I waited for 15 minutes for one shake and the workers got orders after mine completed and handed out to other customers, but I had to go up and ask where my shake was and if I could get it. When I asked, they blamed me for not asking for my order earlier, and they never apologized for making me wait so long, they just asked each other why my shake wasn't made yet, and then they told me that they didn't know that I hadn't gotten my shake yet when I obviously had been sitting there with nothing in my hands for 15 minutes. It took them less than 30 seconds to make my shake, and it was apparently my fault for not asking for my order earlier. read more

I should have checked the bag before leaving or I should start writing down orders and let the staff work from there. I was visiting Rochester and decided that I wanted to try 5 guys since they don't have locations in Iowa. I drove down to the restaurant from the hotel to pick up a sandwich for the wife, myself, and the child (which consisted of 1 cheeseburger, 1 bacon cheeseburger, 2 orders of fries, 2 drinks, and one hotdog). You think this would be pretty easy. They hand the order to me and I head back to the hotel. Moments later the wife says: "there are only 2 sandwiches in the bags". My burger simply wasn't there or wasn't rung up. Also considering that I didn't get back to the hotel until just after 10 (when they close) I was SOL. On the plus side I did get to sample the wife's sandwich. So I had two bites. From what I tried it seemed pretty good. I may try them again but I WILL write down what I want and perhaps go as far as put checkboxes next to the items so they can work their way through the order and get it right. Oh, and the wife wanted me to add that she did not like the fries. I thought they were okay but after finding that my sandwich was missing I was a bit to upset to sit down and eat them. read more

I love this place! I am in town for the Mayo Clinic, and decided to stop here. I got a greasy burger, greasy fries--and I loved it! It was just like a burger is supposed to be! read more

Five Guys - Obey the cactus - Burgers Near Me - Rochester, Minnesota

The service is always good here. They might possibly make the best burgers in town. Sometimes they are short on clean tables though. The service is always speedy. read more

Sparsely decorated, the restaurant is clearly focused on making good burgers and fries and nothing else (which they do a good job of). I think comparisons to In and Out are unfair and a bit unnecessary, especially when In and Out are a bit overrated themselves. Go to Five Guys with confidence you will get some good grub, you wont leave unhappy. read more

Good burger! And the fries are very very good! Cajun...yum. Ambience is okay for a burger joint. Customers services are great ... Have some peanut while waiting. Great place for fresh burger with fries. read more

Don't bother, drive five more minutes and go to Newt's north. The fries are oversalted and the burgers have a lot to be desired. The place is kind of dirty and it's not at all worth what they charge. Seriously, Newt's north is about five minutes away and for the same prices, you get a bigger, better, amazing burger. read more

Some of the best fast food on the planet Way to many fries, order and share If you have not been here, you must go Gives newts a run for the money read more

Love there burgers, everything is fresh never frozen witch is something they pride themselves on. There very fast and it tastes so great lol it is very greasy so if your a guy like me who likes there burgers greasy this is the spot lol read more

My favorite burger and I don't even like burgers! Hearty and filling. Made to order, so everything is fresh. The Cajun fries are to die for!

Picked up dinner there early this evening. The burgers are always good but the guy who took my order was very friendly and even brought me extra Cajun seasoning to my car. Great service, great food! read more

They have nothing on Snappy Stop! We ordered delivery and was missing food and fries were a dripping limp mess . First time last time.

This place has been my jam during our stay-at-home/ quarantine. Quick delivery, delicious burgers that satisfy my cheeseburger fix without having to stoop to McDonald's or BK. Fast food that doesn't taste like fast food. Love it every time, never regret my order. I love that I can get a cheeseburger with whatever toppings I want and don't need to spend extra per topping. Seriously, love this place. read more

I realize I am swimming against the current in this cult favorite but I just don't get its popularity. My burger was dry and the fries/wedges were unimpressive. Inside, I would describe the atmosphere as utilitarian. read more

It's not easy to find a good hamburger these days, unless you buy the stuff at the grocery store, and make it yourself. Dry and tasteless is the norm. But Five Guys is the rare exception. Their cheeseburgers and their fries are as good as it gets. Really. I've been there a lot, and the service is always friendly. Just don't be in a hurry, because this is not fast food. It takes awhile to get your stuff...and it's very noisy in there...you might wait as long as 10 minutes sometimes...but it's worth the wait. Juicy, tasty, cooked just right. And the fries are rough and rugged, just the way I like them...in huge quantities. You might think the prices are a bit high, but the food is so good it's well worth it. This is one time when you do get what you pay for. Everyone in Rochester seems to love Newt's, but my experience with Newt's is dry, tasteless hamburgers, and expensive....Five Guys beats them by a mile. Another thing I like is that everything is right out where you can see it. You can watch your food being cooked and put together...it's all clean and right out in the open. No worries about what's going on in the kitchen. Five Guys gets my high five. read more

I normally love a Five Guys Burger, but today it was very off. I love to enjoy one of their tasty burgers from time to time and I don't mind paying a bit more for the privilege of savoring their delicious cheeseburgers! Today I went there and ordered my usual, cheeseburger all the way, and the burger was just not good! The toppings were lackluster and the bun was super stale! The top was hard as a rock and tasted off. I will definitely try them again, but probably not this location read more

Okay, I thought it was worth writing a follow up here, I don't know if I was in the wrong mood or if I had expectations beyond a fast food burger, but when I'm looking for a quick burger this has become my go to burger joint. Loads of condiment options for your burger at no extra charge, and it all taste's 'fresh', even the jalapeno's have some crunch to them, in the past I've had a weakness for one particular large chain burger place, but I only eat there once every 3-4 months, largely because 45 minutes after eating there, I feel like I just ate a gut bomb, at Five Guys there is no gut bomb feeling later..A guilt free fast food burger?! hmmm... it seems like it. read more

Ordered take out. The burger was amazing and they were generous with the fries. Love every single bite of the meal. Can't wait to be back.

I can't speak for the burgers, as I haven't had them, but the fries, indeed, are pretty tasty. Maybe not the best I've had, but not bad for fast food. Nice people working behind the counter, too, which is always a bonus. read more

Soggy bag of fries and flavorless bacon cheese burger. For the price you pay it is not worth it. McDonalds has better tasting food.

Surprisingly good. Juicy burgers, mealy fries, and fresh(ish) vegetables -- it's all worth the hype. Wish they had a location on the South side of town. Service is friendly and efficient and the store is clean for a fast food joint. Recommend eating in store to take advantage of the free peanuts. read more

So after a couple years and trying them a few more times, i figured it was time to update my review. I am not sure what gave me the impression at the time that they used sweet pickles, they do not. The burgers do taste pretty good, they are fresh and very generous portion. However, I will stand by what I said earlier... They are very high priced. read more

Five Guys is a great option if your looking for a fast burger, bit you don't want to tolerate a nasty burger from McDonald's or BK. It has a unique fast burger taste to it that isn't present in other burgers if it's kind. Some would argue his next statement, but it honestly doesn't take like fast food burgers, and it's the same price and time of wait as a sat food burger. Love Five Guys read more

Ultimate PMS food! We ordered this on our drive and it was ready within 10 minutes like they said it would be. All the burgers were hot and fresh. The fries are ginormous. My 3 year old had the hot dog and that might have been the best thing! Char grilled and sliced in half, this hot dog delivers! Next time you're driving through Rochester stop for a bite to eat- you won't be disappointed! read more

I would of went 2 1/2 star but 1/2 stars at not yet an option hand cut fries rounded it up but it's just another place trying to be an In-N-Out Burger type place and not even getting close! read more

For the price of the burgers and fries this place is horrible. Never recommend this to anyone, unless you are dieing and need a burger.

I have only been to 5 guys once so I can only give it 4 stars, but it was delish! Freshly made, fair price and fun atmosphere.

It's a great burger in Rochester. As far as Five Guys locations go, this one is towards the bottom in terms of speed, but that's ok.

I've eaten @ five guys in Georgia, Florida, Illinois, and now Rochester Minnesota. Never been disappointed and today was no exception. The burgers are outstanding and plenty for anyone. The fries are always cooked perfectly and a small is more than enough for two people. read more

Great burgers. Very generous with their fries. Not a large seating area. A little expensive, but if you want a great burger it's worth it. Not real kid friendly. Free peanuts while you wait so if you have a child with peanut allergies I would stay clear. read more

I recently tried Five Guys with my friend. If felt the quality of the burger was poor. The bun was soggy and greasy. The fries (all though the amount was huge)were soggy. After eating, both my friend and had upset stomachs. I feel a couple of fast food places have way better burgers and fries. The peanuts while waiting were a plus, but the meal was way over priced. I will not return again. read more

Five guys locations seem pretty consistent. This one is the same. Cleaner than most. Free peanuts and good burgers. A little pricey for what you get though. read more

Fast food restaurant at Five Star hotel's price. Very small portion size, soft and greasy fries, VERY EXPENSIVE for the food they sell. I'll never go back. Newt's has the best burger, hands down. P.S. They seem to have paid pumpers that'll call you names if you dare to give a bad review. read more

Is a fun place to go, greasy burgers and good fries! The price is not bad neither and the service is fairly fast.

I do really love this place. Not the most child friendly and I'm not a fan of the cheese. I think it's like velveeta or something. But all the toppings are yummy, almost easier to eat it with a fork. I'm sure that breaks some rule of burgers somewhere. Crazy amount of fries, my fiance and I have really become fans of using malt vinegar instead of ketchup on them. And i think they may use peanut oil for the fries, they're perfect. The peanuts are free but I never really feel in the mood for peanuts any time I've been there. read more

Why did they even come into this city!?? Horrible, you call that a burger! NO thanks. Went once and will never go in again. You will never beat Newt's Burger! Over priced for a simple plain burger read more

Burgers are ok, would be much better with a better bun. The current ones seem a bit mcdonalds like to me. They think they'll be a rival to Newts, but I see no comparison. Newts is way better, especially for the price. read more

yummy, yum, yum yum. Other than that- not much to choose from on the menu. It's burgers or..... burgers.

Less chatting and watching videos on friends phones and more making my French fries. Please.

Love Five Guys! Seems spendy but its really not for the quality. The burgers are HUGE! The serving of fries is HUMONGOUS! My husband and I usually order one burger to share and one burger for the 2 kids (3 & 6) to share. We all share one regular fry for the whole family with leftovers to throw out. It like half a paper bag of fries for 2-3 dollars. read more