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    Elliott Bay Auto Brokers & INEOS Grenadier

    3.5 (244 reviews)
    Open 9:00 am - 7:00 pm
    Updated 3 months ago

    Services - Elliott Bay Auto Brokers & INEOS Grenadier

    Car brokers

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    Recommended Reviews - Elliott Bay Auto Brokers & INEOS Grenadier

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    Anthony G.

    I had a great experience over the course of the last several days purchasing my 2016 Porsche Macan S. Dan Lee was my salesperson and I worked with Vivian once I stepped into the finance office. I was treated with respect every step of the way and enjoyed the conversations I had with Dan throughout the process, he made it a fun experience. Vivian got me a finance rate I was thrilled by (even better than my BECU rate which really surprised me!) and was an absolute pleasure to work with as well - I used to sell cars back in the day and people in finance are often very pushy with extras and extended warranties. I really appreciated that this was not the case this time around! If you find something you like here I would definitely recommend purchasing a used car from this dealership (or a new Ineos Grenadier, I didn't even know they had an allocation for these which is really cool!).

    Porsche macan
    Franco N.

    I bought a Porsche macan turbo from Elliot bay auto and the experience was excellent. This is the second time I've purchased a car from them and i highly recommend. Steve Lewis was on top of everything, offered a fair trade on my car and got me in and out of the dealership. On top of it, the car originally had one set of keys at purchase, but two months later Steve called me to tell me that they had found an extra set of keys! Way to follow up, it's truly appreciated.

    Diesel Mercedes-Benz E-Class BlueTEC
    Sarah L.

    My husband having been in the automotive industry for 39 years, he has seen a lot of great dealerships and tons more that are just horrible. Elliot Bay Auto Brokers will meet and exceed your expectations, especially if you are buying a car sight unseen from over 3000 miles away like we did. Our salesperson, Liz was phenomenal and was very attentive and responsive. The sales managers Kevin and Sean were very helpful and provided us the confidence to buy from them as we couldn't be there in person. Vivian in finance was professional and got the job done with perfection. The dealership also assisted us with taking the Mercedes-Benz to an independent automotive repair shop for a full pre-purchase unbiased inspection. We were so glad they offered this service and this gave us so much confidence in EBA. The car arrived to us in Florida in great condition and was exactly as described. Our car looks Brand New!!! We highly recommend them for all your luxury vehicle needs. We definitely are going to be calling Liz for our next purchase.

    Nestor S.

    Overall experience with our sales rep Matt Rodhe was nothing but exceptional. He allowed my wife and I to test drive several different models that were on our shopping list without hesitation. If we could, I would give that part of our experience 5/5 stars. We came to Elliot Bay based on the experiences of our family (who purchased a 2021 GX460 from them weeks prior), co-workers and our car enthusiast group Avants. Typically, we would send any pre-owned vehicle that we are considering through a pre-purchase inspection either at Group 2 Automotive or Broadstroke Associates (for any BMW/Mini purchases), but based on the visual inspection, 30 minute test drive, and the reputation that the inventory at Elliot Bay Auto was the best of the best, we went ahead and purchased without going through the PPI process. Our mistake. As we were waiting for our turn in the finance office to sign paperwork, I spent some time going over the Cayenne again. A couple of items were discovered: 1) The BOSE audio system was inoperable. This was not due to a radio code but rather a faulty speaker amp. We brought this up to the manager James, and he was apologetic that this was missed during their in-house vehicle inspection and reconditioning. 2) As I was moving the vehicle around in the indoor garage, I noticed a hard shift from Reverse to Drive/Drive to Reverse. This was not present during our test drive. I'm assuming that once the fluids in the transmission warmed up that this issue became kore evident. As an enthusiast, I know that this is usually remedied by a simple ATF drain and fill. No biggie. After signing paperwork we were on our way home. This is when things started becoming progressively worse. Upon acceleration, the transmission was displaying signs of slipping and again hard shifting from 2nd to 3rd gear. I called my mechanic as well as Porsche of Bellevue, described the symptoms and both technicians were confident in stating that this 2016 Cayenne had a bad transfer case. Something that would have been impossible to miss if this vehicle was in fact inspected by Elliot Bay's in-house technicians. Luckily, Porsche had recently extended their warranty on the transfer cases in all Macans and Cayennes of this generation. However, we are now out of a vehicle until Porsche can service the vehicle and allocate a replacement transfer case. With the global delays in parts and shipping, we could possibly be out of a vehicle through the holidays. Elliot Bay refused to provide any sort of remediation in form of a loaner vehicle (even if it was a cheap wholesale trade in) until the repairs were sorted out. Lessons learned: 1) Don't trust the dealerships inspection and reconditioning process. 2) Pay for the third party pre-purchase inspection to save your family the headache. Yes, we were offered a warranty, but we believe in putting that money in an interest bearing account than financing it.

    B6
    Akif A.

    Elliott Bay is one of the best dealerships that I death with. I got my dream car from them which is unique and amazing car. They are very respectful kind honest and problem solving people. I got an Alpina B6 from them and a week later at the bmw dealership we count found find the keys for the hubcaps. Bmw coated me for $1800 to replace everything and I call the ElliotBay they didn't even question me. One of the managers said "don't worry if we didn't give you the keys we will definitely take of the cost"which they definitely did. I can't imagine if I got the car one of those iffy dealerships there is no way they would do anything about it and hey would simply deny it. So I definitely recommend you EBA because of the wonderful attitude management professionalism honesty and respect. Three of my friends got cars from them as well and we are all very happy. Zero problems. I'm beyond happy to deal with a dealership like EBA. Thank you guys very much

    My beautiful new car!
    Naomi S.

    Gary Weiss was an amazing salesman. He has tons of luxury car knowledge and you can tell he loves to share. He listened to our wants and needs and found us exactly what we were looking for. It's nice to have a salesmen not try to push you into something you are uncomfortable with. The entire process was painless and everyone at EBA was very friendly. We will definitely buy another car from Gary @ EBA next time we have a need. Also we would definitely recommend using them to anyone looking for a quality used luxury car.

    Overall experience with our sales rep Matt Rodhe was nothing but exceptional. He allowed my wife and I to test drive several different models that were on our shopping list without hesitation. If we could, I would give that part of our experience 5/5 stars. We came to Elliot Bay based on the experiences of our family (who purchased a 2021 GX460 from them weeks prior), co-workers and our car enthusiast group Avants. Typically, we would send any pre-owned vehicle that we are considering through a pre-purchase inspection either at Group 2 Automotive or Broadstroke Associates (for any BMW/Mini purchases), but based on the visual inspection, 30 minute test drive, and the reputation that the inventory at Elliot Bay Auto was the best of the best, we went ahead and purchased without going through the PPI process. Our mistake. As we were waiting for our turn in the finance office to sign paperwork, I spent some time go over the Cayenne one more time. A couple of items were discovered: 1) The BOSE audio system was inoperable. This was not due to a radio code but rather a faulty speaker amp. We brought this up to the manager James, and he was apologetic that this was missed during their in-house vehicle inspection and reconditioning. 2) As I was moving the vehicle around in the indoor garage, I noticed a hard shift from Reverse to Drive/Drive to Reverse. This was not present during our test drive. I'm assuming that once the fluids in the transmission warmed up that this issue became kore evident. As an enthusiast, I know that this is usually remedied by a simple ATF drain and fill. No biggie. After signing paperwork we were on our way home. This is when things became progressively worse. Upon acceleration, the transmission was displaying signs of slipping and again hard shifting from 2nd to 3rd gear. I called my mechanic as well as Porsche of Bellevue, described the symptoms and both technicians were confident in stating that this 2016 Cayenne had a bad transfer case. Something that would have been impossible to miss if this vehicle was in fact inspected by Elliot Bay's in-house technicians. Luckily, Porsche had recently extended their warranty on the transfer cases in all Macans and Cayennes of this generation. However, we are now out of a vehicle until Porsche can service the vehicle and allocate a replacement transfer case. With the global delays in parts and shipping, we could possibly be out of a vehicle through the holidays. Elliot Bay refused to provide any sort of remediation in form of a loaner vehicle (even if it was a cheap wholesale trade in) until the repairs were sorted out. Lessons learned: 1) Don't trust the dealerships inspection and reconditioning process. 2) Pay for the third party pre-purchase inspection to save your family the headache. Yes, we were offered a warranty, but we believe in putting that money in an interest bearing account than financing it.

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    11 months ago

    Awesome group at EB!! Pat is the absolute best. Finance was smooth as silk with no surprises and no hard upsell

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    5 years ago

    Felt insulted when I was handed a chit with "discount" written on it when I asked if there is a discount on the car being offered for sale.

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    8 years ago

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    Well organized and straightforward process. Polite and helpful sales staff. Quality cars at reasonable prices without need for haggling.

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    Page 1 of 7

    Ask the Community - Elliott Bay Auto Brokers & INEOS Grenadier

    New car lease deals handled by Elliott Bay?

    No. Used car purchase only

    View All 4 Questions

    Review Highlights - Elliott Bay Auto Brokers & INEOS Grenadier

    I bought a Porsche macan turbo from Elliot bay auto and the experience was excellent.

    Mentioned in 35 reviews

    Read more highlights

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    PNW Luxury Cars

    PNW Luxury Cars

    3.2
    (49 reviews)

    Hello everyone, My…read morename is Kristina and I went into PNW Luxury Cars and spoke with James and Devin who were very kind and helpful they help me get into my dream car! Thank you guys!

    Don't walk, RUN away from this dealership!! The only way you will get a good experience from your…read morecar purchase is if you get lucky or don't buy a car from here. I purchased a vehicle from out of state and all seemed well. when negotiating I negotiated due to wheel damage and we agreed on an amount off. later I was informed the discount was due to a cracked wind shield which was not disclosed or pictured when for sale. Upon receiving the vehicle, it was not cleaned and had candy wrappers and dirty carpets along with items (Narcan) still left in the glove box. the card also was riddled with paint chips, dents and scratches that were not reported. Every day I find something else about this car that wasn't taken care of this "super clean car" as it was described to me Within 5 days of receiving the car i noticed an oil pool in the garage and saw the entire underside was covered in oil. Taking the car to the shop with under a week of ownership and now needing $3000 in repairs is ridiculous. Leaking oil cooler and oil housing that was obviously present on sale and been leaking for some time. When trying to contact the owner or GM and being given the run around it took 3 days and 5 calls to talk to someone who didn't even work at the Seattle location. I was told that there was nothing they could do and the car was sold "as is". Even when asking for just good faith assistance for part of the repairs I was told to kick rocks. I would steer clear of this place and buy your car anywhere else. Nothing good will come of purchasing a car here and if you do no assistance will be provided.

    Brotherton Cadillac NW

    Brotherton Cadillac NW

    4.2
    (142 reviews)

    I'm such a big fan of this dealership! We purchased an Escalade 5 years ago, our experience was as…read moregood today if not better. We have bought many cars over the past 25 years - it's easy when you have 7 kids so when I experienced a clean deal from beginning to end I had to share with anyone wondering if this is where they should go. Oscar Garcia, our sales consultant did a phenomenal job. Though he is early in his career he is advanced in product knowledge and easy to talk to. We highly recommend giving him your time - no better feeling than knowing a transaction is mutually beneficial. Nate White, the Sales Manager on site that day worked with Oscar to get a deal done. He was motivated in the best way and kept the deal positive the whole way through. Piper! Mr. Jordan - he walked us through our lease terms with efficiency and professionalism. All these years of purchases and that was the first time their were no issues or high pressure sales when completing the paperwork. Nice work! I returned the following day with our trade-in, a Denali for their Optiq - Oscar had my purchase fully charged, in a private showroom with that beautiful iconic red bow. Another huge bonus, this dealership has Accutint Northwest on site, we have known the owner Greg over 15 years. His team knows just what to do to give your new car a little something extra to make it yours.

    I would give ZERO stars!! We negoiated the price of a used vehicle that had been on their lot for…read moremonths. We had an agreed price and went to financing. We paid cash confirming the out the door price, many times. We were forced to purchase the lo-jack which is an OPTIONAL product and even says at the bottom that it does not impact the sale if we opt out. Walked out the door with no confusion. Then, 3 weeks later we got a phone call saying we owe the $2000 down payment? WTF? We NEVER discussed any down payment as we were paying cash! Also, the agreed upon price was changed in the paperwork to reflect the full price. Such scam artists!! Never again will I EVER do business with this dirty company!!!

    Seattle MINI

    Seattle MINI

    3.7
    (228 reviews)

    I recently needed to get a car and I knew I wanted a mini cooper. I wasn't sure what I wanted. I…read morecame into the dealership just to have a look. That's when I ran into Russell. I let him know I was interested in the new mini cooper hardtop. He showed me the car and gave me his card. I came back to look at the cars I liked that I saw online. Russell let me test drive them and see all the models I was interested in. I let him know I would come back at the end of the week to buy. Russell was very patient with me and made sure I got the car I wanted with the financing I needed. He was able to get his team involved to make it work. Now I am a happy second time Mini Cooper driver! I definitely recommend Russell and the team at seattle mini they know how to make everything work out and get you the car that you want on a budget that will work for you! Russell made getting a new car in a stressful situation easy for me.

    I took my mini cooper se in for routine maintenance today. First there were 6 people "working" at…read morethe service department desks, but apparently only one could check me in. That one person was dealing with a couple ahead of me. OK, they were there first and I understand about waiting my turn. But none of the others were willing to help me. The couple ahead of me had a very complicated situation and the one person working was taking a considerable amount of time with them. While 5 others sat there and let a customer stand for over half an hour just waiting to check in for my appointment. Then finally, the one worker asked another one to help me. That one checks me in and does his job. Thank goodness. Then they charge me over 700 for changing a cabin filter and brake flush. Really?? $700 for that. Are they charging so much so they can pay their employees to sit around and do nothing? Perhaps. Then they offer to rotate my tires for another $50. No thanks! I will never go there again. The entire experience was very unpleasant from start to finish.

    Elliott Bay Auto Brokers & INEOS Grenadier - carbrokers - Updated June 2026

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