Aspen Dental went above and beyond to get my husband in for some temporary dentures because his…read morenext appt at the VA couldn't be scheduled until February. Dr. Dulaney herself called him back saying she had talked with someone in their in house lab and for him to come back in the very next day for his impressions and the next day he was fitted with his wax teeth. This all happened in 3 days! I'll let you know on Friday the final results! Thank you Aspen Dental for your kind understanding dentist and overall staff from the front desk to the dental assistants and office people for such great teamwork to make us happy with your excellent service! It shows that you genuinely care about your customers, and after just recently having my own teeth done at another dental office in Belton, YOUR service is truly outstanding and appreciated. I left the office that I used in Belton in tears on several occasions. When you just ask for pretty teeth and you want to leave a happy customer, I'm glad it looks like my husband will have this opportunity with Aspen Dental in Temple Tx. I'll give you our final review soon!

I sat through x-rays, unpleasant deep cleaning and 3D scans at the Temple, TX, office with the…read moreunderstanding my my next appointment would be to get dental implants. But, when the office called to confirm the next appointment, I was informed that i wouldn't be getting the implants at that appointment, just a regular cleaning. This appointment was scheduled more than three months ago with the implants to be done before I went out to town at the end of the month. Of course, now, it's too late to get the dental work done anywhere before I leave. And, then there's the surprise price tag, never discussed at the initial appointment, for a service I wouldn't be getting until some mysterious later date. I'm so disgusted. I wish I had seen some of these other reviews before I went there. A lot of wasted time waiting for a service I wasn't going to get.

At first my experience was great, everyone was so helpful and the procedure to get my dentures was…read morenot bad. I was told that if I had any problem to give them a call and they would get me in. The "get me in" is only if they have an appointment available. I am having major problems, can't eat, can't talk and have pain and I have to wait 5 days to be seen. I wish I hadn't left such good reviews other places. They are not honest when it comes to follow up when you are having problems

Be careful. This dentist will mislead you regarding the cost and scope of the treatment. Read and…read moreunderstand exactly what you are paying for. I am currently fighting a charge of over $3000. For cleaning. I had wanted a cavity repair and thought the price was included in the price, but it was not. I was told my insurance was covering it but I don't think they ever contacted them. We contacted the office manager and even she said I was overcharged.

Bad reputation for billing "mistakes." Hostile manager. Shame as care is pretty good. Lots of…read morecomplaints on social.

This place was awful! First I used my one visit for 6…read moremonths. To get a filling and cleaning. They left the numbing stuff on my gum too long and it caused a huge blister. They refused to acknowledge any responsibility the next day. They refused to give me my regular cleaning even though I'd had my teeth cleaned 5 months earlier. Said I needed a deep cleaning at $1200 also $5000 worth of dental work. That I didn't need. Lastly my filling fell out after 2 months. I would never go back to them again. They are only out to get as much money as they can and don't care about you at all!

Unfortunately, my experience at Aspen Dental was disappointing…read more I scheduled an appointment to adjust my loose partial upper denture, and since the office was aware of the issue beforehand, I expected adequate time for proper evaluation and adjustment. The assistant was kind and professional, but the dentist was not particularly friendly. My partial was sent back and forth to the lab multiple times, yet the person making the adjustments didn't see how it fit in my mouth until the end, which made the process feel ineffective. As the appointment went on, I felt increasingly rushed, and the focus seemed to shift toward replacing the partial rather than fixing it. I ultimately settled for a fit that was still unsatisfactory because I didn't feel comfortable asking for further adjustments. Cleanliness was also a concern. After disinfecting my partial, the assistant repeatedly handled it with bare hands before giving it back to me to place in my mouth, which felt unsanitary. Overall, I left feeling disappointed and uncomfortable. While the assistant was pleasant, the dentist's demeanor, the rushed experience, and the handling of my dental appliance mean I won't be returning. My rating: 2 out of 5 and that is being generous.

We've been super happy with Aspen. We just started going there and are astounded at how smooth…read moretheir operation is. I felt taken care of and knowledgeable about what was going on. The staff are all pleasant and easy to work with. I'm glad we found them.

The staff at this location need additional training. I went…read morein for wisdom removal, the staff confirmed with me multiple times that they checked with my insurance all of my details and what is and is not covered. Confirmed with me there would be no additional charges if I paid in full up front, so I trusted them and paid in full before my procedure. Then after my surgery they sent me a bill that was double my original invoice. The staff do not pick up the phone when you have billing questions, the regional manager does not respond to emails. Avoid this location. Plenty of great dental practices in the area with responsive and honest staff. The oral surgeon here is amazing and very nice, makes sense why he only works here once a month.

I have been a patient here for a couple years and had a routine appointment in April 2025 with no…read morereported issues or concerns. However, at my most recent biannual visit a couple weeks ago, I was informed by a new dentist (apparently the practice has changed ownership) that I suddenly had 8 cavities, along with 4 or 5 additional areas requiring Curodont treatment--an out-of-pocket expense not covered by insurance. Even after insurance, I was quoted over $1,000 in treatment costs. Since this was alarming and inconsistent with my previous checkups, I sought a second opinion at another dental office. They confirmed I have NO cavities, and even re-checked after hearing about my situation. I am extremely disappointed and will not be returning. Patients should be cautious and seek a second opinion, as the recommendations here felt misleading and profit-driven. Do better.

This is a great family dentist! They're very professional, attentive & caring…read more They communicated with me even before the appointment.I had an appointment set up & throughout the 2 weeks waiting, they called everyday they had an opening to ask if I wanted to move my appointment. The doctors & the hygienist are very nice, friendly & did their job with ease! Overall my experience here has been great & im making this my family dentist!

They really don't listen to their customers. They've been told 1000 times that I don't have any…read moremoney but yet they still bill me for services/ things that were not necessary.

I wish now I had read the yelp reviews first because I had the exact same experience as so many…read moreother one star reviews. I moved to the area about a year ago and had not been in to get my teeth cleaned since moving here. I was used to going every six months so decided I needed to get in somewhere for routine cleaning. I called them on Tuesday and was surprised to hear they had appointments available the very next day. Some of the other local dentists I had contacted were booking appointments two months out. I arrived on time went through "routine" full mouth x-ray, was moved to a room went through a "routine" full mouth 3-D imaging scan from the dental hygienist. The dentist then came in the room spent about 15 seconds, looking at my photos on the screen never once even looked in my mouth and told me I needed three crowns and a bunch of other dental work. I was then ushered upfront to the business office and was told the total cost for the work I needed to have done was slightly over $7000. I declined and was told that was my only option or I could decline treatment which I did. I was there for over two hours and didn't even get the routine cleaning that I had scheduled an appointment for. I now have an appointment with a highly recommended local dentist about two months out, but I'm happy to wait. This place just really seemed like a total scam to me.

I was scheduled for tooth removal. after 2.5 hrs dentist says he's to swamped today to room it. I…read morehave had the absolute worst experience with this place. poor time management and lack of regard for clients time.

Had a wonderful experience here at this location. I am pregnant and they were very accommodating…read morewith my pregnancy. Everyone was respectful and friendly, and everything was communicated clearly: financial-wise & procedure(s). The cost to be seen was very affordable & getting an appointment was quick and easy process online. Thank you/shoutout to Jamie for being such a welcoming and kind person to me walking-in & out of the office AND over the phone!

bad experience don't go the prices are crazy they won't even attempt to give an estimate when asked…read moreand then you go in to be surprised slap in the face with the bill