Lady behind counter was eating the fries as it was being prepared, used the same gloves to put my…read morefood together as well. Very unhygienic and health department would have them shut down for that kinda crap. First and last time I'm going to Charleys

My friends and I walked into this establishment 25 minutes prior to closing. The lady and the two…read moremen behind the counter were talking bad about my friends and I in Spanish because we walked in close to closing. I will never step food back in this restaurant ever again, customer loss.

I got the single burger and it was delicious. I dream about it all the time and the banana cream…read morepudding is to die for. It is not your typical burger, but it is amazing and delicious and you have to try it! The sauce, the bun the onions!!! Perfection

This may have been the worst Customer Service experience I've ever had in my actual life. Cat…read morepissed me completely off! I requested a manager and was told one wasn't available. I ordered cheese fries deconstructed because my daughter was unsure if she'd like the chili and cheese sauce and wanted to try them separate before adding to her fries. We found a blonde hair on a fry that had been dipped in the cheese sauce but couldn't identify if it was from the fry or cheese. I brought it to the attention of Cat who took the contaminated fry from my hand and in a very snarky tone said "I guess I can throw it away" I said "I didn't bring it to your attention for you to throw it away both the fry and sauce needs replaced please" she proceeded to walk off and huff. Fries were brought back with the cheese covering them ... which is not how she took away both the fries and the cheese. I ordered the pastrami bacon burger double which was missing the onion. The pastrami bacon was the highlight to my sandwich for sure! My daughter ordered the single classic burger which she says was fine. I haven't tried the banana jam banana pudding yet but I also ordered that as well. The kitchen staff were loud, someone in the kitchen questioned me with an attitude insinuating I was attempting to get a refund when in all actuality I was asking for my receipt. I would never recommend this establishment based on the behavior and attitude of its employees!

I went there today at approximately 2:10 pm! There was no one in line, no one in the restaurant, I…read morewent through the drive thru! I ordered 2 Reuben's, with a coupon, curly fries, with a coupon, and jalapeño poppers! You'd think everything would be great, hot, newly made because I came at an off time, at least that's what I thought ( being in the food business for over 40 years!) I got stale overcooked Curly fry pieces, no whole curly fries, and to top it off, my Reuben's were microwaved! They never even smelled the grill, WTF! I am on disability, I am on a fixed income, this is only the second time in one year that I splurged to go out to get something to eat, ONLY because I had a Coupon! I guess , being a chef, I will always have to do it myself! Managers, please step it up! If you wouldn't eat it, then why on earth would you serve it to your paying customers!!!!!

i hated it, it had no customer service, and gave me a burger with questionable sauce on it. the…read moreambiance was cooked!!!!!!!

We have been going to the Culver's in Powell, Ohio, since it opened. The food has been…read moreoutstanding, and on the exceedingly rare event that it is not, it is remedied quickly. Only one caveat: there have been multiple times when I ordered a single butter burger, and they rang up a double. And this does not appear unique to this location. Unfortunately, this is not something to resolve quickly if you went through the drive-through. Also, it is nice to be recognized by the staff when you dine in.

When I heard people were saying this place is better than THE in n out I had to stop by. The…read moreburgers were pretty good don't get me wrong! But they are no where near the level of in n out. It was pretty fresh and juicy but it just lacked the wow factor and some flavor. The milkshake was a lil annoyingly thick, but it was still very good! The fries were good too but again nothing really shocking. Service was great and the workers were all really kind and the place was very clean. Overall Culver's was good but not over the top I wouldn't recommend making a huge drive to go specifically but if you're in the area it wouldn't hurt to swing by. - Daquan out

Solid place to go for burgers and chili cheese fries! It was pretty quiet when I walked in for a…read morelate lunch. I didn't realize you could customize toppings for the burger and was a bit overwhelmed so I went with lettuce, tomato, and ketchup. It already came with bacon and American cheese. Two thin patties and a delicious buttery bun. It's not bad! And the burger wasn't all that greasy! The chili cheese fries were also excellent! The chili was pretty beefy. Sometimes with chili, you get chunky beef and beans, and mostly sauce. This one was pretty much all beef. Very protein forward! They also have dairy free milkshakes, which are hard to find in general. I got Oreo. So good! Probably the one thing I'd come back for since I'm not sure where else serves this on the menu. Staff was nice. They double checked if I wanted cheese since I ordered a dairy free milkshake. I told them milk is my issue, not usually cheese. I appreciated them checking! They even came out and handed me my food and drink! Parking is easy. A good amount at the back and side of the building. Would love to come back!

The food here was good and was out quick. I loved the diner vibes of the place. I was not a huge…read morefan of their ritzy sauce but still thought their burgers and fries were pretty good. I would also go back for their milkshakes. You just can't get a milkshake like that at any place but a diner!

I always enjoy chili Mac from Skyline. This time was exceptional for the service and very clean…read morekitchen and restrooms.

Not a fan of the business model. They have tip full service but won't take your payment at the…read moretable. Some servers are weird and rude. We clearly finished our meal waited around to exit one server was staring us down creepily and asked "how can I help you" well I dunno Sherlock you just watched us have a meal, maybe let us use restroom or cash us out ? There's literally two items on the menu everyone gets . The skyline mac chili or the coney's and it takes 2 mins to slap them together . Rest of menu is just ink. Get rid of the full service make it casual eatery setup like Panera or Chipotle etc . Less clutter less noise. Stop hiring rude people who have no customer service skills and still demand a tip.

This is a drive-in car type of food chain from Akron. If you're in Akron, it's five star excellent…read more if you come to New Albany Ohio it's hit or miss and often just meh I just returned to town after being out of state for about a week craving one of their special soda drinks. They take Gingerale and add either cherry grape or orange flavoring to it to create their Ohio, Californian, or Florida drink. I was going to get a Cali boy and some loaded tots as well. I pulled into the lot right in front of the car door in the car. Hop must've been eating. He was hunched over so all you could see is his rear end and his back. He wasn't looking out the windows or anything. He was looking towards the floor facing the kitchen. There he stayed for at least two or three minutes. I decided it wasn't worth waiting and didn't feel like beeping my horn so I went to Wendy's I swear the district manager needs to surprise their staff on a regular basis because there is a disconnect from corporate policies down here they walk to the cars rarely run and they just don't pay attention to their lot... And they wonder why their lot is consistently empty This is why On a rear occasion, you will get a really great carhop that's working along with a good kitchen manager and the food is spot on, but unfortunately, it's usually staffed by lazy people who messed up the orders leave out things or flat out. Just don't even care to work like this one did. If you're looking for Swensons, I'd say stick to the Akron based area and avoid all the Columbus locations because rumor has it the staff rotates throughout all of the different locations versus having a regular staff. I think that's part of the problem. It's just really weird how bad it often is and it's disappointing just as often . I should've given it one star But I just really love Swensons and just couldn't do it.

Last night, Grant took my order. He promised there was crackers in the bag for my chili, even it…read moresays, still on the receipt however, it was forgotten, bummer for me. But I have to say that was possibly the absolute worst chili I've had in my entire existence, it was like it said at the bottom of a cooker burning all day. Literally, it was horrible!!!! so my craving for chili still hasn't been satisfied therefore tonight I'm getting Wendy's. Lol Make burger tasted fantastic however I can't understand while it is a junior size, but a full price? A price of $6.29 for a tiny burnt chili is just being greedy. As you can see in the past, I have given great reviews, but I think this time they've lost me. Sorry guys.

We stopped at Stacked Burger on a road trip from PA to OK, and boy were we glad we did! Located in…read morean L-shaped strip mall, about 5- minutes off of I-71, it is an independently owned and operated, one-of-a-kind burger joint with homemade pickles and four different dipping sauces to go along with onion rings and house-seasoned fries. Everything is made fresh to order. The owner, Jordan, greeted us as soon as we walked in the door and gave us a rundown of the menu. We ordered four stacked burgers and one bacon-mushroom burger, onion rings, fries and all four dipping sauces, paid at the counter and sat down to wait for our food. We waited less than 10 minutes for Jordan to tell us our food was ready and dived in to enjoy a nice late lunch. One person thought the BBQ sauce was the best, three people thought the honey mustard was the best and one person thought the ranch was the best. There were two-four person round tops and two-two seaters, and then a diner bar with stools that probably sat 7-8 people. There were probably about eight dine-out pick ups as we sat there and he had a steady stream of people through the door in the thirty minutes we were there. On our way out, Jordan asked us to put a sticker on his wall map of the US to show that Norman, OK had dined at Stacked Burger. We all thought the food was great and appreciated the owner checking up on us and ensuring we had everything we needed. I highly recommend this place.

Solid 4.4 stars out of 5! It was our first time here, and the owner (or manager) jumped right in to…read moreexplain the menu to us, which was a great touch. We all went with the classic Stack Burger--the garlic aioli and caramelized onions were fantastic. Next time, I'd probably try one of their signature burgers with more toppings. The 1/3 lb patties are generous, so I'm torn on whether to double up next time, but given how generous the fry portions are, splitting a double burger with my wife is probably the way to go! The fries were great, and my daughter loved her extra aioli so much she hasn't stopped talking about it. The onion rings were good, though they seemed like standard food service rings rather than house-made. Overall, a really solid spot--I'd definitely choose Stacked Burger over Five Guys any day