also, you will not survive as a franchise or company if you do not adjust. Good Luck. read more

Bad management, the manager can't solve a problem. We order 3 hamburgers, and got home and check only 2 hamburgers. I accidentally trash the receipt in their bin. Call them back within 10 minutes with the order # 83 and they cannot check how hamburgers we ordered. They need the actual receipt, even we told them to show from our phone receipt. Never order them FIVE GUYS again. read more

My Hubby & I came here for lunch this past Saturday & we thought it was pretty damn good. I got the little bacon cheeseburger & Hubs got the bacon cheeseburger (2 patties of beef). We are 1 in the same & got the same toppings: lettuce, pickles & mustard. Oh & he opted for the grilled onions which I wish I had done, too. We each got a regular order of fries as well. We should of just shared an order, more than half of the bag was filled with fries! Can't even imagine how big the large order is. We thought it was cool that they have peanuts & that you can just toss the shells on the ground, something different. For our burgers, fries & drinks it was about $22 & some change, not too bad. We will definitely come back for lunch, but not anytime soon since these kinds of places you should only eat at once in a while. We'll see if we like it as much the 2nd time around. We get easily burnt out on places like this: i.e. Culver's & In N Out. read more

I like Five Guys. Liked them even better when I ate buns and red meat. Now I still eat their fries.........because they are made in a dedicated fryer. See there is no other item on the menu that they make in their fryers so I don't need to worry about being glutened there. Awesome! Oh, and said fries? Done in peanut oil so they are beyond YUM! They are also very good about doing a bunless burger for you with extra toppings if you cannot eat one. I've had them bunned (before celiac dx), bunless (while still eating red meat) and none........... The only bummer here is there are only burgers and fries and drinks on the menu. No chicken sandwich.........so I cannot even order a bunless chicken. That makes for only fries I can eat. Luckily, my family can eat here and get me fries and I can run next door to Chipotle for a bowl and everyone is happy! Oh, did I tell you that I mix mayo and catsup together for my fries? Try it. You'll love it or be grossed out by it. Yeah. read more

Wanted a burger for dinner and wanted to try something new. My first impression wasn't the greatest. They have bags of their french friends and boxes of oil all over the place as a display! Is this their idea of decor or did they just run out of room in the back? The music is SO LOUD you can't even think. I can barely hear the girl as I was trying to give her my order. You mean to tell me the $6.99 cheeseburger is ONLY a cheeseburger? No fries or anything with it? Almost $12 for a cheeseburger and fries? NO DRINK. That's crazy!! I didn't realize it was that expensive until I was ordering and I didn't want to embarrass myself and walk away. I figured I'd try it. I do have to say, the food is very good. Fries were delicious. Burger was good too but really sloppy. Would I go again? Probably not. The price is just out of control! $12 for a burger and fries is just insane! Whataburger and In-n-Out has food that's just as delicious, right down the street, and literally HALF the price. Good food but nothing to write home about. I just can't get over the price! read more

Good Burger I would say this is on the same level as in and out it's nothing like you're not going to compare to junk food cuz this is a really good burger it's not McDonald's or Burger King this is really fresh make to order their burgers are just unbelievably good I would definitely recommend this place for other people to try it out great Juicy Burgers read more

I am addicted to the Cajun fries. They are so yummy!. Service was amazing like always. everything is made to order and you can watch it as it is assembled if you want or have some free peanuts while you wait for you order. read more

Great neighborhood burger joint. I feel like even as a franchise, they haven't skipped any corners. My only qualm is that I'm highly allergic to tomatoes. Even though I do not order tomatoes on my burger, it never fails that they put one on there, and I have to tell them to remake. Not sure if they are on auto pilot sometimes, but definitely something I always check for. The soda machine used to be an attraction but I've started seeing these machines in other restaurants now. The cajun fries are tasty but I wish they were just a little more crispy and not as soggy. Fun place for a quick lunch or dinner, but the prices seem a little high for a *regular* spot. read more

Love this place! Went yesterday with a friend and had a great burger experience. I noticed a definite "50's vibe" going on when we were greeted by a friendly worker behind the cash register. Unique burger options and love the fact that their "toppings" don't cost anything extra. Had the single cheeseburger sans onions and Cajun fries - very fresh and tasty! Was surprised they didn't have ranch dressing or cook-to-order meat (they only grilled medium well). Big fan of their soda machines! Literally had SO many options such as PowerAde (and Zero) with raspberry, grape, etc etc. You could even order Sprite with grape! Huge accolades there. Food impressed me as well as the set-up and cheery service. Great job! read more

Defiantly a fan, I have heard nothing but great things about this place but always forgot it was there until we were at the target and starving! I like the whole retro burger shop feel, and I like that the burgers come bare and you tell them what you want on it, I'm sick of having to say no onions and then even reading it on the receipt, only to get home and have an onion burger in front of me. Free peanuts are a plus too. I wasn't a life changing experience but it it defiantly great to have a solid burger joint down the street from us if we ever want a quick meal. I'll drive past a McD's for that any day. read more

I'd been wanting to try Five Guys for years and finally got around to it. Definitely a better burger than your average fast food joint. The staff was super helpful and friendly since we told him we hadn't been there before. We got hamburgers, iced tea, and fries. We got the regular size fries, and small would probably have been sufficient since it was huge. The fries were really good, greasy enough but not nasty. The burgers were yummy, too. Friendly, clean, and tasty. read more

I was so happy to see a 5 Guys in Phoenix. I love their burgers and this place is just as good as the ones on the east coast. The burgers are cooked fresh when you order them. the burger is juicy, the bacon is crispy and the cheese melty. Delish. You can choose from a wide selection of toppings at no additional cost. I always get the small bacon cheeseburger and a drink. No fries. All 5 guys fries are limp. I like my fries crunchy. If they changed their fries I would up them to a 5 star rating. For those that like a juicy burger reminescent of what you make at home, with toppings customized to fit your appetite for the day 5 Guys is it. read more

Come on people! Enjoy a good burger (and good fries!). It seems to me that this place is being held to some kind of higher standard for some reason. This is a fine burger, with plenty of options for fresh ingredients. It's a soft bun, wrapped up to make a kind of melty-mash of burger goodness. The fries are great fresh cut natural potatoes. - just the way I like 'em. I would defiantly give 5 guys a try and find out for yourself. The times I've been there the staff has been friendly and quick. The food has been spot on. One more thing: it's NOT cheap. It's not going to keep me away from In-N-Out, but it's a nice once-in-a-while burger. read more

One of my all-time favorite burger joints. You can watch as they freshly make your burger in fries right in front of you. If you want a burger that's full of flavor and not dripping with grease, this place is it. Fries are great too. I love when they put what farm the potatoes came from. Today they came from Pasco, WA! read more

Five Guys - Cheeeeeeeeeeseburger! - Burgers Near Me - Phoenix, Arizona