Yikes. Buyer beware…read more This shop has zero reviews, so I did what any smart consumer should--I asked to see their business license/repair shop registration number. (For context, I'm an automobile attorney, so I know exactly what to look for.) Shockingly, they flat-out refused to provide it. That's a massive red flag. Any legitimate shop operating in Massachusetts should have no problem showing proof they're properly registered. The refusal alone tells you everything you need to know. Proceed with extreme caution.

Very quick and easy to get a quote from East Coast Auto Body for auto body work done at home by a…read moremobile unit. Sent a photo of the damage and quickly received a quote. They answered questions about their quote, and let me know they were available on the date the car was available at home. Work was done well and as scheduled. Great to know that East Coast Auto Body can fix dents and perform minor painting to match the car finish from a mobile unit, done at home, without the long delay of leaving your car at an auto body shop for days.

THE BAD NEWS: My brand-new car got a dented bumper in a parking lot. The damage wasn't major, but…read moreit was enough to take the shine off that wonderful new-car feeling. THE GOOD NEWS: A quick Google search led me to George's Autobody, conveniently located less than two miles from my home. THE BETTER NEWS: Everyone I dealt with was friendly, professional, and responsive. Special thanks to Sharon, who handled the insurance details, kept me informed throughout the process, and made everything easy. THE BEST NEWS OF ALL: The repair work was flawless. They even detailed the car, which was an unexpected bonus. When I picked it up, it looked and felt brand new again. I HIGHLY RECOMMEND GEORGE'S AUTOBODY!

On the good side, estimates are fair and close to what other shops charge…read more I can't speak about the work because I went in for an estimate 3 weeks ago and never heard from them again. Another shop gave me an estimate and appointment on the same day.

Updated: 05/14/2026 Had an Emergency With 2017 Ford Fusion, I Parked My Car In Front of My House,…read morePut Car In Park and Ended Up With a Shift Servicr Light and Code? I Shut Car Off and Re-Started Car Would Not Start and "P" On the Electronic Shifter Was Flashing. I Called My Service Rep Steve Haverity and Explained The Situation, i Then Called AAA For a Tow Too Bonnell Ford Service. Got Too Bonnell Around 1:15pm To Schedule a Technician To Have a Look at and Repair, Also This is Friday Afternoon Before the Weekend My Service Rep Steve Returned From Lunch and I Discussed What Was Happening With My Vehicle. I Waited Awaile Hoping a Technician Would Hopefully Be Able Too Look at My Car? An Hour or So Went By and I Decided I Would Grab a Rental, Steve Then Stated He Was Going to Have Peter the Technician Take a Look at My Car, Hold The Rental. Also My Warranty Had Expired On August 2025 Now I'm Really Worried, Peter The Technician Came Out To Consult With Me Stating It Does No Look To Be a Big $$$ Issue and He Was Working On It, Peter Came Back Out and Explained What The Main Issue Was it Was a Worn Solenoid Within The Electronic Shifter, The Repair Would Not Be a Major Cost. Special Thanks Too Peter Great Guy Repair Compleated Before The Weekend and No Rental Expence, Total Cost $213.00, Thank God For My Ford Rewards "Points" Card Had Enough To Cover This Expence, No Out of Pocket Cost and No Rental Cast Special Thank You To My Service Rep Steve, Also Jeff, For Getting Me In On This Friday Before the Weekend and a Great Thanks To Peter For His Personal/Friendly Consultation and Timely Repair To My Car, Being a Last Minute Unscheduled Repair Bonnell Ford Has Always Been There For Me For Over 40years, With Quality Repair Service/Technicians, My Car Salesperson Steve Powers, Kenny With Financing, and Too The Entire Bonnell Family Who Treat Everyone There Like Family Thank You Everyone Your the BEST

They're not interested in gaining your business. Staff are under the misconception that they're the…read moreonly game in town. Recommendation: go anywhere else for sales or service.

I had an issue with a fog light and they set up an appt immediately. Fixed the issue and charged me…read morea very fair price.

When perfect isn't good enough, go to Mac's. They are the best! Their work superb and they treat…read moretheir customers very well. In my case, they put in more time and work on my car than they had estimated, but they stayed with the originally quoted price. They are very much stand up guys. It was a pleasure to have my car repaired and painted there.

I had my 2015 Dodge Challenger SRT towed here after a pretty bad front-end collision. Being new to…read morethe area, I immediately felt comfortable bringing my car to Archstone after a brief phone conversation with Danny. He mentioned that the owner, Herman was out for the weekend but would be back on Monday. Herman contacted me on Monday after my car was towed to their shop to discuss the timeframe and details of the job. I was quite concerned and wanted to make certain the job was done right! Herman worked with my insurance company to make sure I received OEM parts for my car as he explained that the insurance company had only provided an estimate for aftermarket parts. Herman kept in close touch throughout the 3 week process of having my car repaired. I was also very concerned about the vinyl hood covering and he made sure he took it to a shop that did the job correctly instead of trying to "fudge it" himself. My car was ready the week he promised however there was one small detail that Herman took care of immediately after I brought the car back for him to correct the issue. While I was there he custom painted some trim for me and applied it to my car. My experience with Herman and Archstone Auto Body Inc was outstanding and I feel all of the "details" were take care of. I Highly recommend and would go to this body shop again if necessary.

I requested a quote from another body shop and Yelp recommended that I also request a quote from…read moreArchstone. Here was what I said: "Need front bumper, underway, fender liners and one side skirt replaced. I have all the panels." And this was the response from "Herman S.": "Hi ; You have to come by an we can take look and give you an estimate. We are open tomorrow 10am to noon." So I hopped in the car and drove 30 minutes for the quote. A couple of guys came out, looked at the car, took the VIN, all my personally identifiable information and gave it to their boss... who promptly told me he won't do it because he doesn't use customer provided front bumpers. Apparently customer provided OEM bumpers don't work just the bumpers he orders. It's his shop and that's fine. What's not fine was that he wasted an hour of my time for something he literally could have said in a Yelp message. And now I'm left wondering what they plan on doing with my VIN, home address, phone number, and e-mail. I just read his response. I literally had never been to this area of Tewksbury before let alone his shop.

Accurate Body did an excellent job replacing a piece of the front bumper parts of my 2023 Subaru…read moreOutback. Working with Cary was easy from start to finish. Cary and his team analyzed the damage to the car, ordered the necessary parts, and completed the work just two days after I brought my car to Accurate Auto Body. I'd secured a second quote from a different autobody shop prior to going to Accurate - and that quote was hundreds of dollars more expensive. While I hope to keep my car free of bumps, dings or worse, it's good to know that I've founded a trustworthy body shop. Easy to get to Accurate from Woburn, Winchester, Lexington, Burlington, too!

Wonderful experience with the owner Cary and my tech. I had some door damage. They fixed the issue…read morefor a very good price. Hopefully I can avoid car crashes but if anything happens I know the boys will take care of my issue.

I highly recommend the garage and in particular Mike and his work as head of the Auto Body shop…read more After a couple of accidents of different magnitudes Mike and his team restored my car to great almost new condition. If there were certain adjustments needed he immediately identified them and addressed them. He is attentive to details and concerned about customer satisfaction. I have referred others who have been happy with his work. Palmer's is a long-standing company in the Arlington community.

Recently had both auto body and auto mechanic work done on family van after an unfortunate…read moreaccident. From the moment the tow truck took our car to garage to the thank you note my family just received for using their services, it was a good experience with quality work. Had front end replaced, fixed radiator because of impact, paint and they even painted a small area that needed a touch up for free. Good experience, highly recommend and the thank you note was a nice and professional touch to end this experience.

Mike is the best!!! Quality work your car will look like it came off the showroom floor when they…read moreare done with it. They are curtious and knowlegable. Very honest and reliable. I would not go anywhere else for ANY work I need done on my car. They are able to fix any car and any year!!!! THE BEST

Absolutely the best crew I've worked with in 20 years, worked in a timely manner , excellent…read morerecommendations and just great communication.

Don't deal with these people. They show zero respect and their communication is awful.read more

The quality of the work was flawless! Communication…read moreexcellent! My rental car and communication with insurance was taken care of for me. I will have the Woburn foreign auto body team doing all body work on my vehicles! Thank you

After Geico recommended this shop I called and made an appointment at the Belmont location but…read moredidn't realize so showed up to the Woburn one. They took the car anyway and worked directly with insurance on estimate and repairs. Work was great - replaced the trunk of my car and removed all small dents and buffed/blended scratches from a branch falling on it. Took 6 weeks. Called several times a week for updates and didn't hear back until several attempts. Front desk ladies were otherwise very helpful and friendly. They cleaned the car well before returning it.

Great service very transparent in everything!!! Highly recommend them!! Made a stressful situation…read morea lot less stressful for me!!