I went to Five Star with something in mind that I wanted. I told them what I wanted, they listened intently, and did not try to upsell me or change what I wanted. I say this because most places I visited looking for a car treated me like a sale rather than a person. All of the crew at Five Star are personable and genuine. They listen to one's wants, desires and needs and deliver. I would recommend Five Star to anyone wanting to be satisfied with such an important purchase such as a car vehicle for one's life and family. A crew of very nice and authentic people. Very rare this day-in-age! Thank you Five Star! I give you a Golden Star for your service. Sincerely, Purchaser of a sweet BMW!!! read more

Absolutely the best used car buying experience ever! These guys are complete professionals. I am difficult to deal with regarding large purchases. These fine people were patient and friendly the whole time. They not only helped me find the exact vehicle I wanted/needed but they were willing to negotiate, and helped me with my financing. Keep in mind these are used vehicles: After purchase, the vehicle had an O2 sensor go bad, no big deal. When I phoned to tell them, they were adamant about me bringing the vehicle back for repair. Not only was the bad sensor replaced but both sensors were replaced for good measure as well as an oil change, and engine test, NO CHARGE!! I was in and out in an hour. They legally had no obligation to repair anything after I left the lot as per our agreement but nonetheless... never had a dealer actually show that much care and decency. ...TRULY EXCEPTIONAL! I will go to Five Star Auto and only Five Star Auto for all my vehicles from now on. Thank you gentlemen! You are the best! read more

Jac, Gabe and Raymond were outstanding and extremely friendly. I got a great deal that I was extremely happy with, and the car is running great. I would definitely recommend them. read more

Five Star Auto, I/we found this lil' through hours & days of scouring the web & with the help of a very good friend versed in economics & quality awareness who incidentally was a car salesmen in his hay day. Car dealerships have always been a difficult place for me. I find the sales people very pushy & in your space & that always makes for a very uncomfortable experience. The last vehicle I purchased the dealership really got me. "Saw me coming". So I'm vary wary of purchasing or even thinking about a new vehicle. Hence this review. Five Star auto had such a relaxing feel which was a huge relief. The atmosphere was literally a no stress zone which is fantastic because there is enough stress when buying a vehicle. Five Star auto is owned & operated by & through family. The vehicles in this tiny lot are outstanding & usually fully loaded. The prices are more than fair for the consumer. I bought a 2011 Altima 2.5 SL with 72,000 miles for 8,500. There are a few dings but leather heated seats, a moon roof & the Bose system are an easy trade for a few dings. Five Star auto has promised to fix anything wrong with my vehicle up to a year from the date of purchase. With of course no extra charges. Five Star auto wants you to drive their vehicles for at least an hour when deciding to purchase from them...Alone...Very early into your car buying experience the trust is built. Where as other dealerships want you to drive around the block with them in the car. Then make your decision. Usually on the spot. Not pushy at all... Five Star auto has been such a positive experience for me I can't possibly understand why anyone would go any where but here. I hope you come down to Five Star auto to see exactly what I am talking about. I am enormously grateful to Gus & the Five Star auto family. I will be purchasing my next vehicle from them. So many beautiful autos & the deals are amazing. Thank you so much for such a great & definitely Yelp worthy experience. Five Star auto deserves Five stars read more

Five Star Autos - Five Star auto - Used Car Dealers Near Me - Seattle, Washington

This is the best service I've ever had in my life!!! Gabe and Gus took such good care of me! I would highly recommend five star auto for buying a car!!! I can't thank these guys enough! They really are the best in the business! read more

John helped me into my new truck. He was an absolute pleasure to work with. He made the buying process for someone who has not gone through it before an absolute breeze. I had a list of items I wanted worked on and he made sure they got done prior to pick up. Would highly recommend Five Star Auto and a John for great service and clean vehicle! read more

Five Star Autos - Used Car Dealers Near Me - Seattle, Washington

Had a great experience with John and Gabe there this past Friday. Not only was I greeted and got to spend time with the sweet little dog there, but every question was answered I felt no pressure at all and they were incredibly honest and kind. I'm a single twenty something female and never once did I feel I was being taken advantage of or talked down to. Totally night and day experiences from big dealers. I had a couple concerns and their mechanic looked it over and was very on top of it. I will drive back to this place though it's not close and highly recommend it to anyone I know looking for a used car. Well done. I'm loving my new used car! read more

Not recommended. Went there to test drive a car that was posted on OfferUp. I was told it was not ready for sale yet because they were going to put new tires on it. I told the salesman, "Thats fine, I'd still like to drive it or another similar make/model/year." There were multiple cars that fit the bill but he asked me to try out a completely different car. Strange. Anyway, I took a look under the hood of the one I was interested in and there were missing fastners on the plastic part of the intake just behind the grill. I pointed these out. He said they could fix those if I bought the car.... Then i pointed out a missing bolt that holds the brake fluid reservoir in place. The salesman dismissed my comment as if it was no big deal because there was a second bolt holding the reservoir in place. I left and will not go back. read more

Just bought a Tesla model X here. Great service, didn't need to haggle, great prices and nice sales team. Got a qualify car, no issues. Very happy! Thank you for helping me find the perfect car! read more

The perfect spot to get my new car. I was referred to them by my mechanic as my car just hit 180K miles and was not doing well after investing in quite a few repairs. From the very first moment I was very clear what I needed: a 4x4 with a spacious driver space as I'm a big guy and not all cars -even some big ones- deliver a driver space comfortable for someone my size. They offered me a number of cars and had no issues testing them all: they where always devoted to finding the right car for me since the very first moment.I tried SUV's, Trucks, and even though when I found no car that I fitted me (a very nice Ford explorer couldn't work because was not truly 4x4 )they kept searching until they found a car that suited me. At the end they offered me a very nice Grand Cherokee fully loaded that fitted my budget and included some nice things as a very comprehensive warranty in case anything happened. Also they have provided a great post sale service included good deals on maintenance and support getting the best out of my Grand Cherokee I'm truly impressed by them and I will definitely keep buying from them in the future! read more

Had a wonderful experience, they made sure I was familiar with all my car had to offer and educated me on the options. Great experience, love my SUV, thank you. read more

Don't do it. Arrogant and unprofessional. Vehicle has issues after they stated it was good

Best dealership experience I've ever had. Gabe was straightforward, honest, and kind. He worked with us, laid out our options, and was very patient. Ultimately, he was great to work with. At the end of the day you don't need the cheapest deal, especially at a used car dealership. You need to know you got a quality car from quality people at a fair price. Highly recommended. Places like this are few and far in between. Huge plus- they do credit union financing! read more

Seeing as how there are no reviews for Five star autos i figured i'd write one up. I recently was in the market for a new used SUV. I shopped all around looked at many cars. I found the Infinity QX4 to be exactly what i was looking for. With that in mind i found EVERY QX4 for sell in the greater seattle area and set out to look at every single one. five star autos was by far the best experience out of all the other dealers i visited. The other dealers lots were sketchy, the employees sketchy, but not five star auto. All there cars looked great, all the staff was pleasent and friendly. Thomas Lee worked with me to get the QX4 in the price range i was looking for, the car was detailed nicely, everyone there was very friendly and professional. We had an issue with the qx4 the first day we went to look at it. They couldn't find the keys! seems they had grown legs. Well that didn't slow Thomas down, he quickly got on the phone and had a lock smith scheduled to come out and make a replacement. All in all i am happy with my new used car, happy with my experience with five star autos and wouldn't hesitate to go back again in the future if i ever am in the market for a used car. read more

Stay away from this dealership. I reached out via Facebook marketplace to inquire about a truck. I spoke with Carlos and at first he answered all my questions. But when I decided it was not the truck I was looking for he decided to act extremely immature and unprofessional and got upset that I would have the audacity to ask a sales "pro" questions about a vehicle they were selling. Heed my advice, steer clear from any place of business that has employees who act like this. read more

Great place to buy a car they are super accommodating and super friendly and they will take good care of you, they can finance practically anybody! read more

Interesting. When I talked to the guy at this location over the phone, he said that they do not have a page on yelp. Well, this all started with me buying a vehicle from another dealer on OfferUp. The sales person there was, and still is, out of town. He sent me to five star autos to deal with the financing there. I signed the paperwork and made an agreement to how much I would trade my vehicle in for, how much money I would put down on the new vehicle, and what my interest rate would be for the rest of the amount financed. A little more than a week later this guy calls me up and says that their financing department, or whoever, was not satisfied with my year to date amount, and wanted to increase the interest rate. Annoyed, and reluctant, I agreed, however being considerably far down south from Everett, I requested that the new document be emailed to me or sent through FedEx as suggested by the sales person. Sometime went by, and I never heard back even after reaching out again. Eventually they got back to me and wanted to know when I would be able to come up to their location. I was confused because I thought the arrangement was that they would send me the paperwork via FedEx. They decided to go back on that and started making it sound like I was the bad guy in this situation. Completely uncooperative, and I would never do business with this dealership ever. read more

Great honest salesmen. Good prices. No tricks! I will refer them to all my friends and family.

Great and friendly people helping you get some wheels. You want a car, they make the process simple and easy to get a plan that works for you. read more

I bought a 2005 Honda Accord from Five Star Auto. Thomas was great to work with, the whole process was incredibly easy. I am guessing this all went so well because they wanted this P.O.S. car off their lot. I test drove it and looked at the car fax and everything seemed great. About a week and a half into my purchase, the car alarm started to go nuts. There was an aftermarket "dealer" alarm left on my car, which cost $300 to remove. A week after that my tire was completely deflated, and as everyone knows, you can't buy just one, so that was another $300. So now, another week later, just got home from work and noticed my engine was smoking and I'm leaking gas. I haven't gotten the cost damage on that yet, it's not fun to have a car for less than 700 miles and have all of these problems. So, beware of five star auto, they're just putting lipstick on pigs. read more

Five Star is an amazing place to fix your car. I've been here a handful and I highly recommend coming here to repair car problems or buy a car. The staff is lovely and very friendly. I appreciate their business and will be coming back when needed. I give them 100 stars!!! read more

This was a great place to buy our truck. They took great care of us and made sure we were taken care of. They were easy to work with and we were in and out very quickly. read more

had a great experience with this dealership. gus is a great person and extremely easy to deal with. would come back and buy another car again in the future. read more

Found a car we really wanted at Five Star. Spoke to the dealer 3 times by phone. Asked extensive questions about the vehicle. Website showed the car was in immaculate condition, gleaming, shiny, beautiful. Was assured that the car was great-carfax was clean, NO problems with the vehicle. Did all my own research as well. Arraigned to take a day off of work. We called and told them we would be there when they opened on a Thursday morning. Dealer Assured us someone would be there to assist us. Drove 51 miles to see the car we hoped to drive home. Got there 5 minutes early-Dealership wasn't open. Went down to look at the vehicle-it was way in the back, under a covering of dead leaves from a nearby tree. Car was filthy. Walked around the side of the car-and found the "Great car with NO problems" has been side-swiped. Waited 20 minutes, as I wanted to let them know exactly what I thought of their rude service. The dealership never opened, no one ever showed up. THE WORST CUSTOMER SERVICE EVER!!!!!. read more