My overall experience at Fix Auto Downtown El Monte was amazing. Karina was the best! She was so helpful and was able to help me get an appointment. She was able to accommodate my needs and was professional and friendly. Whenever I call in I would have to try a couple more time because they are busy. I understand they are busy, but once I'm on the phone with them, they answers all my questions and understands my concerns. I would come back here and recommend this place to my friends and family. Everyone here did an amazing job. read more

I was in a car accident with my brand new 2022 Tesla and my car was sent to Fix Auto in El Monte to be repaired. The Staff was extremely nice. Corina at the front desk was extremely nice and her service was just amazing. She broke down the steps of what would happen next and I left feeling like I was in great hands. My Car ending up getting repaired a lot quicker than I thought due to the part shortage and my car looked brand new when I picked it up. I was so impressed that my baby was perfect again. Chris and David were awesome. They were very detailed and went over the whole car with me. They went out of there way to make sure everything was done correctly and showed how much they cared about their customers. I don't know what more to say, but this place is just awesome. This place will be my number 1 spot for my Tesla's. David the Manager is just a great person and went out of his way to take care of me. It is hard to find great people with excellent service and my experience was just amazing. Thank you Fix Auto El Monte Team! read more

I had minor dents on the trunk and quarter panel of my Tesla model Y. I was lucky to find this place. Carina was able to get me an appointment quick enough that I was able to drop off my car fast to repair. Danny helped me with getting an estimate and worked on my car fast, took only a week to restore my car to original look. They went above and beyond with the quality repair on my car, friendly and professional. I would definitely recommend this shop to my friends and family who needs a quality repair. read more

Highly recommended! Amazing work quality! Very communicative, great team members and got the job done in time! We were out of town when the job was completed so they stored our car for us for over 10 days AND to our surprise, the car was cleaned from the inside and washed! read more

Work was done very good and Corrina was amazing and was calling with updates all the time. I did have another vehicle here a few years ago and service has always been great read more

Great service first of all, the process was super easy and the people were really nice and friendly. We got our car back quicker than expected. Made the process super smooth overall. read more

They went above and beyond on everything. Corresponded directly with at fault insurance to ensure my rental. Constant updates Beat their time to completion. Took care of my rental afterwards Car was clean and spotless I left wondering if this was even the same car I had before. read more

me dejaron mi carro bien chingon neta si me gusto,

The staffs are all very nice and patient. I have a carpool stickers so I ask them to be very careful with that and they did. I was so relieved. Thank you very much! read more

I first want to thank Daniel and Karina for their excellent customer service, they took care of me from the beginning to the very end. If you're thinking of choosing Fix Auto for any car repairs do NOT think twice! They all know what they're doing there, and are professionals at their craft. Took my Camaro to be repaired and the end result was better than I could've ever imagined, came out looking like a brand new car. Easy 5 stars for me read more

Fix Auto Downtown El Monte - Fix auto repair results - Body Shops Near Me - El Monte, California

Great customer service! Corina was super friendly and helpful every time I called. The body shop left my car looking like new after a car accident. And the shop detailed my car prior to pick up. Highly recommend. read more

Daughter's Honda Civic was broadsided by another car. AAA suggested this repair facility. As the car was drivable, they made an estimate listing what would need replacing. They'd call when the parts were in. When they called I dropped off the car and picked up about 14 work days later. Car was perfect. Couldn't tell it's doors had been hit. They were helpful, patient, and pleasant to work with. read more

I've been through alot of accidents, including in a friend's car. We bring our cars to Peter and Bill to get help. I have them on my cell phone contact list for emergencies. They push for me when no one else will follow-up and push for my claim to process faster. They get the work done! Correctly and fast! I referred all my friends here when they need help or have auto questions, its just better to ask then waste your time. I've texted him photos alot of times to get an estimate or advice instead of driving 30miles to find out. They've been in the industry forever, and know everything. Staff are easy to discuss any car, insurance, topics with. They'll let you know if its worth to use your insurance, if there is a better more affordable route, give you options, and walk you through the process. The lobby was remodeled years back and I love the new mini fridge of drinks! Probably first auto shop lobby I've been in with A/C, nice couches and plenty of space. They speak English, Mandarin, Cantonese, Spanish, Vietnamese. Makes it easy for me to just have my mom directly talk to them when she has auto questions. We still bring in our cars from Hollywood to El Monte. Its hard to find a trusthworth body shops, we're sticking to this one forever. Accidents: You'd think I'll remember to know what to do when I get an accident but I froze a couple times. I've forgotten to ask for items or take pictures. They'll walk you through your horrible situation, remind you to get the other party's info, get a tow for you, make sure things are okay first. Accidents are horrible annoying situations and process to go through with the insurance companies....alot of places and insurance places lag so much you're rental will be up by the time you get a solution! Autowerks are on top of it, got my car out before the end of the month. I've had a grandma promise me her info when she got home......then denied hitting me at all. That was a WOW moment in learning about how people are in these situations. Also had an incident where the guy tried to blame me for the accident, but I had pictures and made sure the cops were there to dispute it just as Peter advised me. It worked. Paint and Work: My car ended up looking better than before the accident haha They washed it, and polished it really nice. The paint is perfect, like a new car! They even helped polish out any small dings or dents on the non-accident affect side. Peter has background with customized, exotic and import cars, explains why he's a perfectionist on it. Autowerk's proud plaque awards in the import body and paint industry are placed on the walls, as well as all those technical gold certifications -- good to know it's the people's choice auto shop in the area. They have to newest latest equipment. Peter showed me a machine that could just scan for damages now too! Crazy!! Cars they've helped me with: Mercedes SL380 1984, Rav4 2014, Corolla 2009, Prius 2008. So they deal with alot of cars. They're certified, approved collision shop for those cars. Insurance: Apparently I had some crappy insurances back then, but they were able to chase the insurance company staff down to help with the situation. They'll push for you. They won't waste your time....because each day waited is a day of rental used up by my insurance. They were able to also help extend my rental because of insurance delays. They're on top of keeping up with my insurance company and such. The inspection was requested quick. I wouldn't know what to do with these guys. Keep their cell phones on your contact! In case of anything, accidents are tough situation. I call them for all auto related questions. I found my oil maintenance and auto repair referral from them, finally found a trustworthy shop for my car! read more

Positive review was earned. Fix auto shop did a great job fixing our Subaru. My husband was completely satisfied with the restoration of his Subaru. They were also vey time efficient, fixed our SUV in less than 2 weeks. They also work great with enterprise rental and that whole process went smoothly, no issues. Corina the receptionist was very amiable and respectful. She kept us in the loop and provided us with updates of our SUV. Definitely recommend their services. read more

They have great customer service and always keep you updated on the cars progress. Really polite. Great Collision repair shop. If you have any questions they will gladly answer. read more

Corina always answered all my questions in a timely manner and kept me updated. Great customer service!

I love this auto repair shop. Very professional. Kept me updated the entire time. Friendly people. My second Tesla to be repaired here. They have a lifetime customer. My car was finished earlier than expected plus super clean. read more

01/03/2023 I picked up my 2022 Tesla Y from Fix Auto in El Monte, CA. It was involved in collision when an El Dorado made a left turn into oncoming traffic hitting my car in the number 2 lane. Fix Auto did the $12,000 body repairs and did a phenomenal job in the body repairs. Not only was the repairs done on time but the Tesla was like Brand NEW. It was clean in and out. I couldn't tell it was in a collision! The employees was very pleasant and accommodating in helping getting my Tesla Y back to normal. I highly recommend this repair shop especially for a Tesla auto body! Great Job, Fix Auto in El Monte!!!!!! You're the Best!!!!! dyamada read more

Great service. Repairs and maintenance were done quickly and they were knowledgeable about the insurance especially with AAA. Only complaint is that they are quite busy so it may be slightly harder to get an appointment. read more

WOW.....!!!.......just amazing.. Car repairs are never fun but coming here to Fix Auto is a GEM... I was coming in to have my front passenger fender fix due to someone not yielding into the fwy lane...ugh..so annoying..!! I found this place through a friend and I've got to say that Peter, Bill and David along with the team did an great job to making it stress free and had my car looking in perfect condition. Thanks guys, you rock..!! read more

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Lucky to have had my car serviced here. My car was involved in a hit and run, and the entire staff made sure I received the help I needed in every way possible. They kept me informed, took care of the things I needed, eased my anxiety, and even fixed my car ahead of time. Definitely highly recommend this shop for all your repair needs! read more

Customer service is excellent. They took care of issue smoothly. And Danny even take extra effort to adjust the pick up time on holiday.

I appreciate the professionalism and kindness that Danny has shown when I came to Fix Auto in El Monte. I definitely recommend if you need a new body shop. read more

So my car was slammed into 80mph on the highway. My insurance company recommended Fix El Monte and they took good care of the car. Took five months for all the parts to arrive because it's a new car. There were a few small things the car needed to address, but the staff were quick to answer and address things right away. Awesome people, very attentive. The car industry is the most predatory market for consumers, so I think this one place in El Monte is a rare gem. So, thank you Fix It El Monte! I hope all the goods things I said to my adjuster brings more business your way. read more

Came in to get my bumper repaired and was amazed at how seamless the process was! I've never had to take my car into a repair shop before, but speaking to Corina and Eileen really eased my worries! Definitely recommend ! read more

Fix Auto was seamless service with the insurance company and the rental car provider. The quality of work was excellent and they even detailed the vehicle. Very satisfied with their work. If in the event my car needs work again I will definitely return to Fix Auto. read more

I went to get an estimate and they said don't provide written estimates. Staff looked at me like I was asking for something foreign. I left as quickly as I could and got a written estimate from 3 other shops. Needless to say I went with one of those shops. read more

Great work friendly environment best follow up responses all overall best experience in getting my car fixed that you

I am so thankful that I chose this shop for my auto repair. The staff at Fixx Auto exceeded all of my expectations. From my very first contact with Eileen, who was extremely helpful with scheduling my repair and explaining what I could expect to the smooth transition when I picked up my car with Corina, who handled it quickly and efficiently! Not only that the repair team detailed my car inside and out which was a huge and pleasant surprise! I highly recommend this team for auto repairs. read more

I had a minor repair that only a body shop would be able to do. David Huynh is amazing. He helped me repair it and did not invoice me. These guys are about reputation and good service. They're not just all about money. These are honest people! read more

Corina and Danny and the people that work there are legit. My car went in looking like shit and came out looking beautiful. Very satisfied

Top quality work and on schedule. They provide updates during the entire process. Highly recommend!

They were very friendly and helpful. Always quick to pick the phone when I called. They repaired my model 3 and did a pretty good job with the body work. read more

Service and communication was absolutely wonderful. My car looked amazing when I picked it up. Definitely recommend.

Eileen and Corina provided excellent customer service. They are very friendly and easy to work with. Besides taking too long for the parts order, Fix Auto fixed my Tesla quick after the parts were received. I recommend talking to Corina or Tri (mgr) to follow-up and improve your pickup day. They need to see if they can improve the part order process with Tesla; however I am happy with the repair done on my car. read more

This is the second time that I've taken my car in to Fix Auto Wl Monte to get fixed. They did such a good job the last time that I knew I had to bring my car back to them this time. Both times it was because I had rear ended someone and messed up my hood. (I know!) The second time was worse. I thought I almost had to have the car totaled, but Chris and his guys worked a freaking miracle and I got my car back looking brand new as if nothing ever happened to it. They returned it to be looking brand new, washed, and vacuumed. Their service is above and beyond incredible. Chris is also very good at communicating and giving honest ETAs on when the car will be done and available. I can't recommend this place enough. Everyone should bring their cars here for body work because they seriously are the best. read more

This is my 2nd time coming to Fix auto Downtown El Monte for auto body work on my model 3 tesla. They fixed my car once beautifully so when I was rear-ended, I knew to bring my car to them. They are Tesla certified and their work is great. I live 40 minutes away but I still chose them for my auto body shop. They washed and detailed my car and had it charged to 90% when I came to pick it up. They kept me updated via text message on the status of my repair. I highly recommend. read more

I was in a minor fender bender and was given an estimate which said it would take 4 days for repair . They were spot on with the number of days. All of the staff that I dealt with were friendly and very professional. I would highly recommend this repair facility read more

They did an awesome job on my car. The quality of the work was unmatched. It literally looks like a brand new car off the lot. The service and labor was also great. I was getting text updates on the car and was advised the car would be ready on a certain date and it was actually ready two days early. I would highly recommend this shop for body shop work. read more

I had my old vehicle repaired at this shop before and was very satisfied with them so I contacted them to see if they're a certified Tesla shop. I was happy to find that they were as I was in need to get some cosmetic repairs done on my new Tesla Model Y. My vehicle was completed within 7 days and quality was amazing. The constant update received through texts and phone calls was a plus. David was also very detailed with explaining everything about my repairs. Thank you Fix Auto once again for the great service!!! read more

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