Just, signed up for Yelp to rate a business I was pleased having experience with. We had a really late flight to SFO, and having heard good words about this limo company from friends decided to order a ride from them, our driver Jon was waiting for us before the time which I liked a lot, he was cheerful, and not tired or sleepy comparing to other limo service companies drivers i've had in the past. Speaking with Jon we found a common interest in Rubik's Cubes, he said that he likes to sharpen his mind with solving the cube while waiting for the clients, we also had very nice conversation about many other things, particularly i asked how his company treats their drivers, to which he replied happily that the owners of the company are very professional and pay generously, Jon also mentioned that not only the customer satisfaction but the driver's happiness means a lot to the owners, I have seen very few of good companies like this, they're definitely gonna have huge success if they will keep up doing business in this fashion I believe! Their Escalade was clean, smelled good, they had free water, tissues, gum, and even candy for the kids. Very satisfied with this company, will I call them again for a ride? solid YES! read more

What a fantastic day!!!!!! Firstly, the service we received from Five Star before we even booked was incredible. They answered all my questions and were super efficient over email when I was sill trying to decide what to book. We did a Napa valley tour and our driver John was AMAZING! Was there early, made us feel very comfortable, was very knowledgeable and added to our day for sure. Our day would not have been the same without Five Star and we wouldn't have wanted to do it any other way. Thank you for such great service and making our first Napa valley experience the best ever. And thank you John!!!! read more

My family and I have used Five Star SF Limo for transportation to and from Marin to both SFO and Oakland Airports on several occasions tor the past few years and also had the pleasure of being met by Jon (driver and I suspect owner). As a long standing executive in the hospitality industry, I feel compelled to recognize Five Star SF's and Jon's exceptional efforts towards delivering an amazing experience. I have to admit that I am torn between writing my very first review ever, and wanting to keep this company my well kept secret! read more

This company indeed lives up to its name 5Star. I booked their Cadillac Escalade for a wine tour for my family and booking was swift easy and Nora was a real pleasure and prompt. The car was very nice, clean, comfortable and fancy. Our driver Steve was very knowledgeable of Napa valley area and easy to communicate. He had wine glasses and wine opener which was very handy. He picked up our sandwiches from local deli Shortly, i highly recommend this company and i will definitely use them in the future. Thanks Nora & Steve read more

We booked a car from SFO to north San Jose in June and were blown away by the awesome service from Nora in the office. Our Driver was in touch with us from the moment we landed and drove right up to load our luggage before we even knew it. I have taken various other transport companies and have been horrified by the conditions of the vehicles. I am a definite repeat customer! They are prompt, clean, very friendly and competitive in price. I will never use another airport shuttle again. Five Star SF Limo is worth every penny. read more

I frequently fly from SFO and I live in suburban area where it is very hard to get Uber especially for early morning flights. I have been using Five Star SF Limo last few months and they are very reliable and usually they arrive ten minutes before scheduled pick up time. The cars are nice, clean and drivers are pleasant. My previous Limo companies had left me in difficult situations few times and I switched to Five Star after my friend recommended them. This is go to Limo company if You need reliable company. read more

Nora, John and team have been beyond accommodating to our teams needs. With multiple rides for each of our execs needed weekly/monthly I have never had a bad experience with them. Even when I call and ask for a last minute pick up (sometime within 2 hrs of departure) they have always made it work. Which is unheard of! I am always blown away with the stellar service, great prices, responsiveness and flexibility. Would give them 10 stars if I could! read more

I secured Five Star SF Limo service on our third wedding anniversary to Napa Country and it definitely surpassed our expectations. The whole tour was perfectly executed by Steve who is knowledgeable, friendly, prompt, professional and incredibly attentive to any needs. Steve knew every winery spot we planned and never interfered with our experience. I highly recommend Five Star SF Limo for anyone who is looking for a special tour. read more

My husband and I booked 2 custom tours with Nora. The first one was different places along the California Coast and the second one was to Napa/Sonoma. Our driver, Jon was very knowledgeable, engaging, prompt and kind. The SUV was very clean and comfortable. We would highly recommend anyone who is travelling in this area to use their service. If we ever return to the San Francisco area, we will be calling Five Star SF Limo. read more

I'm not usually one to write reviews, but we were super impressed with the service we received with Five Star SF Limo. Arrived 30 minutes early, car was spotless and looked brand new stretch (6 passenger), and he was very accommodating and helpful. We headed to Napa Wineries, and driver had the knowledge of every spot in Napa. We had a terrific time and we highly recommend Five Star SF Limo for any events. read more

Last week me and my husband had a wonderful experience with Five Star SF Limo and driver Nora in our trip to Napa. Great customer service, professional driver with incredibly friendly personality. These people care about their business and their customers. I would definitely use their service again. Good job guys!!! read more

This limo service was excellent from the time of contact until the end of our transfer in San Francisco. Norah was prompt at answering emails and very obliging when picking us up at the airport, she assisted us with luggage also. Very good service and would recommend her to anyone needing transfer or tours. read more

Five Star SF Limo are great!! Anytime you need a car or limo they are on it. I recently booked a car for a trip from SFO, and they took care of me quickly. Their prices are very competitive, and they know how to get the job done. I would highly recommend them to anyone in need of a car or limo service read more

Love the service! I have a big family with kids, sometimes I hesitate to ask car seats, with this company no problem they offered the car seat as a bonus for our trips. Cars and car seats were clean, drivers were so friendly, on time, very I recommend this service to my friends. read more

Booked this limo service to take me to the airport. Driver showed up on time.Car was very clean and driver was highly professional and very helpful. Thanks for excellent costumer service! I will surely use this company's services again on my next trip. read more

Fantastic service. My mom and I just completed our trip to Carmel and couldn't be happier. What a great service. Extremely professional and prompt and would highly recommend. I will absolutely use your service for my next trip. Thanks!!! Erika read more

I have been using this company service for about 3-4 years. I am very satisfied with the service they provide. Drivers are very friendly, knowledgeable, sharp. Clean , nice cars, and they never reject my reservation. 5 stars !! read more

Using five Star was one of the best decisions we made for our trip. They were easy to work with, competent, on-time and courteous. Our driver John was great! Would definitely recommend them to anyone. read more

My wife and I were transported from San Francisco Airport to St. Helena on October 1. The vehicle, our driver Jon and the entire experience was first class. I highly recommend Five Star SF Limo. read more