The worst shop on Long Island do not bring your car here ever!!!! Mechanic had my car for over 2…read moreweeks and refused to give me my car back

I had a difficult repair on a 2006 Lexus Hybrid and this place did a fabulous job. They completed…read morethe work on time, as promised, and at a great price. I would use them again and will recommend them to my family.

Always professional and honest which is hard to come by. Went to a shop and they said I needed all…read morenew pads and rotors. At the recommendation from All Weather across the street I went here for a second opinion and they said I only needed front pads and to come back in 3 months for the rears. They were absolutely correct and didn't sell me anything I didn't need. Now this is the only shop I trust with my cars.

Gus lied and charged me for used parts. He never coded the ABS module to my car, just bolted it on…read moreand when I took it to a BMW technician afterwards he found it had been coded to a car in 2003 (software logs coding history, my car is a 2002) - full report of findings attached in pictures. Vacuum hoses were broken during valve cover gasket install, excess oil was not cleaned out per proper installation. Oil drain plug was over torqued and sheared. Window regulator replaced with non genuine part and window scraped when moved up and down. Gus was unprofessional and disrespectful when I brought all this to his attention. He insisted I bring the car back even though he had it a week longer than promised the first time and clearly betrayed my trust. Repeatedly hung up and ignored calls and texts. Go literally anywhere else, it's not worth it.

Mike is the best. He's been servicing our cars for 30 years. I would not go anywhere else. He's…read moresmart, honest and fair.

Finally! A great experience purchasing a car. An RDX SUV from a wonderful group and a great team…read more Our salesperson, Gabriella, was astounding. There was absolutely no sales double talk, she was consistent throughout the entire buying process, and it was a same day purchase. She had everything moving rapidly, she worked very hard to earn these 5 stars, for sure. A great young lady with the most excellent personality unlike any car salesperson I've met before, and I've bought a lot of cars in the last 50 years. Her patience was above and beyond. Let me add that unlike others in this business, she knew her products. I couldn't stump her, not that I was trying, but she satisfied all of our concerns. To finalize our deal, she called on her manager Brandon. Now there's quite a gentleman. There was none of that "where would you like to be at monthly", or "what works best for you?". There was no script. He did something most managers in dealerships never do, he listened to us, and just a few minutes later, we made a deal. Shocking, I know. This dealership has a great model, a model that other dealerships could learn a lot from and most especially, treating clients with concern, and respect and giving them 100% of their attention when they are speaking with you. At the end it was time to meet the "devil", the finance manager! Well, once again, we were surprised. Kazim, like Brandon and Gabriella was friendly and got our paperwork done with no gimmicks, hidden fees, or any other games finance plays when you sit down. The process was seamless. Of course, he recommended something I would advise anyone to add to their purchase, and that's tire and wheel protection, unfortunately I declined because I hadn't used it on my last purchase, in hindsight, maybe I should have taken it. But again, there was no pressure sales from Kazim, no pushing, just good advice. I have to say that we were very happy with the price we were given, it was more than fair, but it is not the only reason that I would return to this dealership, it was just part of the entire package. Good luck to all here at this dealership, never change, you're doing it the right way, thank you for everything!!!

I wouldn't recommend this place!!! Spend 1,300 for a clunking noise on my Acura tlx . Got the car…read moreback and the noise is still there. Got charged 930 for a stabilizer link. That part alone is about 140. Save your money and take your car where they care about the car and where they listen to the problem your car has!!

I had such an easy, pleasant experience at Long Island Custom Car Care! The owner Joe was super…read morenice, accommodating and professional. I'll definitely be back and highly recommend his shop!

This is a great car place. My car is always serviced in a timely manner, even when the shop is…read morebusy. Joe, the owner, is friendly and personable, as well as honest, which is important to me when choosing a car care provider! Pricing is reasonable, and I wouldn't trust my car to anyone else. I've been coming here for 8 years, and never had a problem.

I have been to a few places previously and never had a great experience. This business is Very…read moretrustworthy and honest. They were able to fix my car after multiple places over the past few years couldn't figure it out. My family has used them as well and they have helped for multiple vehicles for large issues and normal maintenance. Highly recommend.

We have been customers of Madden Automotive for 20 years and have never been dissatisfied. He and…read morehis son are honest and will always let you know what a repair or service is going to cost before they do it. All of his mechanics are competent, and we will continue to remain customers until Bill retires or we move!

Roy and his mechanics are Honest, Friendly and Dependable! I always trust Roys recommendation's…read moreand feel confident in the repairs needed and pricing. I would never go anywhere else.

they do outstanding work, Customer service is fantastic. I bring all my vehicles to Roy and the crewread more

Great service.When I bring in my Porsche 911 its feels just as if I just bought it. Any job is done…read moreon a professional level.I will be bringing in the rest of my fleet of cars. Thank You Otto

I've been going to this shop for years. I love having my car serviced there whenever there is an…read moreissue. Adam is one of the most honest and Reliable auto mechanics in Brooklyn. He is very professional and his pricing is reasonable. Otto Motor Works, works for me!