Not only do Five Guys make my favorite burger, but their staff is awesome as well. My 83 year old grandma fell on sidewalk and busted her face while we were on vacation. The staff were more than willing to go out of their way to help us. Between offering bandages and ice, to the use of the bathroom. I will forever be grateful that great burgers are not the only thing that make Five Guys my favorite burger joint!! read more

One word describes this place. Dirty !!! Lost my appetite after walking into this place. Not a single clean table. Front door is covered in fingerprints, drink machine covered in dirty fingerprints and every single table has crumbs or food still on the table read more

My husband and I were so exhausted we decided to order something from Five Guys since we knew what to expect. Not only were we happy with the fast and "free" delivery to our hotel ... but it was by far the best five guys we've ever had!! We are from PA but Savannah FG sure hit home more than ever! read more

Went for a quick lunch today. Great burger, decided not to get fries. (Was surprised and a little disappointed that they no longer yell out, "WHAT?? NO FRIES???" when you eschew their over-priced spuddish side dish.) Burger patties were cooked perfectly, the sesame bun soft and fresh, as I would expect from a 5GBAF. But the cheese wasn't melted at all, and the condiments (A1 and grilled mushrooms in my case) were slapped on messily and got all over my fingers while eating. Still--a very tasty burger at a decent-if-not-great price ($10 and change for my cheeseburger and small drink), and the staff were cheerful and courteous. So that's good for 4 stars from me. read more

Five Guys - Burgers Near Me - Savannah, Georgia

Stopped by this location last night (Saturday night) after a fun evening downtown. It was a busy night with the film festival, Halloween, etc. The hours posted on the door said they closed at 3am, yet at 2:30, they had already locked the doors. A security guard was there who I talked to and asked to speak to the manager. He said she would not come talk to me and just kept saying to call corporate. MANY people outside trying to eat during this time. Very disappointed. read more

Five Guys - Burgers Near Me - Savannah, Georgia

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this location is a poor representation of five guys. everything is broken, dirty, or is just maintained poorly. the staff is lazy and unprofessional and NOT personable. don't recommend read more

I'm currently at Five Guys with no way to get in the bathroom. The door is completely broke and of course no one can help us at this time of night. This is not a rating on my food as I've not received it yet. read more

Five Guys - Burgers Near Me - Savannah, Georgia

My first Five Guys and i am definitely a fan. I customised my burger with jalapenos, onions and green peppers. Seriously enjoyed the chips and the malt vinegar was something i sure was not expected expecting in the U.S. We took Five Guys back to our hotel room. read more

Good burgers, great fries. Nice choice of toppings, all free. The place is really good. Only downside is that the meat isn't cooked to tempurature, but is still juicy and flavorful. More later when not on the iPhone. Okay, back on a regular computer, so let me finish off this review properly. It's a walk up counter. Clean place. They have a sign up to let you know where the potatoes are from that day. I found it sort of tongue-in-cheek, but they seemed to take it seriously. You order & pay, get a ticket and then go sit, then they call you up and you get your food. Unlike a fuddruckers or such, they do all the toppings for you. The toppings are plentiful and all free, with sauteed onions &/or mushrooms, jalapeno's, ketchup, mustard, pickle, A-1 sauce, cheese, and a few other select toppings as your choices. They have nice hot dogs, as I got one for the boy and it was good. They butterfly it so it fits nicely flat on a bun. You can do any of the toppings on your dog as well. Like I said, the fries were really solid. I guess Idaho Falls, Idaho has really good spuds, as that was the location of that day's spuds came from. They leave the skin on and it makes for nice texture. It seems to have been copied by a few other places around the area, as I saw it on a couple of other menus while there. I've used their site since the review and it's user friendly and easy to find locations near you. I just found that we have some in this area, including Ft. Lauderdale, Shoppes of Miami & up in Wellington. In all, they have around 15 stores down here. It'll be interesting to see if the quality is consistent amongst the franchisees. read more

Five Guys burgers are usually good. The place was filthy. Definitely not friendly either. Usually I hear the Five Guy greeting at the others I visited. Not this one read more

This was a very good burger - better than I thought it was going to be. It was juicy, tasty and fresh. Setting is carbon copy of any fast food places; white walls with some red accents. read more

Heaven sent burgers - great fries and all the peanuts you can eat (which are very addicting btw). Funny how, San Antonio just had a Five Guys dropped on our doorstep some months ago and yet the first time I try them is in Savannah. ;) All the employees were polite and extremely accommodating. The music was good and the location is nice in terms of the view. read more

Staff is young and lazy and doesn't open on time. Here all week and the door says 11 but they show up late and open at 11:30. Recommend you walk around the corner to B&D burgers. read more

I have always been a huge fan of Five Guys ( I bet you have!) particularly because it is a chain and you can depend on the quality wherever you may be. The burgers are always fresh and juicy. You have 2x's the topping options from a regualar chain or in/out burger place and it's at no additional charge. It is all cooked fresh so it may take 5 minutes or so but it is worth the wait. A meal for two is about 12 dollars w/ soda no fries. So not so bad. Open late - hard to find in this town. read more

So an interesting story. After a night out on the town in Savannah this morning I stopped in at Five Guys to get a bite to eat around 1:30AM. I noticed there were not any open peanuts so I opened one of the two boxes that were sitting right in the first picture attached. Soon after an employee took both boxes of peanuts to the kitchen. I would like to know why the peanuts were taken way ahead of closing time when they are supposed to be free. This is complete garbage and the fact that the employee was afraid he might have to do some extra work because myself and others we enjoying peanuts while waiting over 20 minutes in line is unacceptable. The second picture shows the crowd when I arrive. Note there are no open boxes of peanuts anywhere. Management needs to educate these employees that customer service is number one. If it is not then the manager needs to be replaced as well. I will not be back to this restaurant and will recommend that my friends and family stay away as well. read more

Five Guys - Missing boxes of peanuts - Burgers Near Me - Savannah, Georgia

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We were there when they were closing and the rent a cop was counting the minutes until they closed. I was forced to throw my burger from out because there security officer was threatening me. I have children and frequently visit five guys but will no longer because of my experience there recently. It was pure and simple harassment. read more

For many years now, I have been convinced that nothing could take the place of my beloved In and Out. Then I came to Five Guys and I have to say, it has been replaced. I simply love this place. They do one thing and they do it VERY well, and that's burgers. There's no messing around with chicken and fish and other random fast food concoctions, they just have a grill, and a fryer, and they make it work. The burgers are juicy and huge and cheap. You can get them little (one 1/4 pound patty) or regular (two 1/4 pound patties), and the meat is fresh, not that bad freezer tasting kind. My favorite is that the toppings are all free and the list is huge: standards like ketchup, mustard, and mayo, but also sauteed mushrooms and onions are included. The fries are crispy and fresh, and not really all that greasy. There are two ways to get these, regular and Cajun. Normally I would say that the Cajun are tops, but when you put out Malt Vinegar, I am going all the way with the regular. Just a huge fan. Crispy fries, hot juicy burgers, free peanuts, and loud yet non-obnoxious music. Sold Five Guys, you are my favorite fast food burger. read more

Around 2:00 am on a Friday night this place was pretty steady. After waiting to order for over 10 minutes they got the order wrong...twice! Even though the receipt showed what we ordered correctly. No communication or management was present thus complaints of above. For a $20+ meal it wasn't worth headache and wait. read more

Since it took 25 minutes to get our order of 2 burgers and a small fries with only five orders ahead of us, I guess deciding against adding bacon since I was told it would be 15 minutes before the bacon was ready really wasn't an issue. Fries were hot, burgers were cold. I cannot recommend this location of an otherwise good chain and brand. read more

Good cheap burgers, fries and hot dogs. There is nothing fancy about this place but the burgers are damn good. They slice their hot dogs down the middle and grill them and you can get any number of toppings for free--- like bacon, cheese, jalapenos, etc. Five Guys is a great little burger joint, even for a chain. read more

Came here but should've read the recent yelp review before we decided to walk here. Sign on the door states will open first week in August. Today is August 12th. This was a very big inconvenience for us. Please update hours on yelp if you decide to renovate you location. read more

The burger was poorly made and lacked the ingredients ordered. Afterwards I was told they don't have those ingredients. Bread was soggy and meat was too thin to even see on the burger. read more

Awesome burgers!!! The best chessebuger I have put in my mouth , the fries weren't too bad either. I wish we had a five guys in Des Moines Iowa. read more

Five Guys - Lunch. Yummy - Burgers Near Me - Savannah, Georgia

Considering my very positive five guys burger experiences elsewhere, including out of state, when my boys said we should go here i was up for it... Big mistake...the place was filthy, the guys cooking really weren't paying attention to what wed ordered.....as I've lived here for thirty years, I am by no means without places I love to eat... Don't think five guys is on the list anymore for me or my boys read more

They took way to long to get orders, about 20 mins. One guy with red shirt red cap practically did nothing standing there and occasionally putting stuff in the bag. Never rated anything before but had the time to download yelp, create an account, sign into my email and confirm it, and give this rating and still no service. Only reason we aren't leaving is because if we leave now we won't be able to eat anything else before our boat ride in a couple mins. Update After a lot of people left they decided to take orders most likely not wanting to serve all of us read more

Screw any recent poor reviews. This place rocks! No matter if you have any service or quality issues (I did not), this place is clean. That's right. This guy was wiping down walls, the top of light fixtures and the a/c duct. Details, people, that most good restaurants don't even do. The burger was perfect, the fries hot and the right amount of crispy. The unsweet tea has taste. Come here and come here often. read more

Yummy beef burgers!!! Greasy fries... that are ok and a ton. One order of frieds is enough for 3 people. Good people watching location with quite the variety of people from all over passing by this location. read more

Under new management. I was in Savannah to run their Rock N Roll Marathon again. Wanted to say that some of the more recent bad reviews are no longer applicable. No tacky tip jar on the counter, (it was there last year, 2017). Very friendly staff. The restroom was sparkling clean, as was the eating area. We were greeted promptly and just felt welcome to be there. Everything was cooked coorectly as ordered and promptly served. We did read the recent reviews and were concerned it might not be as nice as last year, 2017, when we visited. Very pleased to see it even better than our last visit, which, by the way, was fine. Just better now. read more

As usual this Five Guys is consistent with the others across the US I've been to. Great burgers, Fries and awesome staff ready to take good care of your food. Great location on downtown! Hard to park though during the read more

Currently 11:00pm. Currently very closed. Clearly lies about their hours. If you're relying on this place being open, don't go here.

So I am slamming this location based upon their totally wrong customer service. They advertise open until 3 AM. You show up at 2:30 and they have police at the door stating they are not accepting customers. Put 2:30 on your door if that is when you close jerks. Otherwise you suck. read more

Five Guy's response to my previous review has been exemplary. My wife jokingly asked the next day if Five Guys had responded yet and I was happy to say that not only had they reached out to me but assured me that this was an anomaly and steps were being taken to rectify. Phenomenal customer service read more

I just pulled an Adele. I had a bad morning and decided to skip salad for lunch and went straight to a hamburger. No In & Out Burgers here but thankfully there's a 5 Guys which is at least as good, probably even better. We all know the food is great so let me tell you about the service. The woman who took my order really made me feel better. She was kind and funny. Then a woman working the dining room asked if I'd like napkins. Even the guy wheeling out the trash (near the restrooms) was super pleasant. If you're hungry and want a quality burger and superb fries quickly, go to 5 Guys. read more

NO ONE @ coumter to order BUT us! Order waa still wrong amd somewhat cold. Employees seemed tired, and could care less! Bad decision to eat here!! read more

Big disappointment in service. Manager was horrible. Screwed up my order,tried send me in back of line to reorder burger . Escalated situation instead of solving it. Ruined my evening read more

Not our best Five Guys experience. Both Coke machines were out of order, but no one on staff seemed to care beyond trying once to reprogram one machine. Did not even offer bottled beverages. Quality of food was normal to be expected from Five Guys. read more

When I first walked in, I thought 'hmm, looks like In-N-Out' but I was told this was 'the' burger place to go to. I grabbed a table while the hubby ordered a couple of burgers and fries. After a few minutes wait, I was greeted by a burger that made In-N-Out look like McDonald's. It was AMAZING! No cheap patty here! This burger was delicious! And the prices were fast-food reasonable! The only downer was the fries. They were just ok... in fact, almost soggy. They were plentiful, but we just munched on a few before tossing the bag. But the burgers were worth the trip alone! Bottom line: I can't wait to go back, and find other Five Guys locations to visit. read more

Burger fix! Wish I'd thought of this. Just burgers and fries and soft drinks. Duh! The line was out the door and it was past 10PM. I didnt like the peanuts and shells on the floor, but that's just pickey me. The place is great. read more

Great place if you want to diarrhea your pants and also eat an overlooked burger. Otherwise, avoid.

Don't know about the food. Went in to get a coke and pee and they had codes on the bathrooms... Not cool. I had to wIt for my boyfriend to get through the line in order to use the bathroom. Don't know if it will work for everyone but my code was 4242 maybe it will work for you read more