Fix Auto was the preferred repair shop by my insurance company (Progressive) and I see why they were preferred. I had my front bumper damaged and the team at Fix Auto performed a thorough inspection and not only did my bumper get replaced but underlying body work as well. Thank you Danny and Corina for all your help! I am pleased with the outcome and my truck looks like new again! read more

Fix Auto Downtown El Monte - Body Shops Near Me - El Monte, California

I am really lucky to fix my car here. I had a bad accident at the trunk that requires to change the whole structure and bumper. Not to mention that the shop is Tesla certified. When I saw the high stars review, I feel that I should go with them as my yelp peers had screened them for me. Eileen and Corina, the front desk, they were very helpful to make sure I meet my schedule, both dropping off and picking up the car. I was traveling during the fixing time and they were able to hold the car for a while for me to get back, and they also able to help me return the rent car from Hertz the next day, next door, as it was closed that time. To me, these little things what make the shop and the people who work there deserve these stars. Daniel, the vehicle damage inspector, is such a genius, nice, and caring guy. He made sure my car is fixed perfectly like brand new, cleaned the car after service, and really care about you and your car. Overall, I really appreciate their service and the shop existence. Lol. read more

Let me start this review by saying I was in a unique circumstance. My car didn't need any body work but apparently a stray kitten crawled up between the bumper and engine and unfortunately died. We didn't notice until a smell and I called every local mechanic and car wash and they were not willing to help me. I didn't know what to do and being 7 months pregnant it's not like I can go under my car and do anything. The last mechanic suggested to try a body shop. So that's what I did. This was the first one I called because it was local and they seemed to have great reviews. I called and spoke to Denise, explained my situation in which she spoke to the manager David. They said to come in and they were willing to check it out and give me an estimate OMG! Willing to at least look at it?! I was so grateful because all who could, wouldn't. I drove my car there and was seen and thank the stars above they were willing to take out the animal. Robert was my worker and he went above and beyond and pressure washed the area and explained what might have happened. Corina also was there and showed me the car and just the customer service was too notch. A body shop was willing to help me even though there was no damage to my car. They also helped an expecting mother when no other place was willing to at least view the car. I can't never thank them enough to help me and they have a customer for life and would 100% recommend them on the customer service alone. read more

Great service!!! Quality of work was on point..Loved how i was always being updated and was done on time!!! read more

Fix Auto Downtown El Monte - Body Shops Near Me - El Monte, California

Staff is very friendly! Vehicle looks just like new! Vehicle was done sooner than expected too! Tri and Corina were very helpful. read more

Fix Auto Downtown El Monte - Before / after - Body Shops Near Me - El Monte, California

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Excellent !!! I came in to Fix Auto El Monte for a small repair on my front bumper. The damages ended up being very minor and the manager gave me the courtesy of not charging me anything at all!! I would love to come back for other repairs in the future and will definitely need a good place I can trust. The lobby room is air-conditioned and offered cold beverages while waiting :) Staff was very friendly. The service as was excellent and professional. This location specializes in luxury vehicles, such as Tesla and mercedes-Benz... my kind of place. I would recommend anyone who is looking for quick reliable service to come here. Will be back ! Thanks soo much you guys are awesome and deserve recognition. I will be telling my friends and family to come to this location. Best Wishes for your business. read more

Based on the high reviews and because it's a Tesla recommended shop I took my car in to get an estimate after someone rear ended me. Took the car in for an estimate. The shop said they would send over estimate to adjuster. More than 2 weeks passed and no estimate sent over to me or adjuster. I started calling and leaving messages no one would call me back. Finally got a hold of someone. She then told me the adjuster doesn't have estimate ready because the pictures he took on his phone "got corrupted" and can't upload them to the system. Sounds like the biggest lie and excuse for not doing his job since the beginning. So now I have to take photos and send to them and wait more time. And if I would have never called and chased them down I would still be waiting for a call back. In such a busy world we live in already and with the inconvenience of an accident the last thing you want is a repair shop wasting your time. read more

Really nice people working there. Very knowledgeable and on time with their work. Highly recommended.

Excellent service and repair job. I have great experiences with this auto repair shop. I highly recommend this auto shop and I will definitely be back again if I need to get my car fixed. The repair job was done very quickly and professionally. Overall, I am very happy with their service. read more

5 star all around! Highly recommend Fix Auto El Monte. Special thanks to carina Thank you so much.

I recently had my car repaired at Fix Auto after an accident and I couldn't be more impressed with their service. From start to finish the team was professional transparent and extremely helpful. They kept me updated throughout the repair process handled everything smoothly with my insurance and delivered outstanding results. When I picked up my car it looked brand new with flawless paintwork perfect alignment and everything working as it should. The attention to detail and quality craftsmanship were top notch. If you need collision repairs I highly recommend Fix Auto for their excellent work and customer service. read more

Friendly speedy and quality service. My insurance was paying for the work, however the price shocked me.

5 start downgrade to 3 because they rarely answer their phone. If I call 5 times, 4 out of 5 times no one answers. Out of no choice I drive here at 4:30pm on Friday 12/23. Yelp says they close at 5:30. If you are closed, can you please update your voicemail recording- simply say " thank you for calling, we are closed from xx date to xx date in observance of Christmas. ". read more

Great service and great results on my car They even finished 1 day earlier than promised read more

I had a great experience with Fix Auto Downtown El Monte. From the start, they were super helpful and clear with communication. My model x was rear ended and needed the whole backside to be replaced. I knew going in that dealing with Tesla insurance and the repairs were going to be very slow going. I took my car in and they ordered the parts right away to help speed up the process. It was in the shop for about 2 weeks. Having a Hertz so close by was also convenient for the rental. The office communicated via text and they use carwise.com letting you know when they've started the work. All staff I encountered like Eileen were friendly and responsive. My car was washed and detailed and the color (ultra red) was matched perfectly. I'm super happy with the service here and would recommend to others. read more

Every step of the way Fix Auto (El Monte) was easy and pleasant to work with. They were patient, kind and communicated very well. The shop was immaculate, the staff was great and knowledgeable. Funny to say - but it was enjoyable (and easy!) to work with them. Hopefully I don't have to come back for a while - but if I did have to repair a vehicle - it would DEFINITELY be with them! Danny and Corina were awesome every step along the way. read more

Excellent service! They have been very helpful from the beginning to the end. Would definitely recommend it to everyone!

Fix Auto Downtown El Monte: WAY better than Fix Auto Temple City. I initially picked Temple City coz of distance, but they had to move my car to the DT El Monte branch, GLAD they did. Front desk customer service is night and day. At dt El Monte You're greeted by Corina, who's amazing and so so helpful. Text updates and replies were prompt, scheduling was a breeze, and they were even able to expedite my car's repairs! Plus they deep cleaned my car! Was not expecting that! Got my car like it was brand new. Thank you! read more

Service was amazing repairs were done quickly and correct the first time. Absolutely recommend you take your car here. read more

Fix Auto Downtown El Monte - Body Shops Near Me - El Monte, California

Exceptional service! This is a long overdue review. I brought in my car last summer and have not had a chance to sit down and share my wonderful experience here due to being overwhelmingly busy with life. I spoke with Danny and Corina from beginning to end and they were both very professional and reliable. I had brought my car in due to a car accident and Danny brought my car back out in an immaculate condition so I was more than pleased with the professional service I received. The detailing was a pleasant surprise on top of getting my car fixed. They delivered the car on time as promised and the final bill was explained without any surprises. Corina works at the front desk and was very friendly and professional as well. I was treated as a welcomed customer there. I would definitely recommend this place to anyone looking for high quality and professional service. read more

This place rocks! When I accidentally backed into my own brand new Tesla I freaked out! Tesla recommended me to Fix Auto,although about an hour away from home I decided to go through them. David was awesome and was on top of things and communicated with me throughout the process. Repairs took longer than expected but was due to insurance reasons. I got my car back and it looks great. I appreciated the detailed car wash as well. Thanks Fix Auto. Keep doing what you're doing. read more

Fix Auto Downtown El Monte - Before repairs - Body Shops Near Me - El Monte, California

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Had my car fixed there after somebody rear ended me. Fix auto was able to fix my car earlier to meet my need without compromising quality of their work. read more

Excellent service. I brought in for estimate and parts order (one month waited for the parts but that was Tesla) The actual repair time was just 4 days. Look as good as new! I'm very happy. Thank you! read more

Fix Auto Downtown El Monte - Body Shops Near Me - El Monte, California

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Got the job done nicely. Very friendly, and have no issue with Fix Auto, if you have any concerns, please let me know, just call them, and they will patiently help you out. read more

All the staff are very professional. They finish my car on the date that they promised. Danny, was my planner and he really took care of me. Highly-recommended business. I went to the one in downtown El Monte. read more

This is the shop to go to. Very professional and treats their customer with respect and grace. Highly recommended whether you are getting the repair done out of pocket or through insurance. read more

My experience at the Fix Auto auto shop was excellent. The staff I interacted with, Karina and Eileen, were friendly and professional. I was able to get all my questions answered timely during their business hours. I was also happy and surprised with the repair crew. I took the car in for bumper inspection and repair and it looks good upon pick up. I hope I will not have to be back again but if I do, this is the go-to place. read more

Come here if you have a tesla!!! Fix auto works on all types of vehicles too, but it's nice to know they are a tesla certified shop. They were very helpful working with me and my insurance company for the repairs. They always contacted me for updates and updates on my insurance if anything went wrong. Their paint match/ blend body work on my quarter panel was spot on 100% like nothing happened. They took their time to even aligning my rear trunk that came misaligned from the factory for me. So I highly recommend fix auto to all my family and friends read more

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Great service! I have my car fixed and they are very professional. Recommend. The communication is great and the best thing is we have the rental car next door. So I can have my car fixed and picked up my car the same day, which is very convenient for me. read more

Brought our Tesla M3 here after a fender bender. I had no idea how the insurance process was going to go. Corina at the front desk was friendly and explained the process clearly. They replaced our back bumper in a week and also gave our baby a super clean car wash afterwards. And I think wiped down/vacuumed inside too! I would recommend their service to anyone owning a Tesla as they are Tesla approved. Thanks Fix Auto! read more

Great service quick and efficient and very up front I would definitely recommend others

Great customer service. Very professional when came down on fixing my 2018 Honda crv front bumper and driver side front rim. Fix auto replace my damaged tire and front bumper making it look just like new. I forgot my rim was polish that it looks good as new. Thank you Fix Auto downtown El Monte. read more

Eileen and everybody there at fox auto provided excellent service and they did an outstanding job! Took about a week to fix and I couldn't be happier. 10/10 read more

Fix Auto Downtown El Monte - Before - Body Shops Near Me - El Monte, California

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There are more than words can say about Fix auto El monte! I got hit during a rain and my bumper and side panel was dinged. The team was fast, professional, and the service was beyond super! My car Model Y came out looking brand new. I didn't recognize it. They even detail my car. Eileen was super helpful. The car was done in a week before promised date. This is Tesla certified shop. Highly recommended. read more

I want to give a huge thank you to Corina and the team at Fix Auto! My car was recently scratched from the rear bumper. They were able to repaint the bumper to the exact color with no orange peels or overspray and used all OEM parts. Corina was extremely helpful with the process and kept me updated about the status. The time it took to complete the repair was quick. My car looks brand new! I definitely recommend this shop for any body repairs. read more

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I had the unfortunate event of having my passenger front window broken. Fix Auto were super helpful and worked nicely with my insurance. Very happy with the service ! read more

Fix Auto Downtown El Monte - Body Shops Near Me - El Monte, California

Customer service is amazing specially the lady named Corina in the reception area...Quality of service is good.

Fix Auto was simply amazing. They made the process of getting my car repaired easy and smooth. My car looks like nothing happened. I could not believe how quickly my car was ready for pickup. The receptionist, Corina was so helpful and kind. She deserves an award! I will definitely bring my car back if I need body work done to my car. read more

Super professional, great communication while you wait, and excellent quality of work. I would definitely bring my car here again in the future. read more

Best service in town! Make sure to ask for Corina Or Dave. They kept me updated through the whole process and only took a day to complete my vehicle. Great customer service. read more