I so wanted to love this butcher/grocer. I buy into their vision of free-range, grass-fed, all-natural--and I consider myself a foodie. I am a food blogger and writer by trade. And lastly, Main Street Meats is close enough to my house to walk to it. I want it to do well.
But a few major flaws keep me from being able to recommend it. I have shopped there five times and all five times, I received no greeting when I walked through the door--nor later while shopping. All five times, I have had to ask questions about the meats--because informative signs are not posted. All five times, I have had some mistake on the part of the person behind the meat counter which has caused the transaction to take longer. And all five times, there were only one or two other customers--so poor service could not be blamed on being busy or understaffed. On the most recent visit, I had the experience of getting reprimanded by the surly owner in front of the other patrons for asking an honest, non-obvious question. Yes, really! If this establishment were bustling with eager shoppers any of these unfortunate experiences might be explainable--but they are not. My guess is the owner is tired of answering the same questions over and over again or is perhaps has something to hide.
Now, in all fairness, other than the cute-but-clueless staff and the grumpy owner, the quality of the condiments and dairy products are all excellent. The word on the street--I have heard this from several reliable sources--is that some of the meats used at Main Street Meats are not high-end or grass-fed or antibiotic-free. The owner has been seen purchasing large quantities of meat from a local discount store. Although I cannot attest to this myself, as I did not witness it, the information comes to me from multiple sources. Lastly, and this is the deal-breaker of all deal-breakers--the surly owner I mentioned above, Sharon Palmer, is a convicted felon. Just do a search for her name and her hometown of Santa Paula. You will find article after article about her wrong-doings, including this gem:
"Palmer faces 38 felony counts, including two counts of conspiracy, multiple counts of grand theft involving several victims, two counts of elder theft, several counts of money-laundering, violations of the corporate code relating to the offer and sale of securities, and tax evasion. Palmer could face at least 35 years in prison based on the amount of money she allegedly pocketed, including $1,144,542 from Rabobank."
If you don't mind being treated like an interloper and you are okay with potential food fraud from purchasing from a convicted felon, then Main Street Meats might be just fine. For my money, though, I think I'll drive a little farther west on Main Street to the always-wonderful customer service and the authentically fabulous meats at Ventura Meat Company. read more