Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

Mike's made an inconvenience so easy to navigate! They communicated effortlessly with my insurance…read morecompany and with me. The repair work to my car is top notch! The car was immaculate when I picked it up and every staff member I dealt with was professional and knowledgeable. Would definitely recommend and use again if needed.

This is a no frills shop in Peabody. Don't expect WiFi and comfy chairs (nice picnic table tho) but…read morewhen you pull up and see high end cars waiting to be worked on you will know this is the place. Mike and the crew are the real deal, they chased down dents and dings I could barely see. Mike takes exceptional pride in his work and has exceeded my expectations. Body work is incredible but their paint shop shines paint match was spot on and the quality is incredible. They do work for local dealers whose names you will know and just that speaks volumes to me.

can't say enough about them. I went there years ago when it was owned by the previous owner. The…read morenew owner is just as kind and just as knowledgeable. He got something that spilled on my hood of my car that I could not remove and then he spent time it as well and wouldn't even charge me.

The quality of the repair was excellent, and the staff was professional. Everything was handled…read moreproperly. The service just took more time than expected.

They do excellent work there. I can't even tell my car in an accident. Highly recommend.read more

Tino, Nichole and crew brought my car back from the dead!! It's pristine!! Thank you to Salem…read moreCollision for such a fantastic resurection! Love the work! Tracy Ebbett

I got my sons 2013 dodge charger fixed there. they did a great job! I got in an accident with my…read moreNissan rogue in early December, got rear ended. almost 7k worth of damage! I got it back before Christmas. they did a fantastic job! no complaints!

They did great work, fixing my car like brand new using all the right manufacturing products. They…read morewere easy to work with they were reasonably priced very great experience highly recommend them.

Dan's Auto Body went above and beyond on servicing my vehicle. Went in for some cosmetics; window…read moretinting and caliper painting. Went to pick up the vehicle and not only did the new tint and brakes look great, the vehicle was fully detailed inside and out. Looked better than when I took off the dealers lot. Great business run by an even better guy, Dan and his family are first class!

The communication is horrible. I got the run around about my vehicle for the time line for the work…read moreto be done. I have multiple voicemails and text all contradictions.one text say it's done and someone will call me. Crickets I call and ask a day of two later it was not actually fixed. Then someone got rushed to the hospital. I get that stuff happens but communication this to the custFinally get my car back and they didn't snap all the pierces back in so the first time one of my kids step up to get in they crack the piece. They know about it say they are going to replace it. Here we are 4-5 months later nothing. I got a call last week apologizing they have the piece, but they need to get back to me when it can be swapped out. Have not hear back. I mean the work was done correctly it is just the run around about fixing things is crazy.

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

On our way into Salem, a heavy rain storm rolled through and our low sitting sedan drove through a…read moreflooded street causing our engine's splash shield to loosen and drag on the pavement. No questions asked, Salem Auto Body got us into the shop as soon as we called, fixed the splash shield within 20 minutes at no cost to us. Friendly staff kept us company while the car was being fixed, and gave us some good restaurant recommendations since we are from out of town. 10/10 experience, thank you!!

This collision repair is a must. They are excellent. Service, quality, value. They are the real…read moredeal. Whatever your situation, hand down the best.

People will say there's those that do a good job and those that do a great job. Essex County…read moreCollision are perfectionists. I greatly appreciated that my parents referred me to them. https://www.youtube.com/watch?v=BXpFjOOQ4A0

This was incorrectly posted to C&E in Peabody. I meant this post for C&E in Norfolk, MA. Sorry…read morefor any confusion this may have caused. My mother-in-law was involved in an accident when someone hit her car. C&E took over the repairs. They were very thorough and professional, taking care of the insurance company for us. The work that they did was superb. You'd never know that the car was in an accident. They also finished work on the car earlier than anticipated and when we picked up the car, found it to be spotless. I highly recommend them if you ever need professional work and service.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!