If I could chose 0 stars I would.......stay far away from this office. Hygienists are not experienced or thorough, mostly trying to upsell services. You can tell by the fancy office that patient care is ranked low on their list of priorities. Save your time, money and teeth the headache and go elsewhere! You've been warned. read more

I had a really traumatic experience here getting a crown with Dr. Collins that resulted in me getting a second opinion and then having to get an emergency root canal. A few weeks ago, I went in for a routine check up and Dr. Collins said I had a minor fracture in my tooth and that I should get a crown. The tooth wasn't bothering me but she said that if I waited, I would need a root canal down the line. I opted to get the crown. The first appointment, we did crown prep and a temporary crown. I had lingering pain for a week, which they said would go away with the permanent. I trusted that and waited. Finally, I went in for the permanent crown. The experience was the worst experience I have ever had. I described the pain and they said the tooth looked normal and again said it would go away. Once they took the temporary crown off, my pain shot to a 10/10. They didn't numb me before and when I was literally crying in pain, they started giving me shots around the tooth, which did nothing at the point. They said since I was anxious at this point, they didn't want to give me a block shot with epinephrine because it could trigger a panic attack. I ended up having one anyways from being in 10/10 pain. They just kept pushing forward and saying it's almost done. When they placed the permanent, the pain got even worse and I was sobbing. Dr Collins then excused herself, saying she needed a minute and left me there for 10 minutes in so much pain. When she came back, she said she's never seen it hurt like this before and it was unusual. After the permanent was on, she THEN became interested in the pain I was having before and said it sounded like I might need a root canal later. This is AFTER the permanent was on. How did I go from having no pain before coming to the dentist to the worst pain? She again said the pain should go away and sent me home. For two week, the pain got worse and worse. The places where Dr Collins had given me shots were super bruised and painful. I ended up getting a second opinion at a different dentist and they said it looked like there was some trauma to my gums at the injection sites. They said that likely due to heavy handed prep work from Dr Collins, the root of my tooth was dying and I need a root canal asap. I ended up getting a root canal and feel SO much better now. The dentist I ended up switching to, as well as the endodontist for the RC were both excellent, caring, and made sure I was very numb. Do not go to Dr. Collins for a crown. She doesn't listen to your concerns and is very bad if you have dental anxiety. She will also cost you much more money than you need to spend. I regret going here so much and sad that I lived in so much pain for a month. read more

I had my first visit here yesterday. The practice is very well located in downtown Portland. The are numerous treatment rooms and two dentists. I was seen by Dr. Collins who conducted a very in-depth assessment of my teeth and gums. Dr. Collins assistant, Ava, was also very helpful and friendly. Together, they gave me many opportunities to share any concerns I might have. A full set of x-rays were taken, and an appointment for a tooth cleaning set-up. Also, they accept my insurance plan with Cigna. I'm very satisfied! read more

Great care put into patients here. They won't recommend unnecessary treatments. The office managers will work with you on payment plans. Crowns are the most realistic quality I've seen. read more

Excellent cleaning and care. All office appointments are on schedule. The team shared potential future work and gave sound advice

Highly recommend! Went in for a consult for a bridge and came out feeling not only heard, but also confident that I'm moving forward with the right dentist. Feel relieved to have found this place. Everyone from the dentist, to the hygienist, to the front desk staff were fantastic. Five stars! read more

I actually enjoy going to the dentist, thanks to this office. Awesome assistants who are clearly cared for by management, up to date tools and technology, and a cute ass, clean office. I've never had any issue with billing and they are so patient while dealing with insurance. Can't say enough good things about this place. read more

I've been to my fair share of dental offices in the last 20 years and this is by far the best one I've ever been to. Let's put it this way: Even if I lived an hour+ away from their office I'd make the drive in a couple times a year for my regular cleanings. I really can't imagine going anywhere and neither should you dear reader of this Yelp review. Book an appointment! read more

I called Five Pines dental as a new patient because my dentist closed, and asked about COVID precautions because I'm highly immunocompromised. I was told that there'd be a $14 charge for clinicians to wear KN95s, I guess the staff doesn't normally mask, and clinicians wear surgical masks, which don't prevent COVID transmission (per the CDC). Yes, the emergency declaration is "over" but COVID transmission isn't, and these accommodations existed before COVID for people on chemo or immune suppressing drugs. You can't charge people for it, it's an ADA violation. Despite that, the staff yelled at me when I asked about it. It's not like they charge for coffee or interpreters or parking spaces- same thing here. They're not even wearing N95s, just cheaper versions, which cost less than $1. Charging sick people for this is gross (and illegal) and yelling at patients is gross, it doesn't meet standard of care, and you should go elsewhere. read more

Love coming to Five Pines. Their office is clean and modern, and their equipment is all new looking stuff. My hygienist Stephanie is great and really knows her stuff -- I enjoy chatting with her and she doesn't hesitate to indulge me when I ask inquisitive questions about teeth and tooth care. Dr Zeller is also super friendly and seems to know his stuff. As a millennial I like that he is one too! Maybe that's because my dentist growing up was this very old man named Dr Pain. Okay it was probably spelled Payne but bad name for a dentist, right? (He was nice though) I never feel pressured into getting add-on services or equipment here and in fact I don't think that's ever come up. They have great little swag bags as well. Five stars for Five Pines! read more

the entire staff is professional and knowledgeable, polite and personable. Gentle with touch. Anthony is usually my hygienist and I look forward to my 6 month cleaning. The office is clean and orderly. Very welcoming. Dr uses modern technology and is knowledgeable of current dental news. No pressure sales. Did I mention free parking under the building? read more

Best dentists office I've ever been to. I have a sensory processing disorder and they use a gentler water pick for me and give me sunglasses and a warm blanket. Super friendly staff. I recommend them to everyone I meet! read more

This place is amazing! I used to work in the building so I picked it because it was easy - but even tho I work from home now, I still make a point to come out to five pines for my cleanings. Anthony is amazzzing and their office management folks are nothing short of delightful. read more

Wrote me up for every filling (about 4) that I have: said that they were cracked and needed to be replaced. Wrote me up for every crown that I have (about three): said they were bad and needed to be replaced. Said I need root canal on a tooth that already had root canal done. I just went to Willamette Dental and was told I do not need any of that. Willamette Dental told me that only one filling could be fixed but it was optional, not really needed. No need for root canal because that tooth is completely rotten and needs an implant. Five pines would have charged me for root canal then said, "sorry it did not help. You need implant". Maximize your profit from unneeded work. Advertised $180.00 for cleaning, but demanded $300.00 or such after cleaning, but I showed them the printout of their own ad. In other words, they wish they could install filling and crowns on every healthy tooth that you have but are afraid of legal action, so they pick only teeth that already have good fillings, good crowns, etc. read more

Amazing team, great location, chill music, and fun sunglasses ! Definitely worth giving a try!

Today was my first visit to Five Pines dental. It was a great experience. I could tell when I first called them to schedule the appointment that this was not a stressed out or rushed staff. They also contacted my insurance to confirm what my coverage included. Therefore no surprise co pays. After I scheduled my appointment, they emailed me the paperwork I would need to complete. I was able to fill these out neatly and quickly. I would not need to complete paperwork at the office. Yay. The office itself is modern, clean and comfortable. The patient rooms are separated by doors and walls so each patient is in their private space. The staff and dentist wear double masks. Parking under the building is safe and paid for by Five Pines. Anthony was knowledgeable and friendly and did a great job at cleaning my teeth as well as taking my digital X-rays. He told me what he was doing to my teeth during the cleaning as well as what he was noticing about my teeth as he was examining them, which told me he had actually read the information I detailed on my paperwork about my previous negative dental experiences as well as what would make me feel more comfortable during my appointments. Thank you Anthony. Dr. Zeller is also friendly and welcoming. He also commented on my detailed notes which made me feel important as to how they will care for my dental needs. I sensed he was as interested in my healthcare as I am. I'm thankful I didn't need any other dental care today but eventually I'm certain I will and I feel confident he'll be caring, knowledgeable and professional. Before I left I spent a few minutes with the billing specialist who gave me all his attention and ensured I would know exactly what my insurance would cover for my next appointment and sent a pre authorization request to my insurance to make me feel confident there would be no surprise co pays. Dr Zeller and his staff with whom I interacted should serve as role models for how a Dental practice should operate. Bravo. read more

Super pleasant and super thorough! The parking deck was something else, but I really liked the new to me dentist office. I even went 1 day early to my appointment and they worked me in and let me stay. Thanks y'all! read more

I think my new dentist and his team are fabulous! Every time I visit I feel well cared for.

I've been to many dentists because I've lived in several cities. Dr. Zeller is among the best. He is thorough and kind and runs a great operation! Everyone in the office was wonderful. The facilities are clean and it's so nice to get your own room - each with its own air purifier. I am still Covid-safe, and he and his entire staff were very accommodating to my medical (and emotional) needs. I'm so glad I found Five Pines! read more

Dr. Zeller and the whole staff are amazing! Always easy to work with, they explain everything really well. Great website, easy to schedule appointments and send messages. read more

I absolutely love this place! From the moment you arrive, the staff makes you feel so welcomed and are super nice. Steph did a phenomenal job with my teeth cleaning and was very conversational. I visited Five Pines 6 months ago for the first time for an appointment and went back today for my check up, and Dr. Zeller recognized me and even remembered where I worked at and asked how I was doing there. He is super friendly and very professional! I highly recommend anyone to visit Five Pines Dental as soon as possible! read more

Beautiful office space and super warm and helpful staff. I had the most pleasant experience here I've ever had at the dentist here, they are now my absolute go to. read more

The staff was nice but I feel like they wanted to do unnecessary procedures that cost a ton of money just to run up a bill on me. I wouldn't trust their opinion on what I actually need done as they seem to be in it for the money. read more

As long as I live in Portland, this will be the only dentist office I'll ever go to. Dr. Zeller is extremely personal, gentle and clearly a great person to work for. His staffs friendly, warm and welcoming presence speaks for itself. I've gotten crowns, fillings and my son gets his check ups here. Every experience was detail oriented and questions always answered. read more

I'm new to the area and my daughter referred me to Five Pines. My hygienist, Anthony was super friendly and personable and Dr. Richard Z. was great as well. happy new patient here, thanks team! read more

I've been using Five Pines for a few years now, and I'm very happy. The cleanings are as pleasant as possible, and without the pain I used to always have during a dentist appointment at other places. I appreciate how straightforward and down to earth the staff are. Scheduling and other logistics are super easy via their website, texts, etc. We recently moved so I can no longer just walk to the dentist, but I'm so happy with Five Pines that it's worth the 25 min. drive to keep coming here. read more

I've been to a few dentists in Portland, but I like these guys the most. Very peaceful environment, straight-talking hygienists and dentists, and heated massage chairs which make me feel a lot more calm during my cleanings. I haven't had any dental work done, just cleanings, but the hygienist was gentle and easy to talk to. Parking is easy and validated in the KOIN garage. read more

I've been going to Five Pine Dental for four years and I absolutely love the team. My dental hygienist, Stephanie, has an art to cleaning teeth thats remarkable. Despite not working downtown at the moment, I still make the trip in cause it's worth it. read more

Five Pines Dental is totally awesome!! I've been going here for a few years now. All of the staff are fun and kind, state of the art equipment, cool chill music, massage chairs with heaters, very very clean, and validated parking in the Portland City Grill building. All good. Two thumbs enthusiastically up! read more

I have been going to Five Pines Dental since I moved to Portland four years ago and every appointment has been great. I truly hate the dentist (and REALLY fear fillings) and the team has always made every experience relaxing and pain-free. The office is beautiful, always incredibly clean. Dr Zeller is wonderful and my dental hygienist Stephanie is the absolute best. Recommend this place to anyone looking for a new dentist. read more

To those with dental anxiety or a fear of the dentist, say no more Fam: Five Pines? More like Five Stars. This place is seriously phenomenal. I have had a plethora of awful dentists in my time. I think we all know what I'm talking about. Constant guilt, "why don't you just floss" or the "keep this up (only flossing a few days a week) and your teeth are gonna fall out" sort of scare tactics and vibes. The awful "TERRORS OF GINGIVITIS" posters and crest ad campaigns plastered on the walls as this passive aggressive "I'm not mad I'm disappointed" figure digs and scrapes your teeth and tells you to "suck it up" yeah, I honestly can't stand most dentists. NOT THE CASE HERE. Immediately when you enter you feel an overwhelming sense of calm. The receptionist quietly and calmly greets you, as you are then directed to sit in the waiting room. The art on the walls is phenomenal, as well as all the reading material. The music played at the office is a calming indie variety that would even send the most hipstery hipster in Portland into a state of zen. Finally, the oral hygienists and the doctors are incredible. Never have I ever encountered such patient and patient centric individuals. "Let me know if this hurts, okay?" and "Whatever we can do to make you more comfortable" should be their catch phrase at this point. You can tell the staff and doctor really care about your experience. Their billing specialist/staff is also extremely friendly and they have a variety of ways to pay, even specials for those who aren't insured. Which is incredible in and of itself. I thank the heavens that I was recommended by a colleague this dentist, because my overall health and dental hygiene have already vastly improved. I legitimately look forward to going to the dentist now, because instead of seeing it as an obligatory routine, I now see it as a form of self-care. Thank you so much, everyone at Five Pines. You've changed my dental hygiene life. read more

Ok, so I've had a few different dentists in my life after moving around a bit. I won't lie and say I've seen bad dentists, but I've been to some real mediocre places, and I've been to some nicer places. Five Pines Dental is superb. Their office is spectacularly clean, and very relaxing due to all the natural wood (can you believe Dr. Zeller did all of the woodwork??). The staff couldn't have been nicer, even playing along with my little "preferred name" joke (Lord Bumbleberry-- stupid, but they thought it was funny). Their implementation of COVID-19 precautions was amongst the best I've seen, so you can be confident that you will be safe there as long as you stick to the guidelines and give other patients their space (easy to do with their social distance floor markers). Zeller was kind and compassionate, just like everyone else on the staff. Overall, it was an excellent experience! read more

Recently moved to Portland so gave Five Pines a shot after a recommendation from a co-worker. The staff were nice and the office is well-decorated. Unfortunately, a good dental office does not rely solely on the presence of massage chairs and friendly staff. I did not have any pain or toothaches prior to coming here, but after a routine cleaning followed by a recommended re-filling, I now have cold sensitivity and pain with chewing in multiple places. read more